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• If you need a record of the call history, please take one using the reporting options
available in Skype Manager (please see 7.11 Reporting options) before deleting the SIP
Prole.
Please see 7.8 Deleting your SIP Profile.
10.7 Changing a SIP Prole password
• The SIP Prole password is used by your SIP-enabled PBX to connect to Skype.
On changing the password for a SIP Prole in Skype Manager, your PBX will not be
automatically disconnected by Skype. It is, however, vital that the new password is also
updated in the SIP-enabled PBX’s conguration before the next time the PBX needs to
re-register with Skype.
• If the new Skype Connect password is not updated in your SIP-enabled PBX
conguration, your PBX will be unable to connect to Skype the next time that it tries
to re-register, resulting in the loss of any outgoing calling. Incoming calls, if set up, will
also not be received in your SIP-enabled PBX unless the Skype Connect password is
updated in your PBX.
• The frequency with which registration refreshes between your SIP-enabled PBX and
Skype is a PBX setting.
• Skype recommends that SIP Prole password changes are coordinated with, or by,
your IT department, or by whoever is responsible for the administration of your SIP-
enabled PBX equipment.
• Skype also recommends that the process for changing a Skype Connect password
in your business is added to your company’s existing process and protocol
documentation.
Please see 7.10 Changing your SIP Profile’s password.
