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Finding the Deactivation Code
To find the DivX deactivation code:
1. On the Home screen, press Menu, select Settings, then press OK.
2. Press Menu, select System Setup, then press OK.
OR
Use the left and right arrows on the remote to scroll through the Settings screens until
you find the System screen.
3. On the System screen, select DivX Deactivate, then press OK. Follow the on-screen
instructions to deactivate your DivX account.
10. Solving Problems
This chapter provides solutions to the most common problems you may encounter while
setting up and using your media player.
General Troubleshooting Tips
If you have problems setting up or using your media player, check these things first:
• Are the remote batteries dead?
• Is something blocking the remote signal receiver on the front of the media
player?
• Are all the media player’s cables connected properly? Are your media player and
TV plugged into an active power source? Are any of the cables damaged or
faulty?
• Is the volume on your TV turned down or muted? Is the volume on your media
player turned down or muted?
• Is the TV set to the wrong input type?
• Is your network down or disabled? Have the network settings changed?
• Is your Internet service disrupted or disabled?
• Is your FreeAgent drive fully inserted into the media player? If you have another
device connected to the media player to the USB port, is it properly connected
(and powered on, if needed)?
• Are there movie, picture, or music files on your connected device?
