AFTER SALES SERVICE
Before contacting the Customer Care Centre:
1. Try to solve the problem yourself based on the
descriptions given in the "Troubleshooting".
2. Turn the appliance off and restart it to see if the
fault persists.
If after carrying out the above checks, the
fault persists, contact the Customer Care
Centre.
Please give:
• a short description of the fault;
• the exact model of the air conditioner;
• the service number (this is the number found
after the word Service on the rating plate),
located on the back of the appliance. The
service number can also be found in the
warranty booklet;
• your full address;
• your telephone number.
If repair work has to be carried out, contact the
Customer Care Centre (Use of original spare
parts and a proper repair is guarenteed).
You will need to present the original invoice.
Failure to comply with these instructions
could compromise the safety and quality of
your product.
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