Bedienungsanleitung Sony Xperia L2 - H3311 (Seite 108 von 109) (Englisch)

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Repairing the device software

If you forget your screen unlock password, PIN or pattern, you can use the device

repair feature in Xperia Companion to erase the security layer. You need to provide

your Google account login details to perform this operation. By running the repair

feature, you reinstall software for your device and you may lose some personal

data in the process.

If your device seems to have frozen, restarts repeatedly or doesn’t start at all after

you’ve updated the Xperia software or after you’ve performed a software repair or

a factory data reset, try forcing the device to shut down then try turning it back on.

If the problem still exists, force the device to shut down then perform a software

repair.

To ﬁnd out the recovery time, visit Google’s support page

http://support.google.com

When you receive a new Google account username or password, you might not be able to

use them to log in.

To repair the device software using Xperia Companion

Before performing a software repair, make sure you know your Google account username

and password. Depending on your security settings, you may need to enter them in order to

restart the device after a software repair.

1 Make sure that Xperia Companion is installed on your PC or Mac.

2 Open the Xperia Companion software on the computer and click Software

repair on the main screen.

3 Follow the instructions that appear on the screen to reinstall the software

and complete the repair.

Warranty, SAR and usage guidelines

For information about warranty, SAR (Speciﬁc Absorption Rate) and safety

guidelines, please read the Important information provided under Settings > About

phone > Legal information on your device.

Legal information

Sony H3311/H3321/H4311/H4331

This User guide is published by Sony Mobile Communications Inc. or its local aliated company, without

any warranty. Improvements and changes to this User guide necessitated by typographical errors,

inaccuracies of current information, or improvements to programs and/or equipment, may be made by

Sony Mobile Communications Inc. at any time and without notice. Such changes will, however, be

incorporated into new editions of this User guide. All illustrations are for illustration purposes only and may

not accurately depict the actual device.

All product and company names mentioned herein are the trademarks or registered trademarks of their

respective owners. All other trademarks are property of their respective owners. Any rights not expressly

granted herein are reserved. Visit

www.sonymobile.com/us/legal/

for more information.

This User guide may reference services or applications provided by third parties. Use of such programming

or services may require separate registration with the third party provider, payment of fees or provision of

credit card information, as well as be subject to additional terms of use, change, interruption or

discontinuance at any time. For applications accessed on or through a third-party website, please review

such websites’ terms of use and applicable privacy policy in advance. Sony does not warrant or guarantee

the availability or performance of any third-party application, websites or oered services.

Your device has the capability to download, store and forward additional content, for example, ringtones.

The use of such content may be restricted or prohibited by rights of third parties, including but not limited

to restriction under applicable copyright laws. You, and not Sony, are entirely responsible for additional

content that you download to or forward from your device. Prior to your use of any additional content,

please verify that your intended use is properly licensed or is otherwise authorized. Sony does not

guarantee the accuracy, integrity or quality of any additional content or any other third party content. Under

no circumstances will Sony be liable in any way for your improper use of additional content or other third

party content.

This product is licensed under the MPEG-4 visual and AVC patent portfolio licences for the personal and

non-commercial use of a consumer for (i) encoding video in compliance with the MPEG-4 visual standard

("MPEG-4 video") or the AVC standard ("AVC video") and/or (ii) decoding MPEG- 4 or AVC video that was

encoded by a consumer engaged in a personal and non-commercial activity and/or was obtained from a

video provider licenced by MPEG LA to provide MPEG-4 and/or AVC video. No licence is granted or shall be

implied for any other use. Additional information including that relating to promotional, internal and

commercial uses and licensing may be obtained from MPEG LA, L.L.C. See

www.mpegla.com

. MPEG Layer-3

audio decoding technology licenced from Fraunhofer IIS and Thomson.

SONY MOBILE WILL NOT BE LIABLE FOR ANY LOSS, DELETION AND/OR DATA-OVERWRITING OF PERSONAL

DATA OR FILES STORED ON YOUR DEVICE (INCLUDING BUT NOT LIMITED TO CONTACTS, MUSIC TRACKS AND

108

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