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User Manual
Version 1.0
Logitech
®
Harmony
®
One+
Remote
1

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  • Page 1

    User Manual

    Logitech
    ®
    Harmony
    One+
    Remote
    ®

    Version 1.0



  • Page 2

    © 2011 Logitech Inc. All rights reserved. Logitech's trademarks are either registered
    trademarks or trademarks of Logitech in the US and other countries. All other trademarks
    are the property of their respective owners.



  • Page 3

    LOGITECH HARMONY ONE+ USER MANUAL

    Contents
    Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
    Getting to know your Harmony One+. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
    How your Harmony One+ works. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
    Devices, inputs, and activities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
    The buttons on your Harmony One+. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
    What’s on the Harmony One+ touchscreen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
    Using your Harmony One+. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
    Selecting an activity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
    Using the Remote Assistant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
    Controlling your devices individually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
    Using your favorite channels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
    Turning off your devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
    Setting the date and time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
    Recharging your remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
    Using the Help button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
    Setting up your Harmony One+ for the first time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
    Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
    1. Creating your user account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
    2. Connecting your Harmony One+ to your computer. . . . . . . . . . . . . . . . . . . . . . . 8
    3. Setting up the devices you want to control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
    4. Setting up activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
    5. Updating the remote. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
    Determining your inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
    Device Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
    Testing your remote. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
    Changing your setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
    Adding and changing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

    III



  • Page 4

    LOGITECH HARMONY ONE+ USER MANUAL

    Adding and changing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
    Adding a passthrough device to an activity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
    Changing buttons for a device or activity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
    Teaching commands using your old remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
    Setting up favorite channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
    Troubleshooting problems with your Harmony One+. . . . . . . . . . . . . . . . . . . . . . . . . 17
    Getting help with your Harmony One+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
    Using the on-remote help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
    Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
    Product Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

    IV



  • Page 5

    LOGITECH HARMONY ONE+ USER MANUAL

    Introduction
    The Logitech Harmony One+ universal touchscreen remote is your answer to effortless
    home entertainment. With one-button activities, you can go from watching TV
    to watching a DVD or listening to music with a single touch. The guided online setup
    steps you through the configuration of your Harmony One+, so you’ll soon be ready
    to sit back and relax!
    Whether you’re new to Harmony products or you consider yourself an expert,
    this User Manual provides you with the information you need.

    Getting to know your Harmony One+
    How your Harmony One+ works
    The Harmony One+ is an activity-based infrared (IR) universal remote control.
    Using Harmony software, you can set up the Harmony One+ to control up to
    15 devices.
    The Harmony One+ delivers powerful activity-based control using Smart
    State Technology®. This technology allows the Harmony One+ to keep track
    of the devices it controls, so it always knows which of your devices are on.

    Devices, inputs, and activities
    To make the most of your Harmony One+, you need to understand the following
    terms: devices, inputs, and activities.
    Devices
    Devices are the components of your entertainment system. They’re things like your TV,
    cable box, DVD player, or game console.
    Inputs
    Inputs are connections on the back of your devices. Inputs are used to connect
    your devices to each other. When you want to go from watching TV to watching
    a DVD or listening to music, you typically need to switch your TV and/or audio receiver
    to the correct input. For example, if your DVD player is connected to your TV using
    the HDMI 1 input, then the TV needs to be set to HDMI 1 to watch a DVD.
    Activities
    An activity is something you do with your entertainment system, like watching TV,
    listening to music, or playing a game. Your Harmony remote automates activities
    so that a single button turns on all the necessary devices for each activity, and switches
    them to the required inputs. For example, pressing the Watch TV button might
    turn on your TV, your cable or satellite receiver, and your audio receiver, and switch
    to the correct video and audio inputs.
    The activity also determines which devices handles important functions such as
    changing channels or controlling the volume.

    1



  • Page 6

    LOGITECH HARMONY ONE+ USER MANUAL

    The buttons on your Harmony One+
    The buttons on the
    Harmony One+ may
    have different functions
    or control different
    devices depending on
    the activity or device.
    For more information,
    see Changing buttons
    for a device or activity
    on page 15.

    The Off button turns off all the devices in the current activity.
    Off

    The arrow keys help you page through items on the touch
    screen.
    Options

    Devices

    The function buttons are dynamic and select the functions
    displayed above on the button on the touchscreen.
    The Activities button displays your activities.

