18
12 Getting Help
• Cool-iCam Online Services
Website: http://www.cool-icam.com
• Customer Support
If you have any problem with this product, we want to help. For immediate assistance, please phone the
Hotline, send e-mail to the support e-mail address or write to the address shown on the warranty card
enclosed.
• Arcsoft® Software Help
For Japan For North America
ArcSoft Japan Support Centre (Tokyo) ArcSoft HQ Support Centre
Tel: +81-03-3834-5256 (Fremont California, CA)
Fax: +81-03-5816-4730 Tel: 1-800-762-8657 (toll free number)
Web: http://www.mds2000.co.jp/arcsoft Fax: 1-510-440-1270
E-mail: japan@arcsoft.com and E-mail: support@arcsoft.com
support@mds2000.com
For China For South & Central America
ArcSoft China Support Centre (Beijing) Tel: 1-510-979-5520
Tel: 8610-6849-1368 Fax: 1-510-440-1270
Fax: 8610-6849-1367 E-mail: latinsupport@arcsoft.com
E-mail: china@arcsoft.com
For Oceania For Europe/Middle East/Africa & Rest
ArcSoft Australian Support Centre of the World
(Baulkham Hills, New South Wales) ArcSoft Europe Support Centre (Ireland)
Tel: 61 (2) 9899-5888 Tel: +353-(0) 61-702087
Fax: 61 (2) 9899-5728 Fax: +353-(0) 61-702001
E-mail: support@supportgroup.com.au E-mail: europe@arcsoft.com
Visit www.arcsoft.com technical support and frequently asked questions (FAQ’s).
13 Appendix
• Technical Specications
Camera:
• Memory: Internal memory - 8MB Nand flash
• Image Performance for Video on Web-cam:
Approximately 10fps for 320 x 240 pixel
• Image Sensor: 1.3M 1/2” CMOS sensor
• Still Image Resolution:
• High 1280 X 1024 17 pictures
• Medium 1280 X 1024 34 pictures
• Low 640 X 480 72 pictures
• Exposure: • Automatic
• Working Range: • 5 feet - infinity
• Working Range (underwater):
Horizontally/vertically under very clear water: • Up to 10 feet (approximately)
Horizontally/vertically under cloudy water: • Up to 2 feet (approximately)
• Flash light : recommended distance between 3.3 to 8.2 feet
• Flash light underwater : recommended distance between 2.3 to 4.3 feet
• Video Clip: Unlimited when connected to the computer via video capture software
• Video Clip: Approximately 70 seconds
• Video Clip with Audio: Approximately 30 seconds
• Audio Clip: > 2000 seconds
• File Format: • Still Image - JPEG (PC & Mac)
• Video Clip - AVI format (PC)/QuickTime™ (Mac)
• Audio Clip - WAV format (PC)
• External Connector: USB
• Auto Power Off: After 30 seconds inactivity
• Self Timer: Electronic self-timer with 10 seconds delay
• Power Supply: USB Port and 2 x AA Batteries (included)
• Operating System:
• For Windows® Users: Microsoft® Windows® 98SE, Me, 2000 or XP
• For Macintosh® Users: Mac® OS 8.6 - 9.2
