Troubleshooting
Getting Support
64 Getting support through Remote Management
65 Finding the contact information for service
65 Requesting service
Diagnosing the TV operation
There Is a Problem with the Picture
65 Testing the picture
I Can't Hear the Sound Clearly
68 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
I Can't Connect to the Internet
Data Service
The Schedule Recording/Timeshift Function Isn't Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Before Using the Recording and Timeshift Functions
77 Before using the recording and schedule recording functions
78 Before using the timeshift function
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
81 Limitations on use of photo, video, and music files
82 Supported external subtitles
82 Supported internal subtitles
83 Supported image formats and resolutions
83 Supported music formats and codecs
84 Supported video codecs
Read After Installing the TV
86 Picture sizes and input signals
87 Installing an anti-theft lock
87 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported Resolutions)
88 IBM
88 MAC
89 VESA DMT
Supported Resolutions for Video Signals
90 CEA-861
91 CEA-861 (DVI)
Read Before Using Bluetooth Devices
91 Restrictions on using Bluetooth
Buttons and Functions
92 Buttons and functions available while playing multimedia
content
94 Buttons and functions available while using sports mode
95 Buttons and functions available while recording a programme
or Timeshift
Licence
V