    Activities

    The Help button starts the on-remote help.

    Help

    The Menu button opens the on-screen menu for the device
    selected.

    Menu

    The page up and page down arrows help you navigate
    through your on-screen guide or menu.

    Off

    My Activities
    1/2 pages

    Tue 4:51

    The Info button opens the information section of
    your on-screen guide.

    Info

    The Exit button closes your on-screen menu or guide.

    Exit

    Options

    Devices

    Activities

    Help

    The Guide button opens your on-screen guide.

    Guide

    The volume button changes the volume.

    +
    Vol

    Menu

    Info

    Exit

    Guide

    The navigation pad arrows allow you to move through menus
    or on-screen guides.

    OK

    +

    +
    OK

    Vol

    Ch

    The channel button changes the channels.

    +
    Ch

    The mute button mutes the sound.

    Replay

    1

    2
    abc

    4
    ghi

    7
    pqrs

    clear

    The previous channel buttons returns you to the last channel
    you were on.

    Skip

    5
    jkl

    8
    tuv

    0

    3

    The play area puts your play, pause, skip and other buttons
    in one area for quick access.

    def

    6
    mno

    Replay

    Skip

    9
    wxyz

    1

    E

    4

    enter

    2
    abc

    ghi

    7
    pqrs

    5
    jkl

    8
    tuv

    3
    def

    The number pad has the digits 0-9.

    6
    mno

    9
    wxyz

    0

    E

    The enter button enters a selection from the number pad.

    enter

    +

    clear

    2

    The clear button clears an entry from the number pad.



  • Page 7

    LOGITECH HARMONY ONE+ USER MANUAL

    What’s on the Harmony One+ touchscreen
    Off

    Activities

    Watch a DVD
    1/2 pages

    When you press the Activities button, the touchscreen
    displays the activities you have set up. When you tap
    an activity on the touchscreen, the activity starts, and the
    commands for that activity appear on the touchscreen.
    The commands may apply to any of the devices that
    you use for that activity. For example, if you’re watching TV,
    the touchscreen displays functions and commands for your TV
    and the cable or satellite box you use in the Watch TV activity.

    Tue 4:51

    Chptr+

    Aspect

    Chptr-

    Frame
    Advance

    Angle

    Zoom
    Devices

    Off

    Devices

    Devices
    1/2 pages

    When you are viewing activities on your remote’s touchscreen,
    you can switch to device mode by pressing the Devices button
    on your remote. A list of devices appears on the touchscreen.
    You can select a device, then view the commands that are
    available for that device.

    Tue 4:51

    TV
    DVD

    Activities

    Favorite channels
    If you have favorite channels set up on your Harmony One+,
    a Favorites option will appear at the bottom of the
    touchscreen when you start the Watch TV activity.
    Tap Favorites then tap the name or icon for the favorite
    channel you want to watch.

    A
    B

    C

    Status icons
    A: The status indicator flashes whenever a command is being
    sent from your Harmony One+. B: The status of the battery.
    C: The current date and time. Navigating screen options
    The buttons surrounding the remote’s screen allow you to
    navigate the screen options. The arrow buttons help you
    move through each page of options, while the bottom buttons
    allow you to choose the option displayed on the touchscreen
    above. The upper left corner of the screen shows the current
    page number and how many pages there are in total.

    Off

    My Activities
    1/2 pages

    Tue 4:51

    Off

    My Activities
    1/2 pages

    Options

    Tue 4:51

    Devices

    Watch TV

    Activities
    Menu

    Watch a DVD

    Help

    Listen to Music

    Exit

    Guide

    +
    Vol

    Info

    Devices

    Options

    +
    OK

    Ch

    3
    Replay

    Skip



  • Page 8

    LOGITECH HARMONY ONE+ USER MANUAL

    Using your Harmony One+
    Selecting an activity
    You can start an activity by pressing the Activities button
    on your remote then tapping the appropriate activity on
    the touchscreen.

    Off

    My Activities
    1/2 pages

    Tue 4:51

    Watch TV
    Watch a DVD

    Harmony One+ will take care of powering on the required
    devices, powering off the ones not needed, and changing
    inputs if necessary.

