Bedienungsanleitung Outdoor Life Garage Michigan (Seite 5 von 29) (Deutsch, Englisch, Holländisch, Französisch)

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GB General information

IMPORTANT: Check the contents of this package before you start with the

construction. Outdoor Life Products is not responible for the extra costs incur-

red due to insufficient pre-check prior to the start of the construction.

Dear Customer,

Congratulations on your purchase. Within these assembly instructions and accompanying

drawings we describe how to assemble your log cabin, step by step.

You purchased a durable wood product that you will enjoy for years to come. For best

results we bring the following points to your attention.

- The pallet contents should be checked within 14 days of receipt and prior to assembly.

- Outdoor Life Group Nederland B.V. cannot be held responsible for any additional costs

due to negligent or insufficient check prior to assembly.

- Unpack the wood two days prior to assembly so it can adjust to the areas humidity level.

- Take off the foil and place the planks and beams apart from each other in a place where

they are not exposed to sun and rain.

- Check against the included packing list to ensure that all parts are present.

- It is important to restack the log cabin parts if assembly is not or cannot be carried out

immediately and to cover it with the foil that served as protection for the pallet so that

they are not exposed to sun and rain.

- Do not store the package in a heated room

In case of home deliveries

The log cabin is delivered on a pallet packed in foil. The delivery address must be acces-

sible for lorries with a permissible total weight of 38 tonnes.

Receipt of goods

Before you sign the delivery manifest of the carrier, you should check the following:

1. Do the details on the delivery manifest correspond with your order?

2. Is the log cabin delivered on a pallet packed in foil?

3. Is any damage visible on the outside?

Important

If any of the above checks are not satisfactory, this should be marked on the manifest and

endorsed by the carrier before you sign for the delivery.

Claims

We take great care in production and packaging in order to deliver a quality product. It

can, however, happen that the delivered goods are not satisfactory. If any parts are missing

or are damaged in such a way so as they cannot be used, this should be reported in

writing or by e-mail or fax to our customer service desk within 14 days.

After Sales

Should you have a complaint, there is an “After Sales form” included in the package. Read

the instructions on this form carefully and fill it in with the following information:

- Order number: this is the number under which the order is registered and processed by

us. You can find this number on the sticker on the package and on the delivery manifest.

- Production number: this is a number used for the series productions; it starts with the

two letters PO. You will find the number on the sticker of the package and/or stamped

on the assembly instruction booklet.

- Your name, address and telephone number

- The article number(s) of the part(s) concerned with a report of the complaint. You can fax

or email this completed complaints form together with the delivery note to:

Outdoor Life Group Nederland B.V.

Customer service desk

Lage Akkerweg 13

5711 DD Someren

Netherlands

Fax: (+31) (0)493-441510

Email: service@outdoorlifegroup.nl

Of course you can also contact your dealer.

We will process your complaint carefully and send replacement parts as soon as possible.

Complaints concerning materials that have been painted cannot be accepted.

Assembly:

- Follow the assembly instructions / drawings carefully.

- It is important to have a foundation for the cabin.

You can choose between

• A foundation with ring joists

• Concrete tiles

• A concrete foundation beam or a concrete floor

- The junction between foundation and log cabin can be sealed with silicone.

- Provide sufficient ventilation in your log cabin.

Useful tips:

- Ensure that the base on which the log cabin is placed is firm and level.

- Ensure that the foundation and floor joists are placed several centimetres above

ground level.

- Make sure the log cabin is anchored to the base or foundation.

- Remember to insure your log cabin.

- Provide sufficient ventilation in your log cabin.

- Lubricate the lock once a year with graphite powder.

- Use soap to clean the acrylic glass. Never use an abrasive.

- The plastic foil can be used as a damp proof separating layer between foundation

and the log cabin.

- During unpacking of the pallet, you must separate the joists and wall logs prior to lifting

them up in order to prevent damage to the tongue and groove.

Maintenance:

- Prior to the assembly of the log cabin, you have to treat the tongue and groove of the

wall parts as well as the floor and roofing parts with a moisture resistant stain. You can

use the same stain for protection of the wood of the entire log cabin after assembly.

Repeating this treatment regularly will significantly prolong the life of your log cabin.

