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- unsuitable operating conditions, particularly of temperature
and humidity; or
- repair or maintenance of the equipment by persons not au-
thorised by SAGEM; or
o wear and tear from normal daily use of the equipment and its
accessories
o damage due to insufficient or bad packaging of equipment
when returned to SAGEM
o supply of new versions of software
o work on any equipment or software modified or added with-
out the prior written consent of SAGEM
o malfunctions not resulting from the Equipment or from
software installed in user workstations for the purpose of use
of the equipment
o communication problems related to an unsuitable environ-
ment, including :
- problems related to access and/or connection to the Internet
such as interruptions by access networks or malfunction of the
line used by the subscriber or his correspondent
- transmission faults (for example poor geographical coverage
by radio transmitters, interference or poor line quality)
- the local network fault (wiring, servers, workstations) or the
failure of the transmission network
o the normal servicing (as defined in the user guide supplied
with the equipment) as well as malfunctioning due to servicing
not being carried out, servicing costs are in any event always
borne by the customer.
C In the cases set forth in § B) as well as after expiry of the
twelve month guarantee period, the customer must ask SAGEM
for an estimate, and he/she must accept the estimate and agree
to pay the charges mentioned in it before returning the equip-
ment to SAGEM. The repair and delivery costs will be invoiced
to the customer.
The foregoing shall apply unless otherwise agreed in writing
with the customer and only for the UK. If any provision of
this guarantee shall be held to be in whole or in part invalid or
illegal due to an obligatory rule applicable to consumers pursu-
ant to their national legislation, such invalidity or illegality shall
not impair or affect the remaining provisions or parts of this
guarantee.
Please note that only Philips toner cartridges should be used.
Your Philips guarantee does not cover damage to your fax ma-
chine that may be caused by the use of any other toner car-
tridges.
Order service
You can order toner cartridges and cleaning accessories at your
local dealer or directly from Philips (free delivery) on Freefone
0800 358 08 07 (United Kingdom).
Guarantee
(UK Terms and Conditions)
ATTENTION
At the beginning of April 2002, SAGEM SA bought the
PHILIPS fax business unit. SAGEM SA is now the European
Number 1 in fax and offers a complete range of fax terminals
with Internet access and SMS function, multifunctional termi-
nals and servers covering the needs of all its customers - from
home-users to multinational organisations.
In order to apply the guarantee, you should contact your dealer.
Proof of purchase will be required. Should malfunctioning
arise, the dealer will advise you what to do.
If you bought your equipment from SAGEM directly, the fol-
lowing shall apply :
A SAGEM undertakes to remedy by repair, free of charge for
labour and replacement parts, any defects in the equipment
during a period of twelve (12) months from the date of origi-
nal delivery of the Equipment, where those defects are a result
of faulty workmanship.
During this twelve month guarantee period, the defective equip-
ment will be repaired free of charge; the customer must how-
ever return the defective equipment at his/her own expense, to
the address given by SAGEM After Sales Department, the phone
number of which can be found on the delivery slip. Unless the
customer has concluded with SAGEM a maintenance contract
in respect of the equipment which specifically provides for re-
pairs to be carried out at the customer's premises, the repairs
will not be carried out on the equipment at the customer's
premises.
The following sentence applies to purchases of equipment for
the customer's trade, business or profession. Except as other-
wise expressly provided in this Document and to the extent
permitted by law, SAGEM makes no representations or war-
ranties, express or implied, statutory or otherwise, and to such
extent, all terms and conditions implied by law are hereby ex-
cluded.
This guarantee does not affect the Customer's statutory rights.
B Exclusions From Guarantee
SAGEM shall have no liability under the guarantee in respect
of :
o damage, defects breakdown or malfunction due to :
- failure to properly follow the installation process and instruc-
tions for use; or
- an external cause to the equipment (including but not limited
to, lightening, fire, shock or water damage of any nature); or
- modifications made without the written approval of SAGEM
SA; or
- a failure or neglect to maintain the equipment or inappropriate
maintenance; or
28

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