Bedienungsanleitung Samsung NV70K3370BM (Seite 29 von 32) (Englisch)

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Troubleshooting

Checkpoints

If you encounter a problem with the oven, rst check the table below and try the

suggestions. If the problem continues, contact a local Samsung service centre.

Problem Cause Action

The buttons cannot

be pressed properly.

• If there is foreign matter

caught between the

buttons

• Remove the foreign

matter and try again.

• Touch model: if there is

moisture on the exterior

• Remove the moisture and

try again.

• If the lock function is set • Check whether the lock

function is set.

The time is not

displayed.

• If there is no power

supplied

• Check whether there is

power supplied.

The oven does not

work.

• If there is no power

supplied

• Check whether there is

power supplied.

The oven stops while

in operation.

• If it is unplugged from

the power socket

• Reconnect the power.

The power turns off

during operation.

• If continuous cooking

takes a long time

• After cooking for a long

time, let the oven cool.

• If the cooling fan does

not work

• Listen for the sound of

the cooling fan.

• If the oven is installed

in a place without good

ventilation

• Keep the gaps specied

in the product installation

guide.

• When using several

power plugs in the same

socket

• Use a single plug.

There is no power to

the oven.

• If there is no power

supplied

• Check whether there is

power supplied.

Problem Cause Action

The oven exterior

is too hot during

operation.

• If the oven is installed

in a place without good

ventilation

• Keep the gaps specied

in the product installation

guide.

The door cannot be

opened properly.

• If there is food residue

stuck between the door

and product interior

• Clean the oven well and

then open the door again.

The interior light is

dim or does not turn

on.

• If the lamp turns on and

then off

• The lamp automatically

turns off after a certain

amount of time to save

power. You can turn it

on again by pressing the

oven light button.

• If the lamp is covered

by foreign matter during

cooking

• Clean the inside of the

oven and then check.

Electric shock occurs

on the oven.

• If the power is not

properly grounded

• Check whether the

power supply is properly

grounded.

• If you are using a socket

without grounding

There is water

dripping.

• There may be water or

steam in some cases

depending on the food.

This is not a product

malfunction.

• Let the oven cool and

then wipe with a dry dish

towel.

There is steam

through a crack in

the door.

There is water

remaining in the oven.

The brightness inside

the oven varies.

• The brightness changes

depending on power

output changes.

• Power output changes

during cooking are not

malfunctions, so there is

no need to worry.

NV70K3370BS_EU_DG68-00751C-00_EN.indd 29 2017-05-24  3:22:22

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