Bedienungsanleitung Alcatel one touch mini ot 708 (Seite 39 von 40) (Englisch)

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Unable to receive incoming calls

• Make sure your cellphone is switched on and connected to a network (check for

overloaded or unavailable network)

• Check your subscription status with your operator (credit, SIM card valid, etc.)

• Make sure you have not forwarded incoming calls (see page 38)

• Make sure that you have not barred certain calls

The caller’s name does not appear when a call is received

• Check that you have subscribed to this service with your operator

• Your caller has concealed his/her number

The sound quality of the calls is not optimal

• You can adjust the volume during a call by means of the

key

• Check the radio reception icon level

I am unable to use the features described in the manual

• Check with your operator to make sure that your subscription includes this service

• Make sure this feature does not require an Alcatel accessory

When I select a number from my directory, the number is not dialled

• Make sure that you have correctly recorded the number in your file

• Make sure that you have selected the country prefix when calling a foreign country

I am unable to create a file in my directory

• Make sure that your SIM card directory is not full; delete some files or save the files

in the product directory (i.e. your professional or personal directories)

My callers are unable to leave messages on my voicemail

• Contact your network operator to check service availability

I cannot access my voicemail

• Make sure your operator’s voicemail number is correctly entered in “My

Numbers”

• Try later if the network is busy

I am unable to send

and receive messages MMS, Vox MMS

• Check your phone memory available as it might be full

• Contact your network operator to check service availability and check MMS parameters

(see page 28)

• Verify the server center number or your MMS profile with your operator

• The server center may be swamped try again later

The

icon is displayed on my standby screen

• You have saved too many short messages on your SIM card; delete some of them or

archive them in the product memory

“No service” is displayed

• You are outside of the network coverage area

I have already entered 3 incorrect PIN codes

• Contact your network operator to obtain the PUK code (Personal Unblocking Key)

I am unable to connect my telephone to my computer

• Install first of all Alcatel’s PC suite

• Use “Install the connection” and perform the installation

• Check that your computer meets the requirements for Alcatel’s PC Suite installation

I am unable to download new files

• Check for free space

• Delete some files

• Select the MicroSD Card to store the files you downloaded

• Check your subscription status with your operator

The phone can’t be detected by others via Bluetooth

• Make sure that Bluetooth is turned on and your cellphone is visible to other users (see

page 56)

My cellphone is dead, can’t power on

• Make sure your battery is not completely used up or damaged.

• Remove your battery, remove your SIM card then power it on again.

•

Hold down

key + key at same time, then press up

key to reset it.

(1)

ALL User phone data: contacts, photos, messages, files and downloaded applications

such as Java games will be lost permanently. Please do not remove battery

during resetting.

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Alcatel one touch mini ot 708 Seite 39

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