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P1048261-005 Rev. A
ZT200 Series™
Industrial Printers
User Guide
1

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  • Page 1

    ZT200 Series™

    Industrial Printers
    User Guide

    P1048261-005 Rev. A



  • Page 2

    © 2015 ZIH Corp. and/or its affiliates. All rights reserved. Zebra and the stylized Zebra head are trademarks
    of ZIH Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective
    owners.
    The copyrights in this manual and the software and/or firmware in the printer described therein are owned by ZIH
    Corp. and Zebra's licensors. Unauthorized reproduction of this manual or the software and/or firmware in the printer
    may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be
    subject to civil liability.
    This product may contain ZPL®, ZPL II®, Link-OS™, and ZebraLink™ programs; Element Energy Equalizer®
    Circuit; E3®; and Monotype Imaging fonts. Software © ZIH Corp. All rights reserved worldwide.
    All other brand names, product names, or trademarks belong to their respective holders. For additional trademark
    information, please see “Trademarks” on the product CD.

    Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its
    subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and
    maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed
    to any other parties for any other purpose without the express, written permission of Zebra Technologies.

    Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All
    specifications and designs are subject to change without notice.
    Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and
    manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
    disclaims liability resulting therefrom.
    Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production,
    or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever
    (including, without limitation, consequential damages including loss of business profits, business interruption, or loss
    of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra
    Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or
    limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

    Part Number: P1048261-005 Rev. A



  • Page 3

    Declaration of Conformity

    Declaration of Conformity

    We have determined that the Zebra printers identified as the

    ZT210™, ZT220™, and ZT230™
    manufactured by:
    Zebra Technologies Corporation

    3 Overlook Point
    Lincolnshire, Illinois 60069 U.S.A.
    Have been shown to comply with the applicable technical standards of the FCC
    For Home, Office, Commercial, and Industrial use

    If no unauthorized change is made in the equipment,
    and if the equipment is properly maintained and operated.

    11/5/15

    P1048261-005

    3



  • Page 4

    4

    Declaration of Conformity
    Compliance Information

    Compliance Information
    FCC Compliance Statement
    This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
    conditions:
    1. This device may not cause harmful interference, and
    2. This device must accept any interference received, including interference that may cause

    undesired operation.
    Note • This equipment has been tested and found to comply with the limits for a Class B

    digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
    reasonable protection against harmful interference in a residential installation. This
    equipment generates, uses, and can radiate radio frequency energy and, if not installed and
    used in accordance with the instructions, may cause harmful interference to radio
    communications. However, there is no guarantee that interference will not occur in a
    particular installation. If this equipment does cause harmful interference to radio or television
    reception, which can be determined by turning the equipment off and on, the user is
    encouraged to try to correct the interference by one or more of the following measures:
    • Reorient or relocate the receiving antenna.
    • Increase the separation between the equipment and receiver.
    • Connect the equipment into an outlet on a circuit different from that to which the receiver
    is connected.
    • Consult the dealer or an experienced radio/TV technician for help.

    FCC Radiation Exposure Statement
    (for printers with RFID encoders)
    This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
    environment. This equipment should be installed and operated with minimum distance 20cm
    between the radiator and your body.
    This transmitter must not be co-located or operating in conjunction with any other antenna or
    transmitter.

    Canadian DOC Compliance Statement
    This Class B digital apparatus complies with Canadian ICES-003.
    Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

    P1048261-005

    11/5/15



  • Page 5

    Contents

    Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
    Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

    About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
    Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
    How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

    1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
    Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Navigating through Screens in the ZT230 Printer Display . . . . . . . . . . . . . . . . . . . . .
    Idle Display, Home Menu, and User Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    12
    13
    15
    17
    19
    21
    21
    21

    2 • Printer Setup and Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
    Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Select a Location for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Install the Printer Driver and Connect the Printer to the Computer . . . . . . . . . . . . . . . . .
    Install Zebra Setup Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Connect a Computer to the Printer’s USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Connect a Computer to the Printer’s Serial or Parallel Port . . . . . . . . . . . . . . . . . . .
    Connect to Your Network through the Printer’s Ethernet Port . . . . . . . . . . . . . . . . . .
    Connect the Printer to Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    11/5/15

    26
    26
    26
    26
    27
    28
    28
    37
    41
    49
    56

    P1048261-005



  • Page 6

    6

    Contents

    Select a Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Load the Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Load the Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Final Steps for Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Final Steps for Peel-Off Mode (with or without Liner Take-Up) . . . . . . . . . . . . . . . . .
    Final Steps for Cutter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Print a Test Label and Make Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    62
    65
    70
    76
    78
    84
    87

    3 • Printer Configuration and Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
    Changing Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
    Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
    Calibration and Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
    Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
    Language Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
    Sensor Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
    Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
    Calibrate the Ribbon and Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
    Adjust the Printhead Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
    Adjust Ribbon Tension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
    Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

    4 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
    Cleaning Schedule and Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Clean the Exterior, the Media Compartment, and the Sensors . . . . . . . . . . . . . . . .
    Clean the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Clean the Peel Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Clean the Cutter Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Recycling Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    134
    135
    136
    140
    144
    148
    148
    148
    148

    5 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
    Meaning of Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Printing Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Miscellaneous Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    P1048261-005

    150
    152
    155
    157
    161
    162

    11/5/15



  • Page 7

    Contents

    Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Power-On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    FEED + PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    CANCEL + PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Communication Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    164
    164
    165
    166
    167
    170
    170
    171
    172

    6 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
    General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Printing Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    176
    178
    180
    180
    181

    Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
    Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

    11/5/15

    P1048261-005

    7



  • Page 8

    8

    Contents

    Notes • ___________________________________________________________________

    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________

    P1048261-005

    11/5/15



  • Page 9

    About This Document

    This section provides you with contact information, document structure and organization, and
    additional reference documents.

    Contents
    Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
    How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

    11/5/15

    P1048261-005



  • Page 10

    10

    About This Document
    Who Should Use This Document

    Who Should Use This Document
    This User Guide is intended for use by any person who needs to perform routine maintenance,
    upgrade, or troubleshoot problems with the printer.

    How This Document Is Organized
    The User Guide is set up as follows:

    P1048261-005

    Section

    Description

    Introduction on page 11

    This section provides a high-level overview of the
    printer and its components.

    Printer Setup and Operation
    on page 25

    This section assists the technician with initial setup
    and operation of the printer.

    Printer Configuration and Adjustment
    on page 91

    This section assists you with configuration of and
    adjustments to the printer.

    Routine Maintenance on page 133

    This section provides routine cleaning and
    maintenance procedures.

    Troubleshooting on page 149

    This section provides information about errors that
    you might need to troubleshoot. Assorted
    diagnostic tests are included.

    Specifications on page 175

    This section lists general printer specifications,
    printing specifications, ribbon specifications, and
    media specifications.

    Glossary on page 183

    The glossary provides a list of common terms.

    11/5/15



  • Page 11

    1
    Introduction

    This section provides a high-level overview of the printer and its components.

    Contents
    Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Navigating through Screens in the ZT230 Printer Display . . . . . . . . . . . . . . . . . . . . . .
    Idle Display, Home Menu, and User Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    11/5/15

    12
    13
    15
    17
    19
    21
    21
    21

    P1048261-005



  • Page 12

    12

    Introduction
    Printer Components

    Printer Components
    Note • The components inside your printer are color-coded.



    The touch points that you will need to handle are colored gold inside the printers and are
    highlighted in gold in the illustrations in this manual.
    The components associated with the ribbon system are made of black plastic, while the
    components associated with media are made of gray plastic. Those components and
    others are highlighted in light blue in the illustrations in this manual as needed.

    Figure 1 shows the components inside the media compartment of your printer. Depending on
    the printer model and the installed options, your printer may look slightly different. The
    components that are labeled are mentioned in procedures throughout this manual.
    Figure 1 • Printer Components
    1

    2

    6
    4

    3

    5

    ZT230

    8
    7
    ZT210
    ZT220

    9

    10

    1

    Control panel

    6

    Media supply guide

    2

    Media door

    7

    Media dancer assembly

    3

    Ribbon take-up spindle*

    8

    Printhead-open lever

    4

    Ribbon supply spindle*

    9

    Printhead assembly

    5

    Media supply hanger

    10

    Platen roller

    * This component appears only in printers that have the Thermal Transfer option installed.

    P1048261-005

    11/5/15



  • Page 13

    Introduction
    Control Panel

    Control Panel
    The control panel indicates the printer’s current status and allows the user to control basic
    printer operation.
    Figure 2 • ZT230 Printer Control Panel
    1

    2

    3

    4

    5

    1

    STATUS light

    2

    PAUSE light
    DATA light
    SUPPLIES light
    NETWORK light

    3
    4
    5

    6

    6
    7
    8

    7

    9

    8

    9
    10

    11
    12

    10

    13

    11
    12
    13

    14

    15

    16

    14
    15

    11/5/15

    These indicator lights
    show the current status
    of the printer. For more
    information, see
    Table 12 on page 150.

    The display shows the printer’s current status and
    allows the user to navigate the menu system.
    RIGHT SELECT
    These buttons execute
    button
    the commands shown
    LEFT SELECT button directly above them in
    the display.
    The UP ARROW button operates as follows in the
    menu system:
    • Changes the parameter values. Common uses
    are to increase a value, to scroll through choices,
    or to change values while entering the printer
    password.
    • Navigates up in a menu.
    The UP ARROW button changes the parameter
    values. Common uses are to increase a value or to
    scroll through choices.
    The OK button selects or confirms what is shown
    on the display.
    The LEFT ARROW button, which is active only
    in the menu system, navigates to the left.
    The RIGHT ARROW button, which is active only
    in the menu system, navigates to the right.
    The DOWN ARROW button operates as follows
    in the menu system:
    • Changes the parameter values. Common uses
    are to decrease a value, to scroll through choices,
    or to change the cursor position while entering
    the printer password.
    • Navigates down in a menu.
    The DOWN ARROW button changes the
    parameter values. Common uses are to decrease a
    value or to scroll through choices.
    The PAUSE button starts or stops printer operation
    when pressed.
    The FEED button forces the printer to feed one

    P1048261-005

    13



  • Page 14

    14

    Introduction
    Control Panel

    Figure 3 • ZT220 Printer Control Panel
    1

    2

    3

    4

    5
    1

    STATUS light

    2
    4

    PAUSE light
    DATA light
    SUPPLIES light

    5

    NETWORK light

    3

    6
    7
    8

    6

    7

    These indicator lights
    show the current status of
    the printer. For more
    information, see Table 12
    on page 150.

    The PAUSE button starts or stops printer operation
    when pressed.
    The FEED button forces the printer to feed one blank
    label each time the button is pressed.
    The CANCEL button cancels label formats when the
    printer is paused.
    • Press once to cancel the next label format.
    • Press and hold for 2 seconds to cancel all label
    formats.

    8

    Figure 4 • ZT210 Printer Control Panel
    1

    2

    3

    4

    5
    1

    STATUS light

    2
    4

    PAUSE light
    DATA light
    SUPPLIES light

    5

    NETWORK light

    3

    6
    7
    8

    6

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    7

    These indicator lights
    show the current status of
    the printer. For more
    information, see Table 12
    on page 150.

    The PAUSE button starts or stops printer operation
    when pressed.
    The FEED button forces the printer to feed one blank
    label each time the button is pressed.
    The CANCEL button cancels label formats when the
    printer is paused.
    • Press once to cancel the next label format.
    • Press and hold for 2 seconds to cancel all label
    formats.

    8

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  • Page 15

    Introduction
    Control Panel

    Navigating through Screens in the ZT230 Printer Display
    Table 1 shows the following:
    • the options available for navigating through the screens in the ZT230 printer control panel
    display
    • how to select or modify things shown on the display
    Table 1 • Navigation
    Idle Display

    XXXXXXX
    XXXXXXX
    HOME MENU

    SETTINGS

    At the Idle Display (Figure 5 on page 17), press LEFT SELECT to go
    to the printer’s Home menu (Figure 6 on page 17).
    Home Menu

    To move from icon to icon in the
    Home menu, press any of the
    ARROW buttons.
    When an icon is selected, its
    colors are reversed to highlight it.

    To select the highlighted menu
    icon and enter the menu, press
    OK.

    Press LEFT SELECT to exit the
    Home menu and return to the Idle
    Display. The printer automatically
    returns to the Idle Display after
    15 seconds of inactivity in the
    Home menu.

    SETTINGS menu icon
    SETTINGS menu icon
    highlighted

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  • Page 16

    16

    Introduction
    Control Panel

    Table 1 • Navigation (Continued)
    User Menus



    Press LEFT SELECT to return to the Home menu.
    The printer automatically returns to the Home menu
    after 15 seconds of inactivity in a user menu.

    XXXXXXX
    XXXXXXX



    ▼and ▲ indicate that a value can be changed. Any
    changes that you make are saved immediately.
    Press the UP ARROW or DOWN ARROW to
    scroll through accepted values.

    XXX

    To scroll through the items in a user menu, press the
    LEFT ARROW or RIGHT ARROW.

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    A word in the bottom-right corner of the display
    indicates an available action.
    Press OK or press RIGHT SELECT to perform the
    action shown.

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  • Page 17

    Introduction
    Control Panel

    Idle Display, Home Menu, and User Menus
    In the Index, the term “Home menu” will not display properly. There will be a comma
    followed by a page number in the correct location, but the term will not be there. Need to
    manually type the term into the index after generating.
    The ZT230 printer’s control panel includes a display, where you can view the printer’s status
    or change its operating parameters. In this section, you will learn how to navigate through the
    printer’s menu system and change values for menu items.
    After the printer completes the power-up sequence, it moves to the Idle Display (Figure 5). If a
    print server is installed, the printer cycles through its IP address and information configured by
    the user.
    Figure 5 • Idle Display

    1
    2

    PRINTER READY

    1

    V72.18.1Z

    2

    The printer’s current status
    Information that you set through Idle Display on page 102
    Home menu shortcut

    Home Menu Use the Home menu (Figure 6) to access the printer’s operating parameters
    through the six user menus (Figure 7 on page 18).
    Figure 6 • Home Menu
    HOME MENU

    SETTINGS

    Exit and return to the Idle Display (Figure 5).

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  • Page 18

    18

    Introduction
    Control Panel

    User Menus The following are the user menus and the items that appear in each. Click any
    of the menu items to go to their descriptions.
    Figure 7 • User Menus
    SETTINGS

    TOOLS

    NETWORK

    — DARKNESS

    — PRINT INFORMATION

    — ACTIVE PRINT SERVER

    — PRINT SPEED

    — LCD CONTRAST

    — IP ADDRESS

    — MEDIA TYPE

    — IDLE DISPLAY

    — SUBNET MASK

    — PRINT METHOD

    — POWER UP ACTION

    — GATEWAY

    — TEAR OFF

    — HEAD CLOSE ACTION

    — IP PROTOCOL

    — PRINT WIDTH

    — LOAD DEFAULTS

    — MAC ADDRESS

    — PRINT MODE

    — MEDIA/RIBBON CAL

    — ESSID

    — LEFT POSITION

    — DIAGNOSTIC MODE

    — PRINT INFORMATION

    — REPRINT MODE

    — ZBI ENABLED?

    — RESET NETWORK

    — LABEL LENGTH MAX

    — RUN ZBI PROGRAM

    — LOAD DEFAULTS

    — LANGUAGE

    — STOP ZBI PROGRAM

    — LANGUAGE MENU*

    — TOOLS MENU*

    — NETWORK MENU*

    LANGUAGE

    SENSORS

    PORTS

    — LANGUAGE

    — SENSOR TYPE

    — BAUD RATE

    — COMMAND LANGUAGE

    — MEDIA/RIBBON CAL

    — DATA BITS

    — ZPL OVERRIDE

    — PRINT INFORMATION

    — PARITY

    — COMMAND CHAR

    — LABEL SENSOR

    — HOST HANDSHAKE

    — CONTROL CHAR

    — TAKE LABEL

    — SETTINGS MENU*

    — DELIMITER CHAR

    — PORTS MENU*

    — ZPL MODE
    — SENSORS MENU*
    * Denotes a shortcut to the next user menu

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  • Page 19

    Printer Setup and Operation
    Types of Media

    Types of Media
    Important • Zebra strongly recommends the use of Zebra-brand supplies for continuous
    high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has
    been specifically engineered to enhance the printing capabilities of the printer and to prevent
    premature printhead wear. To purchase supplies, go to http://www.zebra.com/howtobuy.

    Your printer can use various types of media:
    • Standard media—Most standard media uses an adhesive backing that sticks individual
    labels or a continuous length of labels to a liner. Standard media can come on rolls or in a
    fanfold stack (Table 2).
    • Tag stock—Tags are usually made from a heavy paper. Tag stock does not have adhesive
    or a liner, and it is typically perforated between tags. Tag stock can come on rolls or in a
    fanfold stack (Table 2).
    Table 2 • Roll and Fanfold Media
    Media Type

    Non-Continuous
    Roll Media

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    How It Looks

    Description

    Roll media is wound on a 3-in. (76-mm) core. Roll media is
    wound on a core that can be 1 in. to 3 in. (25 to 76 mm) in
    diameter. Individual labels or tags are separated by one or
    more of the following methods:
    • Web media separates labels by gaps, holes, or notches.



    Black mark media uses pre-printed black marks on the
    back side of the media to indicate label separations.



    Perforated media has perforations that allow the labels or
    tags to be separated from each other easily. The media may
    also have black marks or other separations between labels
    or tags.

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  • Page 20

    20

    Printer Setup and Operation
    Types of Media

    Table 2 • Roll and Fanfold Media (Continued)
    Media Type

    How It Looks

    Description

    Non-Continuous
    Fanfold Media

    Fanfold media is folded in a zigzag pattern. Fanfold media can
    have the same label separations as non-continuous roll media.
    The separations would fall on or near the folds.

    Continuous
    Roll Media

    Roll media is wound on a 3-in. (76-mm) core. Roll media is
    wound on a core that can be 1 in. to 3 in. (25 to 76 mm) in
    diameter.
    Continuous roll media does not have gaps, holes, notches, or
    black marks to indicate label separations. This allows the
    image to be printed anywhere on the label. Sometimes a cutter
    is used to cut apart individual labels.

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  • Page 21

    Printer Setup and Operation
    Ribbon Overview

    Ribbon Overview
    Note • This section applies only to printers that have the Thermal Transfer option installed.

    Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is
    transferred to the media during the thermal transfer process. The media determines whether
    you need to use ribbon and how wide the ribbon must be.
    When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is
    narrower than the media, areas of the printhead are unprotected and subject to premature wear.

    When to Use Ribbon
    Thermal transfer media requires ribbon for printing while direct thermal media does not.
    To determine if ribbon must be used with a particular media, perform a media scratch test.

    To perform a media scratch test, complete these steps:
    1. Scratch the print surface of the media rapidly with your fingernail.
    2. Did a black mark appear on the media?

    If a black mark...

    Then the media is...

    Does not appear on the media

    Thermal transfer. A ribbon is required.

    Appears on the media

    Direct thermal. No ribbon is required.

    Coated Side of Ribbon
    Ribbon can be wound with the coated side on the inside or outside (Figure 8). This printer can
    only use ribbon that is coated on the outside. If you are unsure which side of a particular roll of
    ribbon is coated, perform an adhesive test or a ribbon scratch test to determine which side is
    coated.
    Figure 8 • Ribbon Coated on Outside or Inside
    Outside

    11/5/15

    Inside

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  • Page 22

    22

    Printer Setup and Operation
    Ribbon Overview

    Ribbon can be wound with the coated side on the inside or outside. The ribbon used must
    match the Thermal Transfer option installed. The standard Thermal Transfer option (black
    ribbon spindle) uses ribbon coated on the outside, and the alternate Thermal Transfer option
    (gray ribbon spindle, available on the ZM400 and RZ400 only) uses ribbon coated on the
    inside. If you are unsure which side of a particular roll of ribbon is coated, perform an adhesive
    test or a ribbon scratch test to determine which side is coated.

    Adhesive Test
    If you have labels available, perform the adhesive test to determine which side of a ribbon is
    coated. This method works well for ribbon that is already installed.

    To perform an adhesive test, complete these steps:
    1. Peel a label from its liner.
    2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.
    3. Peel the label off of the ribbon.
    4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?

    If ink from the ribbon...

    Then...

    Adhered to the label

    The ribbon is coated on the outside and can be
    used in this printer.

    Did not adhere to the label

    The ribbon is coated on the inside and cannot
    be used in this printer.
    To verify this, repeat the test on the other
    surface of the roll of ribbon.

    Adhered to the label

    The ribbon is coated on the outside and can be
    used with the standard Thermal Transfer
    option (black ribbon spindle). In the ribbon
    loading procedure, instructions are marked
    with this symbol.

    Did not adhere to the label

    The ribbon is coated on the inside and can be
    used with the alternate Thermal Transfer
    option (gray ribbon spindle). In the ribbon
    loading procedure, instructions are marked
    with this symbol.

    Ribbon Scratch Test
    Perform the ribbon scratch test when labels are unavailable.

