Bedienungsanleitung Philips CRYSTAL650 (Seite 76 von 80) (Englisch)

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76 Appendix

Warranty

(UK Terms and Conditions)

ATTENTION

At the beginning of April 2002, SAGEM SA bought

the PHILIPS fax business unit. SAGEM SA is now the

European Number 1 in fax and oﬀers a complete range

of fax terminals with Internet access and SMS func-

tion, multifunctional terminals and servers covering the

needs of all its customers—from home-users to multi-

national organisations.

In order to apply the guarantee, you should contact

your dealer. Proof of purchase will be required. Should

malfunctioning arise, the dealer will advise you what

to do.

If you bought your equipment from SAGEM directly,

the following shall apply:

A SAGEM undertakes to remedy by repair, free of

charge for labour and replacement parts, any defects in

the equipment during a period of twelve (12) months

from the date of original delivery of the Equipment,

where those defects are a result of faulty workmanship.

During this twelve month guarantee period, the de-

fective equipment will be repaired free of charge; the

customer must however ﬁrst contact the SAGEM After

Sales Department, the phone number of which can be

found on the delivery slip or in the instruction manual.

Unless the customer has concluded with SAGEM a

maintenance contract in respect of the equipment which

speciﬁcally provides for repairs to be carried out at the

customer’s premises, the repairs will not be carried out

on the equipment at the customer’s premises. e fol-

lowing sentence applies to purchases of equipment for

the customer’s trade, business or profession. Except as

otherwise expressly provided in this Document and to

the extent permitted by law, SAGEM makes no repre-

sentations or warranties, express or implied, statutory or

otherwise, and to such extent, all terms and conditions

implied by law are hereby excluded. is guarantee does

not aﬀect the Customer’s statutory rights.

B Exclusions From Guarantee

SAGEM shall have no liability under the guarantee in

respect of:

• damage, defects breakdown or malfunction due to:

- failure to properly follow the installation process and

instructions for use; or

- an external cause to the equipment (including but not

limited to, lightening, ﬁre, shock or water damage of

any nature); or

- modiﬁcations made without the written approval of

SAGEM SA; or

- a failure or neglect to maintain the equipment or inap-

propriate maintenance; or

- unsuitable operating conditions, particularly of tem-

perature and humidity; or

- repair or maintenance of the equipment by persons

not authorised by SAGEM; or

• wear and tear from normal daily use of the equipment

and its accessories

• damage due to insuﬃcient or bad packaging of equip-

ment when returned to SAGEM

• supply of new versions of software

• work on any equipment or software modiﬁed or added

without the prior written consent of SAGEM

• malfunctions not resulting from the Equipment or

from software installed in user workstations for the pur-

pose of use of the equipment

• communication problems related to an unsuitable en-

vironment, including:

- problems related to access and/or connection to the

Internet such as interruptions by access networks or

malfunction of the line used by the subscriber or his

correspondent

- transmission faults (for example poor geographical

coverage by radio transmitters, interference or poor line

quality)

- the local network fault (wiring, servers, workstations)

or the failure of the transmission network

• the normal servicing (as deﬁned in the user guide sup-

plied with the equipment) as well as malfunctioning

due to servicing not being carried out, servicing costs

are in any event always borne by the customer.

C In the cases set forth in § B as well as after expiry of

the twelve month guarantee period, the customer must

ask SAGEM for an estimate, and he/she must accept the

estimate and agree to pay the charges mentioned in it

before returning the equipment to SAGEM. e repair

and delivery costs will be invoiced to the customer.

e foregoing shall apply unless otherwise agreed in

writing with the customer and only for the UK. If any

provision of this guarantee shall be held to be in whole

or in part invalid or illegal due to an obligatory rule

applicable to consumers pursuant to their national leg-

islation, such invalidity or illegality shall not impair or

aﬀect the remaining provisions or parts of this guaran-

tee.

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