    Listen to Music
    Options

    Devices

    Using the Remote Assistant
    The Harmony One+’s Remote Assistant appears on the
    touchscreen when you disconnect the remote after syncing,
    and when you start an activity. It guides you through the activity. For example,
    when you select the Watch TV activity, the Remote Assistant asks you if the TV is on
    and if the other devices in the activity are configured properly.
    You can temporarily turn off the Remote Assistant by pressing the function
    button below Options then tapping the Turn Remote Assistant Off option on
    the touchscreen. The Remote Assistant will reappear after the next sync.

    Controlling your devices individually
    In some cases, you may want to control a device individually. You may, for example,
    want to access a function not included in the current activity (such as picture-inpicture). When you are in an activity, pressing the Devices button shows you a list
    of your devices. Choose the device you want to control. If necessary, use the arrow
    buttons to find the page with the desired device. Once you select the device,
    the Harmony One+ screen shows the commands for that device. Choose the desired
    command. Once you’ve finished, press the center button to return to activities mode.
    If you find yourself regularly switching to device mode to perform
    a particular function, you should consider adding that function
    to an activity. For more information, see Setting up activities
    on page 9.

    4



  • Page 9

    LOGITECH HARMONY ONE+ USER MANUAL

    Using your favorite channels
    You can set up favorite channels for your TV, or your cable or satellite receiver.
    For each channel, you can choose the icon you want to appear on the touchscreen.
    For more information, see Setting up favorite channels on page 16.
    To select a favorite channel:
    1. Press the Watch TV button. On your remote’s touchscreen, select the Favorites
    option. Your favorite channels will appear on the screen.
    2. If you have set up more than four favorite channels, they will appear
    on multiple pages. Use the arrow buttons to move between pages.
    3. To jump to a favorite channel, simply tap the channel number or icon.

    Turning off your devices
    Press the Off button to power off all the devices used in the current activity.
    You don’t need to turn off devices when switching between
    activities. The Harmony One+ ensures the proper devices for
    the activity are on or off.

    Setting the date and time
    You can change the date and time that appears on the Harmony One’s touchscreen.
    To set or change the date and time, follow these steps:
    1. On your Harmony One’s screen, press the function button below Options.
    2. Tap the Date and Time option.

    Recharging your remote
    Your Harmony One+ comes with a charging
    station. The charging station plugs into a wall
    outlet and charges the battery every time
    you put the remote on it. To ensure your remote
    stays charged, be sure to place it back on
    the charging station when you’re done using it.

    Off

    5



  • Page 10

    LOGITECH HARMONY ONE+ USER MANUAL

    Using the Help button
    Because obstacles or distance can interfere with the signals the Harmony One+ sends
    when it starts an activity (for example, someone walks between your Harmony One+
    and the TV when you press Watch TV, or you’re very far away from the system
    when you start an activity), your Harmony One+ can become “out of sync” with
    your devices.

    To fix the problem, use the Help feature on your remote.
    1. On the remote, press the Help button.
    2. Answer the questions and follow the instructions on
    the Harmony One+ touchscreen. The Harmony One+
    re-sends commands to make your remote “in sync”
    with your devices.
    3. To access advanced help features, press and hold
    the Help button for 5 seconds.
    If you have used the Help feature to fix the problem several
    times in the past, you may be asked some questions
    to help fix the problem permanently. When you’re done
    with this process, the Harmony One+ will be “in sync”
    with your devices.

    Did that fix
    the problem?
    No

    Yes

    Exit Help

    Before pressing the Help button, be sure you’ve addressed the cause
    of the problem (for example, remove any obstacles from the line
    of sight).
    6



  • Page 11

    LOGITECH HARMONY ONE+ USER MANUAL

    Setting up your Harmony One+ for the first time
    Overview
    You set up your Harmony One+ using a guided online setup process called
    My Harmony. It asks you a series of questions about your entertainment system
    as it walks you through the following steps:
    1. Creating your user account: The setup walks you through creating
    a user account on My Harmony. You may also be prompted to download
    and install software.
    2. Connecting your Harmony One+ to your computer: You will be prompted
    to connect your remote to your computer so they can communicate with
    each other.
    3. Setting up the devices you want to control: My Harmony walks you
    through entering the manufacturer and model numbers of the components
    of your entertainment system that you can collect using the Device Worksheet
    on page 11.
    online setup
    4. Setting up activities: My Harmony helps you setGuided
    up one-button
    activities
    that save you the trouble of turning on multiple devices and switching inputs.
    5. Syncing the remote: My Harmony transfers your setup information from
    your computer to the remote.
    After you set up and sync your Harmony One+ remote, you can change your setup and
    add favorite channels. For more information, see Changing your setup on page 13.
    Gathering your device information
    To simplify the setup process, we recommend you fill out
    the Device Worksheet, so that all the device information is at hand
    when you need it.
    Locating manufacturer and model number on your devices
    Manufacturer names and model numbers are typically found at the front
    of a device, on a label on the back or side of the device, or in the user manual
    for that device.