    To perform a ribbon scratch test, complete these steps:
    1. Unroll a short length of ribbon.
    2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the

    ribbon in contact with the paper.
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  • Page 23

    Printer Setup and Operation
    Ribbon Overview

    3. Scratch the inner surface of the unrolled ribbon with your fingernail.
    4. Lift the ribbon from the paper.
    5. Observe the results. Did the ribbon leave a mark on the paper?

    11/5/15

    If the ribbon...

    Then...

    Left a mark on the paper

    The ribbon is coated on the outside and can be
    used in this printer.

    Did not leave a mark on the
    paper

    The ribbon is coated on the inside and cannot
    be used in this printer.
    To verify this, repeat the test on the other
    surface of the roll of ribbon.

    Left a mark on the paper

    The ribbon is coated on the outside and can be
    used with the standard Thermal Transfer
    option (black ribbon spindle). In the ribbon
    loading procedure, instructions are marked
    with this symbol.

    Did not leave a mark on the
    paper

    The ribbon is coated on the inside and can be
    used with the alternate Thermal Transfer
    option (gray ribbon spindle). In the ribbon
    loading procedure, instructions are marked
    with this symbol.

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  • Page 24

    24

    Printer Setup and Operation
    Ribbon Overview

    Notes • ___________________________________________________________________

    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________

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  • Page 25

    2
    Printer Setup and
    Operation

    This section assists the technician with initial setup and operation of the printer.

    Contents
    Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Select a Location for the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Install the Printer Driver and Connect the Printer to the Computer . . . . . . . . . . . . . . . . .
    Install Zebra Setup Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Connect a Computer to the Printer’s USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Connect a Computer to the Printer’s Serial or Parallel Port. . . . . . . . . . . . . . . . . . . . .
    Connect to Your Network through the Printer’s Ethernet Port . . . . . . . . . . . . . . . . . . .
    Connect the Printer to Your Wireless Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Select a Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Load the Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Load the Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Final Steps for Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Final Steps for Peel-Off Mode (with or without Liner Take-Up) . . . . . . . . . . . . . . . . . .
    Final Steps for Cutter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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    26
    26
    26
    26
    27
    28
    28
    37
    41
    49
    56
    62
    65
    70
    76
    78
    84

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  • Page 26

    26

    Printer Setup and Operation
    Handling the Printer

    Handling the Printer
    This section describes how to handle your printer.

    Unpack and Inspect the Printer
    When you receive the printer, immediately unpack it and inspect for shipping damage.
    • Save all packing materials.
    • Check all exterior surfaces for damage.
    • Raise the media door, and inspect the media compartment for damage to components.
    If you discover shipping damage upon inspection:
    • Immediately notify the shipping company and file a damage report.
    • Keep all packaging material for shipping company inspection.
    • Notify your authorized Zebra reseller
    Important • Zebra Technologies is not responsible for any damage incurred during the
    shipment of the equipment and will not repair this damage under warranty.

    Store the Printer
    If you are not placing the printer into immediate operation, repackage it using the original
    packing materials. You may store the printer under the following conditions:
    • Temperature: –40°F to 140°F (–40° to 60°C)
    • Relative humidity: 5% to 85% non-condensing

    Ship the Printer
    If you must ship the printer:
    • Turn off (O) the printer, and disconnect all cables.
    • Remove any media, ribbon, or loose objects from the printer interior.
    • Close the printhead.
    • Carefully pack the printer into the original container or a suitable alternate container to
    avoid damage during transit. A shipping container can be purchased from Zebra if the
    original packaging has been lost or destroyed.

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  • Page 27

    Printer Setup and Operation
    Select a Location for the Printer

    Select a Location for the Printer
    Select a location for the printer that meets these conditions:
    • Surface: The surface where the printer will be located must be solid, level, and of
    sufficient size and strength to hold the printer.
    • Space: The area where the printer will be located must include enough space for
    ventilation and for accessing the printer components and connectors. To allow for proper
    ventilation and cooling, leave open space on all sides of the printer.
    Caution • Do not place any padding or cushioning material behind or under the printer
    because this restricts air flow and could cause the printer to overheat.

    • Power: The printer should be within a short distance of an appropriate power outlet that is
    easily accessible.
    • Data communication interfaces: The printer must be within range of your WLAN radio
    (if applicable) or within an acceptable range for other connectors to reach your data source
    (usually a computer). For more information on maximum cable lengths and configuration,
    see Table on page 176.
    • Operating conditions: Your printer is designed to function in a wide range of
    environmental and electrical conditions, including a warehouse or factory floor. Table 3
    shows the temperature and relative humidity requirements for the printer when it is
    operating.
    Table 3 • Operating Temperature and Humidity

    11/5/15

    Mode

    Temperature

    Relative Humidity

    Thermal Transfer

    41° to 104°F (5° to 40°C)

    20 to 85% non-condensing

    Direct Thermal

    32° to 104°F (0° to 40°C)

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  • Page 28

    28

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer

    Install the Printer Driver and Connect the Printer to the
    Computer
    In this section, you are shown how to use the Zebra Setup Utilities program to prepare a
    computer running Microsoft Windows® for the printer driver before connecting the printer to
    any of the computer’s data communication interfaces. Use this section for directions to install
    this program if you have not already done so. You may connect your printer to your computer
    using any of the connections that you have available.
    Important • You must install the Zebra Setup Utilities program before connecting the printer

    to your computer. Your computer will not install the correct printer drivers if you connect the
    printer to it without the Zebra Setup Utilities program.

    Install Zebra Setup Utilities
    Follow the directions in this section if you do not have Zebra Setup Utilities installed on your
    computer or if you want to update an existing version of the program. You do not need to
    uninstall any older versions or any Zebra printer drivers to do so.

    To install the Zebra Setup Utilities program, complete these steps:
    Download the Zebra Setup Utilities Installer
    1. Go to http://www.zebra.com/setup.

    The Zebra Setup Utilities page appears.

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  • Page 29

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer

    2. On the DOWNLOADS tab, click Download under the ZEBRA SETUP UTILITIES

    option.

    You are prompted to read and accept the End User License Agreement (EULA).

    3. If you agree with the terms of the EULA, click

    ACCEPT AND BEGIN DOWNLOAD NOW
    Depending on your browser, you are given options to run or save the executable file.

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  • Page 30

    30

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer

    Run the Zebra Setup Utilities Installer
    4. Save the program to your computer. (Optional if your browser gave you the option to run

    the program instead of saving it.)
    5. Run the executable file. If your computer prompts you for permission to run the file, click

    the appropriate button to allow it to run.
    What the computer displays next depends on whether Zebra Setup Utilities was already
    installed. Follow the instructions based on what your computer prompts you to do.
    If your computer...

    Then...

    Did not previously
    have the Zebra Setup
    Utilities installed

    a.

    The Zebra Setup Utilities - InstallAware Wizard displays the following.

    b.

    Continue with New Installations of Zebra Setup Utilities on page 31.

    a.

    The Zebra Setup Utilities - InstallAware Wizard displays the following.

    b.

    Continue with Updating Existing Installations of Zebra Setup Utilities
    on page 33.

    Did previously have
    the Zebra Setup
    Utilities installed

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  • Page 31

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer

    New Installations of Zebra Setup Utilities
    6. Click Next.

    You are prompted again to read and accept the End User License Agreement (EULA).

    7. If you agree with the terms of the EULA, check the box that says

    I accept the terms of the license agreement
    8. Click Next.

    You are prompted to select where the files will be installed.

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  • Page 32

    32

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer

    9. Change the destination folder, if necessary, and then click Next.

    You are prompted to select a location for program shortcuts.

    10. Change the location, if desired, and then click Next.

    You are prompted to complete the InstallAware wizard.

    11. Skip to Continuing with New or Updated Installations on page 34.

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  • Page 33

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer

    Updating Existing Installations of Zebra Setup Utilities
    12. Click Next.

    You are prompted to choose the features that you would like to install.

    13. Click Next.

    You are prompted to complete the InstallAware wizard.

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  • Page 34

    34

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer

    Continuing with New or Updated Installations
    14. Click Next.

    Installation begins.

    During installation, you are presented with information about drivers.

    15. Read the information, and then check the box that says

    I have read the information above

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  • Page 35

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer

    16. Click Next.

    You are shown options that can take place when the wizard exits the installation.

    17. Check the box that says “Run Zebra Setup Utilities now.”
    18. Click Finish.

    What the computer displays next depends on whether any Zebra printer drivers are already
    installed on your computer. Follow the instructions based on what your computer displays.
    If your computer...

    Then...

    Did not previously
    have any Zebra
    printer drivers
    installed

    The System Prepare Wizard displays.

    11/5/15

    To connect by...

    Then...

    USB port

    Continue with Connect a Computer to the Printer’s USB
    Port on page 37.

    Serial or optional
    parallel port

    Continue with Connect a Computer to the Printer’s Serial or
    Parallel Port on page 41.

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  • Page 36

    36

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer

    If your computer...

    Then...

    Did previously have
    any Zebra printer
    drivers installed

    The Zebra Setup Utilities screen displays.

    To connect by
    the...

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    Then...

    USB port

    Continue with Connecting the printer to a USB port on your
    computer on page 38.

    Serial or optional
    parallel port

    Continue with Adding a Printer from the Zebra Setup
    Utilities Screen on page 44.

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  • Page 37

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—USB

    Connect a Computer to the Printer’s USB Port
    Complete the steps in this section only after you have installed the Zebra Setup Utilities
    program. If necessary, complete the steps in Install Zebra Setup Utilities on page 28 before
    continuing.
    Important • You must install the Zebra Setup Utilities program before connecting the printer

    to your computer. Your computer will not install the correct printer drivers if you connect the
    printer to it without the Zebra Setup Utilities program.
    Caution • Ensure that the printer power is off (O) before connecting data communications
    cables. Connecting a data communications cable while the power is on (I) may damage the
    printer.

    To connect the printer to your computer by USB, complete these steps:
    Running the System Prepare Wizard

    If you are at the Zebra Setup Utilities screen, you do not need to complete this section.
    Continue with Connecting the printer to a USB port on your computer on page 38.
    The first time that you install the Zebra Setup Utilities program and printer drivers, you are
    prompted to follow the System Prepare Wizard.
    Figure 9 • System Prepare Wizard

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  • Page 38

    38

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—USB

    1. Click Next.

    The System Prepare Wizard prompts you to connect the printer to the USB port on your
    computer.

    2. Click Finish.

    The Zebra Setup Utilities screen displays.

    Connecting the printer to a USB port on your computer

    Complete the steps in this section only after the System Prepare Wizard prompts you to do so
    or after you have opened the Zebra Setup Utilities program. If necessary, complete the steps in
    Install Zebra Setup Utilities on page 28 before continuing.
    Figure 10 • Zebra Setup Utilities Screen

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  • Page 39

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—USB

    3. Connect the USB cord to the USB port on your printer.

    4. Connect the other end of the USB cord to your computer.
    5. Plug the female end of the A/C power cord into the A/C power connector on the back of

    the printer.

    6. Plug the male end of the A/C power cord into an appropriate power outlet.

    115 VAC

    230 VAC

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  • Page 40

    40

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—USB

    7. Turn on (I) the printer.

    As the printer boots up, your computer completes the driver installation and recognizes
    your printer.
    The installation for the USB connection is complete.

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  • Page 41

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—Serial or Parallel

    Connect a Computer to the Printer’s Serial or Parallel Port
    Complete the steps in this section only after you have installed the Zebra Setup Utilities
    program. If necessary, complete the steps in Install Zebra Setup Utilities on page 28 before
    continuing.
    Important • You must install the Zebra Setup Utilities program before connecting the printer

    to your computer. Your computer will not install the correct printer drivers if you connect the
    printer to it without the Zebra Setup Utilities program.
    Caution • Ensure that the printer power is off (O) before connecting data communications
    cables. Connecting a data communications cable while the power is on (I) may damage the
    printer.

    To connect the printer to your computer by USB, complete these steps:
    If you are at the Zebra Setup Utilities screen, you do not need to complete this section.
    Continue with Adding a Printer from the Zebra Setup Utilities Screen on page 44.
    Running the System Prepare Wizard

    The first time that you install the Zebra Setup Utilities program and printer drivers, you are
    prompted to follow the System Prepare Wizard.
    Figure 11 • System Prepare Wizard

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  • Page 42

    42

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—Serial or Parallel

    1. Select “Other computer ports (Parallel Port, Serial Port, TCP-IP Port, ...), and then click

    Next.
    The new printer wizard prompts you to begin the installation procedure.

    2. Click Finish.

    The printer driver wizard displays.

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  • Page 43

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—Serial or Parallel

    3. Click Next.

    You are prompted to select an installation option.

    4. Continue with step 6 on page 45.

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  • Page 44

    44

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—Serial or Parallel

    Adding a Printer from the Zebra Setup Utilities Screen

    Figure 12 • Zebra Setup Utilities Screen

    5. On the Zebra Setup Utilities screen, click Install New Printer.

    You are prompted to select an installation option.

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  • Page 45

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—Serial or Parallel

    6. Click Install Printer.

    You are prompted to select a printer type.

    7. Select your printer model and resolution.

    The model and resolution are on a part number sticker on the printer, usually located
    below the media hanger. The information will be in the following format:
    Part Number: XXXXXxY – xxxxxxxx

    where
    XXXXX = the printer model
    Y = the printer resolution (2 = 203 dpi, 3 = 300 dpi, 6 = 600 dpi)
    For example, in the part number ZT420x3 – xxxxxxxx
    ZT420 indicates that the printer is a ZT420 model
    3 indicates that the printhead resolution is 300 dpi
    8. Click Next.

    You are prompted for a printer name, the port to which the printer will be connected, and
    the language for the program.

    9. Change the printer name (if desired), and select the appropriate port and language.

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  • Page 46

    46

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—Serial or Parallel

    10. Click Next.

    You are prompted to launch other setup wizards.

    11. Check the desired options, and then click Finish.

    The printer driver is installed. If you are prompted that other programs might be affected,
    click Next.

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  • Page 47

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—Serial or Parallel

    Connecting the printer to a serial or parallel port on your computer
    12. Connect the desired cord to the appropriate port on your printer.

    13. Connect the other end of the cord to the appropriate port on your computer.
    14. Plug the female end of the A/C power cord into the A/C power connector on the back of

    the printer.

    15. Plug the male end of the A/C power cord into an appropriate power outlet.

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    230 VAC

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    48

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—Serial or Parallel

    16. Turn on (I) the printer.

    The printer boots up.
    Configuring the printer (if necessary)
    17. If necessary, adjust the printer’s port settings to match those of your computer. For more

    information, see Port Settings on page 120.
    The installation for serial or parallel connections is complete.

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  • Page 49

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—Ethernet

    Connect to Your Network through the Printer’s Ethernet Port
    If you wish to use a wired print server (Ethernet) connection, you may need to connect the
    printer to your computer using one of the other available connections. While the printer is
    connected via one of those connections, you would configure the printer to communicate with
    your Local Area Network (LAN) through the printer’s wired print server.
    For additional information about Zebra print servers, refer to the ZebraNet
    Wired and Wireless Print Server User Guide. To download the latest version
    of this guide, go to http://www.zebra.com/zt200-info.

    To connect the printer to your computer by a wired print server, complete these
    steps:
    1. Install Zebra Setup Utilities as instructed in Install Zebra Setup Utilities on page 28.
    2. Connect the printer to an Ethernet cable that is connected to your network.

    The printer attempts to communicate with your network. If it is successful, it fills in your
    LAN’s gateway and subnet values and gets an IP address. The printer display will
    alternate between the printer’s firmware version and its IP address.
    3. Check the display to see if an IP address was assigned to the printer. See IP Address

    on page 109 for additional ways to view the IP address.

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    If the printer’s IP address is...

    Then...

    0.0.0.0
    or
    000.000.000.000

    Continue with Configuring the printer
    with your LAN information (if necessary)
    on page 50.

    any other value

    Continue with Adding a Printer from the
    Zebra Setup Utilities Screen on page 51.

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  • Page 50

    50

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—Ethernet

    Configuring the printer with your LAN information (if necessary)

    If your printer connected to your network automatically, you do not need to complete this
    section. Continue with Adding a Printer from the Zebra Setup Utilities Screen on page 51.
    4. Connect the printer to your computer using a USB, serial, or optional parallel port as

    instructed in Connect a Computer to the Printer’s USB Port on page 37 or Connect a
    Computer to the Printer’s Serial or Parallel Port on page 41.
    5. Configure the following printer settings. You can change the values through the Zebra

    Setup Utilities (click Configure Printer Connectivity on the Zebra Setup Utilities screen)
    or by the ways listed at the following links. Contact your network administrator for the
    proper values for your network.

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    IP Protocol on page 111 (change the value from ALL to PERMANENT)



    Gateway on page 110 (match the gateway value of your LAN)



    Subnet Mask on page 109 (match the subnet value of your LAN)



    IP Address on page 109 (assign a unique IP address to the printer)

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  • Page 51

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—Ethernet

    Adding a Printer from the Zebra Setup Utilities Screen
    6. If necessary, open the Zebra Setup Utilities program.

    The Zebra Setup Utilities screen displays.
    Figure 13 • Zebra Setup Utilities Screen

    7. Click Install New Printer.

    The printer driver wizard displays.

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  • Page 52

    52

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—Ethernet

    8. Click Next.

    You are prompted to select an installation option.

    9. Click Install Printer.

    You are prompted to select a printer type.

    10. Select your printer model and resolution.

    The model and resolution are on a part number sticker on the printer, usually located
    below the media hanger. The information will be in the following format:
    Part Number: XXXXXxY – xxxxxxxx

    where
    XXXXX = the printer model
    Y = the printer resolution (2 = 203 dpi, 3 = 300 dpi, 6 = 600 dpi)
    For example, in the part number ZT230x3 – xxxxxxxx
    ZT230 indicates that the printer is a ZT230 model
    3 indicates that the printhead resolution is 300 dpi

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  • Page 53

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—Ethernet

    11. Click Next.

    You are notified that the printer is already installed.

    12. Click Add new printer.

    You are prompted for a printer name, the port to which the printer will be connected, and
    the language for the printer display.

    13. Click Add Port.

    The wizard prompts you for a name for the port and the IP address of your printer.

    n

    Note • If you have other applications open, you may be prompted that the driver is

    locked by another process. You may click Next to continue or Exit to allow you to save
    your work before continuing with this installation.

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  • Page 54

    54

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—Ethernet

    14. Give the port a name that you can recognize when it appears in the list of available ports.

    15. Enter the printer’s IP address. This could be one that was assigned automatically or one

    that you specified manually in the previous section.
    16. Click OK.

    A printer driver is created with the port name that you assigned. The new printer port
    appears in the list of available ports.

    17. Click Next.

    You are prompted to launch other setup wizards.

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  • Page 55

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—Ethernet

    18. Check the desired options, and then click Finish.

    The printer driver is installed. If you are prompted that other programs might be affected,
    click the appropriate option to continue.

    The installation for wired (Ethernet) connections is complete.

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  • Page 56

    56

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—Wireless

    Connect the Printer to Your Wireless Network
    If you wish to use the printer’s optional wireless print server, you must first connect the printer
    to your computer using one of the other available connections. While the printer is connected
    via one of those connections, you configure the printer to communicate with your Wireless
    Local Area Network (WLAN) through the wireless print server.
    For additional information about Zebra print servers, refer to the ZebraNet
    Wired and Wireless Print Server User Guide. To download the latest version
    of this guide, go to http://www.zebra.com/zt400-info.

    To connect the printer to your computer by an optional wireless print server,
    complete these steps:
    1. Install Zebra Setup Utilities as instructed in Install Zebra Setup Utilities on page 28.
    2. Connect the printer to your computer using a USB, serial, or optional parallel port as

    instructed in Connect a Computer to the Printer’s USB Port on page 37 or Connect a
    Computer to the Printer’s Serial or Parallel Port on page 41.
    3. Configure the following printer settings. You can change the values through the Zebra

    Setup Utilities (click Configure Printer Connectivity on the Zebra Setup Utilities screen)
    or by the ways listed at the following links. Contact your network administrator for the
    proper values for your network.

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    IP Protocol on page 111 (change the value from ALL to PERMANENT)



    Gateway on page 110 (match the gateway value of your WLAN)



    Subnet Mask on page 109 (match the subnet value of your WLAN)



    IP Address on page 109 (assign a unique IP address to the printer)

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  • Page 57

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—Wireless

    Adding a Printer from the Zebra Setup Utilities Screen
    4. If necessary, open the Zebra Setup Utilities program.

    The Zebra Setup Utilities screen displays.
    Figure 14 • Zebra Setup Utilities Screen

    5. Click Install New Printer.

    The printer driver wizard displays.

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  • Page 58

    58

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—Wireless

    6. Click Next.

    You are prompted to select an installation option.

    7. Click Install Printer.

    You are prompted to select a printer type.

