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Before contacting the After-Sales Service
1. Switch the appliance off and then on again it to see if the problem has been eliminated.
If the problem persists after the above checks, contact the nearest After-Sales Service.
Always specify:
• a brief description of the fault;
• the product type and exact model;
• the Service number (the number after the word Service on the rating plate), located under the appliance
(on the metal plate).
• your full address;
• your telephone number.
If any repairs are required, contact an authorised After-Sales Service Centre (to ensure the use of original
spare parts and correct repairs). Spare parts are available for 10 years.
After-Sales Service
Instructions for use
Pans
- If a magnet is attracted by the bottom of a
container, the container is suitable for induction
cooking;
- prefer pans declared as suitable for induction
cooking;
- cookware with thick bottoms;
- a small saucepan reduces the power but will not
cause energy dispersion. The use of containers
with a diameter of less than 10 cm is not
recommended;
- stainless steel containers with multilayer bottom
or ferrite stainless steel if the bottom indicates:
for induction;
- cast iron containers, better with an enamelled
bottom to avoid scratching the ceramic glass
hob;
- containers made of glass, ceramic, terracotta,
aluminium, copper or non-magnetic stainless
steel (austenitic) are not recommended and are
unsuitable.
The pan to use with the wok induction model must
be semi spherical.
Maintenance
By means of a scraper immediately remove any
alluminium foil bits, food spills, grease splashes,
sugar marks and other high sugar-content food
from the surface in order to avoid damaging the
hob.
Subsequently clean the surface with some paper
towel and SIDOL or STANFIX, rinse with water
and dry by means of a clean cloth.
Under no circumstance should sponges or abrasive
cloths be used; also avoid using aggressive
chemical detergents such as oven sprays and spot
removers.
DO NOT USE STEAM CLEANERS