    7



  • Page 12

    LOGITECH HARMONY ONE+ USER MANUAL

    1. Creating your user account
    To access My Harmony, open a web browser and go to MyHarmony.com.
    When you visit MyHarmony.com for the first time, you must create a user
    account so you can save your settings and return at any time to make changes.
    From My Harmony, follow the online instructions to set up your remote and create
    your account. Depending on your system, you may be prompted to download
    and install software.

    2. Connecting your Harmony One+ to your computer
    When asked to do so, connect your Harmony One+ to your computer using
    the USB cable provided.
    1. Connect the smaller end of the cable to the USB port on your remote.
    2. Connect the wider end of the USB cable to a USB port on your computer.
    3. Once connected, the Harmony One+ will begin communicating with your
    computer. A Welcome screen will appear when the connection is complete.

    3. Setting up the devices you want to control
    From the Welcome screen, click Next to begin. My Harmony will walk you through
    the process of setting up devices. You’ll be asked to provide the manufacturer name
    and model number for all the entertainment devices you want to control with
    your Harmony One+. You can use the Device Worksheet on page 11 to gather
    the necessary information. For devices with multiple inputs (like TVs and AV receivers),
    you’ll need to note which devices are connected to them, and with which inputs.



    8

    Adding new devices at a later time
    If you want to add additional devices after the initial setup,
    see Adding and changing devices on page 13.



  • Page 13

    LOGITECH HARMONY ONE+ USER MANUAL

    4. Setting up activities
    After you have finished identifying your devices, you can start setting up your activities.
    An activity is something you do with your entertainment system, like watching TV,
    listening to music, or playing a game. Your Harmony remote automates activities so
    that a single button turns on all the necessary devices for each activity, and switches
    them to the required inputs. For example, pressing the Watch a Movie button might
    turn on your TV and your DVD player, and switch the TV to the DVD player’s input.

    1

    --:-- --:--

    2

    HDMI 1

    3

    PLAY

    0:00 0:00

    0:00 1:10

    My Harmony prompts you to set up the Watch TV activity, and allows you to set
    up other activities (depending on the devices you have added to your account).
    If you haven’t added enough devices to support an activity, you won’t be given
    an opportunity to add any. When you set up an activity, you choose the devices
    that are involved in the activity, and indicate which devices you use to control which
    functions. For example, when you set up the Watch TV activity, you pick the device
    that changes the channels and the device that controls the volume. If the device has
    more than one input, My Harmony asks you which input the device uses. If you’re not
    sure, see Determining your inputs on page 10 for more information. You may also
    be asked additional questions depending on your entertainment system.

    5. Updating the remote
    When you’re finishing adding activities, click Sync to transfer your setup information
    to your Harmony One+. After the remote has been updated, the setup process will
    prompt you to disconnect the remote from your computer and test your remote
    on your home entertainment system. For specific details about testing your remote,
    see Testing your remote on page 12.