    8. Select your printer model and resolution.

    The model and resolution are on a part number sticker on the printer, usually located
    below the media hanger. The information will be in the following format:
    Part Number: XXXXXxY – xxxxxxxx

    where
    XXXXX = the printer model
    Y = the printer resolution (2 = 203 dpi, 3 = 300 dpi, 6 = 600 dpi)
    For example, in the part number ZT230x3 – xxxxxxxx
    ZT230 indicates that the printer is a ZT230 model
    3 indicates that the printhead resolution is 300 dpi

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  • Page 59

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—Wireless

    9. Click Next.

    You are notified that the printer is already installed.

    10. Click Add new printer.

    You are prompted for a printer name, the port to which the printer will be connected, and
    the language for the printer display.

    11. Click Add Port.

    The wizard prompts you for a name for the port and the IP address of your printer.

    n

    Note • If you have other applications open, you may be prompted that the driver is

    locked by another process. You may click Next to continue or Exit to allow you to save
    your work before continuing with this installation.

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  • Page 60

    60

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—Wireless

    12. Give the port a name that you can recognize when it appears in the list of available ports.

    13. Enter the printer’s IP address. This could be one that was assigned automatically or one

    that you specified manually in the previous section.
    14. Click OK.

    A printer driver is created with the port name that you assigned. The new printer port
    appears in the list of available ports.

    15. Click Next.

    You are prompted to launch other setup wizards.

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  • Page 61

    Printer Setup and Operation
    Install the Printer Driver and Connect the Printer to the Computer—Wireless

    16. Check the desired options, and then click Finish.

    The printer driver is installed. If you are prompted that other programs might be affected,
    click the appropriate option to continue.

    The installation for wireless communication is complete.

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  • Page 62

    62

    Printer Setup and Operation
    Select a Print Mode

    Select a Print Mode
    Use a print mode that matches the media being used and the printer options available
    (Table 4).
    Table 4 • Print Modes and Printer Options
    Print Mode

    When to Use/Printer Options Required

    Printer Actions

    Tear-Off
    (default setting)

    Use for most applications. This mode can
    be used with any printer options and most
    media types.

    The printer prints label formats as it
    receives them. The printer operator can tear
    off the printed labels any time after they
    print.

    Roll media in Tear-Off mode
    (shown using thermal transfer media with ribbon loaded)

    Fanfold media in Tear-Off mode
    (shown using direct thermal media and no ribbon)

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  • Page 63

    Printer Setup and Operation
    Select a Print Mode

    Table 4 • Print Modes and Printer Options
    Print Mode

    When to Use/Printer Options Required

    Printer Actions

    Peel-Off

    Use if the printer has the Peel-Off option or
    the Liner Take-Up option.*

    The printer peels the label from the liner
    during printing and then pauses until the
    label is removed. The liner exits the front of
    the printer.
    • In Peel-Off mode, the liner exits the
    front of the printer.
    • In Peel-Off mode with Liner Take-Up,
    the liner winds onto the liner take-up
    spindle or the rewind spindle.

    * The Liner Take-Up option is available only on
    the ZT230 printer.

    Peel-Off mode
    (shown without a ribbon system)

    Peel-Off mode with Liner Take-Up*
    (shown using direct thermal media and no ribbon)

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  • Page 64

    64

    Printer Setup and Operation
    Select a Print Mode

    Table 4 • Print Modes and Printer Options
    Print Mode

    When to Use/Printer Options Required

    Printer Actions

    Cutter

    Use if the printer has a cutter option when
    you want the labels to be cut apart.

    The printer prints a label and then cuts it
    free.

    Cutter mode
    (shown using direct thermal media and no ribbon)

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  • Page 65

    Printer Setup
    Load the Ribbon

    Load the Ribbon
    Note • This section applies only to printers that have the Thermal Transfer option installed.

    Ribbon is used only with thermal transfer labels. For direct thermal labels, do not load ribbon
    in the printer. To determine if ribbon must be used with a particular media, see When to Use
    Ribbon on page 21.
    Caution • While performing any tasks near an open printhead, remove all rings, watches,
    hanging necklaces, identification badges, or other metallic objects that could touch the
    printhead. You are not required to turn off the printer power when working near an open
    printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
    all temporary settings, such as label formats, and you must reload them before you resume
    printing.

    Important • Use ribbon that is wider than the media to protect the printhead from wear.
    Ribbon must be coated on the outside.

    To load ribbon, complete these steps:
    1. Raise the media door.

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  • Page 66

    66

    Printer Setup
    Load the Ribbon

    2.

    Caution • The printhead may be hot and could cause severe burns. Allow the
    printhead to cool.

    Open the printhead assembly by rotating the printhead-open lever.

    3. Place the roll of ribbon on the ribbon supply spindle with the loose end of the ribbon

    unrolling as shown. Push the roll back as far as it will go.

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    Printer Setup
    Load the Ribbon

    4. Your printer shipped with an empty ribbon core on the ribbon take-up spindle. If this core

    is no longer there, place an empty ribbon core on the ribbon take-up spindle. Push the core
    back as far as it will go.

    5. Bring the ribbon under the printhead assembly as shown.

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  • Page 68

    68

    Printer Setup
    Load the Ribbon

    6. With the ribbon tracking as far back as it can under the printhead assembly, wrap the

    ribbon around the core on the ribbon take-up spindle. Rotate the spindle several turns in
    the direction shown to tighten and align the ribbon.

    7. If media is already loaded, rotate the printhead-open lever downward until it locks the

    printhead in place. Otherwise, continue with Load the Media on page 70.

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  • Page 69

    Printer Setup
    Load the Ribbon

    8. Close the media door.

    9. If necessary, press PAUSE to enable printing.

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  • Page 70

    70

    Printer Setup
    Load the Media

    Load the Media
    Use the instructions in this section for loading roll or fanfold media in any print mode.
    Caution • While performing any tasks near an open printhead, remove all rings, watches,
    hanging necklaces, identification badges, or other metallic objects that could touch the
    printhead. You are not required to turn off the printer power when working near an open
    printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
    all temporary settings, such as label formats, and you must reload them before you resume
    printing.

    To load media, complete these steps:
    1. Raise the media door.

    2.

    Caution • The printhead may be hot and could cause severe burns. Allow the
    printhead to cool.

    Open the printhead assembly by rotating the printhead-open lever.

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  • Page 71

    Printer Setup
    Load the Media

    3. Insert media into the printer. Follow the instructions for roll or fanfold media, as

    appropriate.
    Roll Media

    a. Remove and discard any tags or

    labels that are dirty or that are held by
    adhesives or tape.

    b. Slide out and flip down the media

    supply guide.

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    Fanfold Media

    a. Slide out and flip down the media

    supply guide.

    b. Insert the fanfold media through the

    rear of the printer.

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  • Page 72

    72

    Printer Setup
    Load the Media

    Roll Media (Continued)

    c. Place the roll of media on the media

    supply hanger. Push the roll back as
    far as it will go.

    Fanfold Media (Continued)

    c. Drape the media over the media

    supply hanger.

    d. Flip up the media supply guide.

    d. Flip up the media supply guide.

    e. Slide in the media supply guide until

    e. Slide in the media supply guide until

    it touches the edge of the roll.

    it touches the edge of the media.

    f. Continue with the remaining steps as

    shown for roll media.

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  • Page 73

    Printer Setup
    Load the Media

    4. Slide the outer media guide all the way out.

    5. Slide the media under the media dancer assembly and the printhead assembly. Allow the

    end of the media to extend out of the front of the printer.

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  • Page 74

    74

    Printer Setup
    Load the Media

    6. Make sure that the media passes through the slot in the transmissive media sensor (1) and

    under the inner media guide (2). The media should just touch the back of the transmissive
    media sensor slot.

    2

    1

    7. In which print mode will your printer be operating? (For more information on print

    modes, see Select a Print Mode on page 62.)

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    If using…

    Then…

    Tear-Off mode

    Continue with Final Steps for
    Tear-Off Mode on page 76.

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  • Page 75

    Printer Setup
    Load the Media

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    If using…

    Then…

    Peel-Off mode (with or without Liner Take-Up)

    Continue with Final Steps for
    Peel-Off Mode (with or without
    Liner Take-Up) on page 78.

    Cutter mode

    Continue with Final Steps for Cutter
    Mode on page 84.

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  • Page 76

    76

    Printer Setup
    Load the Media

    Final Steps for Tear-Off Mode

    1. Slide in the outer media guide until it just touches the edge of the media.

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  • Page 77

    Printer Setup
    Load the Media

    2. Rotate the printhead-open lever downward until it locks the printhead in place.

    3. Set the printer to Tear-Off mode (for more information, see Print Mode on page 97).
    4. Close the media door.

    5. Press PAUSE to exit pause mode and enable printing.

    The printer may perform a label calibration or feed a label, depending on your settings.
    6. For best results, calibrate the printer. See Calibrate the Ribbon and Media Sensors

    on page 122.
    7. If desired, perform the CANCEL Self Test on page 165 to verify that your printer is able to

    print.
    Media loading in Tear-Off mode is complete.

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  • Page 78

    78

    Printer Setup
    Load the Media

    Final Steps for Peel-Off Mode (with or without Liner Take-Up)

    1. Push down the peel-off mechanism release lever to open the peel assembly.

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  • Page 79

    Printer Setup
    Load the Media

    2. Extend the media approximately 18 in. (500 mm) out of the printer.

    3. Remove the exposed labels so that only the liner remains.

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  • Page 80

    80

    Printer Setup
    Load the Media

    4. Feed the liner behind the peel assembly. Make sure that the end of the liner falls outside of

    the printer.

    5. Complete this step only if you want to use Peel-Off mode with Liner Take-Up. Your

    printer must have the Liner Take-Up option installed.
    5-a.

    Slide the liner into the slot in the liner take-up spindle (1).

    1

    5-b.

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    Push the liner back until it touches the back plate of the liner take-up spindle
    assembly.

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  • Page 81

    Printer Setup
    Load the Media

    5-c.

    6.

    Wrap the liner around the liner take-up spindle and turn the spindle
    counterclockwise to tighten the liner.

    Caution • Use the peel release lever and your right hand to close the peel assembly.
    Do not use your left hand to assist in closing. The top edge of the peel roller/assembly
    could pinch your fingers.

    Close the peel assembly using the peel-off mechanism release lever.

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    Printer Setup
    Load the Media

    7. Slide in the outer media guide until it just touches the edge of the media.

    8. Rotate the printhead-open lever downward until it locks the printhead in place.

    9. Set the printer to Peel-Off mode (for more information, see Print Mode on page 97).

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    Printer Setup
    Load the Media

    10. Close the media door.

    11. Press PAUSE to exit pause mode and enable printing.

    The printer may perform a label calibration or feed a label, depending on your settings.
    12. For best results, calibrate the printer. See Calibrate the Ribbon and Media Sensors

    on page 122.
    13. If desired, perform the CANCEL Self Test on page 165 to verify that your printer is able to

    print.
    Media loading in Peel-Off mode is complete.

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  • Page 84

    84

    Printer Setup
    Load the Media

    Final Steps for Cutter Mode

    1.

    Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.

    Feed the media through the cutter.

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  • Page 85

    Printer Setup
    Load the Media

    2. Slide in the outer media guide until it just touches the edge of the media.

    3. Rotate the printhead-open lever downward until it locks the printhead in place.

    4. Set the printer to Cutter mode (for more information, see Print Mode on page 97).

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    86

    Printer Setup
    Load the Media

    5. Close the media door.

    6. Press PAUSE to exit pause mode and enable printing.

    The printer may perform a label calibration or feed a label, depending on your settings.
    7. For best results, calibrate the printer. See Calibrate the Ribbon and Media Sensors

    on page 122.
    8. If desired, perform the CANCEL Self Test on page 165 to verify that your printer is able to

    print.
    Media loading in Cutter mode is complete.

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  • Page 87

    Printer Setup and Operation
    Print a Test Label and Make Adjustments

    Print a Test Label and Make Adjustments
    After you have loaded media, loaded ribbon (if using Thermal Transfer mode), installed the
    printer driver, and connected your printer to your computer, use the directions in this section to
    print a test label. Printing this label allows you to see if your connection is working and if you
    need to adjust any of the printer settings.

    To print a test label and adjust the printer (if necessary), complete these steps:
    1. Open the Zebra Setup Utilities to return to the Zebra Setup Utilities screen.

    2. Click on one of the available print drivers for your printer.
    3. Click Open Printer Tools.

    The Tools window displays the available printer commands.

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    Printer Setup and Operation
    Print a Test Label and Make Adjustments

    4. Click Send to print a printer configuration label.

    If your connection is working correctly and your printer is correctly loaded with media
    and ribbon (if used), a printer configuration label prints.
    Figure 15 • Sample Printer Configuration Label

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  • Page 89

    Printer Setup and Operation
    Print a Test Label and Make Adjustments

    5. Did the printer configuration label print, and is the print quality acceptable?

    If...

    Then...

    The label printed and the
    print quality is acceptable

    Your printer is ready for printing. Continue with the
    label designer program of your choice. You may use
    ZebraDesigner™, which you can download from
    http://www.zebra.com.

    The label did not print

    a. Close the Tools window and make sure that you

    selected the correct printer driver before you click
    Open Printer Tools. Try printing the label again.
    b. If the label still did not print, check the connections
    between your printer and your computer or your
    printer and your network.
    c. If necessary, modify the printer’s settings to make
    them match your computer’s settings.
    The label prints, but with
    poor quality or other issues

    11/5/15

    See Printing Issues on page 152 for troubleshooting
    instructions.

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    90

    Printer Setup and Operation
    Print a Test Label and Make Adjustments

    Notes • ___________________________________________________________________

    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________

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  • Page 91

    3
    Printer Configuration
    and Adjustment

    This section assists you with configuration of and adjustments to the printer.

    Contents

    Contents
    Changing Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
    Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
    Calibration and Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
    Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
    Language Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
    Sensor Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
    Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
    Calibrate the Ribbon and Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
    Adjust the Printhead Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
    Adjust Ribbon Tension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
    Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

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    92

    Printer Configuration and Adjustment
    Changing Printer Settings

    Changing Printer Settings
    This section presents the printer settings that you can change and identifies the tools for
    changing them. These tools include the following:
    • ZPL and Set/Get/Do (SGD) commands (See the Zebra® Programming Guide for more
    information.)
    • For ZT230 printers only, the printer’s user menus (See Idle Display, Home Menu, and
    User Menus on page 17 for more information.)
    • The printer’s web pages when the printer has an active wired or wireless print server
    connection (See the ZebraNet Wired and Wireless Print Servers User Guide for more
    information.)
    Copies of the referenced manuals are available at http://www.zebra.com/manuals.
    This section contains the following subsections:
    • Print Settings on page 93
    • Calibration and Diagnostic Tools on page 100
    • Network Settings on page 109
    • Language Settings on page 114
    • Sensor Settings on page 118
    • Port Settings on page 120

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    Printer Configuration and Adjustment
    Changing Printer Settings

    Print Settings
    Table 5 • Print Settings
    DARKNESS

    Print Darkness

    PRINT SPEED

    Print Speed

    11/5/15

    Set the darkness to the lowest setting that provides good print quality. If you set the
    darkness too high, the label image may print unclearly, bar codes may not scan
    correctly, the ribbon may burn through, or the printhead may wear prematurely.
    If desired, use the FEED Self Test on page 167 to determine the best darkness setting.
    User menu item:

    Main Menu >

    Accepted values:

    0.0 – 30.0

    Related ZPL command(s):

    ^MD, ~SD

    SGD command used:

    print.tone

    Printer web page:

    View and Modify Printer Settings > General Setup >
    Darkness

    SETTINGS

    Select the speed for printing a label (given in inches per second). Slower print speeds
    typically yield better print quality.
    User menu item:

    Main Menu >

    Accepted values:

    2, 3, 4, 5, 6

    Related ZPL command(s):

    ^PR

    SGD command used:

    media.speed

    SETTINGS

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    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 5 • Print Settings (Continued)
    MEDIA TYPE

    Media Type

    PRINT METHOD

    Print Method

    P1048261-005

    Select the type of media that you are using.
    • If you select CONTINUOUS, you must include a label length in your label format
    (^LL if you are using ZPL).
    • If you select GAP/NOTCH or MARK for various non-continuous media, the printer
    feeds media to calculate the label length.
    See Types of Media on page 19 for more information.
    User menu item:

    Main Menu >

    Accepted values:





    Related ZPL command(s):

    ^MN

    SGD command used:

    ezpl.media_type

    Printer web page:

    View and Modify Printer Settings > Media Setup >
    Media Type

    SETTINGS

    CONTINUOUS
    GAP/NOTCH
    MARK

    Specify if the printer is to use Direct Thermal mode (no ribbon) or Thermal Transfer
    mode (using thermal transfer media and ribbon).
    User menu item:

    Main Menu >

    Accepted values:




    Related ZPL command(s):

    ^MT

    SGD command used:

    ezpl.print_method

    Printer web page:

    View and Modify Printer Settings > Media Setup > Print
    Method

    SETTINGS

    THERMAL TRANS
    DIRECT THERMAL

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    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 5 • Print Settings (Continued)
    TEAR OFF

    Tear-Off Position

    If necessary, adjust the position of the media over the tear-off bar after printing.
    User menu item:

    Main Menu >

    Accepted values:

    –120 to 120
    • Higher numbers move the media out (the tear line
    moves closer to the leading edge of the next label).
    • Lower numbers move the media in (the tear line
    moves closer to the edge of the label just printed).

    SETTINGS

    1

    11/5/15

    2

    1

    Media direction

    2

    Factory-set tear line location at
    position 000

    Related ZPL command(s):

    ~TA

    SGD command used:

    ezpl.tear_off

    Printer web page:

    View and Modify Printer Settings > General Setup >
    Tear Off

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    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 5 • Print Settings (Continued)
    PRINT WIDTH

    Print Width

    Specify the width of the labels being used, in dots. The default value is the maximum
    width for the printer, based on the printhead’s DPI value.
    User menu item:

    Main Menu >

    Accepted values:

    SETTINGS

    Note • Setting the width too narrow can result in
    portions of a label format not being printed on
    the media. Setting the width too wide wastes
    formatting memory and can cause the printer to
    print off of the label and onto the platen roller.
    This setting can affect the horizontal position of
    the label format if the image was inverted using
    the ^POI ZPL II command.

    0000 to 1248 dots

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    Related ZPL command(s):

    ^PW

    SGD command used:

    ezpl.print_width

    Printer web page:

    View and Modify Printer Settings > Media Setup >
    Print Width

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    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 5 • Print Settings (Continued)
    PRINT MODE

    Print Mode

    LEFT POSITION

    Label Left
    Position

    11/5/15

    Select a print mode that is compatible with your printer options.
    For information about how the print mode selections work with different printer
    options, see Select a Print Mode on page 62.
    User menu item:

    Main Menu >

    Accepted values:





    Related ZPL command(s):

    ^MM

    SGD command used:

    media.printmode

    Printer web page:

    View and Modify Printer Settings > General Setup >
    Print Mode

    SETTINGS

    TEAR OFF
    CUTTER
    PEEL (use this value for peel-off or liner take-up
    printing)

    If necessary, shift the print position horizontally on the label. Positive numbers move
    the left edge of the image toward the center of the label by the number of dots selected,
    while negative numbers move the left edge of the image toward the left edge of the
    label.
    User menu item:

    Main Menu >

    Accepted values:

    –9999 to 9999

    Related ZPL command(s):

    ^LS

    SGD command used:

    zpl.left_position

    Printer web page:

    View and Modify Printer Settings > Advanced Setup >
    Left Position

    SETTINGS

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    Changing Printer Settings

    Table 5 • Print Settings (Continued)
    REPRINT MODE

    Reprint Mode

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    When reprint mode is enabled, you can reprint the last label printed by pressing the
    DOWN ARROW on the printer’s control panel.
    User menu item:

    Main Menu >

    Accepted values:




    Related ZPL command(s):

    ^JZ

    SGD command used:

    ezpl.reprint_mode

    SETTINGS

    ON
    OFF

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    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 5 • Print Settings (Continued)
    LABEL LENGTH MAX

    Maximum Label
    Length

    Set the maximum label length.
    User menu item:

    Main Menu >

    Accepted values:

    0 to the maximum label length supported by the printer
    Important • Specify a value that is at least 1.0 in.
    (25.4 mm) greater than the actual label length
    plus the interlabel gap. If you set the value to one
    that is smaller than the label length, the printer
    assumes that continuous media is loaded, and the
    printer cannot calibrate.
    For example, if the label length is 6.0 inches
    (152 mm) including the interlabel gap, set the
    parameter for at least 7.0 inches (178 mm).

