Bedienungsanleitung Quinny Zapp Flex (Seite 40 von 114) (Alle Sprachen)

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Warranty and Contact

WARRANTY

Our 24 months warranty reflects our confidence in the high quality

of our design, engineering, production and product performance. We

confirm that this product was manufactured in accordance with the

current European safety requirements and quality standards which

are applicable to this product, and that this product is free from

defects on materials and workmanship at the time of purchase. Under

the conditions mentioned herein, this warranty may be invoked by

consumers in the countries where this product has been sold by a

subsidiary of the Dorel Group or by an authorized dealer or retailer.

Our 24 months warranty covers all manufacturing defects in materials

and workmanship when used in normal conditions and in accordance

with our user manual for a period of 24 months from the date of

the original retail purchase by the first end-user customer. To request

repairs or spare parts under our warranty for defects in materials and

workmanship you must present your proof of purchase, made within

the 24 months preceding the service request.

Our 24 months warranty does not apply to defects caused by normal

wear and tear, damage caused by accidents, abusive use, negligence,

fire, liquid contact or other external cause, damage which is the

consequence of failing to comply with the user manual, damage

caused by use with another product, damage caused by service by

anyone who is not authorized by us, or if the product is stolen or if any

label or identification number has been removed from the product or

has been changed. Examples of normal wear and tear include wheels

and fabric worn down by regular use and the natural breakdown of

colors and materials due to normal aging of the product.

What to do in case of defects:

Should problems or defects arise, your first point of contact is the

authorized dealer or retailer recognized by us. Our 24 months warranty

is recognized by them(1). You must present your proof of purchase,

made within the 24 months preceding the service request. It is easiest

if you get your service request pre-approved by us. If you submit a valid

claim under this warranty, we may request that you return your product

to the authorized dealer or retailer recognized by us or that you ship

the product to us in accordance with our instructions. We will pay for

shipment and for return freight if all instructions are followed. Damage

and/or defects neither covered by our warranty nor by the legal rights

of the consumer and/or damage and/or defects with respect to

products that are not covered by our warranty can be handled at a

reasonable fee.

Rights of the consumer:

A consumer has legal rights pursuant to applicable consumer legislation,

which may vary from country to country. The rights of the consumer

under applicable national legislation are not affected by this warranty.

This warranty is provided by Dorel Netherlands. We are registered in The

Netherlands under company number 17060920. Our trading address

is Korendijk 5, 5704 RD Helmond, The Netherlands, and our postal

address is P.O. Box 6071, 5700 ET Helmond, The Netherlands.

The names and address details of other subsidiaries of the Dorel group

can be found on the last page of this manual and on our website for

the brand concerned.

Lifetime Warranty:

Under the terms and conditions published on our website www.quinny.

com/lifetimewarranty Quinny offers a voluntary manufacturer’s Lifetime

Warranty to first users. To claim this Lifetime Warranty you need to

Lifetime Warranty is a service available in selected countries only.

(1) Products purchased from retailers or dealers that remove or change

labels or identification numbers are considered unauthorized. Products

purchased from unauthorized retailers are also considered unauthorized.

No warranty applies to these products since the authenticity of these

products cannot be ascertained.

PT BT HE ET BG SK SI HR HU TR FI NO SV DA CS RU GR PL PT IT ES NL DE FR EN

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Quinny Zapp Flex Seite 40

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