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Introduction 4
Instrument Cluster 12
Warning lights and chimes 12
Gauges 17
Trip computer 17
Message center 18
Multifunction display 19
Entertainment Systems 23
AM/FM stereo with CD 23
Auxiliary input jack (Line in) 33
USB port 34
Satellite radio information 38
SYNC 41
Privacy Information 43
Pairing your phone for the first time 47
Connecting a digital media player to SYNC 75
Climate Controls 100
Manual heating and air conditioning 100
Rear window defroster 102
Lights 104
Headlamps 104
Turn signal control 107
Bulb replacement 109
Driver Controls 119
Windshield wiper/washer control 119
Steering wheel adjustment 120
Power windows 121
Mirrors 123
Speed control 125
Table of Contents
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Inhalt der Seiten


  • Page 1

    Table of Contents
    Introduction
    Instrument Cluster

    4
    12

    Warning lights and chimes
    Gauges
    Trip computer
    Message center
    Multifunction display

    12
    17
    17
    18
    19

    Entertainment Systems

    23

    AM/FM stereo with CD
    Auxiliary input jack (Line in)
    USB port
    Satellite radio information
    SYNC௡
    Privacy Information
    Pairing your phone for the first time
    Connecting a digital media player to SYNC௡

    Climate Controls
    Manual heating and air conditioning
    Rear window defroster

    Lights
    Headlamps
    Turn signal control
    Bulb replacement

    Driver Controls
    Windshield wiper/washer control
    Steering wheel adjustment
    Power windows
    Mirrors
    Speed control

    23
    33
    34
    38
    41
    43
    47
    75

    100
    100
    102

    104
    104
    107
    109

    119
    119
    120
    121
    123
    125

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  • Page 2

    Table of Contents
    Locks and Security

    130

    Keys
    Locks
    Anti-theft system

    130
    132
    143

    Seating and Safety Restraints
    Seating
    Personal Safety System™
    Safety belt system
    Airbags
    Child restraints

    Tires, Wheels and Loading
    Tire information
    Tire inflation
    Tire Pressure Monitoring System (TPMS)
    Vehicle loading
    Trailer towing
    Recreational towing

    Driving

    146
    146
    154
    158
    168
    184

    202
    202
    204
    217
    221
    227
    227

    230

    Starting
    Brakes
    AdvanceTrac௡
    Transmission operation

    230
    237
    240
    246

    Roadside Emergencies

    255

    Getting roadside assistance
    Hazard flasher control
    Fuel pump shut-off
    Fuses and relays
    Changing tires
    Wheel lug nut torque
    Jump starting
    Wrecker towing

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    255
    256
    257
    257
    265
    270
    271
    274



  • Page 3

    Table of Contents
    Customer Assistance
    Reporting safety defects (U.S. only)
    Reporting safety defects (Canada only)

    276
    283
    283

    Cleaning

    284

    Maintenance and Specifications

    291

    Engine compartment
    Engine oil
    Battery
    Engine coolant
    Fuel information
    Air filter(s)
    Part numbers
    Maintenance product specifications and capacities
    Engine data

    293
    295
    297
    299
    304
    317
    320
    321
    323

    Accessories

    327

    Ford Extended Service Plan

    329

    Scheduled Maintenance

    333

    Normal scheduled maintenance and log

    Index

    339

    350

    All rights reserved. Reproduction by any means, electronic or mechanical
    including photocopying, recording or by any information storage and retrieval
    system or translation in whole or part is not permitted without written
    authorization from Ford Motor Company. Ford may change the contents without
    notice and without incurring obligation.
    Copyright © 2011 Ford Motor Company

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  • Page 4

    Introduction
    CONGRATULATIONS
    Congratulations on acquiring your new Ford. Please take the time to get
    well acquainted with your vehicle by reading this handbook. The more
    you know and understand about your vehicle, the greater the safety and
    pleasure you will derive from driving it.
    For more information on Ford Motor Company and its products visit the
    following website:
    • In the United States: www.ford.com
    • In Canada: www.ford.ca
    • In Australia: www.ford.com.au
    • In Mexico: www.ford.com.mx
    Additional owner information is given in separate publications.
    This Owner’s Guide describes every option and model variant available
    and therefore some of the items covered may not apply to your
    particular vehicle. Furthermore, due to printing cycles it may describe
    options before they are generally available.
    Remember to pass on this Owner’s Guide when reselling the vehicle. It is
    an integral part of the vehicle.
    WARNING: Fuel pump shut-off: In the event of an accident
    this feature will automatically cut off the fuel supply to the
    engine. It can also be activated through sudden vibration (e.g. collision
    when parking). To restart your vehicle, refer to Fuel pump shut-off in
    the Roadside Emergencies chapter.
    SAFETY AND ENVIRONMENT PROTECTION
    Warning symbols in this guide
    How can you reduce the risk of personal injury to yourself or others? In
    this guide, answers to such questions are contained in comments
    highlighted by the warning triangle symbol. These comments should be
    read and observed.

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  • Page 5

    Introduction
    Warning symbols on your vehicle
    When you see this symbol, it is
    imperative that you consult the
    relevant section of this guide before
    touching or attempting adjustment
    of any kind.
    Protecting the environment
    We must all play our part in
    protecting the environment. Correct
    vehicle usage and the authorized
    disposal of waste, cleaning and
    lubrication materials are significant
    steps towards this aim. Information in this respect is highlighted in this
    guide with the tree symbol.
    CALIFORNIA Proposition 65 Warning
    WARNING: Engine exhaust, some of its constituents, and
    certain vehicle components contain or emit chemicals known to
    the State of California to cause cancer and birth defects or other
    reproductive harm. In addition, certain fluids contained in vehicles and
    certain products of component wear contain or emit chemicals known
    to the State of California to cause cancer and birth defects or other
    reproductive harm.
    PERCHLORATE MATERIAL
    Certain components of this vehicle such as airbag modules, seat belt
    pretensioners, and button cell batteries may contain Perchlorate Material
    – Special handling may apply for service or vehicle end of life disposal.
    See www.dtsc.ca.gov/hazardouswaste/perchlorate.
    BREAKING-IN YOUR VEHICLE
    Your vehicle does not need an extensive break-in. Try not to drive
    continuously at the same speed for the first 1,000 miles (1,600 km) of
    new vehicle operation. Vary your speed frequently in order to give the
    moving parts a chance to break in.
    Do not add friction modifier compounds or special break-in oils since
    these additives may prevent piston ring seating. See Engine oil in the
    Maintenance and Specifications chapter for more information on oil
    usage.
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  • Page 6

    Introduction
    SPECIAL NOTICES
    New Vehicle Limited Warranty
    For a detailed description of what is covered and what is not covered by
    your vehicle’s New Vehicle Limited Warranty, refer to the Warranty
    Guide that is provided to you along with your Owner’s Guide.
    Special instructions
    For your added safety, your vehicle is fitted with sophisticated electronic
    controls.
    WARNING: Please read the section Airbag Supplemental
    Restraint System (SRS) in the Seating and Safety Restraints
    chapter. Failure to follow the specific warnings and instructions could
    result in personal injury.
    WARNING: Front seat mounted rear-facing child or infant seats
    should NEVER be placed in front of an active passenger airbag.
    DATA RECORDING
    Service Data Recording
    Service data recorders in your vehicle are capable of collecting and
    storing diagnostic information about your vehicle. This potentially
    includes information about the performance or status of various systems
    and modules in the vehicle, such as engine, throttle, steering or brake
    systems. In order to properly diagnose and service your vehicle, Ford
    Motor Company, Ford of Canada, and service and repair facilities may
    access or share among them vehicle diagnostic information received
    through a direct connection to your vehicle when diagnosing or servicing
    your vehicle. For U.S. only (if equipped), if you choose to use the SYNC௡
    Vehicle Health Report, you consent that certain diagnostic information
    may also be accessed electronically by Ford Motor Company and Ford
    authorized service facilities, and that the diagnostic information may be
    used for any purpose. See your SYNC௡ supplement for more information.
    Event Data Recording
    This vehicle is equipped with an event data recorder (EDR). The
    main purpose of an EDR is to record, in certain crash or near
    crash-like situations, such as an airbag deployment or hitting a
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  • Page 7

    Introduction
    road obstacle; this data will assist in understanding how a
    vehicle’s systems performed. The EDR is designed to record data
    related to vehicle dynamics and safety systems for a short period
    of time, typically 30 seconds or less. The EDR in this vehicle is
    designed to record such data as:
    • How various systems in your vehicle were operating;
    • Whether or not the driver and passenger seatbelts were
    buckled/fastened;
    • How far (if at all) the driver was depressing the accelerator
    and/or the brake pedal; and
    • How fast the vehicle was travelling; and
    • Where the driver was positioning the steering wheel.
    This data can help provide a better understanding of the
    circumstances in which crashes and injuries occur.
    Note: EDR data is recorded by your vehicle only if a non-trivial
    crash situation occurs; no data is recorded by the EDR under
    normal driving conditions and no personal data or information
    (e.g., name, gender, age, and crash location) is recorded (see
    limitations regarding 911 Assist and Traffic, directions and
    Information privacy below). However, parties, such as law
    enforcement, could combine the EDR data with the type of
    personally identifying data routinely acquired during a crash
    investigation.
    To read data recorded by an EDR, special equipment is required,
    and access to the vehicle or the EDR is needed. In addition to the
    vehicle manufacturer, other parties, such as law enforcement,
    that have such special equipment, can read the information if
    they have access to the vehicle or the EDR. Ford Motor Company
    and Ford of Canada do not access event data recorder
    information without obtaining consent, unless pursuant to court
    order or where required by law enforcement, other government
    authorities or other third parties acting with lawful authority.
    Other parties may seek to access the information independently
    of Ford Motor Company and Ford of Canada.
    Note: Including to the extent that any law pertaining to Event
    Data Recorders applies to SYNC௡ or its features, please note the
    following: Once 911 Assist (if equipped) is enabled (set ON), 911
    Assist may, through any paired and connected cell phone, disclose
    to emergency services that the vehicle has been in a crash
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  • Page 8

    Introduction
    involving the deployment of an airbag or, in certain vehicles, the
    activation of the fuel pump shut-off. Certain versions or updates
    to 911 Assist may also be capable of being used to electronically
    or verbally provide to 911 operators the vehicle location (such as
    latitude and longitude), and/or other details about the vehicle or
    crash or personal information about the occupants to assist 911
    operators to provide the most appropriate emergency services. If
    you do not want to disclose this information, do not activate the
    911 Assist feature. See your SYNC௡ supplement for more
    information.
    Additionally, when you connect to Traffic, Directions and
    Information (if equipped, U.S. only) the service uses GPS
    technology and advanced vehicle sensors to collect the vehicle’s
    current location, travel direction, and speed (“vehicle travel
    information”) only to help provide you with the directions, traffic
    reports, or business searches your request. If you do not want
    Ford or its vendors to receive this information, do not activate
    the service. Ford Motor Company and the vendors it uses to
    provide you with this information do not store your vehicle travel
    information. For more information, see Traffic, Directions and
    Information, Terms and Conditions. See your SYNC௡ supplement
    for more information.
    CELL PHONE USE
    The use of Mobile Communications Equipment has become increasingly
    important in the conduct of business and personal affairs. However,
    drivers must not compromise their own or others’ safety when using
    such equipment. Mobile Communications can enhance personal safety
    and security when appropriately used, particularly in emergency
    situations. Safety must be paramount when using mobile communications
    equipment to avoid negating these benefits.
    Mobile Communication Equipment includes, but is not limited to, cellular
    phones, pagers, portable email devices, text messaging devices and
    portable two-way radios.
    WARNING: Driving while distracted can result in loss of vehicle
    control, accident and injury. Ford strongly recommends that you
    use extreme caution when using any device or feature that may take
    your focus off the road. Your primary responsibility is the safe
    operation of your vehicle.
    We recommend against the use of any handheld device while driving
    and that you comply with all applicable laws.
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  • Page 9

    Introduction
    EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE
    SPECIFIC INFORMATION
    For your particular global region, your vehicle may be equipped with
    features and options that are different from the features and options that
    are described in this Owner’s Guide. A market unique supplement may
    be supplied that complements this book. By referring to the market
    unique supplement, if provided, you can properly identify those features,
    recommendations and specifications that are unique to your vehicle. This
    Owner’s Guide is written primarily for the U.S. and Canadian Markets.
    Features or equipment listed as standard may be different on units built
    for Export. Refer to this Owner’s Guide for all other required
    information and warnings.

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  • Page 10

    Introduction
    These are some of the symbols you may see on your vehicle.
    Vehicle Symbol Glossary
    Safety Alert

    See Owner’s Guide

    Fasten Safety Belt

    Airbag - Front

    Airbag - Side

    Child Seat Lower
    Anchor

    Child Seat Tether
    Anchor

    Brake System

    Anti-Lock Brake System

    Parking Brake System

    Brake Fluid Non-Petroleum Based

    Parking Aid System

    Stability Control System

    Speed Control

    Master Lighting Switch

    Hazard Warning Flasher

    Fog Lamps-Front

    Fuse Compartment

    Fuel Pump Reset

    Windshield Wash/Wipe

    Windshield
    Defrost/Demist

    Rear Window
    Defrost/Demist

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  • Page 11

    Introduction
    Vehicle Symbol Glossary
    Power Windows
    Front/Rear

    Power Window Lockout

    Child Safety Door
    Lock/Unlock

    Interior Luggage
    Compartment Release

    Panic Alarm

    Engine Oil

    Engine Coolant

    Engine Coolant
    Temperature

    Do Not Open When Hot

    Battery

    Avoid Smoking, Flames,
    or Sparks

    Battery Acid

    Explosive Gas

    Fan Warning

    Power Steering Fluid

    Maintain Correct Fluid
    Level

    Service Engine Soon

    Engine Air Filter

    Passenger Compartment
    Air Filter

    Jack

    Check Fuel Cap

    Low Tire Pressure
    Warning

    MAX
    MIN

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  • Page 12

    Instrument Cluster
    WARNING LIGHTS AND CHIMES

    OFF

    Warning lights can alert you to a vehicle condition that may become
    serious enough to cause expensive repairs. A warning light may
    illuminate when a problem exists with one of your vehicle’s functions.
    Many lights will illuminate when you start your vehicle to make sure the
    bulb works. If any light remains on after starting the vehicle, refer to the
    respective system warning light for additional information.
    Service engine soon: The service
    engine soon indicator
    illuminates when the ignition is first
    turned to the on position to check
    the bulb and to indicate whether the vehicle is ready for
    Inspection/Maintenance (I/M) testing. Normally, the service engine soon
    indicator will stay on until the engine is cranked, then turn itself off if no
    malfunctions are present. However, if after 15 seconds the service engine
    soon indicator blinks eight times, it means that the vehicle is not ready
    for I/M testing. See the Readiness for Inspection/Maintenance (I/M)
    testing in the Maintenance and Specifications chapter.
    Solid illumination after the engine is started indicates the on-board
    diagnostics system (OBD-II) has detected a malfunction. Refer to
    On-board diagnostics (OBD-II) in the Maintenance and Specifications
    chapter. If the light is blinking, engine misfire is occurring which could
    damage your catalytic converter. Drive in a moderate fashion (avoid
    heavy acceleration and deceleration) and have your vehicle serviced
    immediately by your authorized dealer.
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  • Page 13

    Instrument Cluster
    WARNING: Under engine misfire conditions, excessive exhaust
    temperatures could damage the catalytic converter, the fuel
    system, interior floor coverings or other vehicle components, possibly
    causing a fire.

    Low fuel: Displays when the fuel
    level in the fuel tank is at or near
    empty (refer to Fuel gauge in this
    chapter).
    Powertrain malfunction/Reduced
    power/Electronic throttle
    control: Displays when the engine
    has defaulted to a “limp-home”
    operation or when a transmission problem has been detected and shifting
    may be restricted. If the light remains on, have the system serviced
    immediately by your authorized dealer.
    Brake system warning light: To
    confirm the brake system warning
    light is functional, it will
    momentarily illuminate when the ignition is turned to the on position
    when the engine is not running, or in a position between on and start, or
    by applying the parking brake when the ignition is turned to the on
    position.
    If the brake system warning light does not illuminate at this time, seek
    service immediately from your authorized dealer. Illumination after
    releasing the parking brake indicates low brake fluid level and the brake
    system should be inspected immediately by your authorized dealer.
    WARNING: Driving a vehicle with the brake system warning
    light on is dangerous. A significant decrease in braking
    performance may occur. It will take you longer to stop the vehicle.
    Have the vehicle checked by your authorized dealer. Driving extended
    distances with the parking brake engaged can cause brake failure and
    the risk of personal injury.

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  • Page 14

    Instrument Cluster
    Anti-lock brake system: If the
    ABS light stays illuminated or
    ABS
    continues to flash, a malfunction has
    been detected, have the system
    serviced immediately by your
    authorized dealer. Normal braking is still functional unless the brake
    warning light also is illuminated.
    Airbag readiness: If this light fails
    to illuminate when the ignition is
    turned to on, continues to flash or
    remains on, have the system
    serviced immediately by your
    authorized dealer. A chime will sound if there is a malfunction in the
    indicator light.
    Safety belt: Reminds you to fasten
    your safety belt. A Belt-Minder௡
    chime will also sound to remind you
    to fasten your safety belt. Refer to
    the Seating and Safety Restraints
    chapter to activate/deactivate the Belt-Minder௡ chime feature.
    Charging system: Illuminates when
    the battery is not charging properly.
    If it stays on while the engine is
    running, there may be a malfunction
    with the charging system. Contact your authorized dealer as soon as
    possible. This indicates a problem with the electrical system or a related
    component.
    Engine oil pressure: Displays
    when the oil pressure falls below the
    normal range. Refer to Engine oil
    in the Maintenance and
    Specifications chapter.
    Oil change reminder: Displays
    when the engine oil life has expired.
    Refer to Oil life monitoring system
    reset later in this chapter.
    Door ajar: Displays when the
    ignition is in the on position and any
    door is not completely closed.
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  • Page 15

    Instrument Cluster
    Engine coolant temperature:
    Illuminates when the engine coolant
    temperature is high. Stop the
    vehicle as soon as possible, switch off the engine and let cool. Refer to
    Engine coolant in the Maintenance and Specifications chapter.
    WARNING: Never remove the coolant reservoir cap while the
    engine is running or hot.

    Low tire pressure warning:
    Illuminates when your tire pressure
    is low. If the light remains on at
    start up or while driving, the tire
    pressure should be checked. Refer
    to Inflating your tires in the Tires, Wheels and Loading chapter. When
    the ignition is first turned to on, the light will illuminate for three
    seconds to ensure the bulb is working. If the light does not turn on, have
    the system inspected by your authorized dealer. For more information on
    this system, refer to Tire pressure monitoring system (TPMS) in the
    Tires, Wheels and Loading chapter.
    Hill start assistance (if
    equipped): Displays when using hill
    start assist is not available. Refer to
    the Driving chapter for
    transmission function and operation.
    Overdrive cancel and grade
    assist (if equipped): Illuminates
    when the overdrive function of the
    transmission has been turned off
    and the grade assist function has been turned on, refer to the Driving
    chapter.
    Upshift (manual transmission):
    To maximize fuel economy, this light
    illuminates when the manual
    transmission should be shifted to
    the next highest gear. Refer to the Driving chapter for more
    information.

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  • Page 16

    Instrument Cluster
    AdvanceTrac௡/Traction control
    (if equipped): Displays when the
    AdvanceTrac௡/Traction control is
    active. If the light remains on, have
    the system serviced immediately, refer to the Driving chapter for more
    information.
    AdvanceTrac௡/Traction control
    off light (if equipped): Illuminates
    when AdvanceTrac௡/Traction control
    has been disabled by the driver.
    OFF
    Refer to the Driving chapter for
    more information.
    Speed control (if equipped):
    Illuminates when the speed control
    system is in use.

    Anti-theft system: Flashes when
    the SecuriLock௡ Passive Anti-theft
    System has been activated.
    Turn signal: Illuminates when the
    left or right turn signal or the
    hazard lights are turned on. If the
    indicators stay on or flash faster, check for a burned out bulb.
    High beams: Illuminates when the
    high beam headlamps are turned on.
    Key-in-ignition warning chime: Sounds when the key is left in the
    ignition in the off or accessory position and the driver’s door is opened.
    Headlamps on warning chime: Sounds when the headlamps or parking
    lamps are on, the ignition is off (the key is not in the ignition) and the
    driver’s door is opened.

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  • Page 17

    Instrument Cluster
    GAUGES
    Shown in standard measure. Metric similar.