    SETTINGS

    1

    3

    2

    11/5/15

    1

    Label length (including interlabel gap)

    2

    Interlabel gap

    3

    Set the maximum label length to
    approximately this value

    Related ZPL command(s):

    ^ML

    SGD command used:

    ezpl.label_length_max

    Printer web page:

    View and Modify Printer Settings > Media Setup >
    Maximum Length
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    Printer Configuration and Adjustment
    Changing Printer Settings

    Calibration and Diagnostic Tools
    Table 6 • Calibration and Diagnostic Tools
    PRINT INFORMATION

    Print
    Information

    Print the specified information on one or more labels.
    User menu item:

    Main Menu >

    TOOLS

    Main Menu >

    NETWORK

    Main Menu >

    SENSORS

    (Continued on next page.)

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    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 6 • Calibration and Diagnostic Tools (Continued)
    Print
    Information
    (continued)

    Accepted values:














    LCD CONTRAST

    LCD Contrast

    11/5/15

    SETTINGS—prints the printer configuration label.
    NETWORK—prints the settings for any print server
    that is installed.
    FORMATS—prints the available formats stored in the
    printer’s RAM, Flash memory, or optional memory
    card.
    IMAGES—prints the available images stored in the
    printer’s RAM, Flash memory, or optional memory
    card.
    FONTS—prints the available fonts in the printer,
    including standard printer fonts plus any optional
    fonts. Fonts may be stored in RAM or Flash memory.
    BARCODES—prints the available bar codes in the
    printer. Bar codes may be stored in RAM or Flash
    memory.
    ALL—prints the previous six labels.
    SENSOR PROFILE—shows the sensor settings
    compared to actual sensor readings. To interpret the
    results, see Sensor Profile on page 172.

    Related ZPL command(s):

    SETTINGS: ~WC
    NETWORK: ~WL
    SENSOR PROFILE: ~JG
    Others: ^WD

    Control panel key(s):

    SETTINGS and NETWORK: Do one of the following:
    • Hold CANCEL during printer power-up.
    • Hold FEED + CANCEL for 2 seconds when the
    printer is in the Ready state.
    SENSOR PROFILE: Hold FEED + CANCEL during
    printer power-up.

    Printer web page:

    View and Modify Printer Settings >
    Print Listings on Label

    Change the contrast on the printer’s display. (ZT230 only)
    User menu item:

    Main Menu >

    Accepted values:

    3 to 15

    SGD command used:

    display.contrast

    TOOLS

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    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 6 • Calibration and Diagnostic Tools (Continued)
    IDLE DISPLAY

    Idle Display

    Select the information shown on the printer’s display when the printer is idle.
    (ZT230 only)
    User menu item:

    Main Menu >

    Accepted values:








    SGD command used:
    POWER UP ACTION

    Power-Up Action

    FW VERSION
    IP ADDRESS
    MM/DD/YY 24
    MM/DD/YY 12
    DD/MM/YY 24
    DD/MM/YY 12

    HR
    HR
    HR
    HR

    device.idle_display_format

    Set the action for the printer to take during the power-up sequence.
    User menu item:

    Main Menu >

    Accepted values:









    P1048261-005

    TOOLS

    TOOLS

    CALIBRATE—adjusts sensor levels and thresholds,
    determines the label length, and feeds the media to
    the next web.
    FEED—feeds the labels to the first registration point.
    LENGTH—determines the label length using current
    sensor values, and feeds the media to the next web.
    NO MOTION—tells the printer not to move the
    media. You must manually ensure that the web is
    positioned correctly, or press feed to position the next
    web.
    SHORT CAL—sets the media and web thresholds
    without adjusting sensor gain, determines the label
    length, and feeds the media to the next web.

    Related ZPL command(s):

    ^MF

    SGD command used:

    ezpl.power_up_action

    Printer web page:

    View and Modify Printer Settings > Calibration

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    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 6 • Calibration and Diagnostic Tools (Continued)
    HEAD CLOSE ACTION

    Head-Close
    Action

    Set the action for the printer to take when you close the printhead.
    User menu item:

    Main Menu >

    Accepted values:









    11/5/15

    TOOLS

    CALIBRATE—adjusts sensor levels and thresholds,
    determines the label length, and feeds the media to
    the next web.
    FEED—feeds the labels to the first registration point.
    LENGTH—determines the label length using current
    sensor values, and feeds the media to the next web.
    NO MOTION—tells the printer not to move the
    media. You must manually ensure that the web is
    positioned correctly, or press feed to position the next
    web.
    SHORT CAL—sets the media and web thresholds
    without adjusting sensor gain, determines the label
    length, and feeds the media to the next web.

    Related ZPL command(s):

    ^MF

    SGD command used:

    ezpl.head_close_action

    Printer web page:

    View and Modify Printer Settings > Calibration

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    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 6 • Calibration and Diagnostic Tools (Continued)
    LOAD DEFAULTS

    Load Defaults

    Restore specific printer, print server, and network settings back to the factory defaults.
    Use care when loading defaults because you will need to reload all settings that you
    changed manually.
    User menu item:

    Accepted values:

    Main Menu >

    TOOLS

    Main Menu >

    NETWORK







    P1048261-005

    FACTORY—Restores all printer settings other than
    the network settings back to the factory defaults. Use
    care when loading defaults because you will need to
    reload all settings that you changed manually.
    NETWORK—Reinitializes the printer’s wired or
    wireless print server. With a wireless print server, the
    printer also reassociates with your wireless network.
    LAST SAVED—Loads settings from the last
    permanent save.

    Related ZPL command(s):

    FACTORY: ^JUF
    NETWORK: ^JUN
    LAST SAVED: ^JUR

    Control panel key(s):

    FACTORY: Hold FEED + PAUSE during printer powerup to reset the printer parameters to factory values.
    NETWORK: Hold CANCEL + PAUSE during printer
    power-up to reset the network parameters to
    factory values.
    LAST SAVED: N/A

    Printer web page:

    FACTORY: View and Modify Printer Settings > Restore
    Default Configuration
    NETWORK: Print Server Settings > Reset Print Server
    LAST SAVED: View and Modify Printer Settings >
    Restore Saved Configuration

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    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 6 • Calibration and Diagnostic Tools (Continued)
    MEDIA/RIBBON CAL

    Media and
    Ribbon Sensor
    Calibration

    Calibrate the printer to adjust the sensitivity of the media and ribbon sensors.
    For complete instructions on how to perform a calibration procedure, see Calibrate the
    Ribbon and Media Sensors on page 122.
    User menu item:

    Main Menu >
    Main Menu >

    Related ZPL command(s):

    ~JC

    SGD command used:

    ezpl.manual_calibration

    Control panel key(s):

    Hold PAUSE + CANCEL for 2 seconds to initiate
    calibration.

    Printer web page:

    The calibration procedure cannot be initiated through the
    web pages. See the following web page for settings that
    are set during sensor calibration:
    View and Modify Printer Settings > Calibration

    TOOLS
    SENSORS

    Important • Do not change these settings unless
    you are told to do so by Zebra Technical Support
    or by an authorized service technician.

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    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 6 • Calibration and Diagnostic Tools (Continued)
    DIAGNOSTIC MODE

    Communication
    Use this diagnostics tool to cause the printer to output the hexadecimal values for all
    Diagnostics Mode data received by the printer.
    For more information, see Communication Diagnostics Test on page 171.

    P1048261-005

    User menu item:

    Main Menu >

    Accepted values:




    Related ZPL command(s):

    ~JD to enable, ~JE to disable

    SGD command used:

    device.diagnostic_print

    Control panel key(s):

    Hold PAUSE + FEED for 2 seconds when the printer is
    in the Ready state.

    TOOLS

    DISABLED
    ENABLED

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    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 6 • Calibration and Diagnostic Tools (Continued)
    ZBI ENABLED?

    Enable ZBI

    RUN ZBI PROGRAM

    Run a ZBI
    Program

    Zebra Basic Interpreter (ZBI 2.0™) is a programming option that may be purchased for
    your printer. If you would like to purchase this option, contact your Zebra reseller for
    more information.
    User menu item:

    Main Menu >

    SGD command used:

    zbi.key (identifies if the ZBI 2.0 option is enabled or
    disabled on the printer)

    TOOLS

    If you have ZBI installed, you may choose to run a ZBI program that you have
    downloaded to your printer.
    User menu item: *

    Main Menu >

    TOOLS

    * This menu item appears only
    if ZBI is enabled on your
    printer and no ZBI program is
    running.

    If ZBI programs exist on your printer, they are listed. If
    no program exists, NONE is listed.
    If you wish to run a ZBI program that you have
    downloaded to your printer:
    1. Use the UP ARROW or DOWN ARROW to select a
    file from this menu.
    2. Press RIGHT SELECT to select RUN. If no program
    exists, the RUN option does not perform an action.

    11/5/15

    Related ZPL command(s):

    ^JI, ~JI

    SGD command used:

    zbi.control.run

    Printer web page:

    Directory Listing

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    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 6 • Calibration and Diagnostic Tools (Continued)
    STOP ZBI PROGRAM

    Stop a ZBI
    Program

    If your printer is running a ZBI program, you may stop that program.
    User menu item:

    Main Menu >

    TOOLS

    * This menu item appears only
    if ZBI is enabled on your
    printer and no ZBI program is
    running.

    If ZBI programs are running, the printer lists them.
    If you wish to stop a program:
    1. Use the UP ARROW or DOWN ARROW to select
    the file from this menu.
    2. Press RIGHT SELECT to select STOP.

    P1048261-005

    Related ZPL command(s):

    ~JQ

    SGD command used:

    zbi.control.terminate

    Printer web page:

    Directory Listing

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    Printer Configuration and Adjustment
    Changing Printer Settings

    Network Settings
    Table 7 • Network Settings
    IP ADDRESS

    IP Address

    View and, if necessary, change the printer’s IP address.
    To save changes to this setting, set IP Protocol on page 111 to PERMANENT, and then
    reset the print server (see Reset Network on page 113).
    User menu item: *

    Main Menu >

    NETWORK

    * This menu item appears only if a
    wired or wireless print server is
    installed in your printer.

    SUBNET MASK

    Subnet Mask

    Accepted values:

    000 to 255 for each field

    Related ZPL command(s):

    ^ND

    SGD command used:

    Wired: internal_wired.ip.addr
    Wireless: ip.addr, wlan.ip.addr

    Printer web page:

    View and Modify Printer Settings >
    Network Communications Setup >
    TCP/IP Settings

    View and, if necessary, change the subnet mask.
    To save changes to this setting, set IP Protocol on page 111 to PERMANENT, and then
    reset the print server (see Reset Network on page 113).
    User menu item: *

    Main Menu >

    NETWORK

    * This menu item appears only if a
    wired or wireless print server is
    installed in your printer.

    11/5/15

    Accepted values:

    000 to 255 for each field

    Related ZPL command(s):

    ^ND

    SGD command used:

    Wired: internal_wired.ip.netmask
    Wireless: wlan.ip.netmask

    Printer web page:

    View and Modify Printer Settings >
    Network Communications Setup >
    TCP/IP Settings

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  • Page 110

    110

    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 7 • Network Settings (Continued)
    GATEWAY

    Gateway

    View or Set the Default Gateway
    View and, if necessary, change the default gateway.
    To save changes to this setting, set IP Protocol on page 111 to PERMANENT, and then
    reset the print server (see Reset Network on page 113).
    User menu item: *

    Main Menu >

    NETWORK

    * This menu item appears only if a
    wired or wireless print server is
    installed in your printer.

    P1048261-005

    Accepted values:

    000 to 255 for each field

    Related ZPL command(s):

    ^ND

    SGD command used:

    Wired: internal_wired.ip.gateway
    Wireless: wlan.ip.gateway

    Printer web page:

    View and Modify Printer Settings >
    Network Communications Setup >
    TCP/IP Settings

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  • Page 111

    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 7 • Network Settings (Continued)
    IP PROTOCOL

    IP Protocol

    This parameter tells if the user (permanent) or the server (dynamic) selects the
    IP address. When a dynamic option is chosen, this parameter tells the method(s) by
    which the wired or wireless print server receives the IP address from the server.
    User menu item: *

    Main Menu >

    NETWORK

    * This menu item appears only if a
    wired or wireless print server is
    installed in your printer.

    ACTIVE PRINT SERVER

    Active Print
    Server

    Accepted values:









    Related ZPL command(s):

    ^ND

    SGD command used:

    Wired: internal_wired.ip.protocol
    Wireless: wlan.ip.protocol

    Printer web page:

    View and Modify Printer Settings >
    Network Communications Setup >
    TCP/IP Settings

    ALL
    GLEANING ONLY
    RARP
    BOOTP
    DHCP
    DHCP & BOOTP
    PERMANENT

    Only one print server (wired or wireless) can be installed at a time. Therefore, the print
    server installed is the active print server.
    User menu item: *

    Main Menu >

    NETWORK

    * This menu item appears only if a
    wired or wireless print server is
    installed in your printer. It cannot
    be modified from the control
    panel.

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  • Page 112

    112

    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 7 • Network Settings (Continued)
    MAC ADDRESS

    MAC Address

    View the MAC Address
    View the Media Access Control (MAC) address of the print server that is installed in the
    printer (wired or wireless).
    User menu item: *

    Main Menu >

    NETWORK

    * This menu item appears only if a
    wired or wireless print server is
    installed in your printer. It cannot
    be modified from the control
    panel.

    ESSID

    ESSID

    SGD command used:

    Wired: internal_wired.mac_addr
    Wireless: wlan.mac_addr

    Printer web page:

    View and Modify Printer Settings >
    Network Communications Setup >
    Wireless Setup

    View the ESSID Value
    The Extended Service Set Identification (ESSID) is an identifier for your wireless
    network. This setting, which cannot be modified from the control panel, gives the
    ESSID for the current wireless configuration.
    User menu item: *

    Main Menu >

    NETWORK

    * This menu item appears only if a
    wired or wireless print server is
    installed in your printer. It cannot
    be modified from the control
    panel.

    P1048261-005

    Accepted values:

    32-character alphanumeric string (default 125)

    SGD command used:

    wlan.essid

    Printer web page:

    View and Modify Printer Settings >
    Network Communications Setup >
    Wireless Setup

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  • Page 113

    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 7 • Network Settings (Continued)
    RESET NETWORK

    Reset Network

    11/5/15

    This option resets the wired or wireless print server. You must reset the print server to
    allow any changes to the network settings to take effect.
    User menu item:

    Main Menu >

    Related ZPL command(s):

    ~WR

    SGD command used:

    device.reset

    Printer web page:

    Print Server Settings > Factory Print Server Settings

    NETWORK

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  • Page 114

    114

    Printer Configuration and Adjustment
    Changing Printer Settings

    Language Settings
    Table 8 • Language Settings
    LANGUAGE

    Language

    If necessary, change the language that the printer displays.
    This change affects the words shown on the following:
    • the Home menu
    • the user menus
    • error messages
    • the printer configuration label, the network configuration label, and other labels that
    you can select to print through the user menus
    User menu item:

    Main Menu >
    Main Menu >

    SETTINGS
    LANGUAGE

    Note • The selections for this parameter are

    displayed in the actual languages to make it
    easier for you to find one that you are able to
    read.

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    Accepted values:

    ENGLISH, SPANISH, FRENCH, GERMAN, ITALIAN,
    NORWEGIAN, PORTUGUESE, SWEDISH, DANISH,
    SPANISH 2, DUTCH, FINNISH, CZECH, JAPANESE,
    KOREAN, ROMANIAN, RUSSIAN, POLISH,
    SIMPLIFIED CHINESE, TRADITIONAL CHINESE

    Related ZPL command(s):

    ^KL

    SGD command used:

    display.language

    Printer web page:

    View and Modify Printer Settings > General Setup >
    Language

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  • Page 115

    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 8 • Language Settings (Continued)
    COMMAND LANGUAGE

    Command
    Language

    Enable this menu item to allow certain ZPL commands to override the printer’s current
    settings.
    User menu item:

    LANGUAGE

    Main Menu >

    COMMAND LANGUAGE



    ZPL OVERRIDE

    ZPL Override

    EPL_ZPL



    EPL_ZPL
    HYBRID_XML_ZPL
    EPL

    Accepted values:





    SGD command used:

    device.languages

    Enable ZPL Override
    Enable this menu item to prevent the following ZPL commands from changing the
    printer’s current settings:
    • ^MM (print mode)
    • ^MT (Direct Thermal or Thermal Transfer print method)
    • ^MN (media type non-continuous or continuous)
    When this menu item is disabled, these commands override the printer’s settings.

    11/5/15

    User menu item:

    Main Menu >

    Accepted values:




    SGD command used:

    zpl.zpl_override

    LANGUAGE

    DISABLED
    ENABLED

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  • Page 116

    116

    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 8 • Language Settings (Continued)
    COMMAND CHAR

    Command
    Character

    CONTROL CHAR

    Control
    Character

    P1048261-005

    Set the Format Command Prefix Value
    The format command prefix is a two-digit hex value used as a parameter place marker
    in ZPL/ZPL II format instructions. The printer looks for this hex character to indicate
    the start of a ZPL/ZPL II format instruction.
    Set the format command character to match what is used in your label formats.
    Important • You cannot use the same hex value for the format command prefix,
    control character, and delimiter characters. The printer must see different
    characters to work properly. If you are setting the value through the control
    panel, the printer will skip any value that is already in use.
    User menu item:

    Main Menu >

    Accepted values:

    00 to FF

    Related ZPL command(s):

    ^CC or ~CC

    SGD command used:

    zpl.caret

    Printer web page:

    View and Modify Printer Settings > ZPL Control

    LANGUAGE

    The printer looks for this two-digit hex character to indicate the start of a ZPL/ZPL II
    control instruction. Set the control prefix character to match what is used in your label
    formats.
    User menu item:

    Main Menu >

    Accepted values:

    00 to FF

    Related ZPL command(s):

    ^CT or ~CT

    SGD command used:

    zpl.control_character

    Printer web page:

    View and Modify Printer Settings > ZPL Control

    LANGUAGE

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    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 8 • Language Settings (Continued)
    DELIMITER CHAR

    Delimiter
    Character

    ZPL MODE

    ZPL Mode

    Set the Delimiter Character Value
    The delimiter character is a two-digit hex value used as a parameter place marker in
    ZPL/ZPL II format instructions.
    Set the delimiter character to match what is used in your label formats.
    User menu item:

    Main Menu >

    Accepted values:

    00 to FF

    Related ZPL command(s):

    ^CD or ~CD

    SGD command used:

    zpl.delimiter

    Printer web page:

    View and Modify Printer Settings > ZPL Control

    LANGUAGE

    Set the ZPL Mode
    Select the mode that matches what is used in your label formats.
    This printer accepts label formats written in either ZPL or ZPL II, eliminating the need
    to rewrite any ZPL formats that already exist. The printer remains in the selected mode
    until it is changed in one of the ways listed here.

    11/5/15

    User menu item:

    Main Menu >

    Accepted values:




    Related ZPL command(s):

    ^SZ

    SGD command used:

    zpl.zpl_mode

    Printer web page:

    View and Modify Printer Settings > ZPL Control

    LANGUAGE

    ZPL II
    ZPL

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  • Page 118

    118

    Printer Configuration and Adjustment
    Changing Printer Settings

    Sensor Settings
    Table 9 • Sensor Settings
    SENSOR TYPE

    Sensor Type

    LABEL SENSOR

    Label Sensor

    P1048261-005

    Select the media sensor that is appropriate for the media that you are using. The
    reflective sensor can be used with all media types. The transmissive sensor should be
    used only for simple gap media.
    User menu item:

    Main Menu >

    Accepted values:




    Related ZPL command(s):

    ^JS

    SGD command used:

    device.sensor_select

    Printer web page:

    View and Modify Printer Settings > Media Setup

    SENSORS

    TRANSMISSIVE
    REFLECTIVE

    Set the sensitivity of the label sensor.
    Important • This value is set during sensor calibration. Do not change this
    setting unless you are told to do so by Zebra Technical Support or by an
    authorized service technician.
    User menu item:

    Main Menu >

    Accepted values:

    0 – 255

    SGD command used:

    ezpl.label_sensor

    Printer web page:

    View and Modify Printer Settings > Calibration

    SENSORS

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    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 9 • Sensor Settings (Continued)
    TAKE LABEL

    Take Label

    11/5/15

    Set the intensity of the take label LED.
    Important • This value is set during sensor calibration. Do not change this
    setting unless you are told to do so by Zebra Technical Support or by an
    authorized service technician.
    User menu item:

    Main Menu >

    Accepted values:

    0 – 255

    SGD command used:

    ezpl.take_label

    Printer web page:

    View and Modify Printer Settings > Calibration

    SENSORS

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  • Page 120

    120

    Printer Configuration and Adjustment
    Changing Printer Settings

    Port Settings
    Table 10 • Port Settings
    BAUD RATE

    Baud Rate

    DATA BITS

    Data Bits

    P1048261-005

    Select the baud value that matches the one being used by the host computer.
    User menu item:

    Main Menu >

    Accepted values:










    Related ZPL command(s):

    ^SC

    SGD command used:

    comm.baud

    Printer web page:

    View and Modify Printer Settings >
    Serial Communications Setup

    PORTS

    115200
    57600
    38400
    28800
    19200
    14400
    9600
    4800

    Select the data bits value that matches the one being used by the host computer.
    User menu item:

    Main Menu >

    Accepted values:



    Related ZPL command(s):

    ^SC

    SGD command used:

    comm.data_bits

    Printer web page:

    View and Modify Printer Settings >
    Serial Communications Setup

    PORTS

    7 or 8

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  • Page 121

    Printer Configuration and Adjustment
    Changing Printer Settings

    Table 10 • Port Settings (Continued)
    PARITY

    Parity

    HOST HANDSHAKE

    Host Handshake

    11/5/15

    Select the parity value that matches the one being used by the host computer.
    User menu item:

    Main Menu >

    Accepted values:





    Related ZPL command(s):

    ^SC

    SGD command used:

    comm.parity

    Printer web page:

    View and Modify Printer Settings >
    Serial Communications Setup

    PORTS

    NONE
    EVEN
    ODD

    Select the handshake protocol that matches the one being used by the host computer.
    User menu item:

    Main Menu >

    Accepted values:





    Related ZPL command(s):

    ^SC

    SGD command used:

    comm.handshake

    Printer web page:

    View and Modify Printer Settings >
    Serial Communications Setup

    PORTS

    XON/XOFF
    RTS/CTS
    DSR/DTR

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  • Page 122

    122

    Printer Configuration and Adjustment
    Calibrate the Ribbon and Media Sensors

    Calibrate the Ribbon and Media Sensors
    Use the procedure in this section to calibrate the printer, which adjusts the sensitivity of the
    media and ribbon sensors.
    • For issues that may be resolved by sensor calibration, see Printing Issues on page 152.
    • For a summary of the options for initiating calibration, see Media and Ribbon Sensor
    Calibration on page 105.
    Important • Follow the calibration procedure exactly as presented. All of the steps must be

    performed even if only one of the sensors requires adjustment. You may press and hold
    CANCEL at any step in this procedure to cancel the process.

