Additional Information
Troubleshooting
1. No display.
The USB cable is not properly connected to the dual USB power
adaptor or the main DAB unit.
The dual USB power adaptor is not properly installed in the car
cigarette power socket.
Please check the unit is turned on at the top of the SDA-11DAB.
2. The sound is intermittent.
You may be using a device, such as car digital video recorder (or
Dashcam), GPS tracker, wireless phone charger or LED light
inside the car that could cause interference. Try to move the
electronic devices away from the SDA-11DAB and antenna cable.
If you are parking in front of a large LED display, the interference
from the LED display may cause DAB reception interference. Try
to move away from the LED display.
Some car air-conditioning or heaters may cause interference to
the DAB reception.
3. Poor DAB reception.
The antenna connection and positioning maybe incorrect.
-- Make sure to use the provided active DAB antenna with
magnetic tap attached. Do not try to use third-party antenna as
this can influence DAB performance.
-- Make sure the magnetic tap of antenna is inserted into
the roof top metal of the car and in a straight line manner.
-- Make sure the antenna film is straight and stuck to the
Windscreen, approximately 2cm from A-pillar.
Make sure to use the supplied Dual USB power adaptor
instead of third-party USB adaptor.
Make sure the area you are in is able to receive a DAB signal.
4. The sound from the Bluetooth audio source is not played back.
There is a call in progress on a Bluetooth-connected cellular
phone. The sound will be played back when the call is
