Troubleshooting
Getting Support
76 Getting support through Remote Management
77 Finding the contact information for service
77 Requesting service
Diagnosing the TV operation
There Is a Problem with the Picture
77 Testing the picture
I Can't Hear the Sound Clearly
80 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
I Can't Connect to the Internet
Data Service
The Schedule Recording/Timeshift Function Isn't Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Before Using the Recording and Timeshift Functions
89 Before using the recording and schedule recording functions
90 Before using the timeshift function
Supported Resolutions for each of UHD Input Signals
91 If HDMI UHD Color is set to Off
91 If HDMI UHD Color is set to On
Read Before Using Voice Interaction
92 Precautions for voice interaction
92 Requirements for using voice interaction
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
95 Limitations on use of photo, video, and music files
96 Supported external subtitles
96 Supported internal subtitles
97 Supported image formats and resolutions
97 Supported music formats and codecs
98 Supported video codecs
Read After Installing the TV
101 Picture sizes and input signals
102 Installing an anti-theft lock
102 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported Resolutions)
103 IBM
103 MAC
104 VESA DMT
Supported Resolutions for Video Signals
105 CEA-861
Read Before Using Bluetooth Devices
106 Restrictions on using Bluetooth
Buttons and Functions
107 Buttons and functions available while playing multimedia
content
109 Buttons and functions available while using sports mode
110 Buttons and functions available while recording a programme
or Timeshift
Licence