    To perform sensor calibration, complete these steps:
    1. With the printer in the Ready state, initiate media and ribbon calibration in one of these

    ways:


    Press and hold PAUSE + CANCEL for 2 seconds.



    Send the ezpl.manual_calibration SGD command to the printer. See the
    Zebra Programming Guide for more information about this command.



    ZT230 printer only:
    a.

    Navigate to the following menu item on the control panel display. This item is
    located under the TOOLS menu and the SENSORS menu. See Idle Display,
    Home Menu, and User Menus on page 17 for information about using the control
    panel and accessing the menus.

    MEDIA/RIBBON CAL

    START

    b.

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    Press RIGHT SELECT to select START.

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  • Page 123

    Printer Configuration and Adjustment
    Calibrate the Ribbon and Media Sensors

    The printer does the following:


    The STATUS light and SUPPLIES light flash yellow once.



    The PAUSE light blinks yellow.



    The control panel (ZT230 printer only) displays:

    MEDIA/RIBBON CAL
    LOAD BACKING
    REMOVE RIBBON

    2.

    Caution • The printhead may be hot and could cause severe burns. Allow the
    printhead to cool.

    Open the printhead assembly by rotating the printhead-open lever.

    3. Extend the media approximately 8 in. (203 mm) out of the printer.

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  • Page 124

    124

    Printer Configuration and Adjustment
    Calibrate the Ribbon and Media Sensors

    4. Remove the exposed labels so that only the liner remains.

    5. Pull the media into the printer so that only the backing is between the media sensors.

    6. Remove the ribbon (if used).
    7. Rotate the printhead-open lever downward until it locks the printhead in place.

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  • Page 125

    Printer Configuration and Adjustment
    Calibrate the Ribbon and Media Sensors

    8. Press PAUSE to begin the media calibration process.



    The PAUSE light turns off.



    The SUPPLIES light flashes.



    The control panel (ZT230 printer only) displays:

    MEDIA/RIBBON CAL
    CALIBRATING
    PLEASE WAIT

    When the process is complete:
    • The SUPPLIES light stops flashing.
    • The PAUSE light flashes yellow.
    • The control panel (ZT230 printer only) displays:

    MEDIA/RIBBON CAL
    RELOAD ALL
    CONTINUE

    9. Open the printhead assembly by rotating the printhead-open lever.

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  • Page 126

    126

    Printer Configuration and Adjustment
    Calibrate the Ribbon and Media Sensors

    10. Pull the media forward until a label is positioned under the media sensors.

    11. Reload the ribbon (if used).
    12. Close the printhead.
    13. Close the media door.

    14. Press PAUSE to enable printing.

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  • Page 127

    Printer Configuration and Adjustment
    Adjust the Printhead Pressure

    Adjust the Printhead Pressure
    You may need to adjust printhead pressure if printing is too light on one side, if you use thick
    media, or if the media drifts from side to side during printing. Use the lowest printhead
    pressure necessary to produce good print quality.
    See Figure 16. The printhead pressure adjustment dials have setting marks from 1 to 4 in
    half-mark increments.
    Figure 16 • Printhead Pressure Adjustment Dials

    1

    2

    1
    2

    Inside dial
    Outside dial

    If necessary, adjust the printhead pressure adjustment dials as follows:

    11/5/15

    If the media...

    Then...

    Requires higher pressure to print
    well

    Increase both dials one position.

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  • Page 128

    128

    Printer Configuration and Adjustment
    Adjust the Printhead Pressure

    If the media...

    Then...

    Shifts left while printing

    Increase the outside dial setting one position.

    OR
    Decrease the inside dial setting one position.

    Shifts right while printing

    Increase the inside dial setting one position.

    OR
    Decrease the outside dial setting one position.

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  • Page 129

    Printer Configuration and Adjustment
    Adjust the Printhead Pressure

    11/5/15

    If the media...

    Then...

    Prints too lightly on the left side
    of the label.

    Increase the inside dial setting one position.

    Prints too lightly on the right side
    of the label.

    Increase the outside dial setting one position.

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  • Page 130

    130

    Printer Configuration and Adjustment
    Adjust Ribbon Tension

    Adjust Ribbon Tension
    For the printer to operate correctly, the ribbon supply spindle and ribbon take-up spindle must
    use the same tension setting (normal or low tension). Use the normal tension setting
    (Figure 17) for most applications. If you are using narrow ribbon or experience certain ribbon
    issues, you may need to lower the ribbon tension (Figure 18).
    Normal Tension Setting To place the ribbon spindles in the normal position, firmly pull
    out each spindle end cap until it extends and clicks in place, as shown in Figure 17. Use this
    setting for most applications.
    Figure 17 • Normal Tension Setting (Spindle End Caps Pulled Out)

    Low Tension Setting To place a spindle in the low-tension position, firmly push in the
    end cap until it retracts and clicks in place, as shown in Figure 18. Use this setting only when
    necessary, such as if the ribbon causes scuff marks at the beginning of a roll or if normal
    tension causes the ribbon to stall at the end of the roll.
    Figure 18 • Ribbon Spindles— Low Tension Setting
    (Spindle End Caps Pushed In)

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  • Page 131

    Printer Configuration and Adjustment
    Remove Used Ribbon

    Remove Used Ribbon
    Remove used ribbon from the ribbon take-up spindle each time you change the roll of ribbon.

    To remove used ribbon, complete these steps:
    1. Has the ribbon run out?

    If the ribbon...

    Then

    Ran out

    Continue with the next step.

    Did not run out

    a. Cut or break the ribbon before the ribbon take-up

    spindle.

    b. Continue with the next step.
    2. Slide the core with the used ribbon off of the ribbon take-up spindle.

    3. Discard the used ribbon. You may reuse the empty core from the ribbon supply spindle by

    moving it to the ribbon take-up spindle.
    4. Reload the ribbon following the instructions in Load the Ribbon on page 65.

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  • Page 132

    132

    Printer Configuration and Adjustment
    Remove Used Ribbon

    Notes • ___________________________________________________________________

    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________

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  • Page 133

    4
    Routine Maintenance

    This section provides routine cleaning and maintenance procedures.

    Contents
    Cleaning Schedule and Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Clean the Exterior, the Media Compartment, and the Sensors . . . . . . . . . . . . . . . . .
    Clean the Printhead and Platen Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Clean the Peel Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Clean the Cutter Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Recycling Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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    135
    136
    140
    144
    148
    148
    148
    148

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  • Page 134

    134

    Routine Maintenance
    Cleaning Schedule and Procedures

    Cleaning Schedule and Procedures
    Routine preventive maintenance is a crucial part of normal printer operation. By taking good
    care of your printer, you can minimize the potential problems that you might have with it and
    help to achieve and to maintain your standards for print quality.
    Over time, the movement of media or ribbon across the printhead wears through the protective
    ceramic coating, exposing and eventually damaging the print elements (dots). To avoid
    abrasion:
    • Clean the printhead frequently.
    • Minimize printhead pressure and burn temperature (darkness) settings by optimizing the
    balance between the two.
    • When using Thermal Transfer mode, ensure that the ribbon is as wide or wider than the
    media to prevent exposing the printhead elements to the more abrasive label material.
    Important • Zebra is not responsible for damage caused by the use of cleaning fluids on this

    printer.
    Specific cleaning procedures are provided on the following pages. Table 11 shows the
    recommended cleaning schedule. These intervals are intended as guidelines only. You may
    have to clean more often, depending upon your application and media.
    .

    Table 11 • Recommended Cleaning Schedule
    Area

    Method

    Interval

    Printhead

    Solvent*

    Platen roller

    Solvent*

    Media sensors

    Air blow

    Direct Thermal Mode: After every roll of
    media (or 500 feet of fanfold media).
    Thermal Transfer Mode: After every roll of
    ribbon.

    Ribbon sensor

    Air blow

    Media path

    Solvent*

    Ribbon path

    Solvent*

    Pinch roller (part of Peel-Off option)

    Solvent*

    Cutter
    module

    If cutting continuous,
    pressure-sensitive media

    Solvent*

    After every roll of media (or more often,
    depending upon your application and media).

    If cutting tag stock or label
    liner material

    Solvent* and
    air blow

    After every two or three rolls of media.

    Tear-off/peel-off bar

    Solvent*

    Once a month.

    Take-label sensor

    Air blow

    Once every six months.

    * Zebra recommends using Preventive Maintenance Kit (part number 47362). In place of this kit, you may use a clean swab
    dipped in a solution of isopropyl alcohol (minimum 90%) and deionized water (maximum 10%).

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  • Page 135

    Routine Maintenance
    Cleaning Schedule and Procedures

    Clean the Exterior, the Media Compartment, and the Sensors
    Over time, dust, grime, and other debris may build up on the outside and inside of your printer,
    particularly in a harsh operating environment.

    Printer Exterior
    You may clean the exterior surfaces of the printer with a lint-free cloth and a small amount of a
    mild detergent, if necessary. Do not use harsh or abrasive cleaning agents or solvents.
    Important • Zebra is not responsible for damage caused by the use of cleaning fluids on this

    printer.

    Media Compartment and Sensors
    To clean the sensors, complete these steps:
    1. Brush, air blow, or vacuum any accumulated paper lint and dust away from the media and

    ribbon paths.
    2. Brush, air blow, or vacuum any accumulated paper lint and dust away from the

    sensors (1).

    1

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  • Page 136

    136

    Routine Maintenance
    Cleaning Schedule and Procedures

    Clean the Printhead and Platen Roller
    Inconsistent print quality, such as voids in the bar code or graphics, may indicate a dirty
    printhead. For the recommended cleaning schedule, see Table 11 on page 134.
    Caution • While performing any tasks near an open printhead, remove all rings, watches,
    hanging necklaces, identification badges, or other metallic objects that could touch the
    printhead. You are not required to turn off the printer power when working near an open
    printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
    all temporary settings, such as label formats, and you must reload them before you resume
    printing.

    -

    Note • For printers with a peel assembly, keep the peel assembly closed while cleaning the
    platen roller to reduce the risk of bending the tear-off/peel-off bar.

    Figure 19 • Location of the Printhead and Platen Roller

    1
    2

    1
    2

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    Printhead assembly
    Platen roller

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    Routine Maintenance
    Cleaning Schedule and Procedures

    Caution • The printhead may be hot and could cause severe burns. Allow the printhead
    to cool.

    Caution • Before touching the printhead assembly, discharge any built-up static electricity
    by touching the metal printer frame or by using an antistatic wriststrap and mat.

    To clean the printhead and platen roller, complete these steps:
    1. Raise the media door.

    2.

    Caution • The printhead may be hot and could cause severe burns. Allow the
    printhead to cool.

    Rotate the printhead-open lever upward to release the printhead assembly.

    3. Remove the ribbon (if used) and the media.

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  • Page 138

    138

    Routine Maintenance
    Cleaning Schedule and Procedures

    4. Using the swab from a Zebra Preventive Maintenance Kit, wipe along the brown strip on

    the printhead assembly from end to end. In place of the Preventive Maintenance Kit, you
    may use a clean swab dipped in 99.7% isopropyl alcohol. Allow the solvent to evaporate.

    5. While manually rotating the platen roller, clean it thoroughly with the swab. Allow the

    solvent to evaporate.

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    Routine Maintenance
    Cleaning Schedule and Procedures

    6. Reload the ribbon (if used) and the media. For instructions, see Load the Ribbon

    on page 65 or Load the Media on page 70.
    7. Rotate the printhead-open lever downward until it locks the printhead in place.

    8. Close the media door.

    The printer is ready to operate.
    9. Press PAUSE to exit pause mode and enable printing.

    The printer may perform a label calibration or feed a label, depending on your settings.
    Note • If performing this procedure does not improve print quality, try cleaning the

    printhead with Save-A-Printhead cleaning film. This specially coated material removes
    contamination buildup without damaging the printhead. Call your authorized Zebra
    reseller for more information.

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  • Page 140

    140

    Routine Maintenance
    Cleaning Schedule and Procedures

    Clean the Peel Assembly
    The peel assembly, which is part of the Peel-Off and Liner Take-Up options, consists of
    several spring-loaded rollers to ensure the proper roller pressure. Clean the pinch roller and
    tear-off/peel-off bar if adhesive buildup begins to affect peel performance.
    Caution • Do not use your left hand to assist in closing the Peel assembly. The top edge of
    the Peel roller/assembly could pinch your fingers.

    If adhesive buildup affects peel-off performance, complete these steps:
    1. Raise the media door.

    2.

    Caution • The printhead may be hot and could cause severe burns. Allow the
    printhead to cool.

    Open the printhead assembly by rotating the printhead-open lever.

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  • Page 141

    Routine Maintenance
    Cleaning Schedule and Procedures

    3. Push down the peel-off mechanism release lever to open the peel assembly.

    4. Remove any media liner to expose the pinch roller.
    5. While manually rotating the pinch roller, clean it thoroughly with the swab from the

    Preventive Maintenance Kit (part number 47362). In place of the Preventive Maintenance
    Kit, you may use a clean swab dipped in 99.7% isopropyl alcohol. Allow the solvent to
    evaporate.

    6. Use the swab to remove excess adhesive from the tear-off/peel-off bar. Allow the solvent

    to evaporate.
    Important • Apply minimum force when cleaning the tear-off/peel-off bar. Excessive
    force can cause the tear-off/peel-off bar to bend, which could have a negative effect on
    peel performance.
    7. Reload the media liner through the peel mechanism. For instructions, see Final Steps for

    Peel-Off Mode (with or without Liner Take-Up) on page 78.

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  • Page 142

    142

    Routine Maintenance
    Cleaning Schedule and Procedures

    8.

    Caution • Use the peel release lever and your right hand to close the peel assembly.
    Do not use your left hand to assist in closing. The top edge of the peel roller/assembly
    could pinch your fingers.

    Close the peel assembly using the peel-off mechanism release lever.

    9. Rotate the printhead-open lever downward until it locks the printhead in place.

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    Routine Maintenance
    Cleaning Schedule and Procedures

    10. Close the media door.

    The printer is ready to operate.
    11. Press PAUSE to exit pause mode and enable printing.

    The printer may perform a label calibration or feed a label, depending on your settings.

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  • Page 144

    144

    Routine Maintenance
    Cleaning Schedule and Procedures

    Clean the Cutter Module
    If the cutter is not cutting the labels cleanly or if it jams with labels, clean the cutter.
    Caution • For personnel safety, always power off and unplug the printer before performing
    this procedure.

    To clean the cutter module, complete these steps:
    1. Raise the media door.

    2. Turn the printer off (O), and unplug the printer from its power source.
    3. Remove media that is loaded through the cutter module.
    4. Loosen and remove the thumbscrew and lock washer on the cutter shield.

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  • Page 145

    Routine Maintenance
    Cleaning Schedule and Procedures

    5.

    Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.

    Remove the cutter shield.

    6. If necessary, rotate the cutter motor thumbscrew to fully expose the V-shaped cutter

    blade (1).

    1

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  • Page 146

    146

    Routine Maintenance
    Cleaning Schedule and Procedures

    7. Using the swab from the Preventive Maintenance Kit (part number 47362), wipe along the

    upper cutting surface (1) and the cutter blade (2). In place of the Preventive Maintenance
    Kit, you may use a clean swab dipped in 99.7% isopropyl alcohol. Allow the solvent to
    evaporate.
    1

    8.

    2

    Caution • The cutter blade is sharp. For operator safety, replace the cutter shield.

    Replace the cutter shield (1) and secure it with the thumbscrew and lock washer that you
    removed earlier (2).
    1

    2

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  • Page 147

    Routine Maintenance
    Cleaning Schedule and Procedures

    9. Close the media door.

    10. Plug the printer into its power source, and then turn on (I) the printer.

    The cutter blade returns to its operating position.
    11. If the cutter continues to perform unsatisfactorily, contact an authorized service

    technician.

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  • Page 148

    148

    Routine Maintenance
    Replacing Printer Components

    Replacing Printer Components
    Some printer components, such as the printhead and platen roller, may wear out over time and
    can be replaced easily. Regular cleaning may extend the life of some of these components. See
    Table 11 on page 134 for the recommended cleaning intervals.

    Ordering Replacement Parts
    For optimal printing quality and proper printer performance across our product line, Zebra
    strongly recommends the use of genuine Zebra™ supplies as part of the total solution.
    Specifically, the ZT210, ZT220, and ZT230 printers are designed to work only with genuine
    Zebra™ printheads, thus maximizing safety and print quality.
    Contact your authorized Zebra reseller for part ordering information.

    Recycling Printer Components
    The majority of this printer’s components are recyclable. The printer’s main logic board may
    include a battery that you should dispose of properly.
    Do not dispose of any printer components in unsorted municipal waste. Please dispose of the
    battery according to your local regulations, and recycle the other printer components
    according to your local standards. For more information, see
    http://www.zebra.com/environment.

    Lubrication
    No lubrication is needed for this printer.
    Caution • Some commercially available lubricants will damage the finish and the
    mechanical parts if used on this printer.

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  • Page 149

    5
    Troubleshooting

    This section provides information about errors that you might need to troubleshoot. Assorted
    diagnostic tests are included.
    For videos of some common procedures, go to http://www.zebra.com/zt200-info.

    Contents
    Printing Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

    Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Miscellaneous Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Power-On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    FEED Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    FEED + PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    CANCEL + PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Communication Diagnostics Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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    161
    162
    164
    164
    165
    166
    167
    170
    170
    171
    172

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  • Page 150

    150

    Troubleshooting
    Meaning of Indicator Lights

    Meaning of Indicator Lights
    The indicator lights on the control panel show the current status of the printer (Table 12
    on page 150).
    Table 12 • Status of Printer As Shown by Indicator Lights
    STATUS light steady green (other lights steady yellow for
    2 seconds during printer power-up)
    The printer is ready.
    PAUSE light steady yellow.
    The printer is paused.
    STATUS light steady red
    SUPPLIES light steady red
    The media supply is out. The printer needs attention and
    cannot continue without user intervention.
    STATUS light steady red
    SUPPLIES light flashing red
    The ribbon supply is out. The printer needs attention and
    cannot continue without user intervention.
    STATUS light steady yellow
    SUPPLIES light flashing yellow
    The printer is in Direct Thermal mode, which does not
    require ribbon; however, ribbon is installed in the printer.
    STATUS light steady red
    PAUSE light steady yellow
    The printhead is open. The printer needs attention and
    cannot continue without user intervention.
    STATUS light steady yellow
    The printhead is over temperature.
    Caution • The printhead may be hot and could
    cause severe burns. Allow the printhead to cool.

    STATUS light flashing yellow
    This indicator light flashing indicates one of the following:
    • The printhead is under temperature.
    • The power supply is over temperature.
    • The main logic board (MLB) is over temperature.
    STATUS light steady red
    PAUSE light steady red
    DATA light steady red
    The printhead was replaced with one that is not a genuine
    Zebra™ printhead. Install a genuine Zebra™ printhead to
    continue.