    1

    2

    3
    1. Tachometer: Indicates the engine speed in revolutions per minute.
    Driving with your tachometer pointer continuously at the top of the scale
    may damage the engine.
    Refer to Filling the tank in the Maintenance and Specifications
    chapter for more information.
    2. Speedometer: Indicates the current vehicle speed.
    3. Fuel gauge: Indicates approximately how much fuel is left in the fuel
    tank (when the ignition is in the on position). The fuel gauge may vary
    slightly when the vehicle is in motion or on a grade. The fuel icon and
    arrow indicates which side of the vehicle the fuel filler door is located.
    TRIP COMPUTER (IF EQUIPPED)
    The trip computer and odometer information will display in the
    instrument cluster.
    Press the end of the lever, located on the left side of the steering wheel
    to scroll through the trip computer displays.
    mi (km) — Odometer: Registers the total miles (kilometers) of the
    vehicle.
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    Instrument Cluster
    mi (km) TRIP — Trip odometer: Registers the mileage of individual
    journeys.
    mi (km) TO E — Distance to empty (if equipped): Indicates the
    approximate distance the vehicle will travel on the fuel remaining in the
    tank. Changes in driving pattern may cause the value to vary.
    AVG MPG (l/100km) — Average fuel consumption (if equipped):
    Indicates the average fuel consumption since the function was last reset.
    AVG MPH (KM/H) — Average speed (if equipped): Indicates the
    average speed calculated since the function was last reset.
    XXX °F (°C) — Outside air temperature (if equipped): Shows the
    outside air temperature.
    To reset the trip odometer and average speed, scroll to the required
    display and press and hold the end of the multifunction lever.
    MULTIFUNCTION DISPLAY
    Your vehicle’s multifunction display is capable of monitoring many vehicle
    systems and will alert you to potential vehicle problems and various
    conditions with an informational message. You can also program various
    vehicle settings using the message center.
    The display is located in the center stack.
    Certain settings can be changed
    through the multifunction display.
    Press MENU on the audio system to
    access the settings screen.
    Press
    /
    /
    /
    to move
    through the display screen. The
    following settings can be changed:
    Audio: See Audio systems in the Entertainment Systems chapter for
    more information.
    Vehicle: Select Vehicle then move right to enter into the menu. Scroll up
    or down to select from:
    • Traction Control: Move right to enter the menu and then move up
    or down to select from on or off. Press OK to confirm.
    • Chimes: Move right to enter the menu, then up or down to select
    from warning chimes or info chimes. Press OK to confirm.
    • Lane change indicator/Turn indicator: Move right to enter the
    menu and then move up or down to select from flash once or flash
    three times. Press OK to confirm.
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  • Page 19

    Instrument Cluster
    • Chimes: Move right to enter the menu, then up or down to select
    from warning chimes or info chimes. Press OK to confirm.
    Clock: Select Clock then move right to enter the menu. Scroll up or
    down to select from to select from:
    • Set time: Move right to enter the menu and adjust the time.
    • Set date: Move right to enter the menu and adjust the date.
    • 24 hour mode: Move right to enter the menu to choose 24-hour
    mode.
    The clock can also be set through the audio system. See Audio systems
    in the Entertainment Systems chapter for more information.
    Display: Select Display then move right to enter the menu. Scroll up or
    down to select from:
    • Units of measure: Move right to enter the menu then move up or
    down to select metric or standard.
    • Language: Move right to enter the menu then move up or down to
    select the desired language.
    Messages: Select messages, then move up/down to view stored
    messages.
    Compass (if equipped): If your vehicle is equipped with SYNC௡, the
    compass heading is displayed to the left of the clock in the upper portion
    of the multifunction display.
    Information messages
    : The message indicator will illuminate when there is a new message
    stored in the multifunction display.
    Message
    ABS MALFUNCTION
    SERVICE NOW
    ESP OFF
    ESP MALFUNCTION
    NEXT SERVICE
    BRAKE SYSTEM
    MALFUNCTION
    STOP SAFELY
    ALARM SYSTEM
    MALFUNCTION
    NEXT SERVICE

    Warning Lamp at
    Instrument Cluster

    System
    ABS



    ABS



    ABS

    BRAKE or



    Brakes
    Anti-theft security
    system
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  • Page 20

    Instrument Cluster
    Message

    Warning Lamp at
    Instrument Cluster

    System



    Anti-theft security
    system



    Anti-theft security
    system



    Anti-theft security
    system



    Lights

    INTERIOR SCAN
    DEACTIVATED
    IMMOBILIZER
    MALFUNCTION
    SERVICE NOW
    ALARM TRIGGERED
    CHECK VEHICLE
    LEFT/RIGHT
    INDICATOR
    MALFUNCTION
    CHANGE BULB
    HILL START ASSIST
    NOT AVAILABLE
    STEERING LOCK
    ENGAGED TURN
    STEERING WHEEL
    STEERING
    MALFUNCTION
    SERVICE NOW
    STEERING
    MALFUNCTION
    STOP SAFELY
    POWER STEERING
    MALFUNCTION
    SERVICE NOW
    KEY NOT
    DETECTED
    TURN IGNITION
    OFF USE POWER
    BUTTON
    KEY OUTSIDE CAR

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    Transmission


    Passive Entry/Passive
    Start



    Passive Entry/Passive
    Start



    Passive Entry/Passive
    Start



    Power Steering



    Passive entry/passive
    start system



    Passive entry/passive
    start system



    Passive entry/passive
    start system



  • Page 21

    Instrument Cluster
    Message

    Warning Lamp at
    Instrument Cluster

    KEY BATTERY LOW
    REPLACE BATTERY
    TO START PRESS
    BRAKE
    CLOSE TRUNK OR
    USE SPARE KEY
    TO START PRESS
    CLUTCH
    ENGINE
    MALFUNCTION
    SERVICE NOW
    TRANSMISSION
    MALFUNCTION
    SERVICE NOW
    TRANSMISSION
    HOT STOP SAFELY
    TRANSMISSION
    HOT STOP OR
    SPEED UP
    USE BRAKE STOP
    SAFELY
    TRANSMISSION
    HOT WAIT X MIN
    TRANSMISSION
    HOT WAIT...
    TRANSMISSION
    READY
    HILL START ASSIST
    ACTIVE
    HILL START ASSIST
    OFF




    System
    Passive entry/passive
    start system
    Passive Entry/Passive
    Start



    Trunk



    Passive Entry/Passive
    Start
    Engine



    Transmission



    Transmission



    Transmission



    Transmission



    Transmission



    Transmission



    Transmission



    Transmission



    Transmission

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  • Page 22

    Instrument Cluster
    Message

    Warning Lamp at
    Instrument Cluster

    System



    Starting/Transmission



    Starting/Transmission



    Doors

    VEHICLE NOT IN
    PARK SELECT P
    VEHICLE NOT IN
    PARK SELECT P
    DOOR OPEN APPLY
    BRAKE
    X DOOR OPEN
    TRUNK OPEN
    HOOD OPEN
    AIRBAG
    MALFUNCTION
    SERVICE NOW
    ENGINE OIL
    CHANGE DUE NEXT
    SERVICE
    ENGINE OIL
    PRESSURE LOW
    STOP SAFELY
    BRAKE FLUID
    LEVEL LOW
    SERVICE NOW

    Doors
    Doors
    Hood
    Airbag
    Engine Oil (See Oil
    life monitoring
    system reset later in
    this section)
    Engine Oil

    BRAKE or

    Brakes

    Oil life monitoring system reset
    To reset the oil service light and clear the oil change message after
    servicing use the following procedure:
    1. Begin with the ignition off.
    2. Turn the key to the accessory position for keyed vehicles and for push
    button start vehicles press the Start/Stop button once quickly. DO NOT
    attempt to start the engine.
    3. Press the accelerator and brake pedals fully for 20 seconds.
    4. ENGINE OIL CHANGE DUE NEXT SERVICE and

    will display.

    5. Turn the vehicle off. The message and lights will be cleared.
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  • Page 23

    Entertainment Systems
    AUDIO SYSTEMS
    AM/FM stereo or AM/FM stereo single CD/MP3 (if equipped)

    14

    15

    1

    2

    3
    4

    13
    12
    11
    10

    5

    9
    8

    7

    6

    WARNING: Driving while distracted can result in loss of vehicle
    control, accident and injury. Ford strongly recommends that
    drivers use extreme caution when using any device or feature that may
    take their focus off the road. Your primary responsibility is the safe
    operation of the vehicle. We recommend against the use of any
    handheld device while driving, encourage the use of voice-operated
    systems when possible and that you become aware of applicable state
    and local laws that may affect use of electronic devices while driving.
    One hour mode: Press the ON/OFF control to operate the system with
    the ignition turned off; the system will automatically turn off after one
    hour.
    Setting the clock: Press the H or M buttons on the outside of the
    multifunction display to access the clock settings. Once you are in the
    clock setting, press the H or M button repeatedly until the desired
    number appears. Press OK to confirm and close.
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  • Page 24

    Entertainment Systems
    Display icons: Your system’s display will illuminate icons for the mode
    which is currently active, such as:
    Stereo
    Radio
    CD
    Auxiliary input
    Settings: This icon will illuminate in
    red to indicate that the settings can
    be updated in the menu.
    1. CD slot (if equipped): Insert a CD, label side up.
    2. OK: Use in various menu selections to select or deselect your choice.
    3. INFO: Press to access any available radio or CD information.
    4. Sound menu: Press to access Treble, Bass, Middle, Fade (if
    /
    to cycle through the
    equipped) and Balance menu options. Use
    various options. When the desired option is chosen, press
    /
    to
    increase or decrease the levels. Press OK to set or press MENU to exit.
    Sound settings can be set for each audio source independently.
    5. Memory presets:: To save a station, tune to the desired station.
    Press and hold a preset button until sound returns.
    6. Fast forward: Press to access the next track or available radio
    station. Press and hold to fast forward through the current track or to
    quickly advance through the radio band in individual increments.
    7. On/Off/Volume: Press to turn the system on or off. Turn to adjust the
    volume.
    8. Reverse: Press to access the previous track or available radio station.
    Press and hold to reverse through the current track or to quickly reverse
    through the radio band in individual increments.

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  • Page 25

    Entertainment Systems
    9. MENU: Press to access the following features:
    Note: To scroll through the following menus and make adjustments,
    press
    or

    /

    or

    /

    . Press

    to return to the previous screen

    to advance to the next screen.

    Note: At any time, you can press MENU to close the menu screen.
    • Sirius (if equipped): Scroll to select Sirius and then press OK to
    enter the menu. Scroll to select from SAT1. SAT2 or SAT3 modes.
    Note: Sirius must be the selected audio source for this option to
    appear in the menu.
    • Radio: Scroll to select Radio mode and then move right or press OK
    to enter the menu. Scroll to select from:
    /
    to tune
    • Manual Tune: Press OK to select and press
    manually.
    • Scan: Press OK to activate scan mode for a brief sampling of
    stations.
    • Autostore: Press OK to activate the autostore feature. This allows
    you to store the six strongest local stations available from the AM
    and FM frequency bands. When the search is complete, the sound
    will return and the six strongest stations will be stored in the
    memory presets (and overwrite any stations previously stored in
    the AST band.) You can also manually store stations in the AST
    band. When the AST band is active, simply tune to the desired
    station and press and hold a memory preset. The new station will
    be saved and will override the previously saved station.
    • CD (if equipped): Scroll to select CD options and then move right or
    press OK to enter the menu. Scroll to select from the following. Note:
    CD must be the selected audio source for this option to appear in the
    menu.
    • Normal mode: Scroll to select Normal Mode and press OK.
    • Repeat: Press OK to Repeat the current song. For MP3 discs, you
    can select from Repeat Title or Repeat Folder.
    • Shuffle: Press OK to shuffle songs. For MP3 discs, you can select
    from Shuffle Folder or Shuffle CD.
    • Scan: Press OK to activate scan mode for a brief sampling of
    songs. For MP3 discs, you can select from Scan Folder or Scan CD.

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  • Page 26

    Entertainment Systems
    • Audio: Scroll to select Audio and then move right or press OK to
    enter the menu. Scroll to select from:
    • SCV: Scroll to select Speed Compensated Volume (SCV) and press
    OK to enter the menu. SCV automatically adjusts the system’s
    volume to compensate for speed and wind noise. You can set the
    system between off and +7.
    • Sound: Scroll to select Sound and press OK to enter the menu.
    Scroll to select from Treble, Bass, Middle, Fade and Balance
    options. When the desired option is chosen, scroll to increase or
    decrease the levels. sound settings can be set for each audio
    source independently.
    • Occupancy mode: Scroll to select Occupancy mode and move
    right or press OK to enter. Then, scroll to select from Optimize All
    or Optimize Driver. Occupancy mode optimizes sound quality for
    the chosen seating position. Press OK to confirm your selection.
    • DSP Equalizer: Scroll to select DSP Equalizer and move right or
    press OK to enter the menu. Scroll to select from Rock, Pop,
    Classic, Voice and Equalizer off. Press OK to confirm your
    selection.
    • RDS: Scroll to select RDS and then move right or press OK to
    enter the menu. Scroll to select RDS off or RDS on. Press OK to
    confirm your selection.
    • Vehicle: Refer to Multi-function display in the Instrument Cluster
    chapter for more information.
    • Clock: Refer to Multi-function display in the Instrument Cluster
    chapter for more information.
    • Display: Refer to Multi-function display in the Instrument Cluster
    chapter for more information.
    • Messages: Refer to Multi-function display in the Instrument Cluster
    chapter for more information.
    10. AUX: Press to access LINE IN (auxiliary input jack) mode.
    11. SIRIUS: Press repeatedly to access SAT1, SAT2 and SAT3 satellite
    radio modes (if equipped).
    12. RADIO: Press repeatedly to select AM1/AM2AST//FM1/FM2AST
    frequency bands. Press RADIO to return to the radio base screen when
    browsing. While listening to radio, you can navigate to other presets and
    /
    . When the desired selection is chosen, press
    modes by pressing
    OK to tune to the selection or press RADIO to go back to current
    station.
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  • Page 27

    Entertainment Systems
    13. CD: Press to enter CD mode (if equipped). While in CD mode,
    /
    to navigate to other tracks/folders or Radio bands/stations.
    press
    When your desired selection is chosen, press OK to select or press CD to
    return to the current track.
    Note: If CD DRIVE HIGH TEMP appears in the display, the ambient
    temperature is too hot and the CD unit will not operate until it has
    cooled down.
    While in CD mode, press INFO to display the following information (if
    available):
    Track name
    Album
    Artist
    File name
    Information not available
    14.

    (Eject): Press to eject a CD (if equipped.)

    15. Cursor controls: Use to cycle through various menu selections.
    Note: You can either press the arrows or move the OK knob in the
    desired direction.

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  • Page 28

    Entertainment Systems
    AM/FM stereo single CD/MP3 SYNCா compatible (if equipped)

    14

    15

    1

    2

    3

    13

    4

    12
    16
    11
    10

    5

    9

    20

    19

    8

    7

    6

    18 17

    WARNING: Driving while distracted can result in loss of vehicle
    control, accident and injury. Ford strongly recommends that
    drivers use extreme caution when using any device or feature that may
    take their focus off the road. Your primary responsibility is the safe
    operation of the vehicle. We recommend against the use of any
    handheld device while driving, encourage the use of voice-operated
    systems when possible and that you become aware of applicable state
    and local laws that may affect use of electronic devices while driving.
    One hour mode: Press the ON/OFF control to operate the system with
    the ignition turned off; the system will automatically turn off after one
    hour.
    Setting the clock: Press the H or M buttons on the outside of the
    multifunction to access the clock settings. Once you are in the clock
    setting, press the H or M button repeatedly until the desired number
    appears. Press OK to confirm and close.

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  • Page 29

    Entertainment Systems
    Display icons: Your system’s display will illuminate icons for the mode
    which is currently active, such as:
    Radio
    CD
    Auxiliary input
    Phone
    Settings: This icon will illuminate in
    green to indicate that the settings
    can be updated in the menu.
    1. CD slot: Insert a CD, label side up.
    2. OK: Use in various menu selections to select or deselect your choice.
    3. INFO: Press to access any available radio or CD information.
    4. MENU: Press to access the following features:
    Note: To scroll through the following menus and make adjustments,
    press
    or

    /

    or

    /

    . Press

    to return to the previous screen

    to advance to the next screen.

    Note: At any time, you can press MENU to close the menu screen.
    • Sirius (if equipped): Scroll to select Sirius and then press OK to
    enter the menu. Scroll to select from SAT1. SAT2 or SAT3 modes.
    Note: Sirius must be the selected audio source to access this menu.
    • SYNC media (if equipped): Scroll to select Mediaplayer Menu and
    then press OK to enter the menu. Refer to the SYNC௡ section in this
    chapter for more information. Note: SYNC audio must be the selected
    audio source to access this menu.
    • SYNC phone (if equipped): Scroll to select Phone Menu and then
    press OK to enter the menu. Refer to the SYNC௡ section in this
    chapter for more information. Note: SYNC Phone must be the
    selected feature to access this menu.
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  • Page 30

    Entertainment Systems
    • Audio: Scroll to select Audio and then move right or press OK to
    enter the menu. Scroll to select from:
    • SCV: Scroll to select Speed Compensated Volume (SCV) and press
    OK to enter the menu. SCV automatically adjusts the system’s
    volume to compensate for speed and wind noise. You can set the
    system between off and +7.
    • Sound: Scroll to select Sound and move right or press OK to enter
    the menu. Scroll to select from Treble, Bass, Middle, Fade and
    Balance options. When the desired option is chosen, scroll to
    increase or decrease the levels. Sound settings can be set for each
    audio source independently.
    • Occupancy mode: Select Occupancy mode and then move right or
    press OK to enter the menu. Scroll to select from optimize All
    Seats or Driver’s Seat. Occupancy mode optimizes sound quality for
    the chosen seating position. Press OK to confirm your selection.
    • DSP Equalizer: Scroll to select DSP Equalizer and then move
    right or press OK to enter the menu. Scroll to select from Rock,
    Pop, Classic, Voice and Equalizer off. Press OK to confirm your
    selection.
    • Vehicle: Refer to Multi-function display in the Instrument Cluster
    chapter for more information.
    • Clock: Refer to Multi-function display in the Instrument Cluster
    chapter for more information.
    • Display: Refer to Multi-function display in the Instrument Cluster
    chapter for more information.
    • Messages: Press

    /

    to view the saved vehicle messages.

    • RDS: Scroll to select RDS and then move right or press OK to enter
    the menu. Scroll to select RDS off or RDS on. Press OK to confirm
    your selection.
    5. Memory presets: To save a station, tune to the desired station. Press
    and hold a preset button until the information pop-up timer expires and
    stored preset # pop-up appears.
    Fast forward: Press to access the next track or available radio
    6.
    station. Press and hold to fast forward through the current track or to
    quickly advance through the radio band in individual increments.
    7. On/Off/Volume: Press to turn the system on or off. Turn to adjust the
    volume.
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  • Page 31

    Entertainment Systems
    8.
    Reverse: Press to access the previous track or available radio
    station. Press and hold to reverse through the current track or to quickly
    reverse through the radio band in individual increments.
    9. PHONE: Press to access SYNC௡ phone features if available. Refer to
    the SYNC௡ section for more information. If your vehicle is not equipped
    with SYNC௡. the display will read MUTE and will mute the playing
    media.
    10. AUX: Press to access LINE IN (auxiliary input jack) mode or SYNC௡
    media mode.
    11. SIRIUS: Press repeatedly to access SAT1, SAT2 and SAT3 satellite
    radio modes (if equipped).
    12. RADIO: Press repeatedly to select AM1/AM2AST/FM1/FM2AST
    frequency bands. Press RADIO to return to the radio base screen when
    browsing. While listening to radio, you can also navigate to other preset
    /
    . When the desired
    modes, CD tracks and folders by pressing
    selection is chosen, press OK to tune to the selection or press RADIO to
    return to the current station. You can also select SIRIUS (if equipped) or
    AUX to change to the audio source.
    Autostore feature: The autostore feature allows you to store the 10
    strongest local stations available from the AM and FM frequency bands.
    To use, press the AST soft key at the bottom of the screen (refer to
    buttons 17–20). The display will read ‘Hold to start autostore’. Continue
    holding the button until ‘Autostoring’ appears in the display. When the
    search is complete, the sound will return and the 10 strongest stations
    will be stored in the memory presets (and overwrite any stations
    previously stored in the AST band). You can also manually store stations
    in the AST band. When the AST band is active, simply tune to the
    desired station and press and hold a memory preset. The new station will
    be saved and will override the previously saved station.
    13. CD: Press to enter CD mode. Press the soft keys (refer to buttons
    17–20) to scan, repeat or shuffle. In MP3 mode, you can scan folder or
    CD, repeat track or folder and shuffle folder or CD. While in CD mode,
    /
    to navigate to other tracks/folders or radio modes/stations.
    press
    When the desired selection is chosen, press OK to select or press CD to
    return to the current track. You can also select SIRIUS (if equipped), or
    AUX to change audio sources.
    Note: If CD DRIVE HIGH TEMP appears in the display, the ambient
    temperature is too hot and the CD unit will not operate until it has
    cooled down.
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  • Page 32

    Entertainment Systems
    14.

    (Eject): Press to eject a CD.

    15. Cursor controls: Use to cycle through various menu selections.
    Note: You can either press the arrows or move the OK knob in the
    desired direction.
    16. Sound menu: Press access Treble, Bass, Fade (if equipped) and
    /
    to cycle through the various options.
    Balance menu options. Use
    /
    to increase or
    When the desired option is chosen, press
    decrease the levels. Press OK to set or MENU to exit. Sound settings can
    be set for each audio source independently.
    17–20 Soft keys: Press these soft
    keys to access the corresponding
    functions on the screen.

    20

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    19

    18

    17



  • Page 33

    Entertainment Systems
    Auxiliary input jack (Line in)
    WARNING: Driving while distracted can result in loss of vehicle
    control, accident and injury. Ford strongly recommends that
    drivers use extreme caution when using any device or feature that may
    take their focus off the road. Your primary responsibility is the safe
    operation of the vehicle. We recommend against the use of any
    handheld device while driving, encourage the use of voice-operated
    systems when possible and that you become aware of applicable state
    and local laws that may affect use of electronic devices while driving.
    The auxiliary input jack (AIJ)
    provides a way to connect your
    portable music player to the
    in-vehicle audio system. This allows
    the audio from a portable music
    player to be played through the
    vehicle speakers with high fidelity. To
    achieve optimal performance, please
    observe the following instructions
    when attaching your portable music
    device to the audio system.
    Required equipment:
    1. Any portable music player designed to be used with headphones
    2. An audio extension cable with stereo male 1/8 in. (3.5 mm)
    connectors at each end
    To play your portable music player using the auxiliary input jack:
    1. Begin with the vehicle parked and the radio turned off.
    2. Ensure that the battery in your portable music player is new or fully
    charged and that the device is turned off.
    3. Attach one end of the audio extension cable to the headphone output
    of your player and the other end of the audio extension cable to the AIJ
    in your vehicle.
    4. Turn the radio on, using either a tuned FM station or a CD loaded into
    the system. Adjust the volume to a comfortable listening level.
    5. Turn the portable music player on and adjust the volume to 1/2 the
    volume.
    6. Press AUX on the vehicle radio repeatedly until LINE, LINE IN or
    SYNC LINE IN appears in the display.
    You should hear audio from your portable music player although it may
    be low.
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  • Page 34

    Entertainment Systems
    7. Adjust the sound on your portable music player until it reaches the
    level of the FM station or CD by switching back and forth between the
    AUX and FM or CD controls.
    WARNING: For safety reasons, do not connect or adjust the
    settings on your portable music player while the vehicle is
    moving.
    WARNING: Store the portable music player in a secure location,
    such as the center console or the glove box, when the vehicle is
    in motion. Hard objects may become projectiles in a collision or sudden
    stop, which may increase the risk of serious injury. The audio
    extension cable must be long enough to allow the portable music
    player to be safely stored while the vehicle is in motion.
    USB port (if equipped)
    WARNING: Driving while distracted can result in loss of vehicle
    control, accident and injury. Ford strongly recommends that
    drivers use extreme caution when using any device or feature that may
    take their focus off the road. Your primary responsibility is the safe
    operation of the vehicle. We recommend against the use of any handheld
    device while driving, encourage the use of voice-operated systems when
    possible and that you become aware of applicable state and local laws
    that may affect the use of electronic devices while driving.
    Your vehicle may be equipped with a
    USB port. This feature allows you to
    plug in media playing devices,
    memory sticks, and also to charge
    devices if they support this feature.
    For further information on this
    feature, refer to the SYNC௡
    supplement.

