If a fault occurs, before contacting our After-
Sales Service, perform the following checks to
try to remedy the problem:
Drying takes too long / laundry is not dry
Correct programme selected?
Laundry too wet (Washing machine spin speed less
than 1000 rpm? When the spin speed is less than
1000 rpm a water container fault may occur during
the drying cycle).
Lint filter clogged (filter indicator lamp on?)
Heat exchanger clogged? (refer to the sections
“CLEANING THE LINT FILTER/CLEANING THE
Is the ambient temperature too high?
END indicator lamps on? The drying cycle is
complete and the laundry can be taken out.
‘Gentle’ option selected? The ‘Gentle’ option should
only be selected with small loads.
Mixed laundry load (for example cotton and
The dryer does not operate:
(after a power failure and/or interruption to the
mains supply, always press the
Plug connector properly inserted into the mains
Door properly closed?
Drying programme selected?
Start delay option selected?
• “Start (Pause)”
Indicator lamps are lighting up?
Lint filter, water container or heat exchanger
indicator lamp on:
Lint filter clean?
Water container empty?
Water container correctly positioned?
Heat exchanger clean and correctly positioned?
Water droplets underneath the dryer:
Heat exchanger correctly positioned?
All lint on the heat exchanger seal removed?
All lint on the door seal removed?
Water container positioned correctly?
If, after carrying out the above checks, the
malfunction persists or reoccurs, turn the
dryer off and call the After-Sales Service
(refer to warranty).
The nature of the fault.
The dryer type and model.
The service code (the number after the word Service
on the adhesive rating plate) on the lower side of the
Your full address and phone number.