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  • Page 151

    Troubleshooting
    Meaning of Indicator Lights

    Table 12 • Status of Printer As Shown by Indicator Lights (Continued)
    STATUS light flashing red
    The printer is unable to read the dpi setting of the
    printhead.
    Printers with a ZebraNet wired Ethernet option

    NETWORK light off
    No Ethernet link is available.
    NETWORK light steady green
    A 100 Base link was found.
    NETWORK light steady yellow
    A 10 Base link was found.
    NETWORK light steady red
    An Ethernet error condition exists. The printer is not
    connected to your network.
    Printers with a ZebraNet wireless option

    NETWORK light off
    A radio was found during power-up. The printer is
    attempting to associate with the network. The light flashes
    red while the printer associates with the network. The light
    then flashes yellow while the printer is authenticating with
    the network.

    NETWORK light steady green
    The radio is associated with your network and
    authenticated, and the WLAN signal is strong.
    NETWORK light flashing green
    WLAN—The radio is associated with your network and
    authenticated, but the WLAN signal is weak.
    NETWORK light steady red
    A WLAN error condition exists. The printer is not
    connected to your network.

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  • Page 152

    152

    Troubleshooting
    Printing Issues

    Printing Issues
    Table 13 identifies possible issues with printing or print quality, the possible causes, and the
    recommended solutions.
    Table 13 • Printing Issues
    Issue

    Possible Cause

    Recommended Solution

    General print quality
    issues

    The printer is set at the
    incorrect print speed.

    For optimal print quality, set the print speed to
    the lowest possible setting for your application
    via control panel, the driver, or the software. You
    may want to perform the FEED Self Test
    on page 167 to determine the optimal settings for
    your printer.
    See Print Speed on page 93 for how to change
    the print speed.

    You are using an incorrect
    combination of labels and
    ribbon for your application.

    1. Switch to a different type of media or ribbon

    The printer is set at an incorrect
    darkness level.

    For optimal print quality, set the darkness to the
    lowest possible setting for your application. You
    may want to perform the FEED Self Test
    on page 167 to determine the ideal darkness
    setting.
    See Print Darkness on page 93 for how to
    change the darkness setting.

    The printhead is dirty.

    Clean the printhead and platen roller. See Clean
    the Printhead and Platen Roller on page 136.

    Incorrect or uneven printhead
    pressure.

    Set the printhead pressure to the minimum
    needed for good print quality. See Adjust the
    Printhead Pressure on page 127.

    The platen roller is dirty.

    Clean the printhead and platen roller. See Clean
    the Printhead and Platen Roller on page 136.

    Media guides are positioned
    improperly.

    Ensure that the media guides are properly
    positioned. See Load the Media on page 70.

    The media type is set
    incorrectly.

    Set the printer for the correct media type
    (gap/notch, continuous, or mark). See Media
    Type on page 94.

    Loss of printing
    registration on labels.
    Excessive vertical
    drift in top-of-form
    registration.

    to try to find a compatible combination.
    2. If necessary, consult your authorized Zebra
    reseller or distributor for information and
    advice.

    The media is loaded incorrectly. Load media correctly. See Load the Media
    on page 70.
    Long tracks of
    missing print on
    several labels

    P1048261-005

    Print element damaged.

    (UGs) Call a service technician.

    Wrinkled ribbon.

    See wrinkled ribbon causes and solutions in
    Ribbon Problems on page 155.

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  • Page 153

    Troubleshooting
    Printing Issues

    Table 13 • Printing Issues (Continued)
    Issue

    Possible Cause

    Recommended Solution

    Fine, angular gray
    lines on blank labels

    Wrinkled ribbon.

    See wrinkled ribbon causes and solutions in
    Ribbon Problems on page 155.

    Printing too light or
    too dark over the
    entire label

    The media or ribbon is not
    designed for high-speed
    operation.

    Replace supplies with those recommended for
    high-speed operation.

    You are using an incorrect
    combination of media and
    ribbon for your application.

    1. Switch to a different type of media or ribbon

    to try to find a compatible combination.
    2. If necessary, consult your authorized Zebra

    reseller or distributor for information and
    advice.
    You are using ribbon with
    direct thermal media.

    Direct thermal media does not require ribbon. To
    determine if you are using direct thermal media,
    perform the label scratch test in When to Use
    Ribbon on page 21.

    Incorrect or uneven printhead
    pressure.

    Set the printhead pressure to the minimum
    needed for good print quality. See Adjust the
    Printhead Pressure on page 127.

    Smudge marks on
    labels

    The media or ribbon is not
    designed for high-speed
    operation.

    Replace supplies with those recommended for
    high-speed operation.

    Misregistration/skips
    labels

    The printer is not calibrated.

    Calibrate the printer. See Calibrate the Ribbon
    and Media Sensors on page 122.

    Improper label format.

    Check your label format and correct it as
    necessary.

    Misregistration and
    misprint of one to
    three labels

    The platen roller is dirty.

    Clean the printhead and platen roller. See Clean
    the Printhead and Platen Roller on page 136.

    Media does not meet
    specifications.

    Use media that meets specifications. See Media
    Specifications on page 181.

    Vertical drift in
    top-of-form position

    The printer is out of calibration. Calibrate the printer. See Calibrate the Ribbon
    and Media Sensors on page 122.
    The platen roller is dirty.

    11/5/15

    Clean the printhead and platen roller. See Clean
    the Printhead and Platen Roller on page 136.

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  • Page 154

    154

    Troubleshooting
    Printing Issues

    Table 13 • Printing Issues (Continued)
    Issue

    Possible Cause

    Vertical image or
    label drift

    The printer is using
    Set the printer for the correct media type
    non-continuous labels but is
    (gap/notch, continuous, or mark—see Media
    configured in continuous mode. Type on page 94) and calibrate the printer, if
    necessary (see Calibrate the Ribbon and Media
    Sensors on page 122).

    The bar code printed
    on a label does not
    scan.

    The media sensor is calibrated
    improperly.

    Calibrate the printer. See Calibrate the Ribbon
    and Media Sensors on page 122.

    The platen roller is dirty.

    Clean the printhead and platen roller. See Clean
    the Printhead and Platen Roller on page 136.

    Improper printhead pressure
    settings (toggles).

    Adjust the printhead pressure to ensure proper
    functionality. See Adjust the Printhead Pressure
    on page 127.

    The media or ribbon is loaded
    incorrectly.

    Ensure that the media and ribbon are loaded
    correctly. See Load the Ribbon on page 65 and
    Load the Media on page 70.

    Incompatible media.

    You must use media that meets the printer
    specifications. Ensure that the interlabel gaps or
    notches are 2 to 4 mm and consistently placed
    (see Media Specifications on page 181).

    The bar code is not within
    specifications because the print
    is too light or too dark.

    Perform the FEED Self Test on page 167. Adjust
    the darkness or print speed settings as necessary.

    There is not enough blank
    space around the bar code.

    Leave at least 1/8 in. (3.2 mm) between the bar
    code and other printed areas on the label and
    between the bar code and the edge of the label.

    Auto Calibrate failed. The media or ribbon is loaded
    incorrectly.

    P1048261-005

    Recommended Solution

    Ensure that the media and ribbon are loaded
    correctly. See Load the Ribbon on page 65 and
    Load the Media on page 70.

    The sensors could not detect the
    media or ribbon.

    Calibrate the printer. See Calibrate the Ribbon
    and Media Sensors on page 122.

    The sensors are dirty or
    positioned improperly.

    Ensure that the sensors are clean and properly
    positioned.

    The media type is set
    incorrectly.

    Set the printer for the correct media type
    (gap/notch, continuous, or mark). See Media
    Type on page 94.

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  • Page 155

    Troubleshooting
    Ribbon Problems

    Ribbon Problems
    Table 14 identifies problems that may occur with ribbon, the possible causes, and the
    recommended solutions.
    For videos of some common procedures, go to http://www.zebra.com/zt200-info.
    Table 14 • Ribbon Problems
    Problem

    Possible Cause

    Recommended Solution

    Broken or melted
    ribbon

    Darkness setting too high.

    1.

    The ribbon is coated on the
    wrong side and cannot be used
    in this printer.

    Replace the ribbon with one coated on the
    correct side. For more information, see Coated
    Side of Ribbon on page 21.

    Ribbon slips or does
    not advance correctly

    Ribbon tension is set
    incorrectly.

    Change the tension settings on the ribbon
    spindles. See Adjust Ribbon Tension
    on page 130.

    Wrinkled ribbon

    Ribbon was loaded incorrectly.

    Load the ribbon correctly. See Load the Ribbon
    on page 65.

    Incorrect burn temperature.

    For optimal print quality, set the darkness to the
    lowest possible setting for your application. You
    may want to perform the FEED Self Test
    on page 167 to determine the ideal darkness
    setting.
    See Print Darkness on page 93 for how to
    change the darkness setting.

    Incorrect or uneven printhead
    pressure.

    Set the printhead pressure to the minimum
    needed for good print quality. See Adjust the
    Printhead Pressure on page 127.

    Media not feeding properly;
    “walking” from side to side.

    Make sure that media is snug by adjusting the
    media guide, or call a service technician.

    The printhead or platen roller
    may be installed incorrectly.

    Call a service technician.

    11/5/15

    Reduce the darkness setting. See Print
    Darkness on page 93 for how to change the
    darkness setting.
    2. Clean the printhead thoroughly. See Clean
    the Printhead and Platen Roller
    on page 136.

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  • Page 156

    156

    Troubleshooting
    Ribbon Problems

    Table 14 • Ribbon Problems (Continued)
    Problem

    Possible Cause

    Recommended Solution

    The printer does not
    detect when the
    ribbon runs out.

    The printer may have been
    calibrated without ribbon or
    without the ribbon loaded
    properly.

    1.

    The printer was not calibrated
    for the label and ribbon being
    used.

    Calibrate the printer. See Calibrate the Ribbon
    and Media Sensors on page 122.

    In thermal transfer
    mode, the printer did
    not detect the ribbon
    even though it is
    loaded correctly.
    The printer indicates
    that ribbon is out,
    even though ribbon is
    loaded correctly.

    P1048261-005

    Make sure that ribbon is loaded correctly so
    that it can be detected by the ribbon sensor.
    Under the printhead, the ribbon should track
    all the way back, near the printer’s firewall.
    See Load the Ribbon on page 65.
    2. Calibrate the printer. See Calibrate the
    Ribbon and Media Sensors on page 122.

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  • Page 157

    Troubleshooting
    Error Messages

    Error Messages
    The ZT230 control panel displays messages when there is an error. See Table 15 for errors, the
    possible causes, and the recommended solutions.
    QuickHelp Pages Most error messages will include the option to view a QuickHelp page.
    The lower right-hand corner of the message displays QR.

    To access a QuickHelp page from an error message, do the following:
    1. Press RIGHT SELECT to select QR.

    The printer displays a QuickHelp page specific to that error message. This page includes a
    QR code, such as this.

    2. Scan the QR code with a smartphone.

    Your phone accesses either a video specific to that error message or the Zebra support
    page for your printer.
    Table 15 • Error Messages
    Display/
    Indicator Lights
    HEAD OPEN
    CLOSE HEAD

    STATUS light steady red
    PAUSE light steady yellow
    MEDIA OUT
    LOAD MEDIA

    STATUS light steady red
    SUPPLIES light steady red

    11/5/15

    Possible Cause

    Recommended Solution

    The printhead is not fully
    closed.

    Close the printhead
    completely.

    The printhead open sensor is
    not working properly.

    Call a service technician to
    replace the sensor.

    The media is not loaded or is
    loaded incorrectly.

    Load media correctly.

    Misaligned media sensor.

    Check the position of the
    media sensor.

    The printer is set for
    noncontinuous media, but
    continuous media is loaded.

    1. Install the proper media

    type, or reset printer for the
    current media type.
    2. Calibrate the printer. See
    Media and Ribbon Sensor
    Calibration on page 105.

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  • Page 158

    158

    Troubleshooting
    Error Messages

    Table 15 • Error Messages (Continued)
    Display/
    Indicator Lights
    WARNING
    RIBBON IN

    Possible Cause

    Recommended Solution

    Ribbon is loaded, but the
    printer is set for direct thermal
    mode.

    Ribbon is not required with
    direct thermal media. If you
    are using direct thermal media,
    remove the ribbon. This error
    message will not affect
    printing.

    STATUS light steady yellow
    SUPPLIES light flashing yellow

    If you are using thermal
    transfer media, which requires
    ribbon, set the printer for
    Thermal Transfer mode. See
    Print Method on page 94.
    ALERT
    RIBBON OUT

    STATUS light steady yellow
    SUPPLIES light flashing yellow

    1. Load ribbon correctly. See
    In thermal transfer mode:
    Load the Ribbon
    • ribbon is not loaded
    on page 65.
    • ribbon is loaded incorrectly
    2.
    Calibrate the printer. See
    • the ribbon sensor is not
    Media and Ribbon Sensor
    detecting ribbon
    Calibration on page 105.
    • media is blocking the
    ribbon sensor

    In thermal transfer mode, the
    printer did not detect the
    ribbon even though it is loaded
    correctly.

    1. Print a sensor profile (see

    Print Information
    on page 100). The ribbon
    out threshold (2) is likely
    too high, above the line that
    indicates where the ribbon
    is detected (1).

    1
    2

    2. Calibrate the printer (see

    Media and Ribbon Sensor
    Calibration on page 105)
    or load printer defaults (see
    Load Defaults
    on page 104).
    If you are using direct thermal
    media, the printer is waiting
    for ribbon to be loaded
    because it is incorrectly set for
    thermal transfer mode.

    P1048261-005

    Set the printer for Direct
    Thermal mode. Refer to the
    User Guide for information
    about changing the print
    method.

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  • Page 159

    Troubleshooting
    Error Messages

    Table 15 • Error Messages (Continued)
    Display/
    Indicator Lights
    PH NOT AUTHENTICATED
    REPLACE PRINTHEAD

    Possible Cause

    Recommended Solution

    The printhead was replaced
    with one that is not a genuine
    Zebra™ printhead.

    Install a genuine Zebra™
    printhead.

    STATUS light steady red
    PAUSE light steady red
    DATA light steady red
    PRINT HEAD OVERTEMP
    PRINTING HALTED

    STATUS light steady yellow

    HEAD COLD
    PRINTING HALTED

    THERMISTOR
    REPLACE PRINTHEAD

    STATUS light steady yellow
    The printer shows one of these messages
    or cycles between them.

    11/5/15

    Caution • The printhead may be hot enough to cause
    severe burns. Allow the printhead to cool.

    The printhead is over
    temperature.

    Allow the printer to cool.
    Printing automatically resumes
    when the printhead elements
    cool to an acceptable operating
    temperature.
    If this error persists, consider
    changing where the printer is
    located or using a slower print
    speed.

    Caution • An improperly connected printhead data or
    power cable can cause these error messages. The
    printhead may be hot enough to cause severe burns.
    Allow the printhead to cool.

    The printhead data cable is not
    properly connected.

    Call a service technician to
    hook up the printhead
    properly.

    The printhead has a faulty
    thermistor.

    Call a service technician to
    replace the printhead.

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  • Page 160

    160

    Troubleshooting
    Error Messages

    Table 15 • Error Messages (Continued)
    Display/
    Indicator Lights
    HEAD COLD
    PRINTING HALTED

    STATUS light flashing yellow

    CUT ERROR

    STATUS light steady red
    PAUSE light steady yellow

    OUT OF MEMORY
    STORING GRAPHIC

    OUT OF MEMORY
    STORING FORMAT

    OUT OF MEMORY
    STORING BITMAP

    OUT OF MEMORY
    STORING FONT

    P1048261-005

    Possible Cause

    Recommended Solution

    Caution • An improperly connected printhead data or
    power cable can cause this error message. The
    printhead may be hot enough to cause severe burns.
    Allow the printhead to cool.

    The printhead temperature is
    approaching its lower
    operating limit.

    Continue printing while the
    printhead reaches the correct
    operating temperature. If the
    error remains, the environment
    may be too cold for proper
    printing. Relocate the printer
    to a warmer area.

    The printhead data cable is not
    properly connected.

    Call a service technician to
    hook up the printhead
    properly.

    The printhead has a faulty
    thermistor.

    Call a service technician to
    replace the printhead.

    Caution • The cutter blade is sharp. Do not touch or
    rub the blade with your fingers.

    The cutter blade is in the
    media path.

    Turn off the printer power and
    unplug the printer. Inspect the
    cutter module for debris and
    clean as needed following the
    cleaning instructions in Clean
    the Cutter Module
    on page 144.

    There is not enough memory
    to perform the function
    specified on the second line of
    the error message.

    Free up some of the printer’s
    memory by adjusting the label
    format or printer parameters.
    One way to free up memory is
    to adjust the print width to the
    actual width of the label
    instead of leaving the print
    width set to the default. See
    Print Width on page 96.
    Ensure that the data is not
    directed to a device that is not
    installed or is unavailable.
    If the problem persists, call a
    service technician.

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  • Page 161

    Troubleshooting
    Communications Problems

    Communications Problems
    Table 16 identifies problems with communications, the possible causes, and the recommended
    solutions.
    Table 16 • Communications Problems
    Problem

    Possible Cause

    Recommended Solution

    A label format was sent to
    the printer but was not
    recognized. The DATA
    light does not flash.

    The communication
    parameters are incorrect.

    Check the printer driver or software
    communications settings (if applicable).
    If you are using serial communication, check
    the serial port settings. See Port Settings
    on page 120.
    If you are using serial communication, make
    sure that you are using a null modem cable or a
    null modem adapter.
    Check the printer’s handshake protocol setting.
    The setting used must match the one being
    used by the host computer. See Host
    Handshake on page 121.
    If a driver is used, check the driver
    communication settings for your connection.

    A label format was sent to
    the printer. Several labels
    print, then the printer
    skips, misplaces, misses, or
    distorts the image on the
    label.

    The serial communication
    settings are incorrect.

    Ensure that the flow control settings match.

    A label format was sent to
    the printer but was not
    recognized. The DATA
    light flashes but no
    printing occurs.

    The prefix and delimiter
    characters set in the printer
    do not match the ones in the
    label format.

    Verify the prefix and delimiter characters. See
    Control Character on page 116 and Delimiter
    Character on page 117.

    Incorrect data is being sent
    to the printer.

    Check the communication settings on the
    computer. Ensure that they match the printer
    settings.

    Check the communication cable length. See
    General Specifications on page 176 for
    requirements.
    Check the printer driver or software
    communications settings (if applicable).

    If the problem continues, check the label
    format.

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  • Page 162

    162

    Troubleshooting
    Miscellaneous Issues

    Miscellaneous Issues
    Table 17 identifies miscellaneous issues with the printer, the possible causes, and the
    recommended solutions.
    For videos of some common procedures, go to http://www.zebra.com/zt200-info.
    Table 17 • Miscellaneous Printer Problems
    Problem

    Possible Cause

    Recommended Solution

    The control panel
    display shows a
    language that I
    cannot read

    The language parameter was
    changed through the control
    panel or a firmware command.

    1.

    The display is missing
    characters or parts of
    characters

    The display may need
    replacing.

    Call a service technician.

    Changes in
    parameter settings
    did not take effect

    Some parameters are set
    incorrectly.

    1.

    A firmware command turned
    off the ability to change the
    parameter.

    Refer to the Programming Guide for ZPL, ZBI,
    Set-Get-Do, Mirror, and WML or call a service
    technician.

    On the control panel display, scroll
    to LANGUAGE Menu.
    2. Press OK to access the items in this
    menu.
    3. Use the UP ARROW or DOWN ARROW
    to scroll through the language selections.
    The selections for this parameter are
    displayed in the actual languages to make it
    easier for you to find one that you are able to
    read.
    4. Select the language that you want to display.

    Check the parameters and change or reset if
    necessary.
    2. Turn the printer off (O) and then on (I).

    A firmware command changed
    the parameter back to the
    previous setting.

    Non-continuous
    labels are being
    treated as continuous
    labels.

    P1048261-005

    If the problem persists, there
    may be a problem with the
    main logic board.

    Call a service technician.

    The printer was not calibrated
    for the media being used.

    Calibrate the printer. See Calibrate the Ribbon
    and Media Sensors on page 122.

    The printer is configured for
    continuous media.

    Set the printer for the correct media type
    (gap/notch, continuous, or mark). See Media
    Type on page 94.

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  • Page 163

    Troubleshooting
    Miscellaneous Issues

    Table 17 • Miscellaneous Printer Problems (Continued)
    Problem

    Possible Cause

    Recommended Solution

    All indicator lights
    are on, nothing is on
    the display (if the
    printer has a display),
    and the printer
    locks up.

    Internal electronic or firmware
    failure.

    Call a service technician.

    The printer locks up
    while running the
    Power-On Self Test.

    Main logic board failure.

    Call a service technician.

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  • Page 164

    164

    Troubleshooting
    Printer Diagnostics

    Printer Diagnostics
    Self tests and other diagnostics provide specific information about the condition of the printer.
    The self tests produce sample printouts and provide specific information that helps determine
    the operating conditions for the printer.
    Important • Use full-width media when performing self tests. If your media is not wide
    enough, the test labels may print on the platen roller. To prevent this from happening, check
    the print width, and ensure that the width is correct for the media that you are using.