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  • Page 35

    Entertainment Systems
    GENERAL AUDIO INFORMATION
    Radio frequencies:
    AM and FM frequencies are established by the Federal Communications
    Commission (FCC) and the Canadian Radio and Telecommunications
    Commission (CRTC). Those frequencies are:
    AM: 530, 540–1700, 1710 kHz
    FM: 87.7, 87.9–107.7, 107.9 MHz
    Radio reception factors:
    There are three factors that can affect radio reception:
    • Distance/strength: The further you travel from an FM station, the
    weaker the signal and the weaker the reception.
    • Terrain: Hills, mountains, tall buildings, power lines, electric fences,
    traffic lights and thunderstorms can interfere with your reception.
    • Station overload: When you pass a broadcast tower, a stronger signal
    may overtake a weaker one and play while the weak station frequency
    is displayed.
    CD/CD player care
    Do:
    • Handle discs by their edges only.
    (Never touch the playing
    surface).
    • Inspect discs before playing.
    • Clean only with an approved CD
    cleaner.
    • Wipe discs from the center out.

    Don’t:
    • Expose discs to direct sunlight or heat sources for extended periods
    of time.
    • Clean using a circular motion.
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  • Page 36

    Entertainment Systems
    CD units are designed to play commercially pressed 4.75 in
    (12 cm) audio compact discs only. Due to technical
    incompatibility, certain recordable and re-recordable compact
    discs may not function correctly when used in Ford CD players.
    Do not use any irregular shaped
    CDs or discs with a scratch
    protection film attached.

    CDs with homemade paper
    (adhesive) labels should not be
    inserted into the CD player as
    the label may peel and cause the
    CD to become jammed. It is
    recommended that homemade
    CDs be identified with
    permanent felt tip marker rather
    than adhesive labels. Ballpoint pens may damage CDs. Please
    contact your authorized dealer for further information.
    Audio system warranty and service
    Refer to the Warranty Guide for audio system warranty information. If
    service is necessary, see your dealer or qualified technician.
    MP3 track and folder structure
    Your MP3 system recognizes MP3 individual tracks and folder structure
    as follows:
    • There are two different modes for MP3 disc playback: MP3 track mode
    (system default) and MP3 folder mode. For more information on track
    and folder mode, refer to Sample MP3 structure in the following
    section.
    • MP3 track mode ignores any folder structure on the MP3 disc. The
    player numbers each MP3 track on the disc (noted by the .mp3 file
    extension) from T001 to a maximum of T255.
    Note: The maximum number of playable MP3 files may be less
    depending on the structure of the CD and exact model of radio
    present.
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  • Page 37

    Entertainment Systems
    • MP3 folder mode represents a folder structure consisting of one level
    of folders. The CD player numbers all MP3 tracks on the disc (noted
    by the .mp3 file extension) and all folders containing MP3 files, from
    F001 (folder) T001 (track) to F253 T255.
    • Creating discs with only one level of folders will help with navigation
    through the disc files.
    Sample MP3 structure
    If you are burning your own MP3
    discs, it is important to understand
    how the system will read the
    structures you create. While various
    .mp3 1
    1
    files may be present, (files with
    .mp3 2
    extensions other than mp3), only
    files with the .mp3 extension will be
    .mp3 3
    2
    played. Other files will be ignored
    by the system. This enables you to
    .mp3 4
    3
    use the same MP3 disc for a variety
    .mp3 5
    of tasks on your work computer,
    home computer and your in-vehicle
    system.
    .mp3 6
    4
    .mp3 7

    .doc
    .ppt
    .xls

    In track mode, the system will display and play the structure as if it were
    only one level deep (all .mp3 files will be played, regardless of being in a
    specific folder). In folder mode, the system will only play the .mp3 files
    in the current folder.

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    Entertainment Systems
    Satellite radio information (if equipped)
    Satellite radio channels: SIRIUS௡ broadcasts a variety of music, news,
    sports, weather, traffic and entertainment satellite radio channels. For
    more information and a complete list of SIRIUS௡ satellite radio channels,
    visit www.sirius.com in the United States, www.siriuscanada.ca in
    Canada, or call SIRIUS௡ at 1–888–539–7474.
    Satellite radio reception factors: To receive the satellite signal, your
    vehicle has been equipped with a satellite radio antenna located on the
    roof of your vehicle. The vehicle roof provides the best location for an
    unobstructed, open view of the sky, a requirement of a satellite radio
    system. Like AM/FM, there are several factors that can affect satellite
    radio reception performance:
    • Antenna obstructions: For optimal reception performance, keep the
    antenna clear of snow and ice build-up and keep luggage and other
    material as far away from the antenna as possible.
    • Terrain: Hills, mountains, tall buildings, bridges, tunnels, freeway
    overpasses, parking garages, dense tree foliage and thunderstorms can
    interfere with your reception.
    • Station overload: When you pass a ground based broadcast repeating
    tower, a stronger signal may overtake a weaker one and result in an
    audio mute.
    Unlike AM/FM audible static, you will hear an audio mute when there is
    a satellite radio signal interference. Your radio display may display NO
    SIGNAL to indicate the interference.
    SIRIUS௡ satellite radio service: SIRIUS௡ Satellite Radio is a
    subscription based satellite radio service that broadcasts music, sports,
    news and entertainment programming. A service fee is required in order
    to receive SIRIUS௡ service. Vehicles that are equipped with a factory
    installed SIRIUS௡ Satellite Radio system include:
    • Hardware and limited subscription term, which begins on the date of
    sale or lease of the vehicle.
    For information on extended subscription terms, the online media player
    and other SIRIUS௡ features, please contact SIRIUS௡ at 1–888–539–7474.
    Note: SIRIUS௡ reserves the unrestricted right to change, rearrange, add
    or delete programming including canceling, moving or adding particular
    channels, and its prices, at any time, with or without notice to you. Ford
    Motor Company shall not be responsible for any such programming
    changes.
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    Entertainment Systems
    Satellite Radio Electronic Serial Number (ESN): This 12-digit
    Satellite Serial Number is needed to activate, modify or track your
    satellite radio account. You will need this number when communicating
    with SIRIUS. While in Satellite Radio mode, you can view this number on
    the radio display by pressing the SIRIUS and Preset 1 buttons at the
    same time.
    Radio Display
    ACQUIRING

    SAT FAULT

    INVALID CHNL

    UNSUBSCRIBED

    Condition
    Action Required
    Radio requires more
    No action required.
    than two seconds to
    This message should
    produce audio for the
    disappear shortly.
    selected channel.
    Internal module or
    If this message does
    system failure
    not clear within a short
    present.
    period of time, or with
    an ignition key cycle,
    your receiver may have
    a fault. See your
    authorized dealer for
    service.
    Channel no longer
    This previously
    available.
    available channel is no
    longer available. Tune
    to another channel. If
    the channel was one of
    your presets, you may
    choose another channel
    for that preset button.
    Subscription not
    Contact SIRIUS௡ at
    available for this
    1–888–539–7474 to
    channel.
    subscribe to the
    channel or tune to
    another channel.

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    Entertainment Systems
    Radio Display
    NO TEXT

    NO TEXT

    NO TEXT

    NO SIGNAL

    UPDATING

    CALL SIRIUS
    1–888–539–7474

    Condition
    Action Required
    Artist information not Artist information not
    available.
    available at this time on
    this channel. The
    system is working
    properly.
    Song title information Song title information
    not available.
    not available at this
    time on this channel.
    The system is working
    properly.
    Category information
    Category information
    not available.
    not available at this
    time on this channel.
    The system is working
    properly.
    You are in a location
    Loss of signal from
    the SIRIUS௡ satellite
    that is blocking the
    or SIRIUS௡ tower to
    SIRIUS௡ signal (i.e.,
    tunnel, under an
    the vehicle antenna.
    overpass, dense foliage,
    etc.). The system is
    working properly. When
    you move into an open
    area, the signal should
    return.
    Update of channel
    No action required. The
    programming in
    process may take up to
    progress.
    three minutes.
    Satellite service has
    Call SIRIUS௡ at
    been deactivated by
    1–888–539–7474 to
    SIRIUS௡ Satellite
    re-activate or resolve
    Radio.
    subscription issues.

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    Entertainment Systems
    SYNCா (IF EQUIPPED)

    Ford ingenuity brings you SYNC௡ – an in-car connectivity system
    designed with convenience in mind.
    SYNC literally ‘syncs up’ with your Bluetooth௡ enabled cellular phone
    and portable media player, creating a comprehensive and easy-to-use
    system offering features such as:
    • Making and receiving calls on your Bluetooth௡ cellular phone
    • Accessing and playing music from your portable music player
    • 911 Assist™, Vehicle Health Reports, Traffic, Directions &
    Information, (if equipped)
    • Using applications such as Pandora and Stitcher via SYNC௡
    AppLink™, (if equipped)
    • Accessing phonebook contacts and music via voice commands
    • Streaming music from your Bluetooth enabled cellular phone
    • Text messaging
    • Advanced voice recognition fluent in English, French and Spanish
    • USB device charging (if your device supports this)
    Welcome to technology that is both fun and functional, welcome to
    SYNC௡.
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    Entertainment Systems
    Added benefits
    SYNC௡ even has some benefits which extend beyond your car. You can:
    • Access on-line support
    • Chat with other SYNC௡ owners
    • Search for and download new applications
    • Check frequently asked questions (FAQs)
    • Check your phone and other devices’ compatibility
    • Register and set up your account to use features such as Vehicle
    Health Report and Traffic, Directions and Information.
    Visit www.SyncMyRide.com or www.syncmaroute.ca today to access
    these added benefits.
    Support
    In addition to the web site and the material in this publication, you may
    also find the following helpful:
    The Troubleshooting section later in this chapter contains common
    troubleshooting questions and answers on specific issues as well as some
    helpful hints .
    The SYNC support team is also there if you feel like you need
    additional support, or if you just prefer to speak with a live person. Our
    team will do their best to help you with any questions you are not able
    to answer on your own.
    Hours: Monday-Saturday, 8:30 am-8pm EST
    • In the United States, call: 1–888–270–1055
    • In Canada, call: 1–800–565–3673
    Note: Times are subject to change due to holidays.
    Driving restrictions
    For your safety and in order to prevent any distractions while driving,
    certain features are restricted when your vehicle is traveling over 3 mph
    (5km/h). These features will be noted as speed dependent when they
    are discussed in this supplement.

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    Entertainment Systems
    Safety information
    WARNING: Driving while distracted can result in loss of vehicle
    control, accident and injury. Ford strongly recommends that
    drivers use extreme caution when using any device that may take their
    focus off the road. Your primary responsibility is the safe operation of
    the vehicle. We recommend against the use of any handheld device
    while driving, encourage the use of voice-operated systems when
    possible and that you become aware of applicable state and local laws
    that may affect use of electronic devices while driving.
    • Do not attempt to service or repair SYNC௡. See your authorized dealer.
    • Do not operate playing devices if the power cords and/or cables are
    broken, split or damaged. Carefully place cords and/or cables where
    they will not be stepped on or interfere with the operation of pedals,
    seats and/or compartments, or safe driving abilities.
    • Do not leave playing devices in the vehicle in extreme conditions as it
    could cause damage to your device. Refer to your device’s user guide
    for further information.
    • Ensure that you review your device’s user guide before using with SYNC௡.
    Privacy information
    When a cellular phone is connected to SYNC௡, SYNC௡ creates a profile
    within your vehicle that is linked to that cellular phone. This profile is
    created in order to offer you more cellular features and to operate more
    efficiently. Among other things, this profile may contain data about your
    cellular phone book, text messages (read and unread), and call history,
    including history of calls when your cell phone was not connected to
    SYNC௡. In addition, if you connect a media device, SYNC௡ creates and
    retains an index of media content supported by SYNC௡. SYNC௡ also
    records a short development log of approximately 10 minutes of all
    recent SYNC௡ activity. The log profile and other SYNC௡ data may be
    used to improve SYNC௡ and help diagnose any problems that may occur.
    The cellular profile, media device index, and development log will remain
    in the vehicle unless you delete it and are generally accessible only in
    the vehicle when the cellular phone or media player is connected. If you
    no longer plan to use SYNC௡ or the vehicle, we recommend you perform
    a Master Reset to erase all information stored in SYNC௡.
    SYNC௡ data cannot be accessed without special equipment and access to
    the vehicle’s SYNC௡ module. Ford Motor Company and Ford of Canada will
    not access SYNC௡ data for any purpose other than as described absent
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    Entertainment Systems
    consent, a court order, or where required by law enforcement, other
    government authorities, or other third parties acting with lawful authority.
    Other parties may seek to access the information independently of Ford
    Motor Company and Ford of Canada. For further privacy information, see
    the sections on 911 Assist™ (if equipped), Vehicle Health Report (if
    equipped), and Traffic, Directions and Information (if equipped).
    Using your voice recognition system
    Your SYNC௡ system comes equipped with an advanced voice recognition
    (VR) system. This system is easy to use and helps you control many
    features via voice commands, thereby allowing you to keep your hands
    on the wheel and focus on what is in front of you.
    Here we’ll cover the basics of how the system works and some global
    voice commands. The majority of the voice commands will be covered
    later in the supplement with their respective modes (phone, media, etc.)
    and will also be indicated with the voice icon shown below.
    Initiating a voice session
    To initiate a voice session with your SYNC system:
    1. Press

    .

    2. Wait until you hear a tone prompt and Listening appears in the display.
    3. Say any of the following global commands:
    • “Phone”: Say to make calls.
    • “USB”: Say to access the device connected to your USB port.
    • “Bluetooth Audio”: Say to stream audio from your phone.
    • “Line in” : Say to access the device connected to the auxiliary
    input jack.
    • “Cancel”: Say to cancel the requested action.
    • “SYNC”: Say to return to the main menu.
    • “Voice settings”: Say to adjust the level of voice interaction and
    feedback.
    • “Help”: Say for an audible list of voice commands available in the
    current mode.
    • “Vehicle Health Report” (if equipped, U.S. only): Say to run a
    health report.
    • “ Services” (if equipped, U.S. only): Say to access the SYNC
    Services portal.
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    Entertainment Systems
    • “Phone”: Say to make calls.
    • “Mobile Apps” (if equipped, U.S. only) : Say to access Mobile
    Applications (if available).
    System interaction and feedback
    The system provides feedback through audible tones, prompts, questions
    and spoken confirmations depending on the situation and the chosen
    level of interaction (voice settings). You can customize your VR system
    to provide more or less instruction and feedback.
    The default setting is to a higher level of interaction in order to be of
    more help when you are first using the system. You can change these
    settings at any time.
    Adjusting the interaction level
    1. Press

    and when prompted, say, “Voice settings”.

    2. You can say any of the following commands:
    • “Interaction mode standard” / “Interaction mode advanced”
    Standard interaction provides more detailed interaction and
    guidance while advanced has less audible interaction and more
    tone prompts. The system defaults to the standard setting.
    • “Confirmation prompts on” / “Confirmation prompts off”
    Confirmation prompts are short questions the system asks when
    it is not sure of your request or when there are multiple possible
    responses to your request. (For example, the system may ask,
    “Phone, is that correct?”) If turned off, the system will simply
    make a best guess as to what you requested and you may still
    occasionally be asked to confirm settings.
    • “Phone candidate lists on” / “Phone candidate lists off”
    • “Media candidate lists on” / “ Media candidate lists off”
    The system creates candidate lists when it has the same
    confidence level of several options based on your voice command.
    When turned on, the system may submit back as many as four
    possibilities for clarification.
    For example, “Say 1 after the tone to call John Doe at home. Say 2
    after the tone to call Johnny Doe on mobile. Say 3 after the tone
    to call Jane Doe at home.” Or, “Say 1 after the tone to play John
    Doe, Say 2 after the tone to play Johnny Doe.
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    Entertainment Systems
    Helpful Hints
    • Ensure that the interior of the vehicle is as quiet as possible. Wind
    noise from open windows and road vibrations may prevent the
    system from correctly recognizing spoken commands.
    , ensure that you wait until after the tone
    • After pressing
    sounds and Listening appears in the display before saying a
    command. Any command spoken prior to this will not register with
    the system.
    • Speak naturally without long pauses between words.
    • At any time you can interrupt the system while it is speaking by
    .
    pressing
    Using SYNCா’s phone features
    One of the main features of SYNC is hands-free calling which works in
    conjunction with your Bluetooth enabled cellular phone. In this section,
    we’ll cover your phone features in menu mode, applicable voice
    commands and also any additional options you may have.
    Phone dependent features
    While SYNC௡ supports a variety of features, many are dependent upon
    the functionality of your cell phone with Bluetooth௡ wireless technology.
    At a minimum, most cellular phones with Bluetooth wireless technology
    support the following functions:
    • Answering an incoming call
    • Ending a call
    • Using privacy mode
    • Dial a number
    • Redial
    • Call waiting notification
    • Caller ID
    Other features, such as text messaging via Bluetooth, and automatic
    phone book download are phone dependent features. To ensure that you
    have a compatible cellular phone, refer to your phone’s user manual and
    visit www.SyncMyRide.com or www.syncmaroute.ca.

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    Entertainment Systems
    Pairing a phone for the first time
    The first thing you must do to use a phone with the system is to
    wirelessly pair your phone with SYNC. Doing so allows your phone to
    communicate with the hands-free system, thereby enabling you to make
    and receive hands-free calls.
    Note: To scroll through the menus, press

    /

    .

    1. Ensure that the vehicle ignition and radio are turned on and that
    you are in P (Park).
    . When the display indicates no phone is
    2. Press PHONE or
    paired press OK.
    3. When Add Bluetooth Device appears, press OK.
    4. When Find SYNC appears in the display, press OK.
    5. Put your phone into Bluetooth discovery mode. Refer to your
    phone’s user guide if necessary.
    6. When prompted on your phone’s display, enter the six digit PIN
    provided by SYNC in the radio display.
    7. The display will indicate when the pairing is successful.
    8. Depending on your phone’s capability and your market, the
    system may prompt you with questions such as setting the current
    phone as the primary phone (the phone SYNC will automatically try
    to connect with first upon vehicle start-up), downloading your
    phone book, turning on 911 Assist™ (if available), etc.
    Note: SYNC௡ can support downloading up to approximately 2,000
    entries per Bluetooth enabled cellular phone.
    Note: If one phone has already been paired to SYNC, the process to pair
    another is slightly different. To pair subsequent phones, please refer to
    Pairing subsequent phones in the following section.

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    Entertainment Systems
    Pairing subsequent phones
    Once you have a phone paired with the system, the steps to pair another
    phone is a bit different. To pair a subsequent phone:
    Note: To scroll through the menus, press

    /

    .

    1. Ensure that the vehicle ignition and radio are turned on and that
    you are in P (Park).
    and scroll until System Settings is
    2. Press PHONE or
    selected.
    3. Press OK and scroll until Bluetooth Devices is selected and press
    OK.
    4. Scroll until Add Bluetooth Device is selected and press OK.
    5. When Find SYNC appears in the display, press OK.
    6. Put your phone into Bluetooth discovery mode. Refer to your
    phone’s user guide if necessary.
    7. When prompted on your phone’s display, enter the six digit PIN
    provided by SYNC in the radio display.
    8. The display will indicate when the pairing is successful.
    9. The system will then prompt with questions such as if you would
    like to set the current phone as the primary phone (the phone
    SYNC will automatically try to connect with first upon vehicle
    start-up), download your phone book, turn on 911 Assist™ (if
    available), etc.

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    Entertainment Systems
    Phone voice commands
    and when prompted, say, “Phone”. You may then say any of
    Press
    the following:
    • Call <name>2
    • Call <name> on mobile OR cell2
    • Call <name> on other2
    • Phone book <name> at home1
    • Phone book <name> on mobile
    OR cell1
    • Call history outgoing1
    • Phone book <name> on Other1
    • Call history missed1
    • Menu**1
    • Join

    • Call <name> at home2
    • Call <name> at work OR Call
    <name> in office2
    • Dial* 2
    • Phone book <name>1
    • Phone book <name> at work OR
    Phone book <name> at office1
    • Call history incoming1
    • Connections1
    •Go to privacy
    • Hold

    1
    Voice commands are not available until downloading phone information
    via Bluetooth is complete.
    2

    Voice commands which are available at the first level (without having
    to say, “Phone”).
    Phone book commands: When you ask SYNC௡ to access a phone book
    name, number, etc., the requested information will appear in the display
    or PHONE or say “Call” to call the contact.
    to view. Press
    * If you have said, “Dial” you can say any of the following commands:
    • <number> 0–9
    • Delete (deletes one digit)
    • Plus
    • Asterisk (*)
    • 700 (seven hundred)
    • 411 (four-one-one), 911
    (nine-one-one), etc.







    Dial
    Clear (deletes all entered digits)
    Star
    800 (eight hundred)
    900 (nine hundred)

    • # / (pound, slash)

    Helpful hint: To exit dial mode, press and hold
    MENU to go to the PHONE MENU.

    or PHONE or press
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    Entertainment Systems
    ** If you have said, “Menu”, you can then say any of the following
    commands:
    • [Phone] settings [message]
    • [Phone] settings [message]
    notification on
    notification off
    • [Phone] connections
    • Phone name
    • Signal
    • Battery
    • [Phone] settings [set] phone
    • [Phone] settings [set] ringer 1
    ringer
    • [Phone] settings [set] ringer 2
    • [Phone] settings [set] ringer 3
    • Text message inbox
    • [Phone] settings [set] ringer off
    Note: With the above commands, words in [ ] are optional and do not
    have to be spoken for the system to understand the command.
    At any time, you can say the following global commands:
    • SYNC
    • Line in
    • Phone

    • USB
    • Bluetooth Audio
    • Voice settings
    • Vehicle Health Report (if
    • Cancel
    equipped, U.S. only)
    • Mobile Apps (if equipped, U.S.
    • Services (if equipped, U.S. only)
    only)
    • Help

    Making a call
    To make a call, press

    and when prompted say:

    • “Call <name>” or
    • “Dial” and the desired number. When the system confirms the
    number, say “Dial” again to initiate the call.
    . To erase
    Note: To erase the last spoken digit, say “Delete” or press
    all spoken digits, say “Clear” or press and hold
    .
    To end a call:
    • Select ‘End’ on-screen using the system’s soft keys beneath the audio
    system
    • Press and hold PHONE on the audio system
    • Press and hold
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    Entertainment Systems
    Answering an incoming call
    During an incoming call, you will hear an audible ring. You can then:
    or PHONE.
    • Answer the call by pressing
    • Reject the call by pressing and holding
    or PHONE.
    • Ignore the call by doing nothing.
    Phone options during an active call
    During an active call, you have additional menu features which become
    available such as putting a call on hold, joining calls, etc.
    MENU

    Active Call Menu

    Mute Call?

