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Tefal AH950015 - Seite 7

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If you have any product problems or queries call our Customer Relations Team rst for
expert help and advice: Helpline: 0345 602 1454 - UK
(01) 677 4003 - ROI
or contact us via our web site: www.tefal.co.uk
Problems Causes Solutions
The food has not
been cooked
uniformly.
You have not used the paddle. Put it in position.
The food / chips have not been
cut uniformly.
Cut the food / chips all to the same size.
The paddle has been fitted
correctly but is not turning.
Call the customer Helpline below.
The chips are not
crunchy enough.
You are not using a potato
variety that is recommended
for chips.
Choose a potato variety that is
recommended for chips such as Maris Piper
or King Edwards or Rooster..
The potatoes are insuffciently
washed and/or not completely
dried.
Wash potatoes for a long time to remove the
starch, drain and dry very thoroughly before
cooking. They must be completely dry.
The chips are too thick.
Cut them more thinly. The maximum chip
dimensions are 13 mm x 13 mm.
There is not enough oil.
Increase the amount of oil (see cooking
table p. 6 to 7..
The filter is clogged. Clean the filter.
The chips break
during cooking.
The quantity is too large.
Reduce the amount of potatoes and adjust
the cooking time.
The food stays on
the edge of the
pan.
The pan has too much food.
Comply with the maximum quantities shown
on the cooking table.
Reduce the amount of food.
Max level exceeded. Reduce the quantities.
Cooking fluids have
leaked into the
base of the
appliance.
Faulty pan or paddle.
Check that the paddle is correctly positioned,
otherwise call the customer Helpline below.
The max level has been
exceeded.
Observe the max level.
Do not use ActiFry for making recipes with a
high liquid content.
The LCD screen
does not work.
The appliance is not plugged in. Plug the appliance in.
The lid is open. Close the lid.
The LCD displays
shows «Er» (error).
The appliance is not
functioning correctly.
Unplug the appliance, wait for 10 seconds,
plug the appliance in again and press
button. If the LCD screen still shows Er, see
the table of error codes p. 10..
The appliance
is abnormally noisy.
You suspect there is a problem
in the way the appliance
motor is working.
Call the customer Helpline below.
TABLE OF ERROR CODES: ER.
PROTECT THE ENVIRONMENT
• Your appliance has been designed to run for many years. However, when you decide to replace it,
remember to think about how you can contribute to protecting the environment.
• Before discarding your appliance you should remove the battery from the timer and dispose of it at
a local civic waste collection centre (according to model).
• The Approved Service Centres will take back any old appliances you may have so that they can be
disposed of in accordance with environmental regulations.
Er. 1 or 2 The fan is not working.
Check that all removable parts are
fitted and correctly positioned (bowl
ventilation output grid and removable
filter, pan, lid).
Check that there are no foreign bodies in
all of these removable parts.
After checking that there are no foreign
bodies in the ventilation outlets, if the
fault persists, call the customer Helpline.
Er. 3
This error may appear if the
appliance has been stored for a
long time at too low a
temperature.
Leave the appliance at an ambient
temperature of more than 15°C for one
hour before starting it up again.
If the fault persists, call the customer
Helpline.
Er. 4
Your appliance has a fault in
the temperature sensor.
Call the customer Helpline below.
Er. 5
The voltage of your domestic
network is too low. Cooking
performance may be altered.
Contact your electricity supplier.
Er. 6
The voltage of your domestic
network is too high; for safety
reasons your appliance should
be protected against the risks
of overheating.
Contact your electricity supplier.
7

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