Bedienungsanleitung Thrustmaster Force Feedback Joystick (Seite 4 von 28) (Deutsch, Englisch, Holländisch, Französisch, Italienisch, Portugiesisch, Spanisch)

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TECHNICAL SUPPORT

If you encounter a problem with your product, please go to http://ts.thrustmaster.com

and click Technical

Support. From there you will be able to access various utilities (Frequently Asked Questions (FAQ), the latest

versions of drivers and software) that may help to resolve your problem. If the problem persists, you can contact

the Thrustmaster products technical support service (“Technical Support”):

By email:

In order to take advantage of technical support by email, you must first register online. The information you

provide will help the agents to resolve your problem more quickly. Click Registration on the left-hand side of the

Technical Support page and follow the on-screen instructions. If you have already registered, fill in the Username

and Password fields and then click Login.

By telephone:

United Kingdom

020 7216 0047

price of a national phone call, Monday to Friday from 12PM to 10PM

United States /

Canada

514-279-9911

price of a long distance phone call, Monday to Friday from 7AM to

5PM (Eastern time)

Australia 1902 262 514

$1.98/min, Monday to Friday from 9AM to 6PM

Denmark 82 33 28 58

price of a national phone call, Monday to Friday from 1PM to 10PM

Finland 09 81 71 01 54

price of a national phone call, Monday to Friday from 2PM to 11PM

Norway 23 50 01 16

price of a national phone call, Monday to Friday from 1PM to 10PM

Sweden 08-51992032

price of a national phone call, Monday to Friday from 1PM to 11PM

Warranty information

Worldwide, Guillemot Corporation S.A. (“Guillemot”) warrants to the consumer that this Thrustmaster product will

be free from material defects and manufacturing flaws for a period of two (2) years from the original date of

purchase. Should the product appear to be defective during the warranty period, immediately contact Technical

Support, who will indicate the procedure to follow. If the defect is confirmed, the product must be returned to its

place of purchase (or any other location indicated by Technical Support).

Within the context of this warranty, the consumer’s defective product will, at Technical Support’s option, be either

repaired or replaced. Where authorized by applicable law, the full liability of Guillemot and its subsidiaries

(including for indirect damages) is limited to the repair or replacement of the Thrustmaster product. The

consumer’s legal rights with respect to legislation applicable to the sale of consumer goods are not affected by

this warranty.

This warranty shall not apply: (1) if the product has been modified, opened, altered, or has suffered damage as a

result of inappropriate or abusive use, negligence, an accident, normal wear, or any other cause not related to a

material defect or manufacturing flaw; (2) in the event of failure to comply with the instructions provided by

Technical Support; (3) to software not published by Guillemot, said software being subject to a specific warranty

provided by its publisher.

Additional warranty provisions

In the United States of America and in Canada, this warranty is limited to the product’s internal mechanism and

external housing. Any applicable implied warranties, including warranties of merchantability and fitness for a

particular purpose, are hereby limited to two (2) years from the date of purchase and are subject to the conditions

set forth in this limited warranty. In no event shall Guillemot Corporation S.A. or its affiliates be liable for

consequential or incidental damage resulting from the breach of any express or implied warranties. Some

States/Provinces do not allow limitation on how long an implied warranty lasts or exclusion or limitation of

incidental/consequential damages, so the above limitation may not apply to you. This warranty gives you specific

legal rights, and you may also have other legal rights which vary from State to State or Province to Province.

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Thrustmaster Force Feedback Joystick Seite 4

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