    Privacy
    Call Hold

    Enter Tones

    Join Calls

    Phonebook

    Call History

    Return

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    Entertainment Systems
    Scrolling through the menus: Use
    /
    to scroll through the menu
    options.
    To access:
    1. Press MENU during an active call.
    2. When Active Call Menu is selected, press OK.
    3. Scroll to cycle through the following options:
    Mute Call?: Enables you to mute the current call so that you can have a
    private conversation in the vehicle cabin. The display will indicate the
    call is muted.
    Privacy: Enables you to switch a call from an active hands-free
    environment back to your cellular phone for a more private conversation.
    • Press OK to select and press OK again when Privacy on/off
    appears. The display will indicate In Privacy and the system will
    transfer your call.
    Call Hold: Allows you to put an active call on hold to have a private
    conversation within the vehicle cabin or to answer another call.
    1. Press OK to select and press OK again when Hold on/off
    appears.
    or PHONE.
    2. To answer another call at this time, press
    Enter Tones: Allows you to enter ’tones’ such as numbers for
    passwords.
    1. Press OK to select and then scroll until the desired number
    appears in the display and press OK.
    2. A tone will sound as confirmation. Repeat as necessar y.

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    Join Calls: Allows you to join two separate calls and speak to both
    through SYNC.
    1. Press
    or PHONE to put your first call on hold.
    2. Access the desired contact through SYNC or use voice
    commands to place the second call. Once actively in the second
    call, press MENU.
    3. Scroll until Join Calls appears and press OK. Press OK again
    when Join Calls? appears to confirm.
    4. The system will join the calls, allowing you to speak to both
    parties at the same time. SYNC can support a maximum of three
    callers on a multiparty/conference call.
    Phonebook: Allows you to access your phonebook contacts.
    1. Press OK to select and scroll to cycle through your phonebook
    contacts.
    2. Press OK when the desired selection appears in the display.
    or PHONE to call the selection.
    3. Press
    Call History: Allows you to access your call history log.
    1. Press OK to select and scroll to cycle through your call history
    options (incoming, outgoing or missed).
    2. Press OK when the desired selection appears in the display.
    or PHONE to call the selection.
    3. Press
    Return: Press OK to exit the current menu.

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    Entertainment Systems
    Maneuvering the phone menu
    Below is a graphical representation of how the phone menu lays out in
    your system. It will be explained in more detail in this chapter, but this
    may help you to better visualize the menu structure.
    PHONE or

    Phone Redial

    OK

    Call History Incoming
    Call History Outgoing
    Call History Missed
    Return

    Text Message

    OK

    Send Text Message?
    Download Unread Msgs
    Delete All Messages?
    Return

    Phone Settings

    OK

    Phone Status
    Set Ringer
    Message Notification
    Modify Phonebook
    Auto Download
    Return

    OK

    User Preferences +
    Run Report?
    Return

    OK

    Bluetooth Devices +

    Call History

    Phonebook

    SYNC Services

    911 Assist

    Vehicle Health Report

    Mobile Apps

    System Settings

    Advanced +
    Exit Phone Menu

    + Denotes submenus with additional menu items
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    Entertainment Systems
    Scrolling through the menus: Press
    scroll through the menu options.

    /

    on your audio system to

    Accessing features through the phone menu
    SYNC’s phone menu allows you to redial a number, access your call
    history and phone book and send text messages as well as accessing
    phone and system settings. You can also access advanced features such
    as 911 Assist™, Vehicle Health Report and SYNC Services.
    To access your phone menu:
    1. Press PHONE or

    to enter the Phone Menu.

    2. Scroll to cycle through the following features:
    Phone Redial: Redials the last number called (if available).
    • Press OK to select and press OK again to confirm. The display
    will indicate Redialingѧ as it is placing the call.
    Call History: This is a phone dependent feature which allows you to
    access any previously dialed, received or missed calls while your phone
    has been connected to SYNC.
    1. Press OK to select.
    2. Scroll to select from Call History Incoming, Call History
    Outgoing or Call History Missed. Press OK to enter the chosen
    menu and scroll to cycle through your calls.
    3. Press OK, PHONE or
    to call the desired selection.
    Note: SYNC will attempt to automatically re-download your phone
    book / call history each time your phone connects to SYNC (if the
    auto download feature is on and your Bluetooth enabled cellular
    phone supports this feature).
    Phonebook: This is a phone and speed dependent feature which
    allows you to access your downloaded phonebook.
    1. Press OK to confirm and enter. Note: If your phonebook has less
    than 255 listings, they will appear alphabetically in flat file mode. If
    there are more, they will be organized into alphabetical categories.
    2. Scroll until the desired contact appears and press OK.
    to call the contact.
    3. Press OK or PHONE or
    Note: SYNC can support downloading up to approximately 2,000
    entries per Bluetooth enabled cellular phone .
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    Text Message: This is a phone dependent feature which enables you
    to send, download and delete text messages.
    • Please refer to Text Messaging in the following section for
    complete information.
    Phone Settings: These are phone dependent features which allow
    you to view your phone’s status, set a ring tone, select your message
    notification, change phone book entries and also to automatically
    download your cellular phone among other features.
    • Please refer to Phone Settings in the following section for
    complete information.
    SYNC Services (if equipped, U.S. only): Select to access the SYNC
    services portal where you can request various types of information,
    traffic reports and directions.
    • Refer to SYNC Services later in this chapter.
    911 Assist (if equipped): When used properly, this can place an
    emergency call to a 911 operator for you after an accident.
    • Refer to 911 Assist later in this chapter.
    Vehicle Health Report (if equipped, U.S. only): Enables you to run and
    receive a diagnostic report card on your vehicle.
    • Refer to Vehicle Health Report later in this chapter.
    Mobile Apps (if equipped, U.S. only): Enables you to interact with
    SYNC௡ capable mobile applications on your smartphone. Refer to SYNC௡
    AppLink™ section later in this chapter.
    System Settings: Press OK to access Bluetooth Devices menu listings
    (add, connect, set as primary, on/off, delete) as well as Advanced menu
    listings (prompts, languages, defaults, master reset, install application
    and system information).
    • Refer to Bluetooth Devices menu and Advanced menu options in
    the following sections for more information.
    Exit Phone Menu: Press OK when this appears in the display to exit
    the phone menu.

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    Entertainment Systems
    Text messaging
    SYNC allows you to receive, send, download and delete text messages.
    The system will even read incoming text messages to you so that you do
    not have to take your eyes off the road.
    Note: This is a phone dependent feature.
    Receiving a text message
    Note: This is a phone dependent feature. Your phone must support
    downloading text messages via Bluetooth to receive incoming text
    messages.
    When a new message arrives:
    1. An audible tone will sound and the display will indicate you have a
    new message.
    2. Press
    , wait for the prompt and say, “Read Message” to have SYNC
    read the message to you.
    3. Press OK to receive and open the text message or do nothing and the
    message will go into your text message inbox. Press OK again and
    SYNC௡ will read your message aloud as you are not able to view the
    message. You can then also choose whether you’d like to reply or
    forward the message.
    4. Press OK and scroll to choose between:
    • Reply to Text Message: Press OK to access and then scroll
    through the list of predefined messages to send.
    • Forward Text Message: Press OK to forward the message to
    anyone in your Phonebook, Call History. You can also choose to
    Enter Number.
    Note: Forwarding a text message is a speed dependent feature and can
    only be done when the vehicle is traveling at 3 mph (5 km/h) or less.
    Note: Only one recipient is allowed per text message.
    Sending, downloading and deleting your text messages
    Text messaging is a phone dependent feature. If your phone is
    compatible, SYNC allows you to receive, send, download and delete text
    messages.
    To access:
    1. Press PHONE or

    .

    2. Scroll until Text Message appears and press OK.
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    Entertainment Systems
    3. Scroll to select from the following options:
    Send Text Message?: Enables you to send a new text message based
    on a predefined set of 15 messages.
    1. Press OK to select. If the system detects your phone does not
    support this feature, Unsupported will appear in the display and
    SYNC will return you to the main menu.
    2. Scroll to cycle through the following predefined text message
    options:









    Can’t talk right now
    Call you later
    Be there in 20 minutes
    No
    Thanks
    I need more directions
    Too funny
    I’m stuck in traffic









    Call me
    Yes
    Why?
    Where R you?
    I love you
    Can’t wait to see you
    Be there in 10 minutes

    4. Press OK when the desired selection is in the display. The
    system will now need to know to whom you would like to send the
    message.
    5. Scroll to cycle through Phonebook or Call History entries. You
    can also select Enter Number to audibly enter a desired number.
    6. Press OK to enter the desired menu and scroll to select the
    specific contact.
    7. Press OK when the contact appears and press OK again to
    confirm when the system asks if you would like to send the
    message.
    Note: Each text message will be sent with the following signature:
    “This message was sent from my <Ford or Lincoln>.”
    Download Unread Msgs: Allows you to download your unread
    messages (only) to SYNC.
    • Press OK to select. The display will indicate your messages are
    being downloaded. When complete, SYNC will take you to your
    inbox.
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    Delete All Messages?: Allows you to delete current text messages from
    SYNC (not your phone).
    • Press OK to select. The display will indicate when all your text
    messages have been deleted and SYNC will return you to the text
    message menu.
    Note: SYNC does not automatically download all of your unread
    text messages at every ignition cycle (as it does with call history
    and phonebook if automatic download is set to on.
    Delete All Messages?: Press OK to exit the current menu.
    Accessing your phone settings
    These are phone dependent features. Your phone settings allow you
    to access and adjust features such as your ring tone, text message
    notification, modifying your phone book and also setting up automatic
    download.
    To access:
    1. Press PHONE or

    .

    2. Scroll until Phone Settings appears and press OK.
    3. Scroll to select from the following options:
    Phone Status: Shows you the provider, name, signal power, battery
    power and roaming status of your connected phone.
    • Press OK to select and scroll to view the information. When
    done, press OK again to return to the phone status menu.
    Set Ringer: Allows you to select which ring tone will sound during an
    incoming call (one of the system’s or your phone’s).
    • Press OK to select and scroll to hear Ringer 1, Ringer 2, Ringer
    3 and Phone Ringer. Press OK to select.
    Note: If your phone supports in-band ringing, your phone’s ringer
    will sound when Phone Ringer is chosen.
    Message Notification : Gives you the option of hearing an audible tone
    to notify you when a text message has arrived.
    • Press OK to select and scroll to select between Message
    Notification On or Message Notification Off . Press OK to select.

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    Modify Phonebook: Allows you to modify the contents of your phone
    book (i.e. add, delete, download).
    Press OK to select and scroll to cycle through the following
    options:
    • Add Contacts: Press OK to add more contacts from your
    phone book. ’Push’ the desired contact(s) on your phone. Refer to
    your phone’s user guide on how to ’push’ contacts.
    • Delete Phonebook: Press OK to delete the current phone
    book and call history. When Delete Phonebook appears, press OK
    to confirm. SYNC will take you back to the Phone Settings menu.
    • Download Phonebook: Press OK to select and press OK again
    when Confirm Download? appears.
    • Delete Contact: Press OK to delete a specific contact. When
    Select Contact appears, press OK again and scroll until the name
    is selected. Press OK to select and again to confirm. Note: If
    automatic download is on, the contact may appear on the next
    automatic download.
    Auto Download: Allows you to automatically download your cellular
    phone’s phone book each time your phone connects to SYNC.
    • Press OK to select. When Auto Download On? appears, press OK
    to have your phonebook automatically download each time.
    Downloading times are phone and quantity dependent. Note: When
    auto download is on, any changes, additions or deletions saved
    since your last download will be deleted.
    • Select Off to NOT download your phonebook every time your
    phone connects to SYNC. Note: Your phonebook, call history and
    text messages can only be accessed when your specific phone is
    connected to SYNC.
    Return: Press OK to exit the current menu.
    System settings
    System Settings provide access to your Bluetooth Devices and Advanced
    menu features.
    The Bluetooth Devices menu allows you to add, connect, delete and set a
    phone as ’primary’ as well as turn your Bluetooth feature on and off.
    The Advanced menu allows you to access and set prompts, languages,
    defaults, perform a master reset, install an application and view system
    information.
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    Entertainment Systems
    See the following sections for more information and also the following
    graphic for the system settings menu layout.
    PHONE or

    Phone Redial
    Call History
    Phonebook
    Text Message
    Phone Settings
    SYNC Services
    Bluetooth Devices
    911 Assist

    Add Bluetooth Device
    Connect Bluetooth Device
    Set Primary Phone
    Set Bluetooth on/off
    Delete Device
    Delete All Devices
    Return

    Vehicle Health Report

    Mobile Apps

    System Settings

    Exit Phone Menu

    OK

    Advanced
    Prompts
    Languages
    Factory Defaults
    Master Reset
    Install Application
    System Info
    MAP Profile
    Return
    Return

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    Entertainment Systems
    Scrolling through the menus: Press
    scroll through the menu options.

    /

    on your audio system to

    Bluetooth Device menu options
    This menu allows you to add, connect, delete, set a phone as primary, as
    well as turn Bluetooth on and off.
    To access:
    1. Press PHONE or

    to enter the Phone Menu.

    2. Scroll until System Settings appears and press OK.
    3. Scroll until Bluetooth Devices appears and select OK.
    4. Scroll to select from the following options:
    Add Bluetooth Device: This is a speed dependent feature which
    allows you to pair additional phones to the system.
    1. Press OK to select and press OK again when Find SYNC appears
    in the display.
    2. Follow the directions in your phone’s user guide to put your
    phone into discovery mode. A six digit PIN will appear in the
    display.
    3. When prompted on your phone’s display, enter the six digit PIN
    provided by SYNC.
    4. When Set As Primary Phone? appears, press OK. Scroll to
    toggle between Yes and No and press OK.
    Note: Setting a phone as primary means that SYNC will attempt
    to connect to this phone first at every ignition cycle.
    5. Depending on the functionality of your phone, you may be asked
    additional questions, such as if you would like to download your
    phonebook or activate 911 Assist (if equipped). Scroll and use OK
    to select the desired responses.
    Connect Bluetooth Device: Allows you to connect a previously paired
    Bluetooth enabled phone.
    1. Press OK to select and view a list of previously paired phones.
    2. Scroll until the desired device is chosen and press OK to connect
    the phone.
    Note: Only one device can be connected at a time. When another
    phone is connected, the previous one will be disconnected.
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    Set As Primary Phone?: Select to set a previously paired phone as
    your primary phone. SYNC will attempt to connect with the primary
    phone at every ignition cycle.
    • Press OK to select and scroll to select the desired phone. Press
    OK to confirm.
    Note: When a phone is selected as primary, it will appear first in
    the list and will be marked with an *.
    Set Bluetooth On/Off: Allows you to turn the Bluetooth feature on /off.
    • Press OK and scroll to toggle between On and Off. When the
    desired selection is chosen, press OK.
    Note: Turning Off Bluetooth will disconnect all Bluetooth devices
    and deactivate all Bluetooth features.
    Delete Device: Allows you to delete a paired phone.
    • Press OK and scroll to select the device. Press OK to confirm.
    Delete All Devices: Allows you to delete all previously paired phones.
    • Press OK to select.
    Note: Deleting a phone will also delete all information in SYNC
    originally saved with that phone.
    Return: Press OK to exit the current menu.
    Advanced menu options
    This menu allows you to access settings such as prompts, languages,
    defaults, perform a master reset, install an application and view system
    information.
    To access:
    to enter the Phone Menu.
    1. Press PHONE or
    2. Scroll until System Settings appears and press OK.
    3. Scroll until Advanced appears and select OK.
    4. Scroll to select from the following options:
    Prompts: Prompts from SYNC can help guide you using questions,
    helpful hints or asking you for a specific action. To turn these prompts
    on or off:
    1. Press OK to select and scroll to select between on or off.
    2. Press OK when the desired selection appears in the display.
    SYNC will take you back to the Advanced menu.
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    Languages: Allows you to choose from three languages: English,
    Francais and Espanol. Once selected, all of SYNC’s radio displays and
    prompts will be in the selected language.
    1. Press OK to select and then scroll through English, Francais
    and Espanol.
    2. Press OK when the desired selection appears in the display.
    Note: If you change the language setting, the display will indicate
    that the system is updating. When complete, SYNC will take you
    back to the Advanced menu.
    Factory Defaults: Allows you to return to the factory default settings.
    This selection will NOT erase your indexed information (phonebook, call
    history, text messages and paired devices).
    1. Press OK to select and then press OK again when Restore
    Defaults? appears in the display.
    2. Press OK to confirm.
    Master Reset: Allows you to completely erase ALL information stored
    on SYNC (all phonebook, call history, text messages and all paired
    devices) and return to the factory default settings.
    • Press OK to select. The display will indicate when complete and
    SYNC will take you back to the Advanced menu.
    Install Application?: Allows you to install applications you have
    downloaded.
    • Press OK and scroll to select. Press OK to confirm.
    System Info: Allows you to access the Auto Version number as well as
    the FDN number.
    • Press OK to select.
    MAP Profile: Message Access Profile is a Bluetooth component which
    can further help your phone with the exchange of text messages.
    Return: Press OK to exit the current menu.

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    Entertainment Systems
    Accessing and using your SYNC applications and Services
    (if equipped)
    In addition to the standard phone and media options which SYNC offers,
    your system also includes advanced features such as:
    • 911 Assist™: Can alert 911 in the event of an emergency.
    • Vehicle Health Report (if equipped, U.S. only): Provides a
    diagnostic and maintenance report card of your vehicle.
    • Traffic, Directions and Information (if equipped, U.S.
    only): Provides access to Traffic, Directions and information such
    as travel, horoscopes, stock prices and more.
    In order for these features to work, your cellular phone must be
    compatible with SYNC. To check your phone’s compatibility, please visit
    www.SyncMyRide.com or www.syncmaroute.ca.
    Refer to the following sections for more information on each feature.
    SYNCா Services: Traffic, Directions & Information (TDI), if
    equipped, U.S. only
    Note: SYNC௡ with Traffic, Directions & Information Services
    requires activation prior to use. Visit www.SyncMyRide.com to
    register as you must register to use the service. You must also have a
    paired and connected Bluetooth enabled cellular phone in order to
    connect to SYNC௡ Traffic, Directions & Information Services. Refer to
    the Phone Features chapter for pairing instructions.
    SYNC௡ Services uses advanced vehicle sensors, integrated GPS
    technology and comprehensive map and traffic data, to give you
    personalized traffic reports, precise turn-by-turn directions, business
    search, news, sports, weather and more. For a complete list of services,
    or to learn more, please visit www.SyncMyRide.com.
    To connect to SYNC௡ Traffic, Directions & Information Services
    using voice commands:
    1. Press
    .
    2. When prompted, say, “Services”. This initiates an outgoing call to
    SYNC௡ TDI Services using your paired and connected Bluetooth enabled
    cellular phone.
    3. Once connected, follow the voice prompts to request your desired service
    such as “Traffic” or “Directions”. You can also say, “What are my choices?”
    to receive a complete list of available services from which to choose.
    4. To return to the services main menu, say “Services” or for help, simply
    say, “Help”.
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    Entertainment Systems
    To connect to SYNC௡ Traffic, Directions & Information Services
    using the phone menu:
    1. Press
    or PHONE to enter the Phone Menu.
    2. Scroll repeatedly until Services appears in the display.
    3. Press OK to confirm and enter the Services menu. The display will
    indicate the system is connecting.
    4. Press OK. SYNC௡ will initiate the call to the services portal.
    5. Once connected, follow the voice prompts to request your desired
    Service such as Traffic or Directions. You can also say, “What are my
    choices?” to receive a complete list of available services from which to
    choose.
    6. To return to the services menu, say “Services” or for help, simply say,
    “Help”.
    To disconnect from SYNC௡ Services (TDI) you can:
    • Press and hold the phone button (
    ) on the steering wheel.
    • Say “Goodbye” from the SYNC Services main menu.
    Receiving Turn by Turn Directions:
    1. When connected to the Services portal, say “Directions” or “Business
    Search”.
    2. Follow the voice prompts to select your Destination. Once your
    destination is selected, your current vehicle location is uploaded and a
    route based on current traffic conditions is calculated and sent back to
    your vehicle . After the route download is complete, the phone call is
    automatically ended. You will receive driving instructions via audible
    prompts.
    3. While on an active route, you can select or say ‘Route Summary or
    ‘Route Status’ to view the Route summary turn list or the Route Status
    ETA. You can also turn voice guidance on or off, cancel the route or
    update the route.
    Personalizing Traffic, Directions and Information: Your Traffic,
    Directions and Information Services can be personalized to provide
    quicker access to your most used or favorite information. You can save
    address points such as, ‘work’ or ‘home’. You can also save favorite
    information like sports teams, such as ‘Detroit Lions’, or a news category.
    To learn more, log onto www.SyncMyRide.com.
    Push to interrupt: You can, at any time while you are connected to
    SYNC TDI Services, press
    to interrupt a voice prompt or an audio
    clip (such as a sports report) and say your voice command.
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    Entertainment Systems
    Portable: Your SYNC TDI Services subscription is associated with your
    Bluetooth enabled cellular phone number, not your VIN (Vehicle
    Identification Number). Thus, you can use your SYNC TDI Service with
    any vehicle equipped with Traffic, Directions and Information. Simply
    pair and connect your phone to any vehicle equipped with Traffic,
    Directions and Information and continue enjoying your personalized
    services.
    Note: The driver is ultimately responsible for the safe operation of the
    vehicle, and therefore, must evaluate whether it is safe to follow the
    suggested directions. Any navigation features are provided only as an aid.
    Make your driving decisions based on your observations of local
    conditions and existing traffic regulations. Do not follow the route
    suggestions if doing so would result in an unsafe or illegal maneuver, if
    you would be placed in an unsafe situation, or if you would be directed
    into an area that you consider unsafe. Maps used by this system may be
    inaccurate because of errors, changes in roads, traffic conditions or
    driving conditions.
    Note: When you connect to Traffic, Directions and Information, the
    service uses GPS technology and advanced vehicle sensors to collect the
    vehicle’s current location, travel direction and speed to help provide you
    with the directions, traffic reports, or business searches you request.
    Further, to provide the services you request and for continuous
    improvement, the service may collect and record call details and voice
    communications. For more information, see Traffic, Directions and
    Information, Terms and Conditions at www.SyncMyRide.com. If you do
    not want Ford or its service providers to collect the vehicle travel
    information or other information identified in the Terms and Conditions,
    do not activate or use the service.
    Note: SYNC௡ with Traffic, Directions & Information Services
    requires activation prior to use. Visit www.SyncMyRide.com to
    register. Standard phone and message rates may apply. Subscription
    may be required. To register and check your eligibility for free services,
    log onto www.SyncMyRide.com.
    Note: Traffic, Directions & Information Services will not function
    properly if you have enabled caller ID blocking on your mobile
    phone. Prior to using SYNC TDI Services, ensure that your mobile
    phone is not blocking caller ID.