    9



  • Page 14

    LOGITECH HARMONY ONE+ USER MANUAL

    Determining your inputs
    One of the most important steps in creating your activities for your Harmony One+
    is determining which inputs your system uses for each device. If you’re not sure,
    this section offers some suggestions on how to figure out which inputs
    your entertainment system uses.
    Inputs are connections on the back of your devices. Using inputs, you connect
    your devices to each other. For example, your DVD or cable box may be connected
    to your TV through an HDMI input. After you know how your devices are connected,
    you can use the information to create your activities using My Harmony.
    Step 1— Turn on all your devices
    To determine which devices are using which inputs, you should start by turning on all
    the devices in your entertainment system.
    If possible, you should start playing something in your DVD player, CD player, VCR, etc.
    By having all your devices on, it’s easier to see how they’re connected.
    You can use the Device Worksheet on page 11 to keep track of which devices
    are connected using which inputs.
    Step 2 — Watch the TV
    In this step, you must use your TV’s original remote control to switch between inputs.
    1. Using your TV’s original remote, press the input button and select each input
    one-at-a-time.
    2. For each input, note which device appears to be connected to that input.
    For example, if you switch to HDMI 1 and see your DVD playing, you know
    your DVD player is connected to HDMI 1.
    Step 3 — Listen to the sound
    You need to complete this step only if you have a separate device (called an audio
    receiver) that manages the sound for your entertainment system. For example,
    you may have a home theater system or connect your TV to your stereo so that
    the sound comes out of your stereo speakers.
    ®

    ®

    You must use your audio receiver’s original remote control to switch between inputs.
    1. Using your audio receiver’s original remote, press the input button and select
    each input one-at-a-time.
    2. For each input, note which device appears to be connected to that input.
    For example, if you switch to OPTICAL 1 and hear the sound from your DVD
    playing, you know your DVD player is connected to OPTICAL 1.

    10



  • Page 15

    LOGITECH HARMONY ONE+ USER MANUAL

    Device Worksheet

    As part of setting up your Harmony remote, you will need to enter information about
    the components in your entertainment system. Fill out this worksheet to use as your guide.
    List the entertainment components below that you want to control with your new remote.
    Device

    Manufacturer

    Model #

    Inputs

    From

    e.g. TV

    Sony

    KDL-42V4100

    HDMI 1

    Cable box

    Tip Center
    How to Find Model Numbers

    TV

    Cable/Satellite
    DVD
    Game system

    On most entertainment
    components, the model number
    is usually found on a label located
    on the front, back, side, or bottom.

    MANUFACTURER
    MODEL NO: SD-3990-SC
    120V AC - 60Hz 13W
    SN: MC110D00001234

    AV Receiver /
    Home Theater
    ACME

    SD-3990-SC

    What are inputs... and why do I need to know about them?
    Inputs are how your devices are connected. Your Harmony remote
    needs to know your inputs so that it can switch them automatically
    for you when you start an activity.

    Tips for identifying Manufacturer:

    • also referred to as “make” or “brand name”
    • typically on the front of the component
    • sometimes on the label with the Model Number
    • examples: Sony®, Phillips®, Denon®, DirecTV®, TiVo®, etc.

    Tips for identifying Model Number:

    • also “Model” or “M/N”
    • usually on a label on the front, back or bottom of the component
    (see the Tip Center)
    • model number may be different than model name
    • also found in the component’s user manual
    • examples: RC-QN3BK, CT-36XF36C, Explorer 3100, L32 HDTV 10A, etc.
    • NOT model number on the old remote control
    • NOT serial number (SN) which is usually much longer

    If you cannot find the model
    number on the component itself,
    the user manual that came with
    your component should list the
    manufacturer and model number.

    Once you have gathered all of your information, take this worksheet to your computer
    and continue setting up your Harmony remote.
    © Copyright 2010 Logitech or its licensors. All rights reserved.

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  • Page 16

    LOGITECH HARMONY ONE+ USER MANUAL

    Testing your remote
    Every time you update your Harmony One+, you should test your remote to ensure
    it’s working the way you expect. This section gives you the information you need to
    test your remote. It also has some suggestions on what to check while you’re testing
    your setup.
    If you run into specific issues while testing your remote, see Troubleshooting
    problems with your Harmony One+ on page 17 for suggestions and possible fixes
    for your problems.
    Testing your Harmony One+ is simple. Just try out the activities you use most often
    and use the on-remote help to correct any issues.
    In some cases, you may need to return to My Harmony to make changes
    to your remote’s setup to ensure the remote is working the way you want.
    To begin testing your remote:
    1. Disconnect the USB cable from your remote.
    If this is the first time you’ve updated your remote, the Harmony One+’s tutorial
    will appear on the touchscreen. Ensure all the devices in your entertainment
    system are turned off.
    2. If you are viewing the tutorial, follow the instructions displayed on the remote’s
    screen.
    3. Go to your entertainment system and try each of your activities.
    For tips on what to look for when starting an activity, or switching between
    activities, see below.
    4. If an activity doesn’t start correctly, press the Help button on the remote
    and the on-remote help will get you back “in sync”. After you finish testing
    your activities, be sure to re-test any for which you had to use the Help button.


