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PC-GG1261_IM_03.2023_new 08.03.23
The following applies as a rule of thumb: If smoke emerges from a
closed hood, the temperature is too high!
Troubleshooting
Malfunctions are often just caused due to minor problems. Before contact-
ing our customer service, please check the table below:
Problem Possible Cause Notes / Solution
The burners
cannot be ignited
by the ignition
system
Gas cylinder is empty Replace the gas cylinder
The regulator is dam-
aged
Check or replace the
regulator
The burner is blocked Clean the burner
The gas jets or hose is
blocked
Clean the jets and the
hose
The electrode wiring is
loose or separated from
the electrode or ignition
Reconnect the cable
The electrode or
cable is damaged, faulty
switch ignition
Replace the electrode
and the cable, replace
the ignition device
No yellow ame
or back coupling
(re in the burner
line – hissing or
bubbling noise)
Gas cylinder is too small Use a larger cylinder
Burner blocked (insect
nest?)
Clean the burner
The gas jets or hose is
blocked
Clean the jets and the
hose
Draft Set the barbecue up in a
protected location
Cleaning the Gas Barbecue
WARNING: HOT SURFACES
Before cleaning, wait until the gas barbecue has cooled down sufciently.
WARNING: RISK OF FIRE AND EXPLOSION
Before cleaning the gas barbecue, remove the gas cylinder.
Do not use any ammable detergents.
CAUTION: 
Do not use a wire brush or other abrasive utensils for cleaning.
Do not use any oven cleaners. Oven cleaner attacks painted surfac-
es.
Clean the barbecue after each use!
NOTE:
If you allow both burners to burn at full power for approx. 15 minutes
without food, the residual deposits will be burn away completely.
Exterior Surfaces
Use mild detergents, caustic soda and hot water.
Mild abrasive agents can be used for stubborn stains.
Following this, rinse thoroughly with water.
Interior Surfaces
Does the inner surface of the grill lid look as if paint may ake off? There
is burnt-on grease which is aking.
1. Clean the surface thoroughly with highly concentrated, hot soap suds.
2. Rinse thoroughly with water and allow the lid to dry.
Interior Surface of the Barbecue Tray
1. Remove residue with a brush or a scraper.
2. Using soap suds and a sponge, nish by washing the surface.
3. Rinse thoroughly with water and allow the surface to dry.
Barbecue Grille
Use mild soap suds.
Mild abrasive agents can be used for stubborn stains.
Following this, rinse thoroughly with water.
Cleaning the Burner
1. Turn the adjustable knob to the 12 o’clock position (OFF).
2. Disconnect the gas cylinder.
3. Remove the grille.
4. Clean the burner with a soft brush or compressed air, and wipe down
with a cloth.
5. Clean clogged ports with a pipe brush or a rigid wire.
6. Check the burner for damage (cracks or holes). In the case of dam-
age, refer to your service team or your gas technician.
Servicing
Your gas barbecue should be serviced annually by a technician.
Maintenance and Protection of 
Stainless Steel and Enamel Surfaces
Your gas barbecue requires regular care in order to ensure that it keeps
looking good.
Contrary to popular perception, stainless steel is neither rust resistant nor
maintenance-free. Even high-quality stainless steel has to be regularly
cleaned. This prevents rust and other forms of corrosion.
Even brushed stainless steel, which is very popular nowadays, is suscep-
tible to corrosion without the right care. The medium-hard stainless steel
that has been built into your barbecue requires cleaning and protection.
This will ensure that you enjoy your barbecue for many years to come.
After assembling the barbecue, we recommend protecting it using olive
oil. Spread it in a thin layer on the accessible stainless steel surfaces with
a clean cloth. Following this, polish it and remove oil residue with a clean
cloth.
The tried and tested method of protection is not just suitable for use with
food, it also helps the cleaning process and the removal of ngerprints.
If repeated regularly, this procedure will save you the unpleasant job of
removing stubborn dirt.
Use of Protective Covers
If the barbecue is not used for a long time, it is a good idea to use protec-
tive covers. These are also recommended as soon as the barbecue has
been cleaned and dried out well.
When selecting the protective cover, make sure it allows air to pass
through.
Residual moisture and condensation can generate damaging, moist air
under the cover. If left for a long period, this moist air leads to corrosion,
even in the case of good quality steels.
Enamelled Surfaces
Enamel is an excellent surface coating but it breaks easily. As such,
handle enamelled parts carefully.
Remove dust or dirt by hand in warm rinsing water with the addition of a
little hand dishwashing liquid.
Be careful not to scratch enamelled surfaces.
Never use oven cleaner for your gas barbecue. Oven cleaners attack
the painted surfaces of your barbecue. This damages the paintwork.
22

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