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    911 Assist™ (if equipped)
    For 911 Assist™ to function properly, the vehicle must have
    battery power after the crash, the cell phone must be previously
    paired, connected to SYNC௡, and continue to function properly
    with the ability to make and maintain a 911 call initiated by
    SYNC௡, and the 911 Assist™ feature must be previously enabled
    (set to ON).
    WARNING: Do not wait for 911 Assist™ to initiate an
    emergency call if you are capable yourself. Dial emergency
    services immediately to avoid delayed response time, which could
    increase the risk of serious injury or death after a crash. If you do not
    hear 911 Assist™ within 5 seconds after the crash, the system or
    phone may be damaged or non-functional.
    The cell phone or 911 Assist™ hardware may become damaged in
    a crash, the vehicle may lose battery power, or the cell phone may
    be thrown from the vehicle, which could prevent operation.
    Additionally, every cell phone operates differently. While SYNC௡,
    911 Assist™ works with most cell phones, some may have trouble
    using this feature. Finally, not all crashes deploy an airbag or, in
    certain vehicles, activate the fuel pump shut-off which are the
    criteria to initiate 911 Assist™.
    Airbags generally deploy in certain frontal, near frontal, side and rollover
    crashes, and the deployment of any airbag is intended to act as a 911
    Assist™ trigger if those events occur. For more information about airbag
    deployment, see the Seating and Safety Restraints chapter of your
    Owner Guide. The fuel pump shut-off, in certain vehicles, is intended to
    act as a trigger for 911 Assist™ in rear-end crashes, in which airbags
    generally do not deploy. To determine if your vehicle has this trigger,
    check the Roadside Emergency chapter in your Owner’s Guide. If your
    Owner Guide describes a “Fuel Pump Shut-off”, it will trigger 911
    Assist™. If your Owner Guide describes a “Fuel Pump Shut-off Switch”,
    it will not trigger 911 Assist™.
    WARNING: Always place cell phone in a secure location to
    prevent it from becoming a projectile or becoming damaged in
    the event of a collision. Failure to do so may cause serious injury or
    damage the phone which could prevent 911 Assist from functioning
    properly.
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    911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled
    (set to ON), 911 Assist™ may, through any paired and connected
    cell phone, disclose to emergency services that the vehicle has
    been in a crash involving the deployment of an airbag or, in
    certain vehicles, the activation of the fuel pump shut-off. Certain
    versions or updates to 911 Assist™ may also be capable of
    electronically or verbally disclosing to 911 operators the vehicle
    location, and/or other details about the vehicle or crash to assist
    911 operators to provide the most appropriate emergency
    services. If you do not want to disclose this information, do not
    enable (set to ON) the feature.
    Note: If 911 Assist™ is enabled/disabled by any user, the current setting
    will apply for all paired phones. If the 911 Assist™ setting is disabled
    (set to OFF), a voice message and/or display item will inform the vehicle
    occupants when a previously paired phone connects to SYNC௡ at vehicle
    start up.
    In the event of a crash involving the deployment of an airbag or the
    activation of the fuel pump shut-off, in certain vehicles, SYNC௡ is
    designed to assist occupants in attempting to contact emergency services
    by dialing 911 through the occupant’s paired and connected Bluetooth
    enabled cellular phone. In the event that a connected cellular phone is
    damaged or loses connection to SYNC௡, SYNC௡ will search for and
    connect to any available, previously paired cell phone and attempt to
    place the call to 911. Before initiating the call, SYNC௡ provides a short
    window of time (approximately 10 seconds) that allows the driver or
    passenger to decide whether to cancel the call by pressing and
    or PHONE on the steering wheel controls or on the audio
    holding
    system. Before initiating the 911 call for the occupants, SYNC௡ will say
    the following or a similar message:
    “SYNC௡ will attempt to call 911. If you wish to cancel the call, press and
    hold the phone button.”
    If the call is not cancelled and a successful call is made, a pre-recorded
    message will be played for the 911 operator and then the occupant(s) in
    the vehicle will be able to communicate with the 911 operator.
    Note: Failure to cancel the call as described above will result in SYNC௡
    dialing 911.
    Note: When you are connected to the 911 operator, be prepared to
    provide your name, phone number and location immediately, because not
    all 911 systems are capable of receiving this information electronically.
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    The following steps are required for the 911 Assist™ feature to perform
    properly:
    • SYNC௡ is on and functioning properly at the time of the incident and
    throughout feature activation and use.
    • SYNC௡ 911 Assist™ feature is set to ON prior to the incident.
    • A Bluetooth enabled and compatible cellular phone is paired and
    connected to SYNC௡.
    • A connected Bluetooth enabled cellular phone that has the ability to
    make and maintain an outgoing call at the time of the incident.
    • A connected Bluetooth enabled cellular phone that has adequate
    network coverage, battery power and signal strength.
    • The vehicle is located in the U.S. or Canada or in a territory in which
    911 is the emergency number.
    WARNING: Unless 911 Assist™ is previously configured to ON
    prior to a crash, 911 Assist™ will not dial for help during an
    emergency, which could delay response time, increasing the risk of
    serious injury or death after a crash.
    The 911 Assist™ feature is initially set to OFF. To access the setting:
    1. Press

    or PHONE to enter the Phone Menu.

    2. Scroll repeatedly until 911 Assist appears in the radio display.
    3. Press OK to confirm and enter the 911 Assist menu.
    4. Scroll to select between On and Off selections.
    5. Press OK when the desired option appears in the radio display. Set On
    or Set Off will appear in the display as confirmation.
    Note: Off selections include: Off with reminder and Off without
    reminder. Off with reminder provides a display and voice reminder at
    phone connection at vehicle start. Off without reminder provides a
    display reminder only without a voice reminder.
    For more information, please visit www.SyncMyRide.com or
    www.syncmaroute.ca.
    Note: Before enabling (setting to ON), review the 911 Assist™
    Privacy Notice.
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    Vehicle health report (if equipped, U.S. only)
    WARNING: Always follow scheduled maintenance instructions,
    regularly inspect your vehicle, and seek repair for any damage or
    problem you suspect. Vehicle Health Reports supplements, but cannot
    replace normal maintenance and vehicle inspection. Vehicle Health
    Report only monitors certain systems that are electronically monitored
    by the vehicle and will not monitor or report the status of any other
    system, (i.e., brake lining wear). Failure to perform scheduled
    maintenance and regularly inspect your vehicle may result in vehicle
    damage and serious injury.
    Note: Your Vehicle Health Report feature requires activation
    prior to use. Visit www.SyncMyRide.com to register. There is no fee
    or subscription associated with Vehicle Health Report, but you must
    register to use this feature.
    SYNC௡ allows you to check your vehicle’s overall ‘health’ in the form of
    diagnostic report card. The vehicle health report contains valuable
    information such as:
    • Vehicle Diagnostic Information
    • Scheduled maintenance
    • Open Recalls and Field Service Actions
    • Unserviced items from vehicle inspections by your authorized dealer
    VEHICLE HEALTH REPORT PRIVACY NOTICE: When you run a
    Vehicle Health Report, Ford Motor Company may collect your cell
    phone number (to process your report request) and diagnostic
    information about your vehicle. Certain versions or updates to
    Vehicle Health Report may also collect additional vehicle
    information. Ford may use the vehicle information it collects for
    any purpose. If you do not want to disclose your cell phone
    number or vehicle information, do not run the feature or set up
    your Vehicle Health Report profile at www.SyncMyRide.com. Refer
    to www.SyncMyRide.com — Vehicle Health Report Terms and
    Conditions, and Privacy Statement — for more information.

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    You can initiate a Vehicle Health Report in the vehicle and view the
    complete report with all information listed above on SyncMyRide.com.
    You can also choose for SYNC௡ to automatically remind you to run
    reports at specific mileage intervals. After you’ve registered for the
    Vehicle Health Report service and established your preferences at
    www.SyncMyRide.com, you can then request a Vehicle Health Report (in
    your vehicle) and return to your account at www.SyncMyRide.com to
    view your report. Cell phone airtime usage may apply when reporting.
    To access and run a report (after the vehicle has been running a
    minimum of 60 seconds):
    1. Press PHONE to enter Phone Menu.
    2. Scroll until Vehicle Health is selected and press OK.
    3. Scroll to select from the following options:
    • User Preferences: Press OK to select and enter the menu.
    Scroll to select from:
    • Automatic Reports: Press OK and select on or off. Select
    ’On’ to have SYNC automatically prompt you to run a health
    report at certain mileage intervals. Note: You must first turn
    this feature ’on’ before you can select the mileage intervals at
    which you would like to be prompted.
    •Mileage Intervals: Press OK. Scroll to select between 5,000,
    7,500 or 10,000 mile intervals and press OK to make your
    selection.
    •Return: Press OK to exit the menu.
    • Run Report: Press OK for SYNC to run a health report of your
    vehicle’s diagnostic systems and send the results to Ford where it
    will be combined with scheduled maintenance information, open
    recalls and other field service actions and un-serviced vehicle
    inspection items from your authorized dealer.
    Note: This feature may not function properly if you have enabled caller
    ID blocking on your mobile phone. Before running a report, review
    Vehicle Health Report Privacy Notice.

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    SYNCாAppLink™ (if equipped, U.S. only)
    SYNC௡ AppLink™ is a software application which allows you to connect
    to and use applications on your smartphone such as Pandora and
    Stitcher via your SYNC system (provided your phone is compatible with
    these features).
    To see trouble shooting tips, available applications, and a list of
    supported smart phone devices, please visit www.SyncMyRide.com.
    To access from the media menu:
    1. Press AUX and then MENU.
    2. When Media Player Menu is selected, press OK.
    3. Scroll to cycle through the following options:







    Play Menu
    Select Source
    Media Settings
    Mobile Apps
    System Settings
    Exit Media Menu

    4. When Mobile Apps appears in the display, press OK to enter the
    menu and view a list of available applications (for example,
    Pandora).
    5. Once started, you may then press MENU to access Media Menu.
    6. Scroll to access the desired application menu (for example,
    Pandora) and press OK. From here, you can access the features
    which accompany the application such as Thumbs up, Thumbs
    Down, etc. For more information, please visit
    www.SyncMyRide.com
    Note: You can also access by pressing
    and, when prompted,
    saying “Mobile Apps”. You can then say the name of the smart
    phone application (for example, Pandora) after the tone. Your
    smart phone must be paired and connected in order to use this
    feature.

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    To access from the phone menu:
    1. Press
    or PHONE to enter the Phone Menu.
    2. Scroll repeatedly until Mobile Apps appears in the display.
    3. Press OK to enter the menu and view a list of available
    applications (for example, Pandora).
    4. Scroll to access the desired application menu (for example,
    Pandora menu) and press OK. From here you can access the
    features which accompany the application such as Thumbs up,
    Thumbs down, etc. For more information, please visit
    www.SyncMyRide.com.
    Note: iPhone௡ users need to connect the phone to the USB port in
    order to start an application.
    Note: If using an iPhone௡, it is recommended that the phone is
    locked after starting the application.
    Media features with SYNC
    SYNC௡ allows you to access and
    play music from your digital music
    player over the vehicle’s speaker
    system using the system’s media
    menu or voice commands.
    You can also choose to sort and play
    your music by specific metadata
    categories such as:

    • Artists
    • Albums
    • Genres
    • Playlists
    • Tracks
    • Similar Music
    Compatibility
    SYNC is capable of hosting nearly any digital media player including:
    iPod௡, Zune™, “Plays from device” players, and most USB drives.
    SYNC will also support audio formats such as MP3, WMA, WAV and ACC.
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    Connecting your digital media player to SYNCா via the USB port
    Note: If your digital media player has an On/Off switch, ensure that the
    device is turned On.
    1. Plug the device into the vehicle’s USB port.
    2. Press AUX and then MENU.
    3. When Media Player Menu is selected, press OK.
    3. Depending on how many digital media files are on your
    connected device, Indexing may appear in the radio display until
    indexing is complete. You will then be taken to the Play Menu.
    4. Press OK and scroll through selections of:









    Play All
    Albums
    Genres
    Playlists
    Tracks
    Explore USB
    Similar Music
    Return

    5. When the desired selection appears in the display, press OK to
    build your desired music selection.
    For more information, refer to Accessing your play menu later in
    this chapter.
    What’s playing?
    At any time while a track is playing, you can press
    and say, “What’s
    playing?”. SYNC will read the metadata tags of the playing track to you
    (if populated).

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    Media voice commands
    and when prompted, say, “USB” . You may then say any of the
    Press
    following:

















    Play all
    Pause
    Play next track
    Play Song <name>
    Refine song <name>
    Play next folder2
    Autoplay on
    Repeat off
    Shuffle on
    Play genre <name>1
    Play album <name>1
    Play track <name>1
    Search genre <name>1
    Search album <name>1
    Refine artist <name>1
    Connections

    1

















    Play
    What’s playing?
    Play previous track
    Search song <name>
    Similar music
    Play previous folder2
    Autoplay off
    Repeat on
    Shuffle off
    Play playlist <name>1
    Play artist <name>1
    Search artist <name>1
    Search track <name>1
    Refine album <name>1
    Refine track <name>1

    Voice commands which are not available until indexing is complete.
    Voice commands which are only available in folder mode. For more
    information, refer to Exploring the USB device later in this chapter.
    Note: In the above possible commands, “<name>” is a dynamic listing in
    that it could be the name of any desired group, artist, etc.
    Autoplay: With this feature ON, SYNC௡ allows you to listen to music
    which has already been randomly indexed during the indexing process.
    With this feature OFF, SYNC௡ will not begin to play any of your music
    until all media has all been indexed.
    Note: The larger the number of songs the system has to index, the
    longer indexing will take. Indexing times can vary from device to device.

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    Search/Play Genre: You can search for and play a specific genre (type)
    of music. SYNC௡ will search all the data from your indexed music and, if
    available, will begin to play that type of music.
    Note: You can only play genres of music which are present in the
    GENRE metadata tags that you have on your digital media player.
    Similar music: You can tell the system to play music ‘similar’ to what
    you are currently playing from the USB port. SYNC௡ will use the
    metadata information of each indexed song to compile a playlist for you.
    Search/play artist/track/album: You can search for a specific
    artist/track or album from the music SYNC௡ has indexed through the
    USB port.
    Refine: This allows you to ‘refine’ your previous commands. For
    example, if you told SYNC௡ to search and play all music by a certain
    artist, you could then tell SYNC௡ to “refine album” and choose a specific
    album from the list to view. If you then select ‘Play’, the system will only
    play music from that specific album.
    and when prompted, say, “Bluetooth Audio”. You may then say
    Press
    any of the following:
    • Play
    • Pause
    • Play previous track

    • Connections
    • Play next track

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    Maneuvering the media menu
    Below is a graphical representation of how the phone menu lays out in
    your system. It will be explained in more detail in this chapter, but this
    may help you to better visualize the menu structure.
    AUX

    MENU

    Media Player Menu

    Play Menu

    OK

    Play All
    Artists
    Albums
    Genres
    Playlists
    Tracks
    Explore USB
    Similar Music
    Return

    Select Source

    OK

    SYNC USB
    Bluetooth Audio
    SYNC Line In
    Return

    Media Settings

    OK

    Shuffle
    Repeat
    Autoplay
    Return

    OK

    Bluetooth Devices +
    Advanced +
    Return

    Mobile Apps

    System Settings

    Exit Media Menu

    + Denotes submenus with additional menu items
    /
    to scroll through the
    Scrolling through the menus: Press
    menu options.
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    Accessing the features of your media menu
    SYNC’s media menu allows you to select which source you would like to
    listen to, how you would like to play your music (by artist, genre, shuffle,
    repeat, etc.), and also if you need to add, connect or delete devices.
    To access your media menu:
    1. Press AUX and then MENU.
    2. When Media Player Menu is selected, press OK.
    3. Scroll to cycle through the following features:
    Play Menu : Allows you to play your music by artist, album, genre,
    playlists, tracks, similar music or to simply, play all. You can also choose
    to Explore USB to view the supported digital music files on your playing
    device.
    Refer to Play Menu later in this section for more information.
    Select Source: Allows you to select and play music from your USB port,
    auxiliary input jack (line in) or stream music from your Bluetooth
    enabled phone. Press OK to select and then scroll to choose from:
    • *USB: Press OK to access music plugged into your USB port.
    SYNC will also allow you to plug in devices to charge them (if
    supported by your device).
    • Bluetooth Audio: This is a phone dependent feature which
    allows you to stream music playing on your Bluetooth enabled
    phone. If supported by your device, you can press
    SEEK
    to
    access the previous/next track.
    • Line in: Press OK to select and play music from your portable
    music player over the vehicle’s speakers. Note: If you have already
    connected a device to the USB port, you cannot access the line in
    feature. Some digital media players require both USB and Line in
    ports to stream data and music separately.
    * Once connected, SYNC will index any readable media files. (The
    time required to complete this depends on the size of the media
    content being indexed.) If Autoplay is on, you can access media
    files randomly as they are indexed. If turned off, indexed media is
    not available until the indexing process is complete. SYNC is
    capable of indexing thousands of average size media and will notify
    you if the maximum indexing file size is reached.
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    Media Settings: Allows you to choose to shuffle or repeat your music in
    addition to setting your Autoplay settings. Press OK to select and then
    scroll to choose from:
    • Shuffle: Press OK to shuffle available media files in the current
    playlist. Note: To shuffle all media tracks, you must select Play All
    in the Play Menu and then select Shuffle.
    • Repeat: Press OK to repeat any song.
    • Autoplay: Press OK to listen to music which has already been
    randomly indexed during the indexing process.
    * You may also press you can press
    SEEK
    to access the
    previous/next track.
    Note: Once these selections are turned on, they will remain on
    until turned off. Some digital media players require both USB and
    Line in ports to stream data and music separately.
    Mobile Apps (if equipped): Enables you to interact with SYNC௡ capable
    mobile applications on your smartphone. Refer to SYNC௡ AppLink™
    earlier in this chapter for more information.
    System Settings: Allows you to access Bluetooth Device menu listings
    (add, connect, set as primary, on/off, delete) as well as Advanced menu
    listings (prompts, languages, defaults, master reset, install application
    and system information).
    • Please refer to System Settings in this chapter for complete
    information.
    Exit Media Menu: Press OK when this appears to exit the media menu.
    Accessing your play menu
    The Play menu allows you to select and play your media by artist, album,
    genre, playlist, track, similar music or even to explore what is on your
    USB device.
    To access:
    1. Press AUX and then MENU.
    2. When Media Player Menu is selected, press OK.
    3. Scroll to select the Play Menu and press OK.

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    4. If there are no media files to access, the display will indicate there is
    no media. If there are media files, you will then have the following
    options to scroll through and select from:
    Play All: Allows you to play all indexed media (tracks) from your
    playing device in flat file mode, one at a time in numerical order.
    • Press OK to select. The first track title will appear in the display.
    Artists: Allows you to sort all indexed media by artist. Once selected,
    the system will list and then play all artists and tracks alphabetically. If
    there are less than 255 indexed artist, they will be listed alphabetically in
    flat file mode. If there are more, they will be categorized into
    alphabetical categories.
    1. Press OK to select. You can select to play All Artists or any
    indexed artist.
    2. Scroll until the desired artist is chosen and press OK.
    Albums: Allows you to sort all indexed media by albums. If there are
    less than 255 indexed albums, they will be listed alphabetically in flat file
    mode. If there are more, they will be organized into alphabetical
    categories.
    1. Press OK to enter the album menu and select from playing all
    albums or from any individual indexed album.
    2. Scroll until the desired album is chosen and press OK.
    Genres: Allows you to sort indexed music by genre (category) type.
    SYNC will list the genres alphabetically in flat file mode. If there are
    more than 255, SYNC will automatically organize them into alphabetical
    categories.
    • Press OK to select and then scroll to select the desired genre
    and press OK.
    Playlists: Allows you to access your playlists. SYNC will list your
    playlists alphabetically in flat file mode. If there are more than 255,
    SYNC will automatically organize them into alphabetical categories.
    Note: SYNC supports many playlist formats such as: .ASX, .M3U, .WPL,
    .MTP.
    • Press OK to select. Then scroll to select the desired playlist and
    press OK.

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    Tracks: Allows you to search for and play a specific track which has
    been indexed. SYNC will list your tracks alphabetically in flat file mode.
    If there are more than 255, SYNC will automatically organize them into
    alphabetical categories.
    • Press OK to select. Then scroll to select the desired track and
    press OK.
    Explore USB: Allows you to explore through all supported digital media
    on your media device connected to the USB port. Note: When exploring,
    you will only be able to view media content which is compatible with
    SYNC. You may have other files saved with various extensions, but they
    will not be visible.
    • Press OK to select. Then scroll to explore indexed media on your
    flash drive.
    Similar Music: Allows you to play music similar to what is currently
    playing from the USB port. The system uses the metadata information of
    each song to compile a playlist for you.
    • Press OK to select. The system will create a new list of similar
    songs and begin playing. Note: Your metadata tags must be
    populated in order for this feature to include each track.
    Note: With certain playing devices, if your metadata tags are not
    populated, the tracks won’t be available in voice recognition, play
    menu or similar music. However, if you place these tracks onto your
    playing device in “Mass Storage Device Mode”, they will be available
    in voice recognition, play menu browsing and similar music.
    “Unknown” will be placed into any unpopulated metadata tag.
    Return: Press OK to exit the current menu.
    System settings
    System settings provide access to your Bluetooth Devices and Advanced
    menu features.
    The Bluetooth Devices menu allows you to add, connect and delete a
    device as turn the Bluetooth feature on and off.
    Your Advanced menu allows you to access and set prompts, languages,
    defaults and perform a master reset.

