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1.3 Heat Issues
When running multiple applications, using the screen on its brightest setting, or when being charged, this device
can get quite hot. This is normal and should not cause any inconvenience when in use.
1.4 System has anomalies and doesn’t work correctly
Installing some third-party applications may cause the system not to operate correctly. Press the RESET button
and perform a system reset to resolve this issue.
1.5 Cannot set E-mail Account or registration application
Ensure that the MID is connected to a Wi-Fi network and can connect to the Internet.
Ensure you E-mail settings have been entered correctly for the account being accessed.
Make sure your system time and local time are correct.
1.6 Can not record
Use a needle or paper clip to reset unit on the back of the device, then check if the record function works correctly.
1.7 The stand-by time of the device is too short
The duration of the lithium battery varies with environmental temperature changes and theservice conditions. If the
environment temperature is too low or too high, the duration of the battery willbe affected. It is recommended to
use this device at normal temperature.
Battery life is dependent on usage. High volume,WIFI, and the frequent use may cause the battery to be drained at
a higher rate.
1.8 No sound via earphone
Please check if the volume setting is 0.
Please check if audio file is broken, and try to playanother audio file to confirm. If the audio file is broken, it may
cause severe noise or static.
1.9 The color distortion of video or picture display
Usea needle or paper clip to reset unitonthe back of the device to solve this issue.
1.10 Can not copy files
Please check if the device is connected to the computer correctly.
Please check if the memory space is full.
Please check if the USB cable is broken.
1.11 Other troubles Please follow up the steps as below to fix theother troubles before you return the MID/Tablet PC to
us:
Step 1: Use a needle or paper clip to reset unit on the back of the device, then check if the function works correctly
Step 2: Upgrade the firmware from the PC and restart the device and then check if the function works correctly.