    Testing your setup – Starting an activity
    Look for these things in particular:
    • Did all of your devices for that activity turn on?
    • Do you hear the correct sound?
    • If the activity includes your TV, do you see the correct picture?
    Testing your setup – Switching between activities
    Look for these things in particular:
    • Are all devices needed for this new activity on?
    • Did devices not needed for this activity turn off?
    • Do you hear the correct sound?
    • If the activity includes your TV, do you see the correct picture?

    12



  • Page 17

    LOGITECH HARMONY ONE+ USER MANUAL

    Changing your setup
    Whether you have a new device, or want to add favorite channels, or change the
    behavior of some buttons, you may need to make changes to your Harmony One+’s
    setup. In each case, you return to MyHarmony.com, and sign into your account.
    From the screen that appears, you select the appropriate option and follow the online
    instructions.

    Adding and changing activities
    When changing an activity, you can add or remove the devices used, and change any
    inputs or control options.
    To add or change activities: Go to MyHarmony.com and sign into your account.
    1. From My Harmony, to the Activities page by clicking the Activities tab
    or the Your Activities link.
    2. Click the appropriate link to add or change activities.
    3. After you have finished adding or changing activities, sync your remote.
    The number of activities you can add depends on the devices you have added
    to your account.

    Adding and changing devices
    To add or change the devices that your Harmony One+ controls:
    1. Go to MyHarmony.com and sign into your account.
    2. From My Harmony, go to the Devices page by clicking the Devices tab
    or the Your Devices link.
    3. Click the appropriate link to add or change devices.
    4. After you have finished adding or changing devices, sync your remote.
    Note: If you have already set up 15 devices (the maximum number of devices
    for the Harmony One+), the option for adding devices will not be available.

    If you delete a device, any activities using the device will also
    be deleted. Before deleting the device, modify any activities
    that use the device. If you’re replacing a device, add the new
    one first, then modify your activities to use the new device,
    then delete the old device.

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  • Page 18

    LOGITECH HARMONY ONE+ USER MANUAL

    Adding a passthrough device to an activity
    A passthrough device is a device that you add to your system that a signal passes
    through unaltered. For example, if you use your DVD recorder (or VCR) to record
    shows from your cable or satellite receiver, you may need to add your DVD recorder
    as a passthrough device to the Watch TV activity.
    In these examples, the DVD recorder and the AV switch are used as passthrough
    devices.

    DIGITAL CABLE/
    SATELLITE RECEIVER

    DVD RECORDER
    TV

    VCR

    DIGITAL CABLE/
    SATELLITE RECEIVER

    A/V SWITCH
    TV

    DVD PLAYER

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  • Page 19

    LOGITECH HARMONY ONE+ USER MANUAL

    Changing buttons for a device or activity
    You may wish to change how your remote buttons work for a particular device or
    activity. For example, your TV might have a picture-in-picture feature that you would
    like to make available on the remote. Using My Harmony, you can quickly and easily
    add or customize how buttons work for any device or activity.
    To change how buttons work in a device or activity:
    1. Go to MyHarmony.com and sign into your account.
    2. From My Harmony, go to the Buttons page by clicking the Buttons tab or
    the Change or Fix What a Button Does link.
    3. Click the appropriate link to change or fix buttons.
    4. After you have finished changing buttons, sync your remote.
    You can change functions for both the fixed buttons on your Harmony One+ remote,
    and for the options displayed on the remote’s touchscreen. For screen options,
    you can change both the function and the label used to represent the function on
    the touchscreen.

    Teaching commands using your old remote
    If there’s a command on your original remote that doesn’t appear on
    your Harmony remote, or doesn’t work properly, you can use your original remote
    to teach the command to your Harmony remote.
    To teach commands to your Harmony remote using your old remote:
    1. Go to MyHarmony.com and sign into your account.
    2. Follow the online instructions to change the buttons that appear on
    your remote or the options that are displayed on the remote’s screen.
    3. Follow the instructions to add a command that is not included on the command
    list, or fix one that doesn’t seem to work right.
    4. Follow the online instructions to teach the command to your Harmony remote.

