Bedienungsanleitung Teufel DecoderStation 7 (Seite 19 von 20) (Englisch)

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• DecoderStation 7 19

Troubleshooting

The following advice should help you to solve problems. If this doesn’t work, please contact our hotline (see page 3).

Take note of the warranty instructions.

Problem Possible cause Solution

The DecoderStation 7 is not

working, the display panel

2 is not illuminated.

The device has no power. Check if the mains adapter plug is con-

nected to the jack 19 “12V” and to the

socket.

The device is not working,

but the display panel is

illuminated.

The volume has been set too low. Increase the volume with the control dial

or “VOL +” button 25.

Playback is noisy. Generally speaking, this is a very low-noise

system. The system with exceptional resolution

in the high-range area can expose the poor

quality of a signal source (e.g. from MP3 ﬁles)

mostly.

Ensure that the source is sending a clear

signal.

With stereo sources, for ex-

ample with radio playback

or a MP3 player, the rear

satellites and/or center are

inactive.

MP3s, radio and many television programmes

only have stereo sound.

Use the remote control to switch the

decoder to Pro-Logic mode or to one of

the DSP modes (5.1 stereo).

You are unable to switch

the surround conﬁguration.

You are probably using a digital input. If a

Dolby or DTS signal is received on this input,

the DecoderStation 7 will automatically switch

to the correct surround conﬁguration.

No Dolby-/DTS multi-chan-

nel sound is issued via the

connected digital source.

If digital sources are being played, the Decod-

erStation 7 automatically recognises the format

of the signal source. If the decoder fails to play

multi-channel sound, there is presumably no

multi-channel signal. Digital signal sources do

not always transmit multi-channel sound, but

may also emit regular stereo sound (2.0).

This is often the case, for example, when receiv-

ing a television signal with digital receivers.

Use the remote control to switch the

decoder to a Pro-Logic mode or to one of

the DSP modes (5.1 stereo).

The digitally connected

sound card is not transmit-

ting any multi-channel

sound when playing com-

puter games.

Many soundchips are capable of producing

surround sound in real-time and issuing it via

the sound card's analogue outputs. However,

digital encoding of the calculated multi-channel

sound is also necessary in a Dolby-AC3 stream

for transmission via a digital connection. Only

if the sound card is capable of real-time encod-

ing and transmission to the decoder, can direct

decoding (that is, splitting of the signal into its

analogue components) occur.

Presently, only very few game consoles such as

the Microsoft Xbox 360 or the Sony Playstation

3 and a limited number of sound cards with

Dolby® Digital Live support are capable of

performing real-time encoding.

Connect your 5.1 sound card to an ana-

logue jack of the DecoderStation 7.

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Teufel DecoderStation 7 Seite 19

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