    Each self test is enabled by pressing a specific control panel key or combination of keys while
    turning on (I) the printer power. Keep the key(s) pressed until the first indicator light turns off.
    The selected self test automatically starts at the end of the Power-On Self Test.
    Note •





    When performing these self tests, do not send data to the printer from the host.
    If your media is shorter than the label to be printed, the test label continues on the next
    label.
    When canceling a self test prior to its actual completion, always reset the printer by
    turning it off (O) and then on (l).
    If the printer is in applicator mode and the liner is being taken up by the applicator, the
    operator must manually remove the labels as they become available.

    Power-On Self Test
    A Power-On Self Test (POST) is performed each time the printer is turned on (l). During this
    test, the control panel lights (LEDs) turn on and off to ensure proper operation. At the end of
    this self test, only the STATUS LED remains lit. When the Power-On Self Test is complete, the
    media is advanced to the proper position.

    To initiate the Power-On Self Test, complete these steps:
    1. Turn on (I) the printer.

    The POWER LED illuminates. The other control panel LEDs and the LCD monitor the
    progress and indicate the results of the individual tests. All messages during the POST
    display in English; however, if the test fails, the resulting messages cycle through the
    international languages as well.

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  • Page 165

    Troubleshooting
    Printer Diagnostics

    CANCEL Self Test
    The CANCEL self test prints a printer configuration label and a network configuration label.
    For other ways to print these labels, see Print Information on page 100.

    To perform the CANCEL Self Test, complete these steps:
    1. Turn off (O) the printer.
    2. Press and hold CANCEL while turning on (I) the printer. Hold CANCEL until the first

    control panel light turns off.
    The printer prints a printer configuration label (Figure 20) and then a network
    configuration label (Figure 21).
    Figure 20 • Sample Printer
    Configuration Label

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    Figure 21 • Sample Network
    Configuration Label

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  • Page 166

    166

    Troubleshooting
    Printer Diagnostics

    PAUSE Self Test
    This self test can be used to provide the test labels required when making adjustments to the
    printer’s mechanical assemblies or to determine if any printhead elements are not working.
    Figure 22 shows a sample printout.

    To perform a PAUSE self test, complete these steps:
    1. Turn off (O) the printer.
    2. Press and hold PAUSE while turning on (I) the printer. Hold PAUSE until the first control

    panel light turns off.


    The initial self test prints 15 labels at the printer’s slowest speed, and then
    automatically pauses the printer. Each time PAUSE is pressed, an additional 15 labels
    print. Figure 22 shows a sample of the labels.
    Figure 22 • PAUSE Test Label



    While the printer is paused, pressing CANCEL alters the self test. Each time PAUSE
    is pressed, 15 labels print at 6 in. (152 mm) per second.



    While the printer is paused, pressing CANCEL again alters the self test a second
    time. Each time PAUSE is pressed, 50 labels print at the printer’s slowest speed



    While the printer is paused, pressing CANCEL again alters the self test a third time.
    Each time PAUSE is pressed, 50 labels print at 6 in. (152 mm) per second.



    While the printer is paused, pressing CANCEL again alters the self test a fourth time.
    Each time PAUSE is pressed, 15 labels print at the printer’s maximum speed.

    3. To exit this self test at any time, press and hold CANCEL.

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  • Page 167

    Troubleshooting
    Printer Diagnostics

    FEED Self Test
    Different types of media may require different darkness settings. This section contains a
    simple but effective method for determining the ideal darkness for printing bar codes that are
    within specifications.
    During the FEED self test, labels are printed at different darkness settings at two different print
    speeds. The relative darkness and the print speed are printed on each label. The bar codes on
    these labels may be ANSI-graded to check print quality.
    During this test, one set of labels is printed at 2 ips, and another set is printed at 6 ips. The
    darkness value starts at three settings lower than the printer’s current darkness value (relative
    darkness of –3) and increase until the darkness is three settings higher than the current
    darkness value (relative darkness of +3).
    The speed at which labels are printed during this print quality test depends on the dot density
    of the printhead.
    • 300 dpi printers: 7 labels are printed at the 2 ips and 8 ips print speeds.
    • 203 dpi printers: 7 labels are printed at the 2 ips and 12 ips print speeds.

    To perform a FEED self test, complete these steps:
    1. Print a configuration label to show the printer’s current settings.
    2. Turn off (O) the printer.
    3. Press and hold FEED while turning on (I) the printer. Hold FEED until the first control

    panel light turns off.
    The printer prints a series of labels (Figure 23) at various speeds and at darkness settings
    higher and lower than the darkness value shown on the configuration label.
    Figure 23 • FEED Test Label

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  • Page 168

    168

    Troubleshooting
    Printer Diagnostics

    4. See Figure 24 and Table 18. Inspect the test labels and determine which one has the best

    print quality for your application. If you have a bar code verifier, use it to measure
    bars/spaces and calculate the print contrast. If you do not have a bar code verifier, use your
    eyes or the system scanner to choose the optimal darkness setting based on the labels
    printed in this self test.
    Figure 24 • Bar Code Darkness Comparison

    Table 18 • Judging Bar Code Quality

    P1048261-005

    Print Quality

    Description

    Too dark

    Labels that are too dark are fairly obvious. They may be
    readable but not “in-spec.”
    • The normal bar code bars increase in size.
    • The openings in small alphanumeric characters may fill in
    with ink.
    • Rotated bar code bars and spaces run together.

    Slightly dark

    Slightly dark labels are not as obvious.
    • The normal bar code will be “in-spec.”
    • Small character alpha numerics will be bold and could be
    slightly filled in.
    • The rotated bar code spaces are small when compared to
    the “in-spec” code, possibly making the code unreadable.

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  • Page 169

    Troubleshooting
    Printer Diagnostics

    Table 18 • Judging Bar Code Quality (Continued)
    Print Quality

    Description

    “In-spec”

    The “in-spec” bar code can only be confirmed by a verifier,
    but it should exhibit some visible characteristics.
    • The normal bar code will have complete, even bars and
    clear, distinct spaces.
    • The rotated bar code will have complete, even bars and
    clear, distinct spaces. Although it may not look as good as
    a slightly dark bar code, the bar code will be “in-spec.”
    • In both normal and rotated styles, small alphanumeric
    characters look complete.

    Slightly light

    Slightly light labels are, in some cases, preferred to slightly
    dark ones for “in-spec” bar codes.
    • Both normal and rotated bar codes will be in spec, but
    small alphanumeric characters may not be complete.

    Too light

    Labels that are too light are obvious.
    • Both normal and rotated bar codes have incomplete bars
    and spaces.
    • Small alphanumeric characters are unreadable.

    5. Note the relative darkness value and the print speed printed on the best test label.
    6. Add or subtract the relative darkness value from the darkness value specified on the

    configuration label. The resulting numeric value is the best darkness value for that specific
    label/ribbon combination and print speed.
    7. If necessary, change the darkness value to the darkness value on the best test label.
    8. If necessary, change the print speed to the same speed as on the best test label.

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  • Page 170

    170

    Troubleshooting
    Printer Diagnostics

    FEED + PAUSE Self Test
    Performing this self test resets the printer configuration to the factory default values. Perform a
    sensor calibration after this self test. (See Calibrate the Ribbon and Media Sensors
    on page 122.)
    Performing this self test temporarily resets the printer configuration to the factory default
    values. These values are active only until power is turned off unless you save them
    permanently in memory. If the factory default values are permanently saved, a media
    calibration procedure must be performed, and you must reset the head resistance value and the
    applicator port setting to their required values.

    To perform a FEED and PAUSE self test, complete these steps:
    1. Turn off (O) the printer.
    2. Press and hold FEED + PAUSE while turning on (I) the printer.
    3. Hold FEED + PAUSE until the first control panel light turns off.

    The printer configuration is reset to the factory default values. No labels print at the end of
    this test.

    CANCEL + PAUSE Self Test
    Performing this self test resets the network configuration to the factory default values.
    Performing this self test temporarily resets the printer configuration to the factory default
    values. These values are active only until power is turned off unless you save them
    permanently in memory. If the factory default values are permanently saved, a media
    calibration procedure must be performed, and you must reset the head resistance value and the
    applicator port setting to their required values.

    To perform a CANCEL and PAUSE self test, complete these steps:
    1. Turn off (O) the printer.
    2. Press and hold CANCEL + PAUSE while turning on (I) the printer.
    3. Hold CANCEL + PAUSE until the first control panel light turns off.

    The printer’s network configuration is reset to the factory default values. No labels print at
    the end of this test.

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  • Page 171

    Troubleshooting
    Printer Diagnostics

    Communication Diagnostics Test
    The communication diagnostics test is a troubleshooting tool for checking the interconnection
    between the printer and the host computer. When the printer is in diagnostics mode, it prints all
    data received from the host computer as straight ASCII characters with the hex values below
    the ASCII text. The printer prints all characters received, including control codes such as CR
    (carriage return). Figure 25 shows a typical test label from this test.
    Note • The test label prints upside-down.

    Figure 25 • Communications Diagnostics Test Label

    To use communications diagnostics mode, complete these steps:
    1. Set the print width equal to or less than the label width being used for the test. See Print

    Width on page 96 for more information.
    2. Set the DIAGNOSTICS MODE option to ENABLED. For methods, see Communication

    Diagnostics Mode on page 106.
    The printer enters diagnostics mode and prints any data received from the host computer
    on a test label
    3. Check the test label for error codes. For any errors, check that your communication

    parameters are correct.
    Errors show on the test label as follows:


    FE indicates a framing error.



    OE indicates an overrun error.



    PE indicates a parity error.



    NE indicates noise.

    4. Turn the printer off (O) and then back on (I) to exit this self test and return to normal

    operation.

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  • Page 172

    172

    Troubleshooting
    Printer Diagnostics

    Sensor Profile
    Use the sensor profile image (which will extend across several actual labels or tags) to
    troubleshoot the following situations:
    • The printer experiences difficulty in determining gaps (web) between labels.
    • The printer incorrectly identifies preprinted areas on a label as gaps (web).
    • The printer cannot detect ribbon.
    With the printer in the Ready state, print a sensor profile in one of these ways:
    Using the buttons on
    the control panel

    a. Turn off (O) the printer.
    b. Press and hold FEED + CANCEL while turning on (I) the

    printer.
    c. Hold FEED + CANCEL until the first control panel light
    turns off.
    Using ZPL

    a. Send the ~JG command to the printer. See the Zebra

    Programming Guide for more information about this
    command.
    ZT230 printer only

    a. On the control panel display, navigate to the following

    item under the SENSORS menu. See Idle Display, Home
    Menu, and User Menus on page 17 for information about
    using the control panel and accessing the menus.

    b. Press RIGHT SELECT to select PRINT.

    Compare your results to the examples shown in this section. If the sensitivity of the sensors
    must be adjusted, calibrate the printer (see Calibrate the Ribbon and Media Sensors
    on page 122).

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    Troubleshooting
    Printer Diagnostics

    Ribbon Sensor Profile (Figure 26) The line labeled RIBBON (1) on the sensor profile
    indicates the ribbon sensor readings. The ribbon sensor threshold setting is indicated by
    OUT (2). If the ribbon readings are below the threshold value, the printer does not
    acknowledge that ribbon is loaded.
    Figure 26 • Sensor Profile (Ribbon Section)

    1
    2

    Media Sensor Profile (Figure 27) The line labeled MEDIA (1) on the sensor profile
    indicates the media sensor readings. The media sensor threshold settings is indicated by WEB
    (2). The media out threshold is indicated by OUT (3).The downward spikes (4) indicate gaps
    between labels (the web), and the lines between the spikes (5) indicate where labels are
    located.
    If you compare the sensor profile printout to a length of your media, the spikes should be the
    same distance apart as the gaps on the media. If the distances are not the same, the printer may
    be having difficulty determining where the gaps are located.
    Figure 27 • Sensor Profile (Media Section)

    4
    5

    5

    4

    4
    5

    1
    2
    3

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    174

    Troubleshooting
    Printer Diagnostics

    Notes • ___________________________________________________________________

    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________

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  • Page 175

    6
    Specifications

    This section lists general printer specifications, printing specifications, ribbon specifications,
    and media specifications.

    Contents
    General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Printing Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Ribbon Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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    180
    180
    181

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    176

    Specifications
    General Specifications

    General Specifications
    Model

    ZT230

    ZT220

    ZT210

    Height

    10.9 in. (277 mm)

    11.0 in. (280 mm)

    10.9 in. (277 mm)

    Width

    9.5 in. (242 mm)

    9.4 in. (239 mm)

    9.5 in. (242 mm)

    Depth

    17 in. (432 mm)

    17 in. (432 mm)

    17 in. (432 mm)

    Weight

    20 lb (9.1 kg)

    17 lb (7.8 kg)

    20 lb (9.1 kg)

    Electrical

    100–240 VAC, 47-63 Hz, 3 Amps (100 W)

    Temperature

    Operating

    Thermal Transfer: 41° to 104°F (5° to 40°C)
    Direct Thermal: 32° to 104°F (0° to 40°C)

    Storage

    –40° to 140°F (–40° to 60°C)

    Relative
    Humidity

    Operating

    20% to 85%, non-condensing

    Storage

    5% to 85%, non-condensing

    Communication
    Interface
    Specifications

    Standard

    USB 1.1 Data Interface
    Limitations and Requirements
    • Maximum cable length of 16.4 ft (5 m).
    Connections and Configuration
    No additional configuration is necessary.
    • Optional interface (one of the following):
    • 8-bit parallel data interface; nibble mode compliant
    • 802.11a/b/g/n wireless card support
    RS-232/CCITT V.24 Serial Data Interface
    • 2400 to 115000 baud
    • parity, bits/character
    • 7 or 8 data bit
    • XON-XOFF, RTS/CTS, or DTR/DSR handshake protocol
    required
    • 750mA at 5 V from pins 1 and 9
    Limitations and Requirements
    • You must use a null-modem cable to connect to the printer or
    a null-modem adaptor if using a standard modem cable.
    • Maximum cable length of 50 ft (15.24 m).
    • You may need to change printer parameters to match the host
    computer.
    Connections and Configuration
    The baud rate, number of data and stop bits, the parity, and the
    XON/XOFF or DTR control must match those of the host
    computer.

    (Continued on next page.)

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  • Page 177

    Specifications
    General Specifications

    Model

    Communication
    Interfaces
    (continued)

    ZT230

    Optional
    (only one of the
    following may be
    installed at a
    time)

    ZT220

    ZT210

    Wired 10/100 Internal Ethernet Print Server
    Limitations and Requirements
    • The printer must be configured to use your LAN.
    • A second wired print server can be installed in the bottom
    option slot.
    Connections and Configuration
    Refer to the ZebraNet Wired and Wireless Print Servers User
    Guide for configuration instructions. A copy of this manual is
    available at http://www.zebra.com/manuals.
    Wireless print server
    802.11 b
    • 2.4GHz
    • DSSS (DBPSK, DQPSK and CCK)
    • RF power 10 mW (ZebraNet b/g Print Server)
    802.11 g
    • 2.4GHz
    • OFDM (16-QAM and 64-QAM with BPSK and QPSK)
    • RF power 10 mW (ZebraNet b/g Print Server)
    Limitations and Requirements
    • Can print to the printer from any computer on your Wireless
    Local Area Network (WLAN).
    • Can communicate with the printer through the printer’s web
    pages.
    • The printer must be configured to use your WLAN.
    • Can be installed only in the top option slot.
    Configuration
    Refer to the ZebraNet Wired and Wireless Print Servers User
    Guide for configuration instructions. A copy of this manual is
    available at http://www.zebra.com/manuals.
    8-bit Parallel data interface
    nibble mode compliant
    Limitations and Requirements
    • Maximum cable length of 10 ft (3 m).
    • Recommended cable length of 6 ft (1.83 m).
    • No printer parameter changes required to match the host
    computer.
    • Can be installed in either the top or bottom option slot.
    Connections and Configuration
    No additional configuration is necessary.

    Firmware

    11/5/15







    ZPL II®
    Zebra Global Printing Solution
    EPL™ (optional, 203 dpi models only)
    WebView and Alert
    ZBI 2.0 (optional)
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  • Page 178

    178

    Specifications
    General Specifications

    Power Cord Specifications
    Caution • For personnel and equipment safety, always use an approved three-conductor
    power cord specific to the region or country intended for installation. This cord must use an
    IEC 320 female connector and the appropriate region-specific, three-conductor grounded
    plug configuration.

    Depending on how your printer was ordered, a power cord may or may not be included. If one
    is not included or if the one included is not suitable for your requirements, see <XrefBlue>Figure 28 and refer to the following guidelines:
    • The overall cord length must be less than 9.8 ft. (3 m).
    • The cord must be rated for at least 10 A, 250 V.
    • The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic
    interference.
    Figure 28 • Power Cord Specifications
    2

    3
    1
    4
    1
    2
    3
    4

    P1048261-005

    AC power plug for your country—This should bear the certification
    mark of at least one of the known international safety organizations
    (<X-refBlue>Figure 29).
    3-conductor HAR cable or other cable approved for your country.
    IEC 320 connector—This should bear the certification mark of at
    least one of the known international safety organizations (<XrefBlue>Figure 29).
    Length  9.8 ft. (3 m). Rating 10 Amp, 250 VAC.

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  • Page 179

    Specifications
    General Specifications

    Figure 29 • International Safety Organization Certification Symbols

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  • Page 180

    180

    Specifications
    Printing Specifications

    Printing Specifications
    Print resolution

    203 dpi (dots per inch) (8 dots/mm)
    300 dpi (12 dots/mm)

    Dot size (nominal)
    (width x length)

    203 dpi

    0.0043 in. x 0.0052 in.
    (0.110 mm x 0.132 mm)

    300 dpi

    0.0043 in. x 0.0052 in.
    (0.110 mm x 0.132 mm)

    203 dpi

    4.25 in. (108 mm)

    300 dpi

    4.16 in. (105.7 mm)

    Bar code modulus (X)
    dimension

    203 dpi

    5 mil to 50 mil

    300 dpi

    3.3 mill to 33 mil

    Programmable constant
    print speeds

    203 dpi and 300 dpi

    Per second:
    • 2 in. (51 mm)
    • 3 in. (76 mm)
    • 4 in. (102 mm)
    • 5 in. (127 mm)
    • 6 in. (152 mm)

    Maximum print width

    Ribbon Specifications
    Model

    Ribbon
    width*

    ZT230

    ZT220

    ZT210

    1476 ft (450 m)

    984 ft (300 m)

    984 ft (300 m)

    3:1 media to ribbon
    roll ratio

    2:1 media to ribbon
    roll ratio

    2:1 media to ribbon
    roll ratio

    Minimum

    > 2 in.** (>51 mm**)

    Maximum

    4.3 in. (110 mm)

    Maximum ribbon length

    Ribbon core inside diameter

    1 in. (25 mm)

    * Zebra recommends using ribbon that is at least as wide as the media to protect the printhead from wear.
    ** Depending on your application, you may be able to use ribbon narrower than 2 in. (51 mm), as long as the ribbon is wider
    than the media being used. To use a narrower ribbon, test the ribbon’s performance with your media to assure that you get the
    desired results.

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  • Page 181

    Specifications
    Media Specifications

    Media Specifications
    Label length

    Minimum (Tear-Off)

    0.7 in. (17.8 mm)

    Minimum (Peel-Off)

    0.5 in (12.7 mm)

    Minimum
    (Liner Take-Up)

    0.8 in (20.3 mm)

    Minimum (Cutter)

    1.0 in. (25.4 mm)

    Maximum

    39 in. (991 mm)

    Minimum

    0.75 in. (19 mm)

    Maximum

    4.5 in. (114 mm)

    Total thickness
    (includes liner, if any)

    Minimum

    0.003 in (0.076 mm)

    Maximum

    0.010 in. (0.25 mm)

    Maximum roll outside
    diameter

    3-in. (76 mm) core

    8 in. (203 mm)

    1-in. (25 mm) core

    6 in. (152 mm)

    Inter-label gap

    Minimum

    0.079 in. (2 mm)

    Preferred

    0.118 in. (3 mm)

    Maximum

    0.157 in. (4 mm)

    Label width

    Ticket/tag notch size (width x length)

    0.25 in. x 0.12 in. (6 mm x 3 mm)

    Hole diameter

    0.125 in. (3.18 mm)

    Notch or hole position
    (centered from inner
    media edge)

    Minimum

    0.15 in. (3.8 mm)

    Maximum

    2.25 in. (57 mm)

    Density, in Optical Density Units (ODU)
    (black mark)

    > 1.0 ODU

    Maximum media density

    ≤ 0.5 ODU

    Transmissive media sensor (fixed position)

    7/16 in. (11 mm) from inside edge

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  • Page 182

    182

    Specifications
    Media Specifications

    Notes • ___________________________________________________________________

    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________
    __________________________________________________________________________

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  • Page 183

    Glossary

    alphanumeric Indicating letters, numerals, and characters such as punctuation marks.
    backfeed When the printer pulls the media and ribbon (if used) backward into the printer so
    that the beginning of the label to be printed is properly positioned behind the printhead.
    Backfeed occurs when operating the printer in Tear-Off and Applicator modes.
    bar code A code by which alphanumeric characters can be represented by a series of
    adjacent stripes of different widths. Many different code schemes exist, such as the universal
    product code (UPC) or Code 39.
    black mark A registration mark found on the underside of the print media that acts as a startof-label indication for the printer. (See non-continuous media.)
    calibration (of a printer) A process in which the printer determines some basic
    information needed to print accurately with a particular media and ribbon combination. To do
    this, the printer feeds some media and ribbon (if used) through the printer and senses whether
    to use the direct thermal or thermal transfer print method, and (if using non-continuous media)
    the length of individual labels or tags.
    configuration The printer configuration is a group of operating parameters specific to the
    printer application. Some parameters are user selectable, while others are dependent on the
    installed options and mode of operation. Parameters may be switch selectable, control panel
    programmable, or downloaded as ZPL II commands. A configuration label listing all the
    current printer parameters may be printed for reference.
    continuous media Label or tag-stock media that has no notch, gap, or web (media liner
    only) to separate the labels or tags. The media is one long piece of material.
    core diameter The inside diameter of the cardboard core at the center of a roll of media or
    ribbon.
    diagnostics Information about which printer functions are not working that is used for
    troubleshooting printer problems.

