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misuse or abuse; accident; the attachment of
any unauthorised accessory; alteration to the
product; or any other conditions whatsoever
that are beyond the control of FKA Brands Ltd.
This guarantee is eective only if the product is
purchased and operated in the UK / EU. A product
that requires modification or adaptation to
enable it to operate in any country other than the
country for which it was designed, manufactured,
approved and / or authorised, or repair of
products damaged by these modifications is
not covered under this guarantee. FKA Brands
Ltd shall not be responsible for any type of
incidental, consequential or special damages.
To obtain guarantee service on your product,
return the product post-paid to your local service
centre along with your dated sales receipt (as
proof of purchase). Upon receipt, FKA Brands
Ltd will repair or replace, as appropriate, your
product and return it to you, post-paid. Guarantee
is solely through Salter Service Centre. Service
of this product by anyone other than the Salter
Service Centre voids the guarantee.
This guarantee does not aect your statutory
rights. For your local Salter Service Centre, go to
www.salterhousewares.co.uk/servicecentres
15 YEAR LIMITED WARRANTY (Australia
& New Zealand) We or us means HoMedics
Australia Pty Ltd ACN 31 103 985 717 and our
contact details are set out at the end of this
warranty;
You means the purchaser or the original
end-user of the Goods. You may be a domestic
user or a professional user;
Supplier means the authorised distributor or
retailer of the Goods that sold you the Goods in
Australia and New Zealand; and
Goods means the product or equipment
which was accompanied by this warranty and
purchased in Australia and New Zealand.
For Australia:
Our Goods come with guarantees that cannot be
excluded under the Australian Consumer Law.
You are entitled, subject to the provisions of the
Australian Consumer Law, to a replacement or
refund for a major failure and for compensation
for any other reasonably foreseeable loss or
damage. You are also entitled, subject to the
provisions of the Australian Consumer Law, to
have the Goods repaired or replaced if the goods
fail to be of acceptable quality and the failure
does not amount to a major failure. This is not
a complete statement of your legal rights as a
consumer.
For New Zealand:
Our Goods come with guarantees that cannot
be excluded under the Consumer Guarantees
Act 1993. This guarantee applies in addition to
the conditions and guarantees implied by that
legislation.
The Warranty
HoMedics sells its products with the intent that
they are free of defects in manufacture and
workmanship under normal use and service. In
the unlikely event that your HoMedics product
proves to be faulty within 15 years from the
date of purchase due to workmanship or
materials only, we will replace it at our own
expense, subject to the terms and conditions of
this guarantee. The warranty period is limited
to 3 months from the date of purchase for
products used commercially/professionally.
Terms and Conditions:
In addition to the rights and remedies that
you have under the Australian Consumer Law,
Consumer Guarantees Act of New Zealand or
any other applicable law and without excluding
such rights and remedies warranty against
defects:
1. The Goods are designed to withstand the
rigors of normal household use and are
manufactured to the highest standards
using the highest quality components.
Whilst unlikely, if, during the first 15 Years
(3 months commercial use) from their date
of purchase from the Supplier (Warranty
Period), the Goods prove defective by reason
of improper workmanship or materials and
none of your statutory rights or remedies
apply, we will replace the Goods, subject to
the terms and conditions of this warranty.
2. We do not have to replace the Goods under
this Additional Warranty if the Goods have
been damaged due to misuse or abuse,
accident, the attachment of any unauthorized
accessory, alteration to the product,
improper installation, unauthorised repairs
or modifications, improper use of electrical/
power supply, loss of power, malfunction of
damage of an operating part from failure
to provide manufacturer’s recommended
maintenance, transportation damage, theft,
neglect, vandalism, environmental conditions
or any other conditions whatsoever that are
beyond the control of HoMedics.
3. This Warranty does not extend to the
purchase of used, repaired or second-hand
products or to products not imported or
supplied by HoMedics Australia Pty Ltd,
including but not limited to those sold on
oshore internet auction sites.
4. This Warranty extends only to consumers and
does not extend to Suppliers.
5. Even when we do not have to replace the
Goods, we may decide to do so anyway. In
some cases, we may decide to substitute the
Goods with a similar alternative product of
our choosing. All such decisions are at our
absolute discretion.
6. All such replaced or substituted Goods
continue to receive the benefit of this
Additional Warranty for the time remaining
on the original Warranty Period (or three
months, whichever is the longest).
7.
This Additional Warranty does not cover items
damaged by normal wear and tear including
but not limited to chips, scratches, abrasions,
discolouration and other minor defects,
where the damage has negligible eect on
the operation or performance of the Goods.
8. This Additional Warranty is limited to
replacement or substitution only. As far as
the law permits, we will not be liable for
any loss or damage caused to property or
persons arising from any cause whatsoever
and shall have no liability or any incidental,
consequential or special damages.
9. This warranty is only valid and enforceable in
Australia and New Zealand.
Making a Claim:
In order to claim under this Warranty you
must return the Goods to the Supplier (place
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