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    See the following sections for more information on these menus as well
    as the following graphic for the menu layout.

    AUX

    MENU

    Media Player Menu

    Play Menu

    Select Source
    Bluetooth Devices +
    Add Bluetooth Device
    Connect Bluetooth Device
    Set Bluetooth on/off
    Delete Device
    Delete All Devices
    Return

    Media Settings

    Mobile Apps

    System Settings

    Advanced +

    OK

    Prompts
    Languages
    Factory Defaults
    Master Reset
    Install Application
    Return
    Return

    Exit Media Menu

    Scrolling through the menus: Press
    menu options.

    /

    to scroll through the

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    Bluetooth Device menu options
    This menu allows you to add, connect and delete devices as well as turn
    Bluetooth on and off.
    To access:
    1. Press AUX and then MENU.
    2. When Media Player Menu is selected, press OK.
    3. Scroll until System Settings appears and select OK.
    4. Scroll until Bluetooth Devices appears.
    5. Press OK and then scroll to select from the following:
    Add Bluetooth Device: This is a speed dependent feature which
    allows you to pair additional devices to the system.
    1. Press OK to select and press OK again when Find SYNC appears
    in the display.
    2. Follow the directions in your phone’s user guide to put your phone
    into discovery mode. A six digit PIN will appear in the display.
    3. When prompted on your phone’s six digit display, enter the PIN.
    You can now change SYNC sources to BT Audio and stream music
    from your device.
    Connect Bluetooth Device: Allows you to connect a previously paired
    Bluetooth enabled phone.
    1. Press OK to select and view a list of devices.
    2. Scroll until the desired device is chosen and press OK to connect
    the device.
    Set Bluetooth On/Off: Allows you to turn the Bluetooth feature on /off.
    • Press OK and scroll to toggle between On and Off. When the
    desired selection is chosen, press OK.
    Note: Turning Off Bluetooth will disconnect all Bluetooth devices
    and deactivate all Bluetooth features.
    Delete Device: Allows you to delete a paired media device.
    • Press OK and scroll to select the device. Press OK to confirm.
    Delete All Devices: Allows you to delete all previously paired devices.
    • Press OK to select.
    Return: Press OK to exit the current menu.
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    Advanced menu options
    This menu allows you to access settings such as prompts, language,
    performing a master reset as well as returning to factory defaults.
    To access:
    1. Press AUX and then MENU.
    2. When Media Player Menu is selected, press OK.
    3. Scroll until System Settings appears and select OK.
    4. Scroll until Advanced appears.
    5. Press OK and then scroll to select from the following:
    Prompts: Prompts from SYNC can help guide you via questions, helpful
    hints or ask you for a specific action. To turn these prompts on or off:
    1. Press OK to select and scroll to select between on or off.
    2. Press OK when the desired selection appears in the display.
    SYNC will take you back to the Advanced menu.
    Languages: Allows you to choose from three languages: English,
    Francais and Espanol. Once selected, all of SYNC’s radio displays and
    prompts will be in the selected language.
    1. Press OK to select and then scroll through English, Francais
    and Espanol.
    2. Press OK when the desired selection appears in the display.
    Note: If you change the language setting, the display will indicate
    that the system is updating. When complete, SYNC will take you
    back to the Advanced menu.
    Factory Defaults: Allows you to return to the factory default settings.
    This selection will NOT erase your indexed information (phonebook, call
    history, text messages and paired devices).
    1. Press OK to select and then press OK again when Restore
    Defaults? appears in the display.
    2. Press OK to confirm.
    Master Reset: Allows you to completely erase ALL information stored
    on SYNC (all phonebook, call history, text messages and all paired
    devices) and return to the factory default settings.
    • Press OK to select. The display will indicate when complete and
    SYNC will take you back to the Advanced menu.
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    Application (if available): You can download new software application
    (if available) and then load the desired applications onto SYNC through
    your USB port. Refer to the web site for more information.
    Return : Press OK to exit the current menu.
    Troubleshooting
    Your SYNC௡ system is easy to use. However, should questions arise,
    please refer to the tables below as well as the Helpful Hints section that
    follows.
    Use the website at any time to check your phone’s compatibility, register
    your account and set preferences as well as access a customer
    representative via an on-line chat (during certain hours). Visit
    www.SyncMyRide.com or www.syncmaroute.ca for more information.
    Phone issues
    Issue
    Possible
    Possible Solution(s)
    Cause(s)
    There seems to be The audio control Review your phone’s user guide
    settings on your
    regarding audio adjustments.
    a lot of
    background noise phone may be
    affecting the
    during a phone
    call.
    performance of
    SYNC.
    During a call, I can Possible phone
    Try turning off the device,
    hear the other
    malfunction.
    resetting or removing the battery
    person but they
    of the device and try again.
    can’t hear me.
    SYNC is not able
    • This is a phone • Go to the web site to review
    to download my
    dependent feature. your phone’s compatibility.
    phonebook.
    • Possible phone • Try turning off the device,
    malfunction.
    resetting the device or removing
    the battery of the device, then try
    again.
    • Try “pushing” your phonebook
    contacts to SYNC by using the
    Add Contacts feature.
    • Use the “SYNCmyphone”
    feature available on the web site.
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    Issue
    The system says
    “Phonebook
    Downloaded” but
    my phonebook in
    SYNC is empty or
    is missing
    contacts.

    I’m having trouble
    connecting my
    phone to SYNC.

    Text messaging is
    not working on
    SYNC.

    Phone issues
    Possible
    Possible Solution(s)
    Cause(s)
    Limitations on
    • Try ’pushing’ your phonebook
    your phone’s
    contacts to SYNC by using the
    capability.
    Add Contacts feature.
    • If the missing contacts are
    stored on your SIM card, try
    moving them to the device
    memory.
    Remove any pictures or special
    ring tones associated with the
    missing contact.
    • This is a phone • Go to the web site to review
    dependent feature. your phone’s compatibility.
    • Possible phone • Try turning off the device,
    malfunction.
    resetting the device or removing
    the battery of the device then try
    again.
    • Try deleting your device from
    SYNC, and deleting SYNC on your
    device then try to pair again.
    • Check the security and “auto
    accept/prompt always”’ settings
    relative to the SYNC Bluetooth
    connection on your phone.
    • Update your device’s software
    firmware.
    • Turn off the Auto phonebook
    download setting.
    • This is a phone • Go to the website to review
    dependent feature. your phone’s compatibility.
    • Possible phone • Try turning off the device,
    malfunction.
    resetting the device or removing
    the battery of the device then try
    again.

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    Entertainment Systems
    USB/Media issues
    Possible
    Possible Solution(s)
    Cause(s)
    I’m having trouble Possible device
    • Try turning off the device,
    connecting my
    malfunction.
    resetting the device or removing
    device.
    the battery of the device and try
    to connect your device again.
    • Ensure that you are using the
    manufacturer’s cable.
    • Ensure that the USB cable is
    properly inserted into your device
    and the USB port in the vehicle.
    • Ensure that your device does
    not have an auto—install program
    or active security settings.
    SYNC does not
    This is a device
    Ensure that you are not leaving
    recognize my
    limitation.
    your device in your vehicle during
    device when I turn
    very hot or cold temperatures.
    on the car.
    Bluetooth audio
    • This is a phone • Ensure that the device is
    won’t stream.
    dependent feature. connected to SYNC and that you
    • The device is
    have pressed play on your device.
    not connected.
    SYNC doesn’t
    • Your music files • Ensure that all song details are
    recognize music
    may not contain
    populated.
    that is on my
    the proper artist, • Some devices require you to
    device.
    song title, album
    change the USB settings from
    or genre
    mass storage to MTP class.
    information.
    The file may be
    corrupted.
    The song may
    have copyright
    protection which
    does not allow it
    to play.
    Issue

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    Entertainment Systems
    Vehicle Health Report/Services
    (Traffic, Directions and Information) issues
    Issue
    Possible
    Possible Solution(s)
    Cause(s)
    I received a text
    Your account may • This is a free feature, but you
    that the Vehicle
    not be activated
    must first register online to use it.
    Health Report isn’t on the web site or Ensure that you have registered
    activated.
    you may have the your account on the website.
    wrong VIN
    • Ensure that your VIN is
    (vehicle
    correctly listed in your account.
    identification
    number) listed.
    I’m unable to
    When you register your account,
    The preferred
    retrieve the report dealer information you must list a preferred dealer. If
    on the web site, or did not load
    one is already listed, try selecting
    I received a
    correctly.
    another dealer and logging back
    system error.
    out. Then, log back in and change
    it back to your preferred dealer
    and retrieve the report.
    I’m unable to
    • This could be
    • Update your mobile number in
    submit a report.
    due to your
    your account on the web site.
    phone’s
    • Ensure that you have full signal
    compatibility, bad strength and that your Bluetooth
    signal strength or volume level has been turned up.
    your phone may
    • Try deleting your phone and
    not be activated
    performing a clean pairing.
    on the web site.
    I heard a
    • The phone in
    • This is a free feature, but you
    commercial when I use is not
    must first register online to use it.
    tried to use
    activated.
    Ensure that you have registered
    Traffic, Directions • Your phone has your account on the web site.
    and Information.
    ID blocker active. • Turn off ID blocker on your
    phone as the system recognizes
    you by your phone number.
    Ensure that the currently
    connected phone is the same one
    that is registered on your
    SyncMyRide account.
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    Entertainment Systems
    Voice command issues
    Possible
    Possible Solution(s)
    Cause(s)
    SYNC does not
    • You may be
    • Review the Phone voice
    understand what I using the wrong
    commands and the Media voice
    am saying.
    voice commands. commands at the beginning of
    • You may be
    their respective chapters.
    speaking too soon • Be aware that SYNC’s
    or at the wrong
    microphone is either in your rear
    time.
    mirror or in the headliner just
    above the windshield.
    SYNC does not
    • You may be
    • Review the media voice
    understand the
    using the wrong
    commands at the beginning of the
    name of a song or voice commands. media chapter.
    artist.
    • You may not be • Say the song or artist exactly as
    saying the name
    they are listed. If you say, “Play
    exactly as it is
    Artist Prince”, the system will not
    saved.
    play music by Prince and the
    • The system may Revolution or Prince and the New
    not be “reading”
    Power Generation.
    the name the same • Ensure that you are saying the
    way you are saying complete title such as “California
    it.
    remix featuring Jennifer Nettles”.
    • If the songs are saved in all
    CAPS, you will have to spell them.
    LOLA will require you to say, “
    Play L-O-L-A”
    • Don’t use special characters in
    the title as the system will not
    recognize them.
    Issue

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    Entertainment Systems
    Issue
    SYNC does not
    understand or is
    calling the wrong
    contact when I
    want to make a
    call.

    Voice command issues
    Possible
    Possible Solution(s)
    Cause(s)
    • You may be
    • Review the phone voice
    using the wrong
    commands at the beginning of the
    voice commands. phone chapter.
    • You may not be • Ensure that you are saying the
    saying the name
    contacts exactly as they are
    exactly as it is
    listed. For example, if a contact is
    saved.
    saved as Joe Wilson, say, “Call Joe
    • Contacts in your Wilson”.
    phonebook may be • The system does better if you
    very short and
    list full names such as “Joe
    similar, or they
    Wilson” rather than “Joe”.
    may contain
    • Don’t use special characters
    special characters. such as 123 or ICE as the system
    • Your phonebook will not recognize them.
    contacts may be
    • If contacts are saved in CAPS,
    saved in CAPS.
    you will have to spell them. JAKE
    will require you to say, “ Call
    J-A-K-E.”

    Helpful Hints
    • Ensure that the interior of the vehicle is as quiet as possible. Wind
    noise from open windows and road vibrations may prevent the system
    from correctly recognizing spoken voice commands.
    • Ensure that you are speaking naturally and without any large pauses
    between words.
    • After you push
    to begin a voice session, wait until the prompt
    sounds and Listening appears in the display. Anything spoken prior to
    this will not register with the system.
    • You can, at any time, interrupt the system while it is speaking by
    pushing
    during an active voice session. The system will respond
    with a listening prompt and allow you to speak a command.
    • For a list of available voice commands, you can push
    and say,
    “Help” after the tone. The system will audibly list voice commands
    available in your current mode.
    • The system’s microphone is either located in your rear view mirror or
    in the headliner just above your windshield. Ensure that the
    microphone area is kept free of obstructions.
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    Entertainment Systems
    • To better understand how the system interprets your phone book
    contacts, select a contact and then scroll until Speak this is selected
    and press OK. The system will read the contact and you can better
    understand how to say the contact for the next time.
    • To better understand how the system interprets your media titles,
    when the desired selection is playing, push
    , and when prompted,
    say “What’s playing?”. The system will read the title to you so that you
    will know how to say the selection so that the system will understand.
    SYNCா customer support
    If your questions are still not resolved, please contact SYNC௡ customer
    support, available Monday through Saturday: 8:30am-8:00pm EST. You
    can also access on-line support on the web site during these same hours.
    Note: Times are subject to change due to holidays.
    In the United States, call: 1–888–270–1055
    In Canada, call: 1–800–565–3673
    SYNCா End User License Agreement (EULA)
    • You have acquired a device (“DEVICE”) that includes software
    licensed by FORD MOTOR COMPANY from an affiliate of Microsoft
    Corporation (“MS”). Those installed software products of MS origin, as
    well as associated media, printed materials, and “online” or electronic
    documentation (“MS SOFTWARE”) are protected by international
    intellectual property laws and treaties. The MS SOFTWARE is licensed,
    not sold. All rights reserved.
    • The MS SOFTWARE may interface with and/or communicate with, or
    may be later upgraded to interface with and/or communicate with
    additional software and/or systems provided by FORD MOTOR
    COMPANY. The additional software and systems of FORD MOTOR
    COMPANY origin, as well as associated media, printed materials, and
    “online” or electronic documentation (“FORD SOFTWARE”) are
    protected by international intellectual property laws and treaties. The
    FORD SOFTWARE is licensed, not sold. All rights reserved.
    • The MS SOFTWARE and/or FORD SOFTWARE may interface with
    and/or communicate with, or may be later upgraded to interface with
    and/or communicate with additional software and/or systems provided by
    third party software and service suppliers. The additional software and
    services of third party origin, as well as associated media, printed
    materials, and “online” or electronic documentation (“THRID PARTY
    SOFTWARE”) are protected by international intellectual property laws
    and treaties. The THIRD PARTY SOFTWARE is licensed, not sold. All
    rights reserved.
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    • The MS SOFTWARE, FORD SOFTWARE and THIRD PARTY SOFTWARE
    hereinafter collectively and individually will be referred to as ЉSOFTWARE.Љ
    IF YOU DO NOT AGREE TO THIS END USER LICENSE
    AGREEMENT (“EULA”), DO NOT USE THE DEVICE OR COPY
    THE SOFTWARE. ANY USE OF THE SOFTWARE, INCLUDING
    BUT NOT LIMITED TO USE ON THE DEVICE, WILL
    CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR
    RATIFICATION OF ANY PREVIOUS CONSENT).
    GRANT OF SOFTWARE LICENSE: This EULA grants you the
    following license:
    • You may use the SOFTWARE as installed on the DEVICE and as otherwise
    interfacing with systems and/or services provide by or through FORD
    MOTOR COMPANY or its third party software and service providers.
    DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS:
    • Speech Recognition: If the SOFTWARE includes speech recognition
    component(s), you should understand that speech recognition is an
    inherently statistical process and that recognition errors are inherent
    in the process. Neither FORD MOTOR COMPANY nor its suppliers
    shall be liable for any damages arising out of errors in the speech
    recognition process.
    • Limitations on Reverse Engineering, Decompilation and
    Disassembly: You may not reverse engineer, decompile, or disassemble
    nor permit others to reverse engineer, decompile or disassemble the
    SOFTWARE, except and only to the extent that such activity is
    expressly permitted by applicable law notwithstanding this limitation.
    • Limitations on Distributing, Copying, Modifying and Creating
    Derivative Works: You may not distribute, copy, make modifications
    to or create derivative works based on the SOFTWARE, except and
    only to the extent that such activity is expressly permitted by
    applicable law notwithstanding this limitation.
    • Single EULA: The end user documentation for the DEVICE and
    related systems and services may contain multiple EULAs, such as
    multiple translations and/or multiple media versions (e.g., in the user
    documentation and in the software). Even if you receive multiple
    EULAs, you are licensed to use only one (1) copy of the SOFTWARE.
    • SOFTWARE Transfer: You may permanently transfer your rights
    under this EULA only as part of a sale or transfer of the DEVICE,
    provided you retain no copies, you transfer all of the SOFTWARE
    (including all component parts, the media and printed materials, any
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    upgrades, and, if applicable, the Certificate(s) of Authenticity), and
    the recipient agrees to the terms of this EULA. If the SOFTWARE is
    an upgrade, any transfer must include all prior versions of the
    SOFTWARE.
    Termination: Without prejudice to any other rights, FORD MOTOR
    COMPANY or MS may terminate this EULA if you fail to comply with
    the terms and conditions of this EULA.
    Security Updates/Digital Rights Management: Content owners use
    the WMDRM technology included in your DEVICE to protect their
    intellectual property, included copyrighted content. Portions of the
    SOFTWARE on your DEVICE use WMDRM software to access
    WMDRM-protected content. If the WMDRM software fails to protect
    the content, content owners may ask Microsoft to revoke the
    SOFTWARE’s ability to use WMDRM to play or copy protected
    content. This action does not affect unprotected content. When your
    DEVICE downloads licenses for protected content, you agree that
    Microsoft may include a revocation list with the licenses. Content
    owners may require you to upgrade the SOFTWARE on your DEVICE
    to access their content. If you decline an upgrade, you will not be able
    to access content that requires the upgrade.
    Consent to Use of Data: You agree that MS, Microsoft Corporation,
    FORD MOTOR COMPANY, third party software and systems suppliers,
    their affiliates and/or their designated agent may collect and use
    technical information gathered in any manner as part of product
    support services related to the SOFTWARE or related services. MS,
    Microsoft Corporation, FORD MOTOR COMPANY, third party software
    and services suppliers, their affiliates and/or their designated agent
    may use this information solely to improve their products or to
    provide customized services or technologies to you. MS, Microsoft
    Corporation, FORD MOTOR COMPANY, third party software and
    systems suppliers, their affiliates and/or their designated agent may
    disclose this information to others, but not in a form that personally
    identifies you.
    Internet-Based Services Components: The SOFTWARE may
    contain components that enable and facilitate the use of certain
    Internet-based services. You acknowledge and agree that MS, Microsoft
    Corporation, FORD MOTOR COMPANY, third party software and
    service suppliers, their affiliates and/or their designated agent may
    automatically check the version of the SOFTWARE and/or its
    components that you are utilizing and may provide upgrades or
    supplements to the SOFTWARE that may be automatically
    downloaded to your DEVICE.

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    • Additional Software/Services: The SOFTWARE may permit FORD
    MOTOR COMPANY, third party software and service suppliers, MS,
    Microsoft Corporation, their affiliates and/or their designated agent to
    provide or make available to you SOFTWARE updates, supplements,
    add-on components, or Internet-based services components of the
    SOFTWARE after the date you obtain your initial copy of the
    SOFTWARE (“Supplemental Components”).
    If FORD MOTOR COMPANY or third party software and services
    suppliers provide or make available to you Supplemental Components
    and no other EULA terms are provided along with the Supplemental
    Components, then the terms of this EULA shall apply.
    If MS, Microsoft Corporation, their affiliates and/or their designated agent
    make available Supplemental Components, and no other EULA terms are
    provided, then the terms of this EULA shall apply, except that the MS,
    Microsoft Corporation or affiliate entity providing the Supplemental
    Component(s) shall be the licensor of the Supplemental Component(s).
    FORD MOTOR COMPANY, MS, Microsoft Corporation, their affiliates
    and/or their designated agent reserve the right to discontinue without
    liability any Internet-based services provided to you or made available to
    you through the use of the SOFTWARE.
    • Links to Third Party Sites: The MS SOFTWARE may provide you
    with the ability to link to third party sites through the use of the
    SOFTWARE. The third party sites are not under the control of MS,
    Microsoft Corporation, their affiliates and/or their designated agent.
    Neither MS nor Microsoft Corporation nor their affiliates nor their
    designated agent are responsible for (i) the contents of any third
    party sites, any links contained in third party sites, or any changes or
    updates to third party sites, or (ii) webcasting or any other form of
    transmission received from any third party sites. If the SOFTWARE
    provides links to third party sites, those links are provided to you only
    as a convenience, and the inclusion of any link does not imply an
    endorsement of the third party site by MS, Microsoft Corporation,
    their affiliates and/or their designated agent.
    • Obligation to Drive Responsibly: You recognize your obligation to
    drive responsibly and keep attention on the road. You will read and
    abide with the DEVICE operating instructions particularly as they
    pertain to safety and assumes any risk associated with the use of the
    DEVICE.