    15



  • Page 20

    LOGITECH HARMONY ONE+ USER MANUAL

    When naming a command, Logitech suggests using the following naming conventions
    to make button assignment easier:





    Don’t use spaces or special characters such as /, & or * in the name.
    Capitalize the first letter of each word (for example, NextDisc, ModeDigital).
    Start the command name with its main function (for example, VolumeRearUp,
    VolumeRearDown, VolumeFrontUp). This helps group related commands.
    Start commands that select inputs (for example, on a stereo receiver) with the prefix
    “Input”. Don’t name the input based on what you’ve connected to your device;
    instead, name it according to how it’s connected (for example, InputHDMI1,
    InputHDMI2, InputVideo1, InputAux).

    You can also teach commands from your original remote to the Harmony remote
    while you are adding a device, while fixing device settings, when adding a missing
    command, or when fixing a button or screen option.

    Setting up favorite channels
    You can set up favorite channels for your TV, or your cable or satellite receiver.
    If your system has more than one channel changing device, you should set
    up the favorite channels within your Watch TV activity for the device you use
    to change channels.
    To set up your favorite channels: Go to MyHarmony.com and sign into your account.
    1. From My Harmony, go to the Favorites page by clicking the Favorites tab
    or the Your Favorite Channels link.
    2. Follow the online instructions to set up favorite channels.
    3. After you have finished setting up favorite channels, sync your remote.
    Your favorite channels will appear on the remote’s screen when you start
    the Watch TV activity then select Favorites.

    16



  • Page 21

    LOGITECH HARMONY ONE+ USER MANUAL

    Troubleshooting problems with your Harmony One+
    In this section, you’ll find some commonly reported issues and the suggested solutions.
    These solutions may help you fix problems you’re experiencing. If you still cannot fix
    the problem, refer to Getting help with your Harmony One+ on page 18.
    The TV doesn’t go to the right input when starting activities.


    From My Harmony, check your activity to ensure it is set up to use the correct
    input for your TV. Next, check that the inputs are in the correct order so
    the Harmony One+ can cycle through each input.

    When you try to add a new TV to your account, you get a message
    informing you that you haven’t entered the correct model number.


    The model number for many devices can be found on the front of the device.
    If it isn’t there, it might be on a label on the back, bottom, or side of the device.
    The model number shouldn’t be confused with the serial number for the device,
    or the model number of the device’s remote control, as many different devices
    by a manufacturer can share the same remote.
    If you can’t find a device’s model number, you can use the device’s original
    remote to teach its commands to your Harmony remote. For more information,
    see Teaching commands using your old remote on page 15.

    The On Demand command isn’t on the Harmony One+ for
    the Watch TV activity.


    You can map the command to any unused button on the Harmony One+ or on
    the remote’s screen. The command is likely in our database, but wasn’t mapped
    to the activity. If we’re missing the command, the Harmony One+ can learn it
    from your original remote. For more information, see Teaching commands using
    your old remote on page 15.

    My Harmony is unable to communicate with the Harmony One+.


    Ensure that the USB cable is plugged into your computer and into your remote.
    Ensure that you are not connecting through a USB hub. If you are, connect the
    cable directly to a computer USB port. Unplug the USB cable from your computer,
    and plug it in again. Unplug the USB cable from your remote, and plug it in
    again. Close your browser, start your browser again, and return to My Harmony.
    Plug the USB cable into a different USB port of your computer. Disable any antivirus, firewall, or pop-up blocker program. Restart your computer.

    17



  • Page 22

    LOGITECH HARMONY ONE+ USER MANUAL

    Getting help with your Harmony One+
    Several support features are available to help you with the setup and customization
    of your Harmony One+. To access support for your Harmony One+, follow these steps:
    1. Go to MyHarmony.com. Sign into your account.
    2. Click Support.
    You’ll be taken you to Logitech’s Support page where the following support options
    are available:
    FAQs
    (Frequently Asked
    Questions)

    A searchable list of customer questions with answers provided
    by Logitech’s support staff and other users.

    Community
    forums

    A message board where Logitech users and moderators
    discuss product issues and suggest solutions (accessible directly
    at http://forums.logitech.com).

    Support staff

    Contact Logitech Support staff via phone or e-mail.

    Using the on-remote help
    When one or more of your devices don’t power on or off, or when they don’t
    switch inputs correctly, you can use the Help button on the remote for simple
    troubleshooting. Answer the questions on your Harmony One+ to re-synchronize
    it with your entertainment system. See Using the Help button on page 6.