- Depending on the local conditions, it is best you treat the inside of the log cabin and the

door at least every three years with a moisture resistant stain that is suitable for indoor

and outdoor use. For more information contact your supplier.

Wood is a natural living product. This means that every piece of wood has a different

structure and pattern. It is quite normal that deviations can appear in wood; this gives

wood its natural charm.

Tolerable deviations:

- Knots grown into the wood

- Knots falling out with a maximum diameter of 4 cm

- Shavings, tree bark on the backside of roof and floor joists, provided that the visible

side can be assembled.

- Discolorations (these do not affect the life span)

- Cracks that do not affect the construction

- Resin pouches

- Warping and twisting, provided it does not affect the assembly

- Finger joints in sidewalls as well as doors and windows.

Guarantee

5 year guarantee, excluding hinges and locks.

Not covered by the guarantee are defects resulting from:

- A faulty foundation

- A foundation that is not level

- Non-observance of the assembly instructions

- Insufficient maintenance and use of a non-moisture resistant paint

- Faulty, not competently laid or insufficient roofing material

- Joining wall logs, window and door frames by screws or nails

- Damage as a result of not competently built up or altered installation

- The absence of and/or faulty attached roof anchoring (this is always part of the delivery)

- Natural disasters or other forceful influences

- Wind speeds over force 7 on the Beaufort scale.

Note:

- Windows and doors are not offered as standard with real glass. If this does happen, and

any glass damage occurs, this cannot be claimed based on the delivery.

- Your log cabin has to be properly anchored against stormy weather conditions

- Insurance of your log cabin is, as a rule, not included in a standard house or household

policy. If desired you can insure your cabin against damages from outside, including

vandalism and stormy weather. Contact your insurance agent about the possibilities.

- Assembly instructions are included for any additional delivered accessories such as

porch, flower box, shutters, and additions.

Important! Possible causes of any occurring problems.

A. Crack forming in the walls:

Wood is alive and adjusts to changing weather conditions. In some areas this situation

occurs to an extreme. In extremely dry weather it can occur that a crack appears between

some of the wall logs. If this situation arises you have to act as follows:

Step 1: Remove the uppermost part of the doorframe on the inside of the door in order

to check if the beam underneath is still leaning on the doorframe. If this is the case,

follow steps 2 through 5. If this is not the case, contact Outdoor Life Group Nederland

B.V. or your dealer.

Step 2: In order to remove a crack, unscrew the cover of the doorframe on the inside

and remove the door and the frame.

Step 3: Using a saw increase the door opening at the top by ….cm (depending on the

size of the crack, but at most 1 cm).

Step 4: If the crack is still present, softly tap with a hammer on the roof above the corner

joint (use a rubber hammer) until the wall beams are back in their original positions.

Step 5: Replace door and windows.

B. Roof boards bulging:

Each roof board has to be attached with two nails per joint (side walls and roof beams). If

only one nail is used per joint, the roof board will move obliquely and upwards.

C. Damage of tongue and groove

It is possible that the tongue and grooves are partially damaged during transportation.

As long as the protection between tongue and groove is guaranteed during assembly, it

does not portray a reason to claim. Slight damage to the tongue and groove does not

affect the stability of your cabin.

IMPORTANT:

Information impregnation (brown / green / anthracite)

Through the process of “impregnation”, the percentage of moisture at the time of delivery

is relatively high. By introduction of moisture at the impregnation process, as a result, the

expansion of the timber will occur!

This means that the wall beams at the time of delivery and construction will be higher then

it’s original height. This could mean a few millimeters in height per wall beam

Therefore it is possible that during and after building of your cabin an larger open space

above your door and window frame is visible, which can be covered by the enclosed

strips (outside) the original height returns during the process of natural drying of the log

cabin, and will shrink in height (bags) that this open space will disappear. In a dry period

the “shrink-process” goes faster than in a wet period.

Incidentally, it is structurally necessary that an open space is present above the door and

window frame, to be able to cope with this differences in height of the log cabin in dry

and humid season periods.

Maintenance: impregnation gives initial protection against weather influences, you

must maintain your cabin on both the inside and outside regularly with a coat of wood

preservative / paint.

You will find more information concerning log cabins and other wood products on our

webpage (www.outdoorlifeproducts.com)

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Outdoor Life Garage Michigan Seite 5

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