Bedienungsanleitung Caldera Vacanza - serie 2018 (Seite 36 von 40) (Englisch)

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ServIce InformatIon

GENERAL INFORMATION

Your CALDERA spa has been designed to provide years of trouble-free

use. As with any appliance, problems may occasionally occur that require

the expertise of a qualified service person. Though such simple repairs

as resetting a GFCI switch or breaker, high limit thermostat, or pressure

switch, or replacing a light bulb may not require a service call, they may

indicate that a more serious condition exists. These conditions may

require an experienced service person. Before calling for service, please

refer to the Troubleshooting Guide.

NOTE: Always retain your original sales receipt for future reference.

GFCI AND HIGH LIMIT THERMOSTAT

If your spa fails to operate at any time, the following items should be

checked:

1. Check the power supply to the spa.

2. Check the GFCI (located at the end of the cord in standard models or in the

electrical subpanel in 30 amp converted models) and see if it has tripped. If a

GFCI has tripped, reset it. If it will not reset, this may be an indication of a ground

fault (short circuit) within the electrical components. Contact an Authorized Service

Technician for a complete diagnosis.

3. If, upon checking the GFCI you find it has not tripped, check the house breaker

panel and ensure the main breaker for the electrical circuit supplying the spa has

not tripped. If it has, this is an indication that either the circuit was overloaded or a

ground fault exists between the breaker panel and the spa receptacle. Contact a

qualified electrician.

4. If, upon checking the main house breaker, you find no failures, the heater high-

limit thermostat should be checked. Tripping of the heater high-limit thermostat is

normally a result of one or a combination of any of these problems: 1) blockage

within the system plumbing, 2) switch malfunction in the heater circuit, or 3) the low

speed mode of the jet pump is not functioning.

5. If the heater high-limit has tripped, the control panel display will display - - - -. Reset

the heater high-limit by allowing the water to cool and disconnecting power to the

spa for at least thirty seconds. If the heater high-limit continues to trip, contact an

Authorized Service Technician for a complete diagnosis.

If the spa does not function and the GFCI or GFCI breaker and heater

high-limit have not tripped, then the problem should be referred to an

Authorized Service Technician. Refer to the Troubleshooting Guide for

additional service information.

MISCELLANEOUS SERVICE

INFORMATION

The jet pump is equipped with an overload cut-off switch, which is

designed to protect the pump from overheating. If the pump shuts itself

off in a new spa, it is usually the result of one, or a combination of, the

following factors:

High Temperature: During the summer months, especially in warmer

climates, the ambient temperature contributes to excessively high

temperatures within the equipment compartment.

Improper House Wiring: If the spa is not connected to a dedicated

circuit, or is connected to an extension cord, or the house wiring is

undersized, the pump may starve for voltage and therefore may draw

more amperage and generate excessive heat. This will often cause the

circuit breaker to trip repeatedly.

IMPORTANT:

1. If the pump is shutting down due to excessive heat, make sure the equipment

compartment has adequate ventilation. The air gap at the bottom and the jet pump

vent at the bottom left corner must not be blocked. Should your jet pump continue to

shut off after short periods of use, contact a qualified service technician.

2. The VACANZAZ spa is equipped with a safety suction spring

valve which will break the prime of the jet pump if both suction

fittings are obstructed.

ACTS INVALIDATING WARRANTY

The limited warranty is void if the CALDERA spa has been improperly

installed, subjected to alteration, misuse, or abuse, or if any repairs on

the spa are attempted byanyone other than an authorized representative

of Watkins Wellness. Alteration shall include any component or plumbing

change, electrical conversion, or the addition of any non-approved

sanitation or water purification device or heating system which contributes

to component or unit failure or unsafe operating system.Misuse and

abuse shall include any operation of the spa other than in accordance

with Watkins Wellness printed instructions, or use of the spa in an

application for which it is not designed; specifically: use of the spa in a

non-residential application; damage caused by operation* of the spa

at water temperatures outside the range of 1.7°C and 49°C; damage

caused by a dirty, clogged or calcified filter cartridge; damage to the

spa surface caused by the use of tri-chloro chlorine, BCDMH, misuse

of chemical tablets in a floater, acid, or any other spa chemicals or spa

surface cleaners which are not recommended by Watkins Wellness;

damage caused by allowing undissolved spa sanitizing chemicals to

lie on the spa surface (no spa surface material can withstand this kind

of abuse); damage to components or spa surface caused by improper

water chemistry maintenance; and damage to the spa surface caused by

leaving the spa uncovered while empty of water and in direct exposure to

sunlight (this may cause solar heating distress in warm weather regions).

These are considered abuses and may invalidate this warranty.

*Operation of the spa does not mean “use” of the spa! Watkins Wellness

does not recommend using the spa if the water temperature is above or

below the spa’s control panel temperature range.

DISCLAIMERS

Watkins Wellness shall not be liable for loss of use of the VACANZA

series spa or other incidental or consequential costs, expenses or

damages, which may include but are not limited to, the removal of a

permanent deck or other custom fixture. Any implied warranty shall

have a duration equal to the duration of the applicable warranty stated

above. Under no circumstances shall Watkins Wellness or any of its

representatives be held liable for injury to any person or damage to any

property, however arising.

CUSTOMER SERVICE

If you have any questions about any aspect of your VACANZA series spa

set-up, operation or maintenance that have not been answered by this

manual, consult your CALDERA dealer

Service Information

Caldera Vacanza - serie 2018 Seite 36

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