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    Entertainment Systems
    UPGRADES AND RECOVERY MEDIA: If the SOFTWARE is provided
    by FORD MOTOR COMPANY separate from the DEVICE on media such
    as a ROM chip, CD ROM disk(s) or via web download or other means,
    and is labeled “For Upgrade Purposes Only” or ЉFor Recovery Purposes
    OnlyЉ you may install one (1) copy of such SOFTWARE onto the
    DEVICE as a replacement copy for the existing SOFTWARE, and use it
    in accordance with this EULA, including any additional EULA terms
    accompanying the upgrade SOFTWARE.
    INTELLECTUAL PROPERTY RIGHTS: All title and intellectual
    property rights in and to the SOFTWARE (including but not limited to
    any images, photographs, animations, video, audio, music, text and
    “applets,” incorporated into the SOFTWARE), the accompanying printed
    materials, and any copies of the SOFTWARE, are owned by MS,
    Microsoft Corporation, FORD MOTOR COMPANY, or their affiliates or
    suppliers. The SOFTWARE is licensed, not sold. You may not copy the
    printed materials accompanying the SOFTWARE. All title and intellectual
    property rights in and to the content which may be accessed through use
    of the SOFTWARE is the property of the respective content owner and
    may be protected by applicable copyright or other intellectual property
    laws and treaties. This EULA grants you no rights to use such content.
    All rights not specifically granted under this EULA are reserved by MS,
    Microsoft Corporation, FORD MOTOR COMPANY, third party software
    and service providers, their affiliates and suppliers. Use of any on-line
    services which may be accessed through the SOFTWARE may be
    governed by the respective terms of use relating to such services. If this
    SOFTWARE contains documentation that is provided only in electronic
    form, you may print one copy of such electronic documentation.
    EXPORT RESTRICTIONS: You acknowledge that the SOFTWARE is
    subject to U.S. and European Union export jurisdiction. You agree to
    comply with all applicable international and national laws that apply to
    the SOFTWARE, including the U.S. Export Administration Regulations,
    as well as end-user, end-use and destination restrictions issued by U.S.
    and other governments. For additional information, see
    http://www.microsoft.com/exporting/.
    TRADEMARKS: This EULA does not grant you any rights in connection
    with any trademarks or service marks of FORD MOTOR COMPANY, MS,
    Microsoft Corporation, third party software or service providers, their
    affiliates or suppliers.
    PRODUCT SUPPORT: Product support for the SOFTWARE is not
    provided by MS, its parent corporation Microsoft Corporation, or their
    affiliates or subsidiaries. For product support, please refer to FORD
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    Entertainment Systems
    MOTOR COMPANY instructions provided in the documentation for the
    DEVICE. Should you have any questions concerning this EULA, or if you
    desire to contact FORD MOTOR COMPANY for any other reason, please
    refer to the address provided in the documentation for the DEVICE.
    No Liability for Certain Damages: EXCEPT AS PROHIBITED BY
    LAW, FORD MOTOR COMPANY, ANY THRID PARTY SOFTWARE OR
    SERVICES SUPPLIERS, MS, MICROSOFT CORPORATION AND THEIR
    AFFILIATES SHALL HAVE NO LIABILITY FOR ANY INDIRECT,
    SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING
    FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF
    THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY
    REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL
    MS, MICROSOFT CORPORATION AND/OR THEIR AFFILIATES BE
    LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED
    FIFTY DOLLARS (U.S.$250.00).
    • THERE ARE NO WARRANTIES OTHER THAN THOSE THAT MAY
    EXPRESSLY BE PROVIDED FOR YOUR NEW VEHICLE.
    End user notice
    Microsoftா Windowsா Mobile for Automotive Important Safety
    Information
    This system Ford SYNC™ contains software that is licensed to
    Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft
    Corporation pursuant to a license agreement. Any removal, reproduction,
    reverse engineering or other unauthorized use of the software from this
    system in violation of the license agreement is strictly prohibited and
    may subject you to legal action.
    Read and follow instructions
    Before using your Windows Automotive-based system, read and follow all
    instructions and safety information provided in this end user manual
    (“User’s Guide”). Not following precautions found in this User’s Guide
    can lead to an accident or other serious consequences.
    Keep User’s Guide in Vehicle
    When kept in the vehicle, the User’s Guide will be a ready reference for
    you and other users unfamiliar with the Windows Automotive-based
    system. Please make certain that before using the system for the first
    time, all persons have access to the User’s Guide and read its
    instructions and safety information carefully.
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    Entertainment Systems
    WARNING: Operating certain parts of this system while driving
    can distract your attention away from the road, and possibly
    cause an accident or other serious consequences. Do not change
    system settings or enter data non-verbally (using your hands) while
    driving. Stop the vehicle in a safe and legal manner before attempting
    these operations. This is important since while setting up or changing
    some functions you might be required to distract your attention away
    from the road and remove your hands from the wheel.
    General operation
    Voice Command Control
    Functions within the Windows Automotive-based system may be
    accomplished using only voice commands. Using voice commands while
    driving allows you to operate the system without removing your hands
    from the wheel.
    Prolonged Views of Screen
    Do not access any function requiring a prolonged view of the screen
    while you are driving. Pull over in a safe and legal manner before
    attempting to access a function of the system requiring prolonged
    attention. Even occasional short scans to the screen may be hazardous if
    your attention has been diverted away from your driving task at a critical
    time.
    Volume Setting
    Do not raise the volume excessively. Keep the volume at a level where
    you can still hear outside traffic and emergency signals while driving.
    Driving while unable to hear these sounds could cause an accident.
    Use of Speech Recognition Functions
    Speech recognition software is inherently a statistical process which is
    subject to errors. It is your responsibility to monitor any speech
    recognition functions included in the system and address any errors.
    Glossary of terms
    Autoplay: With Autoplay turned ON, SYNC௡ allows you to listen to
    music which has already been randomly indexed during the indexing
    process. With Autoplay turned off, the chosen music will not begin to
    play until all of the music has been indexed by SYNC௡. Depending on the
    size of the material, this may take a few minutes.
    Bluetooth enabled cellular phone: Any cellular phone which has the
    Bluetooth wireless technology which will enable the phone to connect
    with SYNC௡ and exchange information wirelessly.
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    Digital media player / USB Device: This is a generic term used to
    signify any of the following media devices: iPod௡, Zune™, “Plays from
    device” players, and most USB drives (thumb drives, flash drives, PEN
    drives, etc.)
    Discoverable mode: A mode which allows other Bluetooth enabled
    devices to find your Bluetooth enabled device.
    Discovery mode: A mode which allows your Bluetooth enabled device
    to search for other ‘discoverable’ Bluetooth enabled devices.
    In-band ringing: This is a phone dependent feature. If your Bluetooth
    enabled cellular phone supports this feature, SYNC௡ can play your ring
    tone during incoming calls.
    Indexing: A process in which SYNC௡ builds a voice recognition grammar
    for the media content of your digital media player. While indexing,
    SYNC௡ will play already indexed media if Autoplay is on. However, voice
    recognition is not available for the media until the indexing process is
    complete.
    Metadata: Descriptive tags embedded in your digital media which
    provide SYNC௡ with information such as ARTIST, ALBUM, GENRE and
    TRACK.
    Pairing: To use your Bluetooth enabled cellular phone with SYNC௡, you
    must go through a pairing (bonding) process. “Pairing” is a special
    process used when two devices connect for the first time. The pairing
    process is used to generate a link key that is used for authentication
    purposes during subsequent Bluetooth connections between the two
    devices.
    PIN (Personal Identification number): This six digit number
    (sometimes referred to as a passkey) will be shown in the radio display
    during the pairing process with your Bluetooth enabled device. You do
    not need to write down this number as it will only be used for that
    specific pairing procedure.

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    Climate Controls
    MANUAL HEATING AND AIR CONDITIONING SYSTEM

    1

    3

    2

    R

    6

    5

    4

    Manual system with A/C shown; heater only system similar.
    1.

    : Turn to select the desired fan speed.

    2. Air flow selections: Controls the direction of the airflow in the
    vehicle. See the following for a brief description on each control setting:
    MAX A/C (if equipped): Distributes recirculated air through the
    instrument panel vents to cool the vehicle. This re-cooling of the
    interior air is more economical and efficient than normal A/C mode.
    Recirculated air may also help reduce undesirable odors from entering
    the vehicle.
    : Distributes air through the instrument panel vents. Note: You
    may notice a small amount of air flowing from the floor vents and the
    rear seat floor vents.
    : Distributes air through the instrument panel vents, floor vents
    and rear seat floor vents.
    : Turns the climate control system off. When the system is off,
    outside air is prevented from entering the vehicle.
    : Distributes air through the floor vents and rear seat floor vents.
    Note: You may notice a small amount of air flowing from the demister
    and defroster vents.
    : Distributes air through the windshield defroster vents, demisters
    vents, floor vents and rear seat floor vents.
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    Climate Controls
    : Distributes outside air through the windshield defroster and
    demister vents. Can be used to clear thin ice or fog from the
    windshield. The system will automatically provide outside air to reduce
    window fogging. To exit
    select another mode.
    3. Temperature: Controls the temperature of the airflow in the vehicle.
    For optimum defrosting performance, set the dial to the hottest setting.
    4. R : Press to activate/deactivate the rear window defroster. Refer to
    Rear window defroster later in this chapter for more information. If
    your vehicle is equipped with both rear defroster and heated mirrors, the
    same button will activate both.
    5.
    : Press to activate/deactivate air recirculation in the vehicle
    cabin. Recirculated air may reduce the amount of time required to cool
    down the interior of the vehicle and may also help reduce undesired
    odors from reaching the interior of the vehicle. Recirculated air engages
    automatically when MAX A/C is selected or can be engaged manually in
    (defrost).
    any airflow mode except
    6. A/C (if equipped): Press to activate/deactivate air conditioning. Use
    with recirculated air to improve cooling performance and efficiency.
    (defrost),
    (floor/defrost) or MAX A/C.
    Engages automatically in
    Operating tips
    • To reduce fog build-up on the windshield during humid weather,
    (defrost) or
    (floor/defrost).
    select
    • To reduce humidity build-up inside the vehicle, do not drive with the
    (recirculated air) engaged and A/C off.
    system off or with
    • Do not put objects under the front seats that will interfere with the
    airflow to the back seats.
    • Remove any snow, ice or leaves from the air intake area at the base of
    the windshield.
    • To improve the time to reach comfort in hot weather, drive with the
    windows slightly open for 2-3 minutes after start up or until the
    vehicle has been “aired out.”
    • A small amount of air may be felt from the floor vent regardless of the
    air distribution setting that is selected.
    During extreme high ambient temperatures when idling stationary for
    extended periods of time in gear, it is recommended to run the A/C in
    the MAX A/C position, reduce blower fan speed from the highest setting
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    Climate Controls
    and put the vehicle’s transmission into the P (Park) gear position
    (automatic transmission only) to continue to receive cool air from your
    A/C system.
    For maximum cooling performance in MAX A/C mode:
    1. Select MAX A/C.
    2. Select the coolest temperature setting.
    3. Set the fan to the highest speed initially. As the interior starts to cool
    down, adjust the fan speed to maintain comfort.
    To aid in side window defogging/demisting in cold weather:
    1. Select
    .
    2. Select A/C.
    3. Adjust the temperature control to maintain comfort.
    4. Set the fan speed to the highest setting.
    5. Direct the outer instrument panel vents towards the side windows.
    To increase airflow to the outer instrument panel vents, close the vents
    located in the middle of the instrument panel.
    REAR WINDOW DEFROSTER R
    The rear defroster control is located on the climate control panel and
    works to clear the rear window of fog and thin ice.
    The engine must be running to operate the rear window defroster.
    to turn the rear window defroster on. An indicator light on the
    Press R
    control will illuminate when active.
    Note: The rear defroster will turn on automatically when the outside
    temperature is below 41° F (5° C).
    The rear window defroster turns off automatically after a predetermined
    amount of time, if a low battery condition is detected or when the
    ignition is turned off or to the accessory position. To manually turn off
    the rear window defroster at any time, press the control again.
    If your vehicle is equipped with both rear defroster and heated mirrors,
    the same control will activate both. Refer to Heated outside mirrors in
    the Driver Controls chapter.
    Do not use razor blades or other sharp objects to clean the inside
    of the rear window or to remove decals from the inside or the
    rear window. This may cause damage to the heated grid lines and
    will not be covered by your warranty.
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    Climate Controls
    CABIN AIR FILTER
    Your cabin air filter is located behind the instrument panel. The cabin air
    filter element is designed to reduce the concentration of airborne
    particles such as dust, spores and pollen in the air being supplied to the
    interior of the vehicle. The presence of a particulate filter element
    provides the following benefits:
    • Improves your driving comfort by reducing particle concentration.
    • Improves the interior compartment cleanliness.
    • Protects the climate control components from particle deposits.
    Note: A cabin air filter must be installed at all times to prevent foreign
    objects from entering the system. Running the system without a filter in
    place could result in degradation or damage to the system. If your
    vehicle is not equipped with a cabin air filter, a protective screen has
    been provided in its place and must remain installed at all times.
    For replacement intervals regarding the cabin air filter, see the
    scheduled maintenance information. For more information regarding
    your filter, see your authorized dealer.

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    Lights
    HEADLAMP CONTROL
    Turns the lamps off.
    Turns on the parking lamps,
    instrument panel lamps, license
    plate lamps and tail lamps.
    Turns the low beam headlamps
    on.

    High beams
    Pull the lever fully past the detent
    to activate. Pull the lever fully again
    to deactivate.

    Flash-to-pass
    Pull the lever toward you slightly to activate and release to deactivate.
    Headlamp exit delay
    Switch the ignition off and pull the lever toward you slightly to activate.
    You will hear a short tone.
    The headlamps will turn off automatically after 3 minutes with any door
    open or 30 seconds after the last door has been closed. With all doors
    closed, but within the 30 second delay, opening any door will result in
    the three minute timer starting again.
    The headlamp exit delay can be cancelled by either pulling the lever
    towards the steering wheel again or by turning the ignition switch on.

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    Lights
    Daytime running lamps (DRL) (if equipped)
    Turns the headlamps on with a reduced output.
    To activate:
    • the ignition must be in the on position and
    • the headlamp control is in the off or parking lamp position.
    WARNING: Always remember to turn on your headlamps at
    dusk or during inclement weather. The Daytime Running Lamp
    (DRL) system does not activate the tail lamps and generally may not
    provide adequate lighting during these conditions. Failure to activate
    your headlamps under these conditions may result in a collision.
    PANEL DIMMER CONTROL
    Use to adjust the brightness of the
    instrument panel and all applicable
    lit components in the vehicle during
    headlamp and parking lamp
    operation.
    • Tap the top or bottom of the
    control to brighten/dim all interior
    lit components incrementally, or
    • Press and hold at the first position the top or bottom of the control
    until the desired lighting level is reached.
    AIMING THE HEADLAMPS
    The headlamps on your vehicle are properly aimed at the assembly plant.
    If your vehicle has been in an accident, the alignment of your headlamps
    should be checked by your authorized dealer.
    Vertical aim adjustment
    1. Park the vehicle directly in front of a wall or screen on a level surface,
    approximately 25 feet (7.6 meters) away.

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    Lights
    • (1) 8 feet (2.4 meters)
    • (2) Center height of lamp to
    ground
    • (3) 25 feet (7.6 meters)
    • (4) Horizontal reference line
    2. Measure the height of the
    headlamp bulb center from the
    ground and mark an 8 foot
    (2.4 meter) horizontal reference line
    on the vertical wall or screen at this
    height.
    3. Turn on the low beam headlamps to illuminate the wall or screen and
    open the hood.
    To see a clearer light pattern for adjusting, you may want to block the
    light from one headlamp while adjusting the other.
    On the wall or screen you will
    observe a flat zone of high intensity
    light located at the top of the right
    hand portion of the beam pattern. If
    the top edge of the high intensity
    light zone is not at the horizontal
    reference line, the headlamp will
    need to be adjusted.
    4. Locate the vertical adjuster on
    each headlamp. Using a Phillips #2
    screwdriver or 13 mm
    wrench/socket, turn the adjuster
    either clockwise (to adjust down) or
    counterclockwise (to adjust up).
    The horizontal edge of the brighter
    light should touch the horizontal
    reference line.
    5. Close the hood and turn off the lamps.
    HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE AND IS
    NON-ADJUSTABLE.
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  • Page 107

    Lights
    TURN SIGNAL CONTROL
    • Push down to activate the left
    turn signal.
    • Push up to activate the right turn
    signal.

    When changing lanes, the turn signal indicator can be programmed to
    flash either one or three times when the stalk is tapped. See
    Multifunction display in the Instrument cluster section for more
    information.
    INTERIOR LAMPS
    Dome lamps and map lamps with moon roof
    Press the buttons to turn the map
    lamps on/off.

    SLIDE

    TILT

    The dome lamp switch has two
    modes:

    SLIDE

    TILT

    • OFF: The dome lamps will not come on when the doors are opened.
    • DOOR: The dome lamps come on when a door is opened.

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    Lights
    Dome lamps and map lamps, rear lamps
    Press the buttons to turn the map
    lamps on/off.

    Ambient lighting (if equipped)
    Illuminates footwells, cupholders
    and the instrument panel with a
    choice of several colors. The
    ambient lighting control switch is
    located on the instrument panel. To
    activate, press and release the
    control to cycle through the color
    choices plus the off state.
    The lights come on whenever the ignition is in either the on or accessory
    position.
    Note: The ambient lights will stay on until the ignition is placed in the
    off position and either of the front doors are opened or the accessory
    delay timer expires.
    Battery saver feature (interior lamps)
    The battery saver feature will turn off the interior lamps 10 minutes after
    the ignition has been turned to the 1 (off) position and one of the
    vehicle doors has been opened.
    Note: The battery saver feature will turn off the map lamps after
    30 minutes if left in the on position.

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    Lights
    BULB REPLACEMENT
    Lamp assembly condensation
    Exterior lamps are vented to accommodate normal changes in pressure.
    Condensation can be a natural by-product of this design. When moist air
    enters the lamp assembly through the vents, there is a possibility that
    condensation can occur when the temperature is cold. When normal
    condensation occurs, a thin film of mist can form on the interior of the
    lens. The thin mist eventually clears and exits through the vents during
    normal operation. Clearing time may take as long as 48 hours under dry
    weather conditions.
    Examples of acceptable condensation are:
    • Presence of thin mist (no streaks, drip marks or droplets)
    • Fine mist covers less than 50% of the lens
    Examples of unacceptable moisture (usually caused by a lamp water
    leak) are:
    • Water puddle inside the lamp
    • Large water droplets, drip marks or streaks present on the interior of
    the lens
    Take your vehicle to a dealer for service if any of the above conditions of
    unacceptable moisture are present.
    Using the right bulbs
    Replacement bulbs are specified in the chart below. Headlamp bulbs must
    be marked with an authorized “D.O.T.” for North America and an “E” for
    Europe to ensure lamp performance, light brightness and pattern and safe
    visibility. The correct bulbs will not damage the lamp assembly or void the
    lamp assembly warranty and will provide quality bulb burn time.
    Function
    Headlamp (low beam)
    Headlamp (high beam)
    Headlamp (park/turn)

    Number of bulbs
    1
    1
    1

    Headlamp (side marker)
    4-door rear bodyside lamp
    (park/turn/sidemarker)
    4-door rear deck lamp
    (backup)

    1
    1

    Trade number
    H11B
    HB3-9005LL
    3157NAK
    (amber)
    168
    3157K

    1

    921
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  • Page 110

    Lights
    Function
    5-door rear lamp
    (stop/reverse)
    5-door rear lamp (turn)

    Number of bulbs
    2

    Trade number
    3157K

    1

    3157A
    (amber)
    W5W
    LED

    License plate lamp
    1
    * 5–door high-mounted
    1
    brake lamp
    * 4–door high-mounted
    5
    W5W
    brake lamp
    Interior lamp
    1
    W6W
    Reading lamp
    1
    W5W
    Luggage compartment
    1
    W5W
    lamp
    To replace all instrument panel lights - see your authorized dealer.
    All replacement bulbs are clear in color, except where noted.
    * To replace these lamps, see your authorized dealer.
    Replacing interior bulbs
    Check the operation of all bulbs frequently.
    Replacing exterior bulbs
    Check the operation of all the bulbs frequently.
    Replacing bulbs
    Note: Before changing bulb, verify the corresponding fuse is not blown.
    The low beam headlamps, high beam headlamps, front turn signals and
    side marker lamps are located in the lamp assembly and can be replaced
    individually by removing the lamp assembly as a unit.

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  • Page 111

    Lights
    Removing the front lamp assembly
    Note: The front lamp assembly must be removed in order to replace
    bulbs.
    1. Make sure the headlamp control
    is in the off position, then open the
    hood.
    2. Remove the screws and pushpin
    1
    holding the lamp assembly (1).
    (Driver side shown)

    3. Detach the lamp harness clips
    from the lamp assembly and
    disconnect the electrical connectors
    (2).
    4. Remove the lamp assembly (3).
    Note: When lamp is removed, you
    will hear a clicking sound.
    5. Reverse the procedure to install
    the lamp assembly.

    2

    3

    Note: When installing the front
    lamp assembly, the front flange must
    be placed under the fascia. Ensure
    that the bottom tab gets placed into
    the white clip.

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  • Page 112

    Lights
    Replacing the low beam headlamps
    Note: The low beam headlamp is the outboard lamp.
    Note: Never hold a bulb by the glass. This is particularly valid for
    halogen bulbs as the intensity of the light may be reduced if the hands
    touch the bulb. If the glass has been handled, clean it with alcohol.
    1. Remove the bulb cover.

    2. Turn the bulb holder
    counterclockwise and remove it.

    3. Disconnect the electrical connector.
    4. Reverse the procedure to install the new bulb
    Replacing the high beam headlamps
    Note: The high beam headlamp is the inboard lamp.
    Note: Never hold a bulb by the glass. This is particularly valid for
    halogen bulbs as the intensity of the light may be reduced if the hands
    touch the bulb. If the glass has been handled, clean it with alcohol.

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    Lights
    1. Remove the bulb cover.

    2. Turn the bulb holder
    counterclockwise and remove it.

    3. Disconnect the electrical connector.
    4. Reverse the procedure to install the new bulb.
    Replacing the park/turn signals
    1. Turn the bulb holder
    counterclockwise and remove it.

    2. Remove the bulb from the bulb
    holder.

    3. Reverse the procedure to install the new bulb.
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  • Page 114

    Lights
    Replacing the side marker lamps
    1. Turn the bulb holder clockwise
    and remove it.

    2. Remove the bulb from the bulb
    holder.

    3. Reverse the procedure to install the new bulb.
    Replacing the signal indicator mirror bulbs (if equipped)
    For bulb replacement, see your authorized dealer.
    Replacing the rear lamps (5-door)
    1. Open the liftgate.
    2. Remove the screws holding the
    lamp assembly.

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  • Page 115

    Lights
    Replacing the rear stop lamp (5-door)
    1. Turn the bulb holder
    counterclockwise and remove it.

    2. Remove the bulb from the holder.

    3. Reverse the procedure to install the new bulb.
    Replacing the reverse signal rear lamp (5-door)
    1. Turn the bulb holder
    counterclockwise and remove it.

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  • Page 116

    Lights
    2. Remove the bulb from the holder.

