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FAQs, etc.
32 33
FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If problem still persists, please contact your local Panasonic dealer or Panasonic Customer Care Centre
for assistance. For details (p. 36)
White spots or shadow
images (noise)
•
Check the position, direction, and
connection of the aerial.
Neither image nor
sound is produced
•
Is the unit in "AV mode"?
•
Is the mains lead plugged into the socket
outlet?
•
Is the TV unit turned On?
•
Check Picture menu (p. 17) and volume.
•
Check all required SCART cables and
connections are fi rmly in place.
Auto aspect
•
Auto aspect is designed to provide you
with the best aspect ratio to use to fi ll
your screen. For user control please see
p. 30.
Problem Actions
•
On screen messages
•
Frequently Asked Questions
Problem Actions
logo appears at the
four corners of the screen
Screen
Contrast is reduced
OtherSound HDMI
No sound is produced
•
Is "Sound Mute" active? (p. 7)
•
Is the volume set to the minimum?
Sound level is low
or sound is distorted
•
Sound signal reception may be deteriorated.
•
Set "NICAM" (p. 17) in the Sound menu to "Off".
Sound is unusual
•
Set the sound setting of the connected equipment to "2ch L.PCM".
•
Check the "HDMI input" setting in the Sound menu.
(p. 17)
•
If digital sound connection has a problem, select
analogue sound connection. (p. 17)
Pictures from external equipment
are unusual when the equipment
is connected via HDMI
•
Is the HDMI cable connected properly? (p. 28)
•
Turn Off the TV unit and equipment, then turn them On again.
•
Check an input signal from the equipment. (p. 31)
•
Use an equipment compliant with EIA/CEA-861/861B.
TV unit goes into
"Standby mode"
•
The sleep function is activated.
•
The TV unit enters "Standby mode" about 30 min. after broadcasting ends.
The remote control
does not work
•
Are the batteries installed correctly? (p. 6)
•
Has the TV unit been switched On?
•
The function to prevent after-image (p. 5) is activated.
(Not a faulty symptom)
•
The screen saver is activated when the following
conditions without any user operation for a few minutes:
● no signal in AV mode
● selected locked channel
•
Contrast is lowered when the following conditions without
any user operation for a few minutes:
● displayed menu (except Tuning menu, Owner ID and
Shipping condition)
"Control with HDMI"
function does not work
•
Switch the TV unit on again with the equipment on.
•
Set "Control with HDMI" to "Off", then set to "On" again. (p. 26)
S-Video / black and white picture
•
Using TV/AV button please confi rm your selection is S-Video
I.e. AV2/S-Video or AV3/S-Video (p. 14).
On Screen messages - I.e. AV1/EC1
•
You can simply clear these by pressing .
Press again to redisplay.
Direct TV record / Q-Link functions not recording
•
Please confi rm SCART cable and connection. Also please
set "AV2/AV3 out" in the Setup menu (p. 19).
Permanently lit spots on
screen
•
Due to production process involved in this technology
this may result in some pixels which are permanently lit
or unlit. This is not a malfunction.
Chaotic image, noisy
•
Set "P-NR" in the Picture menu (to remove noise). (p. 17)
•
Check nearby electrical products
(car, motorcycle, fl uorescent lamp).
No image can be
displayed
•
Is "Colour" or "Contrast" in the Picture menu set to the
minimum? (p. 17)
Blurry or distorted image
(no sound or low volume)
•
Reset channels. (p. 21)
Problem Actions
On screen messages Actions / Meanings
Please wait.
On screen messages
All tuning data will be erased
Recording in progress
No recording -Check Tape or Disc
•
"Shipping condition" will erase all tuning data.
No recording - UNKNOWN REASON
Please check settings and connections on
HDMI devices.
Recording stopped - TV source changed
Are you sure ?
DOWNLOAD IN PROGRESS PLEASE WAIT
Unable to download, Check Equipment
Feature not available
Incorrect PIN Number
•
Make sure the operation is with your desire.
•
Q-Link channel download is in progress.
•
Check the Q-Link connection and setting (p. 24).
•
The impossible source (Component / HDMI) to be record.
•
The PIN number you entered is wrong.
•
The tape or disc may be "write protected", missing or damaged.
The equipment may already be recording.
•
The recording cannot be done by any reason. Check the equipment.
•
Disc or tape may be full.
•
Communication error in Control with HDMI function (p. 26).
•
No signal can be found in Auto setup.
•
A function is in progress.
•
The recording equipment is recording the programme signal from
its own tuner. You can turn the TV off and leave the equipment
recording in the normal way.
•
Direct TV recording will stop if channel or input source is changed.
WARNING
All current tuning data will be erased
No stations found
Please insert the aerial
•
The tape or disc is active. Stop the equipment and try again.
•
Auto setup will be erased all present tuning data (p. 21).
… 17

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