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    184

    Glossary

    die-cut media A type of label stock that has individual labels stuck to a media liner. The
    labels may be either lined up against each other or separated by a small distance. Typically the
    material surrounding the labels has been removed. (See non-continuous media.)
    direct thermal A printing method in which the printhead presses directly against the media.
    Heating the printhead elements causes a discoloration of the heat-sensitive coating on the
    media. By selectively heating the printhead elements as the media moves past, an image is
    printed onto the media. No ribbon is used with this printing method. Contrast this with thermal
    transfer.
    direct thermal media Media that is coated with a substance that reacts to the application of
    direct heat from the printhead to produce an image.
    dynamic RAM The memory devices used to store the label formats in electronic form while
    they are being printed. The amount of DRAM memory available in the printer determines the
    maximum size and number of label formats that can be printed. This is volatile memory that
    loses the stored information when power is turned off.
    fanfold media Media that comes folded in a rectangular stack. Contrast this with roll media.
    firmware This is the term used to specify the printer’s operating program. This program is
    downloaded to the printer from a host computer and stored in FLASH memory. Each time the
    printer power is turned on, this operating program starts. This program controls when to feed
    the media forward or backward and when to print a dot on the label stock.
    FLASH memory FLASH memory is non-volatile and maintains the stored information
    intact when power is off. This memory area is used to store the printer’s operating program. In
    addition, this memory can be used to store optional printer fonts, graphic formats, and
    complete label formats.
    Font A complete set of alphanumeric characters in one style of type. Examples include
    CG Times™, CG Triumvirate Bold Condensed™.
    ips (inches-per-second) The speed at which the label or tag is printed. Many Zebra
    printers can print from 1 ips to 12 ips.
    label An adhesive-backed piece of paper, plastic, or other material on which information is
    printed.
    label backing (liner) The material on which labels are affixed during manufacture and
    which is discarded or recycled by the end-users.
    light emitting diode (LED) Indicators of specific printer status conditions. Each LED is
    either off, on, or blinking depending on the feature being monitored.
    liquid crystal display (LCD) The LCD is a back-lit display that provides the user with
    either operating status during normal operation or option menus when configuring the printer
    to a specific application.
    media Material onto which data is printed by the printer. Types of media include: tag stock,
    die-cut labels, continuous labels (with and without media liner), non-continuous media,
    fanfold media, and roll media.

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  • Page 185

    Glossary

    media sensor This sensor is located behind the printhead to detect the presence of media
    and, for non-continuous media, the position of the web, hole, or notch used to indicate the start
    of each label.
    media supply hanger The stationary arm that supports the media roll.
    non-continuous media Media that contains an indication of where one label/printed
    format ends and the next one begins. Examples are die-cut labels, notched tag-stock, and stock
    with black mark registration marks.
    non-volatile memory Electronic memory that retains data even when the power to the
    printer is turned off.
    notched media A type of tag stock containing a cutout area that can be sensed as a start-oflabel indicator by the printer. This is typically a heavier, cardboard-like material that is either
    cut or torn away from the next tag. (See non-continuous media.)
    peel-off A mode of operation in which the printer peels a printed label away from the
    backing and allows the user to remove it before another label is printed. Printing pauses until
    the label is removed.
    print speed The speed at which printing occurs. For thermal transfer printers, this speed is
    expressed in terms of ips (inches per second).
    printhead wear The degradation of the surface of the printhead and/or the print elements
    over time. Heat and abrasion can cause printhead wear. Therefore, to maximize the life of the
    printhead, use the lowest print darkness setting (sometimes called burn temperature or head
    temperature) and the lowest printhead pressure necessary to produce good print quality. In the
    thermal transfer printing method, use ribbon that is as wide or wider than the media to protect
    the printhead from the rough media surface.
    registration Alignment of printing with respect to the top (vertical) or sides (horizontal) of a
    label or tag.
    ribbon A band of material consisting of a base film coated with wax or resin “ink.” The
    inked side of the material is pressed by the printhead against the media. The ribbon transfers
    ink onto the media when heated by the small elements within the printhead. Zebra ribbons
    have a coating on the back that protects the printhead from wear.
    ribbon wrinkle A wrinkling of the ribbon caused by improper alignment or improper
    printhead pressure. This wrinkle can cause voids in the print and/or the used ribbon to rewind
    unevenly. This condition should be corrected by performing adjustment procedures.
    roll media Media that comes supplied rolled onto a core (usually cardboard). Contrast this
    with fanfold media.
    supplies A general term for media and ribbon.
    symbology The term generally used when referring to a bar code.
    tag A type of media having no adhesive backing but featuring a hole or notch by which the
    tag can be hung on something. Tags are usually made of cardboard or other durable material.

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  • Page 186

    186

    Glossary

    tear-off A mode of operation in which the user tears the label or tag stock away from the
    remaining media by hand.
    thermal transfer A printing method in which the printhead presses an ink or resin coated
    ribbon against the media. Heating the printhead elements causes the ink or resin to transfer
    onto the media. By selectively heating the printhead elements as the media and ribbon move
    past, an image is printed onto the media. Contrast this with direct thermal.
    void A space on which printing should have occurred, but did not due to an error condition
    such as wrinkled ribbon or faulty print elements. A void can cause a printed bar code symbol
    to be read incorrectly or not at all.

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  • Page 187

    Index

    A

    C

    active print server, 111
    adhesive test for ribbon coating, 22
    adjustments
    display contrast, 101
    label left position, 97
    maximum label length, 99
    print darkness, 93
    print width, 96
    printhead pressure, 127
    ribbon spindle tension, 130
    tear-off position, 95

    calibration
    Auto Calibrate failed, 154
    how to set as head-close action, 103
    how to set as power-up action, 102
    procedure, 122
    SHORT CAL
    how to set for head-close action, 103
    how to set for power-up action, 102
    ways to initiate, 105
    Canadian DOC compliance, 4
    CANCEL button
    CANCEL self test, 165
    ZT210 printer control panel, 14
    ZT220 printer control panel, 14
    ZT230 printer control panel, 13
    changing printer parameters, 18
    cleaning
    cutter module, 144
    exterior of printer, 135
    media compartment, 135
    peel-off assembly, 140
    printhead and platen roller, 136
    recommended cleaning schedule, 134
    sensors, 135
    command character, 116
    command language, 115
    communication diagnostics mode
    how to initiate, 106
    overview, 171
    communication interfaces, 28
    communications problems, 161

    B
    bar codes
    bar code does not scan, 154
    bar codes label, 100
    darkness comparison during FEED self test, 167
    battery disposal, 148
    baud rate, 120
    black mark media
    described, 19
    selecting media type, 94
    broken ribbon, 155
    buttons on control panel, 13

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  • Page 188

    188

    Index

    configuration label
    print through Zebra Setup Utilities, 87
    print using CANCEL self test, 165
    various ways to print, 100
    conformity declaration, 3
    connecting printer to computer or network, 28
    continuous media
    described, 20
    selecting media type, 94
    control character, 116
    control panel
    button function, 13
    error messages, 157
    location, 12
    navigation, 15
    CUT ERROR message, 160
    Cutter mode
    cleaning the cutter module, 144
    CUT ERROR message, 160
    description and media path, 64
    how to select, 97

    D
    darkness
    adjustments, 93
    print quality too light or too dark, 153
    data bits, 120
    data source
    connections, 28
    site selection considerations, 27
    declaration of conformity, 3
    default gateway, 110
    default reset, 104
    delimiter character, 117
    diagnostic mode
    how to initiate, 106, 171
    diagnostics, 164
    Direct Thermal mode
    media scratch test, 21
    setting, 94
    display
    contrast adjustment, 101
    display language, 114
    missing characters, 162
    ZT230 printer control panel, 13
    display language
    how to change from unfamiliar language, 162
    disposal of printer parts, 148
    driver installation, 28

    P1048261-005

    E
    electronics cover, 12
    enable ZBI, 107
    error messages, 157
    ESSID, 112
    Ethernet
    characteristics of a wired connection, 177
    characteristics of wireless connection, 177
    connecting the printer to a wired network, 49
    connecting the printer to a wireless network, 56
    external view of printer, 12

    F
    factory defaults, 104
    fanfold media
    described, 20
    loading, 71
    FCC compliance, 4
    FCC radiation exposure limits, 4
    feed a label
    how to set as head-close action, 103
    how to set as power-up action, 102
    ZT210 printer, 14
    ZT220 printer, 14
    ZT230 printer, 13
    FEED button
    FEED and PAUSE self test, 170
    FEED self test, 167
    ZT210 printer control panel, 14
    ZT220 printer control panel, 14
    ZT230 printer control panel, 13
    fonts label, 100
    formats label, 100

    G
    gap/notch
    illustrations, 19
    selecting media type, 94
    ways to select media sensor type, 118
    gateway, 110

    H
    HEAD COLD message
    cycling with other messages, 159
    displaying alone, 160
    HEAD OPEN message, 157
    head-close action, 103
    Home menu, 17
    host handshake, 121

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  • Page 189

    Index

    I

    M

    idle display
    accessing the Home menu from the Idle Display, 17
    how to change what displays, 102
    images distorted on labels, 161
    images label, 100
    indicator lights
    combined with error message on ZT230, 157
    troubleshooting, 150
    ZT210 printer control panel, 14
    ZT220 printer control panel, 14
    ZT230 printer control panel, 13
    initiate manual calibration, 105
    inspect for shipping damage, 26
    IP addresses, 109
    IP protocol, 111
    IP resolution
    IP protocol, 111

    MAC address, 112
    manual calibration
    procedure, 122
    ways to initiate, 105
    maximum label length, 99
    media
    black mark, 19
    continuous roll media, 20
    fanfold, 20
    non-continuous roll media, 19
    perforated, 19
    tag stock, 19
    types of media, 19
    web, 19
    media door, 12
    MEDIA OUT message, 157
    media scratch test, 21
    media sensor calibration
    procedure, 122
    ways to initiate, 105
    media sensor selection, 118
    media type selection, 94
    melted ribbon, 155
    menu structure, 18
    misregistration of labels, 153
    missing print on labels, 152

    L
    label length maximum, 99
    label sensor sensitivity, 118
    label shift, 97
    label width, 96
    labels did not print, 161
    labels not printing, 161
    language
    how to change from unfamiliar language, 162
    languages supported on display, 114
    last saved settings, 104
    LCD contrast, 101
    LCD error messages, 157
    left position adjustment, 97
    LENGTH
    how to set as head-close action, 103
    how to set as power-up action, 102
    liability, 2
    Liner Take-Up mode
    description and media path, 63
    how to select, 97
    load defaults, 104
    location for printer, 27
    lubrication, 148

    N
    navigation, 15
    network configuration label
    print using CANCEL self test, 165
    various ways to print, 100
    network defaults, 104
    network settings
    load defaults, 104
    reset network, 113
    NO MOTION
    how to set as head-close action, 103
    how to set as power-up action, 102
    non-continuous media
    described, 19
    problem with labels, 162
    selecting media type, 94

    O
    operating conditions, 27
    ordering replacement parts, 148
    OUT OF MEMORY message, 160

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  • Page 190

    190

    Index

    P
    parallel port
    characteristics of parallel connection, 177
    connecting the printer to a computer, 41
    specifications, 176, 177
    parity, 121
    PAUSE button
    FEED and PAUSE self test, 170
    PAUSE self test, 166
    ZT210 printer control panel, 14
    ZT220 printer control panel, 14
    ZT230 printer control panel, 13
    Peel-Off mode
    cleaning peel-off assembly, 140
    description and media path, 63
    how to select, 97
    perforated media, 19
    PH NOT AUTHENTICATED message, 159
    power
    power cord specifications, 178
    site selection, 27
    Power-On Self Test (POST), 164
    power-up action, 102
    print darkness setting, 93
    PRINT HEAD OVERTEMP message, 159
    print information
    how to print various printer information, 100
    print method specification, 94
    print mode selection, 97
    print quality
    bar code does not scan, 154
    darkness comparison during FEED self test, 167
    printhead pressure adjustment, 127
    troubleshooting, 152
    print server
    active print server user menu item, 111
    characteristics of wired connection, 177
    characteristics of wireless connection, 177
    default gateway, 110
    ESSID, 112
    IP addresses, 109
    IP protocol, 111
    MAC address, 112
    network configuration label, 100
    reset network settings, 113
    subnet mask, 109
    print speed, 93
    print width adjustment, 96

    P1048261-005

    printer configuration label, 100
    printer diagnostics, 164
    printer driver, 28
    printer locks up, 163
    printer parameters, 18
    printer settings
    darkness, 93
    label left position, 97
    maximum label length, 99
    media type, 94
    print method, 94
    print mode, 97
    print speed, 93
    print width, 96
    reprint mode, 98
    settings not taking effect, 162
    tear-off position, 95
    printhead
    adjust printhead pressure, 127
    HEAD COLD message, 159
    how to clean, 136
    PH NOT AUTHENTICATED message, 159
    PRINT HEAD OVERTEMP message, 159
    THERMISTOR PREPLACE PRINTHEAD
    message, 159

    Q
    QR codes with error messages, 157
    QuickHelp pages, 157

    R
    radiation exposure limits, 4
    recycling printer parts, 148
    reflective sensor selection, 118
    registration loss during printing, 152
    reinitialize printer server, 104
    relative humidity
    operating, 27
    operating and storage, 176
    reload last saved settings, 104
    replacement parts, 148
    report shipping damage, 26
    reprint mode, 98
    reset network settings, 113
    reset printer to default values, 104
    reset to defaults, 104

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  • Page 191

    Index

    ribbon
    adhesive test, 22
    broken or melted ribbon, 155
    determining coated side, 21
    removal, 131
    ribbon not detected correctly, 156
    ribbon slips or does not advance, 155
    scratch test, 22
    setting Thermal Transfer mode, 94
    when to use, 21
    wrinkled ribbon, 155
    RIBBON IN message, 158
    RIBBON OUT message, 158
    ribbon sensor calibration
    procedure, 122
    ways to initiate, 105
    ribbon spindle tension adjustment, 130
    roll media
    described, 19
    loading, 71
    routine cleaning schedule, 134
    run a ZBI program, 107

    S
    scratch test
    media type, 21
    ribbon coated side, 22
    self tests, 164
    CANCEL, 165
    communication diagnostics, 171
    FEED, 167
    FEED and PAUSE, 170
    PAUSE, 166
    Power-On Self Test (POST), 164
    sensor profile, 100
    sensor type selection, 118
    sensors
    interpreting sensor profile, 172
    transmissive sensor selection, 118
    serial port
    characteristics of serial connection, 176
    connecting the printer to a computer, 41
    specifications, 176
    setup
    install the printer driver, 28
    unpack the print engine, 26
    unpack the printer, 26
    shipping
    report damage, 26
    reshipping the print engine, 26
    reshipping the printer, 26

    11/5/15

    SHORT CAL
    how to set as head-close action, 103
    how to set as power-up action, 102
    site selection for printer, 27
    smart phone
    QuickHelp pages, 157
    smudge marks on labels, 153
    spacing requirements, 27
    stop a ZBI program, 108
    storing the print engine, 26
    storing the printer, 26
    subnet mask, 109
    surface for printer, 27

    T
    tag stock
    described, 19
    take label sensor sensitivity, 119
    Tear-Off mode
    description and media path, 62
    how to select, 97
    tear-off position adjustment, 95
    temperature
    operating, 27
    operating and storage, 176
    tension setting for ribbon, 130
    Thermal Transfer mode
    media scratch test, 21
    setting, 94
    THERMISTOR REPLACE PRINTHEAD
    message, 159
    transmissive sensor selection, 118
    troubleshooting
    communications problems, 161
    diagnostic tests, 164
    error messages, 157
    indicator lights, 150
    print quality problems, 152
    ribbon problems, 155
    types of media
    black mark media, 19
    continuous roll media, 20
    fanfold media, 20
    non-continuous roll media, 19
    perforated media, 19
    tag stock, 19
    web media, 19

    P1048261-005

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  • Page 192

    192

    Index

    U
    unpack the print engine, 26
    unpack the printer, 26
    USB port
    characteristics of USB connection, 176
    connecting the printer to a computer, 37
    specifications, 176
    user menus, 18

    V
    ventilation requirements, 27
    vertical drift
    top-of-form position, 153

    W
    web media
    described, 19

    P1048261-005

    wired print server
    characteristics, 177
    specifications, 176, 177
    wireless print server
    characteristics, 177
    specifications, 176, 177
    wrinkled ribbon causes, 155

    Z
    Zebra Basic Interpreter (ZBI)
    enable, 107
    run a ZBI program, 107
    stop a ZBI program, 108
    Zebra Setup Utilities
    installation, 28
    print a test label, 87
    ZebraDesigner, 89
    ZPL mode, 117
    ZPL override, 115

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  • Page 193



  • Page 194

    Corporate Headquarters
    Zebra Technologies Corporation
    3 Overlook Point
    Lincolnshire, IL 60069 USA
    T: +1 847 634 6700
    Toll-free +1 866 230 9494
    F: +1 847 913 8766
    http://www.zebra.com

    P1048261-005






Missbrauch melden von Frage und/oder Antwort

Libble nimmt den Missbrauch seiner Dienste sehr ernst. Wir setzen uns dafür ein, derartige Missbrauchsfälle gemäß den Gesetzen Ihres Heimatlandes zu behandeln. Wenn Sie eine Meldung übermitteln, überprüfen wir Ihre Informationen und ergreifen entsprechende Maßnahmen. Wir melden uns nur dann wieder bei Ihnen, wenn wir weitere Einzelheiten wissen müssen oder weitere Informationen für Sie haben.

Art des Missbrauchs:

Zum Beispiel antisemitische Inhalte, rassistische Inhalte oder Material, das zu einer Gewalttat führen könnte.

Beispielsweise eine Kreditkartennummer, persönliche Identifikationsnummer oder unveröffentlichte Privatadresse. Beachten Sie, dass E-Mail-Adressen und der vollständige Name nicht als private Informationen angesehen werden.

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Registrieren auf E - Mails für Zebra ZT230 wenn:


Sie erhalten eine E-Mail, um sich für eine oder beide Optionen anzumelden.


Holen Sie sich Ihr Benutzerhandbuch per E-Mail

Geben Sie Ihre E-Mail-Adresse ein, um das Handbuch zu erhalten von Zebra ZT230 in der Sprache / Sprachen: Englisch als Anhang in Ihrer E-Mail.

Das Handbuch ist 13,06 mb groß.

 

Sie erhalten das Handbuch in Ihrer E-Mail innerhalb von Minuten. Wenn Sie keine E-Mail erhalten haben, haben Sie wahrscheinlich die falsche E-Mail-Adresse eingegeben oder Ihre Mailbox ist zu voll. Darüber hinaus kann es sein, dass Ihr ISP eine maximale Größe für E-Mails empfangen kann.

Andere Handbücher von Zebra ZT230

Zebra ZT230 Bedienungsanleitung - Deutsch - 206 seiten

Zebra ZT230 Kurzanleitung - Holländisch - 18 seiten


Das Handbuch wird per E-Mail gesendet. Überprüfen Sie ihre E-Mail.

Wenn Sie innerhalb von 15 Minuten keine E-Mail mit dem Handbuch erhalten haben, kann es sein, dass Sie eine falsche E-Mail-Adresse eingegeben haben oder dass Ihr ISP eine maximale Größe eingestellt hat, um E-Mails zu erhalten, die kleiner als die Größe des Handbuchs sind.

Ihre Frage wurde zu diesem Forum hinzugefügt

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