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  • Page 23

    LOGITECH HARMONY ONE+ USER MANUAL

    Glossary
    Activity
    An activity is something you do with your entertainment system, like watching TV,
    listening to music, or playing a game. With your Harmony remote, you can set up
    an activity so that a single button on the remote turns on the necessary devices,
    and switches them to the required inputs.
    Amplifier
    A stereo component that outputs to speakers, and increases the gain or level of
    an audio signal. An amplifier doesn’t typically include a radio.
    Aspect ratio
    The ratio of image width to image height. Common ratios are 1.85:1 and 2.35:1.
    Television screens are usually 1.33:1 (also known as 4:3). HDTV is 1.78:1, or 16:9.
    AV switch
    A device with several audio and video source inputs that sends a selected audio/video
    source input signal to an output device like speakers or a TV.
    Device
    A component in your home entertainment system.
    DVD recorder (DVR)
    A standalone unit that resembles and functions very much like a VCR. Like a VCR,
    DVD recorders all have AV source inputs; as well, it can record TV shows.
    Input
    Inputs are the connections on the back of your devices. Using these inputs,
    you connect your devices to each other.
    In sync
    The Harmony One+ knows what state all of your devices are in, such as whether
    they are on or off and which inputs they were last using. When it loses track
    of this information, it becomes “out of sync”. Your remote can send commands
    to your devices to become “in sync” again.
    IR (Infrared)
    Type of signal used by most remote controls. Harmony remotes can control devices
    that use IR for remote control.
    Mini-system
    A single unit that is some combination of the functionality of a DVD, VCR, radio,
    and amplifier. Also known as a home theater or home cinema.

    19



  • Page 24

    LOGITECH HARMONY ONE+ USER MANUAL

    Output device
    A device that produces the sound or picture, for example, a TV or speakers.
    Passthrough
    A device that routes video or audio from one device to another device.
    Personal Video Recorder (PVR)
    Contains an internal recorder and player that records and plays video without
    the use of a removable tape or disc. Typically PVRs can pause, rewind, instantly replay,
    and play slow-motion for live or recorded TV. Examples of PVR service providers
    are TiVo, ReplayTV, UltimateTV, and Keen PM. Many cable and satellite providers also
    provide PVR services and have PVRs included in some of their cable/satellite receivers.
    Receiver
    Also referred to as a tuner or a stereo receiver. A receiver can be any component
    that receives or tunes broadcast signals, or AM/FM radio. Typically refers to the single
    component that includes a preamplifier, surround processor, multi-channel amplifier,
    and AM/FM tuner.
    RF (Radio Frequency)
    Used by some remote controls to control devices because it doesn’t have the same
    line-of-sight restrictions as IR (infrared) signals.

    20



  • Page 25

    LOGITECH HARMONY ONE+ USER MANUAL

    Product Specification
    LCD Size
    LCD Resolution
    LCD Screen
    Touch Screen Technology
    Power Source
    Power Type
    Brands Supported
    Devices Supported
    Maximum number of devices per account
    Backlit keypad
    Backlight Color
    IR Learning
    Learning Capabilities
    IR Transmitters
    IR Transmission Range
    Memory Type
    Memory Amount
    Weight
    Dimensions
    Warranty
    Supported Platforms

    2.2" Diagonal
    220 x 176 (QCIF+)
    64,000 colors
    Capacitive
    Rechargeable
    Lithium Ion
    5,000+
    225,000+
    15
    Yes
    White or Amber (depending on mode)
    Yes (Up to 200 Khz)
    Any IR Device
    2
    Up to 65ft
    Flash
    4MB
    6 oz (with battery installed)
    8.75” x 2.3” x 1.3”
    1 Year
    Microsoft® Windows XP or Vista with
    Internet Explorer 7+, or Firefox 3+
    Microsoft® Windows 7 with Internet
    Explorer 8+ or Firefox 3+
    Intel Mac OS® 10.4.8+ with Firefox 3+
    or Safari 4
    Note: + indicates the specified version
    of software, or a later version.

    21



  • Page 26

    © 2011 Logitech Inc. All rights reserved. Logitech's trademarks are either registered
    trademarks or trademarks of Logitech in the US and other countries. All other trademarks
    are the property of their respective owners.






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