    3. Reverse the procedure to install the new bulb.
    Replacing the turn signal rear lamp (5-door)
    1. Turn the bulb holder
    counterclockwise and remove it.

    2. Remove the bulb from the holder.

    3. Reverse the procedure to install the new bulb.

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  • Page 117

    Lights
    Replacing bodyside rear lamp bulb (4-door)
    1. Open the deck lid and remove the interior bodyside carpet.
    2. Turn the bulb holder
    3
    counterclockwise and remove it (2).

    2

    3. Remove the bulb (3) from the
    holder.

    4. Reverse the procedure to install the new bulb.
    Replacing the decklid mounted reverse lamp bulb (4-door)
    1. Open the deck lid and remove its interior carpet.
    2. Turn the bulb holder
    counterclockwise and remove it (2).

    3
    2

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  • Page 118

    Lights
    3. Remove the bulb (3) from the
    holder.

    4. Reverse the procedure to install the new bulb.
    5. Reinstall the carpet.
    Replacing the license plate lamps
    1. Carefully release the spring clip
    (1).
    2. Remove the lamp (2).
    3. Remove the bulb (3).

    2
    3

    Replacing the high-mounted brake lamp
    For replacement, see your authorized dealer.

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    Driver Controls
    WINDSHIELD WIPERS
    Move the lever down for a single
    wipe.
    For intermittent operation,
    move control up one position and
    adjust the rotary control to the
    desired speed.
    For normal operation, move
    control up two positions and up three positions for high-speed wiping.
    Windshield washer
    To activate the windshield washer, press the windshield washer
    control in. Release control to stop washer fluid spray. The wipers will
    operate for a short time after the wash is turned off.
    Note: Do not operate the washer when the washer reservoir is empty.
    This may cause the washer pump to overheat. Check the washer fluid
    level frequently. Do not operate the wipers when the windshield is dry.
    This may scratch the glass, damage the wiper blades and cause the wiper
    motor to burn out. Before operating the wiper on a dry windshield,
    always use the windshield washer. In freezing weather, be sure the wiper
    blades are not frozen to the windshield before operating the wipers.
    Rear window wiper/washer (if equipped)
    Wiper
    Pull the lever towards you for intermittent wiping.
    Washer
    Pull the lever farther to operate the washer. The wiper will operate
    for a short time and will activate once more after pausing to clear the
    windshield.

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    Driver Controls
    TILT/TELESCOPE STEERING WHEEL
    To adjust the steering wheel:
    1. Pull the lever down to unlock the
    steering column.
    2. While the lever is in the down
    position, move the steering wheel
    up or down and in or out until you
    find the desired position.
    3. While holding the steering wheel in
    place, pull the lever up to its original
    position to lock the steering column.
    WARNING: Never adjust the steering wheel when the vehicle is
    moving.
    CENTER CONSOLE
    Your vehicle has a variety of console features. These include:
    • Front cupholders
    • Rear cupholder insert
    • Coin holders
    WARNING: Use only soft cups in the cupholder. Hard objects
    can injure you in a collision.
    AUXILIARY POWER POINT (12V DC)
    Power outlet is designed for accessory plugs only. Do not insert
    any other object in the power outlet as this will damage the
    outlet and blow the fuse. Do not hang any type of accessory or
    accessory bracket from the plug. Improper use of the power
    outlet can cause damage not covered by your warranty.
    The auxiliary power points can be found in the following locations:
    • On the rear of the center console
    • On the instrument panel (if equipped)
    Do not use the power point for operating the cigarette lighter element (if
    equipped).
    Note: Do not plug optional electrical accessories into the cigarette lighter
    socket (if equipped). Improper use of the lighter can cause damage not
    covered by your warranty, and can result in fire or serious injury.
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    Driver Controls
    To prevent the fuse from being blown, do not use the power point(s)
    over the vehicle capacity of 12V DC/180W. If the power point or cigar
    lighter socket is not working, a fuse may have blown. Refer to Fuses and
    relays in the Roadside Emergencies chapter for information on
    checking and replacing fuses.
    To have full capacity usage of your power point, the engine is required to
    be running to avoid unintentional discharge of the battery. To prevent
    the battery from being discharged:
    • do not use the power point longer than necessary when the engine is
    not running,
    • do not leave battery chargers, video game adapters, computers and
    other devices plugged in overnight or when the vehicle is parked for
    extended periods.
    Always keep the power point caps closed when not being used.
    POWER WINDOWS (IF EQUIPPED)
    WARNING: Do not leave children unattended in the vehicle and
    do not let children play with the power windows. They may
    seriously injure themselves.
    WARNING: When closing the power windows, you should verify
    they are free of obstructions and ensure that children and/or
    pets are not in the proximity of the window openings.
    Press and pull the window switches
    to open and close windows.
    • Press down (to the first detent)
    and hold the switch to open.
    • Pull up (to the first detent) and
    hold the switch to close.

    Rear Window Buffeting: When one or both of the rear windows are
    open, the vehicle may demonstrate a wind throb or buffeting noise. This
    noise can be alleviated by lowering a front window approximately
    2–3 inches (5–8 cm).
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    Driver Controls
    One-touch up or down (driver’s window only)
    This feature allows the driver’s window to open or close fully without
    holding the control down.
    To operate one-touch down, press the switch completely down to the
    second detent and release quickly. The window will open fully.
    Momentarily press the switch to any position to stop the window
    operation.
    To operate one-touch up, pull the switch completely up to the second
    detent and release quickly. The window will close fully. Momentarily
    press the switch to any position to stop the window operation.
    Bounce-back (driver’s window only)
    When an obstacle has been detected in the window opening as the
    window is moving upward, the window will automatically move down and
    stop at a predetermined position.
    Overriding the bounce-back feature
    To override this protection function when there is a resistance, e.g. in
    the winter, proceed as follows:
    1. Close the window twice until it reaches the resistance and let it
    reverse.
    2. Close the window a third time to the resistance. The bounce-back
    function is disabled and you cannot close the window automatically. The
    window will override the resistance and you can close it fully.
    3. If the window does not close after the third attempt, contact your
    authorized dealer as soon as possible.
    Resetting the bounce-back feature
    WARNING: The bounce-back function is deactivated until you
    have reset the memory.
    After the battery has been disconnected from the vehicle you must reset
    the bounce-back memory:
    1. Pull up the switch and hold until the window is fully closed then
    release the switch.
    2. Pull up the switch again for one more second.
    3. Press and hold the switch until the window is fully open, then release
    the switch.
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    Driver Controls
    4. Pull up the switch and hold until the window is fully closed.
    5. Open the window and try to close it automatically.
    6. Reset and repeat procedure if the window does not close
    automatically.
    Window lock
    The window lock feature allows only
    the driver and front passenger to
    operate the power windows.
    To lock out all window controls (except the driver’s and front
    passenger’s) press the control. Press it again to restore the window
    controls.
    Note: The rear window switches will not illuminate when the window
    control is in the locked position.
    INTERIOR MIRROR
    The interior rearview mirror has two pivot points on the support arm
    which lets you adjust the mirror up or down and from side to side.
    WARNING: Do not adjust the mirror while the vehicle is in
    motion.
    Automatic dimming interior rear view mirror (if equipped)
    The interior rear view mirror has an auto-dimming function. The
    electronic day/night mirror will change from the normal (high reflective)
    state to the non-glare (darkened) state when bright lights (glare) reach
    the mirror. When the mirror detects bright light from behind the vehicle,
    it will automatically adjust (darken) to minimize glare.
    The mirror will automatically return to the normal state whenever the
    vehicle is placed in R (Reverse) to ensure a bright clear view when
    backing up.
    Do not block the sensors on the front and back of the interior
    rear view mirror since this may impair proper mirror
    performance.
    Note: A rear center passenger and/or raised rear center headrest (if
    equipped) may also block the light from reaching the sensor.
    Do not clean the housing or glass of any mirror with harsh
    abrasives, fuel or other petroleum-based cleaning products.
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    Driver Controls
    EXTERIOR MIRRORS
    Power side view mirrors
    WARNING: Do not adjust the mirror while the vehicle is in
    motion.
    To adjust your mirrors:
    1. Rotate the control clockwise to
    adjust the right mirror and rotate
    the control counterclockwise to
    adjust the left mirror.
    2. Move the control in the direction
    you wish to tilt the mirror.
    3. Return to the center position to lock mirrors in place.
    Blind spot mirrors
    Your vehicle is equipped with blind spot mirrors. Refer to Blind spot
    mirrors in the Driving chapter.
    Heated outside mirrors

    (if equipped)

    Both mirrors are heated
    automatically to remove ice, mist
    and fog when the rear window
    defrost is activated.
    Do not remove ice from the
    mirrors with a scraper or
    attempt to readjust the mirror
    glass if it is frozen in place.
    These actions could cause damage to the glass and mirrors.
    Do not clean the housing or glass of any mirror with harsh
    abrasives, fuel or other petroleum-based cleaning products.

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    Driver Controls
    Signal indicator mirrors (if equipped)
    When the turn signal is activated,
    the outer portion of the appropriate
    mirror housing will blink.
    This provides an additional warning
    to other drivers that your vehicle is
    about to turn.

    SPEED CONTROL (IF EQUIPPED)
    With speed control set, you can maintain a set speed without keeping
    your foot on the accelerator pedal.
    WARNING: Do not use the speed control in heavy traffic or on
    roads that are winding, slippery or unpaved.
    Using speed controls
    The speed controls are located on the steering wheel. The following
    buttons work with speed control:
    SET+: Press to set a speed or to
    increase a set speed.
    CAN (Cancel)/RES (Resume):
    Press to cancel or resume a set
    speed.
    SET–: Press to decrease a set
    speed.
    OFF: Press to turn speed control off.
    ON: Press to turn speed control on.
    Setting speed control
    To set speed control:
    1. Press and release ON.
    2. Accelerate to the desired speed.
    3. Press and release SET+.
    4. Take your foot off the accelerator pedal.
    5. The indicator

    light on the instrument cluster will turn on.
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    Driver Controls
    Note:
    • Vehicle speed may vary momentarily when driving up and down a
    steep hill.
    • If the vehicle speed increases above the set speed on a downhill, you
    may want to apply the brakes to reduce the speed.
    • If the vehicle speed decreases more than 10 mph (16 km/h) below
    your set speed on an uphill, your speed control will disengage.
    Disengaging speed control
    To disengage speed control, tap the brake pedal or clutch pedal (if
    equipped) or press CAN.
    Disengaging the speed control will not erase the previous set speed.
    Note: When you use the clutch pedal to disengage the speed control,
    the engine speed may briefly increase, this is normal.
    Resuming a set speed
    Press and release RES. This will automatically return the vehicle to the
    previously set speed.
    Increasing speed while using speed control
    To increase the set speed:
    • Press and hold SET+ until you get to the desired speed, then release.
    You can also use SET+ to operate the tap-up function. Press and release
    SET+ to increase the vehicle set speed in 1 mph (1.6 km/h) increments.
    • Use the accelerator pedal to get to the desired speed then press and
    release SET+.
    Reducing speed while using speed control
    To reduce the set speed:
    • Press and hold SET– until you get to the desired speed, then release.
    You can also use SET– to operate the tap-down function. Press and
    release SET– to decrease the vehicle set speed in 1 mph (1.6 km/h)
    increments.
    • Press the brake pedal or the clutch pedal (if equipped) until the
    desired vehicle speed is reached then press SET+.
    Turning off speed control
    To turn off the speed control, press OFF or turn off the ignition.
    Note: When you turn off the speed control or the ignition, your speed
    control set speed memory is erased.
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    Driver Controls
    STEERING WHEEL CONTROLS (IF EQUIPPED)
    SYNCா system hands free control feature
    Press
    (located on the
    multi-function lever) briefly to use
    the voice command feature. You will
    hear a tone and LISTENING will
    appear in the radio display. Press
    to exit voice command.
    and hold
    Press
    hold

    to activate phone mode or answer a phone call. Press and
    to end a call or exit phone mode.

    to scroll through various menus and selections. Press
    Press
    OK to confirm your selection.
    to select the
    When SYNC௡ is not in use, press and release
    previous or next radio station preset, CD track or satellite preset (if
    equipped). Press and hold to move forward or backward to a desired
    frequency.
    M (Mode): Press repeatedly to scroll through available audio modes.
    For further information on the SYNC௡ system, refer to the SYNC௡
    supplement.
    MOON ROOF (IF EQUIPPED)
    The moon roof control is located on the overhead console.
    WARNING: Do not let children play with the moon roof or leave
    children unattended in the vehicle. They may seriously hurt
    themselves.
    WARNING: When closing the moon roof, you should verify that
    it is free of obstructions and ensure that children and/or pets are
    not in the proximity of the moon roof opening.

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    Driver Controls
    To open the moon roof: Press and
    release the rear of the SLIDE
    control and the glass will open
    automatically. If the sliding shade is
    closed, it will open along with the
    moon roof.
    To close the moon roof: Press and
    hold the front of the SLIDE control.
    To vent the moon roof: Press and hold the rear of the TILT control.
    Press and hold the front of the TILT control to close the moon roof.
    The moon roof has a built-in sliding shade that can be manually opened
    or closed when the glass panel is shut.
    POSITIVE RETENTION FLOOR MAT

    WARNING: Always use floor mats that are designed to fit the
    foot well of your vehicle. Only use floor mats that leave the pedal
    area unobstructed. Only use floor mats that are firmly secured to
    retention posts so that they cannot slip out of position and interfere
    with the pedals or impair safe operation of your vehicle in other ways.
    • Pedals that cannot move freely can cause loss of vehicle control and
    increase the risk of serious personal injury.
    • Always make sure that the floor mats are properly attached to the
    retention posts in the carpet that are supplied with your vehicle.
    Floor mats must be properly secured to both retention posts to
    ensure mats do not shift out of position.
    • Never place floor mats or any other covering in the vehicle foot well
    that cannot be properly secured to prevent them from moving and
    interfering with the pedals or the ability to control the vehicle.
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    Driver Controls
    WARNING (Continued)
    • Never place floor mats or any other covering on top of already
    installed floor mats. Floor mats should always rest on top of vehicle
    carpeting surface and not another floor mat or other covering.
    Additional floor mats or any other covering will reduce the pedal
    clearance and potentially interfere with pedal operation.
    • Check attachment of floor mats on a regular basis. Always properly
    reinstall and secure floor mats that have been removed for cleaning
    or replacement.
    • Always make sure that objects cannot fall into the driver foot well
    while the vehicle is moving. Objects that are loose can become
    trapped under the pedals causing a loss of vehicle control.
    • Failure to properly follow floor mat installation or attachment
    instructions can potentially cause interference with pedal operation
    causing loss of control of vehicle.
    • To install floor mats, position the floor mat so that the eyelet is over
    the retention post and press down to lock in.
    • To remove the floor mat, reverse the installation procedure.

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    Locks and Security
    KEYS
    Integrated keyhead transmitters (IKTs) (if equipped)
    Your vehicle may be equipped with
    two integrated keyhead transmitters
    (IKTs). The key blade is used to
    start the vehicle and unlock/lock the
    driver’s door from outside the
    vehicle. The transmitter portion
    functions as the remote entry
    transmitter.
    Your IKTs are programmed to your
    vehicle; using a non-programmed
    key will not permit your vehicle to start. If you lose one or both of your
    IKTs, replacements are available through your authorized dealer.
    Standard SecuriLock௡ keys without remote entry transmitter
    functionality can also be purchased from your authorized dealer if
    desired.
    Always carry a spare key with you in case of an emergency.
    For more information regarding programming replacement IKTs, refer to
    the SecuriLock௡ passive anti-theft system section later in this chapter.
    Note: Your vehicle’s IKTs were
    issued with a security label that
    provides important vehicle key cut
    information. It is recommended that
    you keep the label in a safe place
    for future reference.

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    Locks and Security
    Intelligent Access Key (IA key) (if equipped)
    Your vehicle may be equipped with
    two intelligent access keys which
    operate the power locks and the
    remote entry system. You have to
    have the IA key in the vehicle to
    activate the push button start
    system.

    The IA key also contains a
    removable mechanical key blade
    that can be used to unlock the
    driver door. To release the
    mechanical key blade, press the
    release buttons on the edge of the
    transmitter and remove the key
    blade.
    Your IA keys are programmed to
    your vehicle. You cannot enter or
    start your vehicle with an unprogrammed key. If you lose one or both of
    your IA keys, replacements are available from your authorized dealer.
    For more information on programming replacement IA keys, refer to the
    SecuriLock௡ passive anti-theft system section in this chapter.
    Note: Your vehicle’s IA backup keys
    were issued with a security tag that
    provides important vehicle key cut
    information. It is recommended that
    you keep the tag in a safe place for
    future reference.

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    Locks and Security
    POWER DOOR LOCKS
    The power door lock control is
    located on the instrument panel
    near the radio.
    Press the control to lock/unlock the
    doors. When the light on the button
    is on it indicates that all doors and
    the trunk are locked. When the light
    is off it indicates one or more doors
    are unlocked.
    Rear door unlocking/opening
    Pull the interior door release handle twice to unlock/open the rear door.
    The first pull unlocks the door and the second pull will unlatch the door.
    Smart locks
    This feature helps to prevent you from locking yourself out of the
    vehicle.
    If the interior power door lock control is pressed while the driver or
    front passenger door is open with the key in the ignition, all door locks
    will lock, and then unlock.
    If both front doors are closed, the vehicle can be locked by any method,
    regardless of whether the key is in the ignition or not.
    Smart locks for intelligent access keys (IA key) (if equipped)
    This feature is intended to prevent you from unintentionally locking your
    IA key inside your vehicle.
    If your vehicle’s perimeter alarm is in the armed state, the smart locks
    feature will not allow you to lock your IA key inside the vehicle. When
    the alarm is armed, if the IA key is detected in the vehicle, the vehicle
    will automatically unlock. The exterior lights will flash and the horn will
    chirp twice to indicate the IA key is inside. If your IA key is detected in
    the trunk (if equipped), the trunk lid will reopen though there will be no
    feedback from the horn or lights.

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    Locks and Security
    Central locking/unlocking
    To centrally lock/unlock all doors (from the driver’s side only) using the
    key from the outside when they are closed:
    • Turn the key counterclockwise to lock all doors. The turn signal lamps
    will flash twice.
    • Turn the key clockwise once to unlock the driver’s door or twice to
    unlock all doors. The turn signal lamps will flash once.
    If the central locking function fails
    to operate, the doors can be
    individually locked using the key in
    the position shown.
    On the driver’s side, turn the key
    clockwise to lock, and on the
    passenger’s side turn the key
    counterclockwise to lock.

    Delayed Locking
    If you try to electrically lock the doors while they are open, they will not
    lock until the doors are closed. This feature only works when smart locks
    are not active. See Smart locks in this section for more information
    Autolock (if equipped)
    The autolock feature will lock all the doors when:
    • all doors are closed,
    • the ignition is on,
    • you shift into any gear putting the vehicle in motion, and
    • the vehicle attains a speed greater than 5 mph (7 km/h).
    If a door(s) is unlocked, the autolock feature will repeat when:
    • the vehicle slows below 5 mph (7 km/h) and then attains a speed
    greater than 5 mph (7 km/h).

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    Locks and Security
    Autounlock (if equipped)
    If the doors have been autolocked, the doors will autounlock only when:
    • the ignition is on,
    • all doors are closed,
    • the vehicle has been in motion at a speed greater than 12 mph
    (20 km/h) for more than 2 seconds,
    • the vehicle comes to a stop,
    • the ignition is turned off or to accessory,
    • the driver door is opened within 10 minutes of the ignition being
    switched from on to off or accessory.
    Note: If you use the power door lock button to lock the doors before an
    autolock event, the doors will not autounlock.
    Deactivating/activating autolock/autounlock
    Note: When programming the autolock feature, carry out the following
    steps within 30 seconds or the procedure needs to be repeated. If the
    procedure needs to be repeated, wait 30 seconds between programming
    sessions.
    1. Turn the ignition on.
    2. Press the power door lock control three times.
    3. Turn the ignition off.
    4. Press the power door lock control three times.
    5. Turn the ignition on. The module is now in programming mode.
    Note: A chime sounds as acknowledgement that the programming mode
    has been entered. The safety belt must be engaged otherwise the
    Belt-Minder௡ chime will take priority over other chimes.
    6. Once in programming mode, the autolock or autounlock feature can be
    programmed independently of each other.
    • To program the autolock feature, press the power door lock control
    for greater than 2 seconds and release. Each long press of the
    power door lock control toggles the state of the autolocking feature
    between enabled and disabled. A chime sounds when the feature is
    enabled or disabled.
    • To program the autounlock feature, press the power door lock control
    for less than 1 second and release. Each short press of the power
    door lock control toggles the state of the autounlocking feature
    between enabled and disabled. A chime sounds when the feature is
    enabled or disabled.
    7. Turn the ignition off to exit programming. If a setting was toggled, a
    chime will be heard.
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    Locks and Security
    CHILDPROOF DOOR LOCKS
    • When these locks are set, the
    rear doors cannot be opened from
    the inside.
    • The rear doors can be opened
    from the outside when the
    childproof door locks are set, but
    the doors are unlocked.
    The childproof locks are located on
    the rear edge of each rear door and
    must be set separately for each
    door. Setting the lock for one door will not automatically set the lock for
    both doors.
    • On the driver side, turn counterclockwise to lock and clockwise to
    unlock.
    • On the passenger side, turn clockwise to lock and counterclockwise to
    unlock.
    INTERIOR LUGGAGE COMPARTMENT RELEASE (4–DOOR ONLY)
    Your vehicle is equipped with a mechanical interior luggage compartment
    release handle that provides a means of escape for children and adults in
    the event they become locked inside the luggage compartment.
    Adults are advised to familiarize themselves with the operation and
    location of the release handle.

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    Locks and Security
    To open the luggage compartment
    door (lid) from within the luggage
    compartment, pull the illuminated
    “T” shaped handle and push up on
    the trunk lid. The handle is
    composed of a material that will
    glow for hours in darkness following
    brief exposure to ambient light.
    The “T” shaped handle will be
    located either on the luggage
    compartment door (lid) or inside
    the luggage compartment near the
    tail lamps.

    WARNING: Keep vehicle
    doors and luggage
    compartment locked and keep
    keys and remote transmitters out
    of a child’s reach. Unsupervised
    children could lock themselves in
    the trunk and risk injury. Children
    should be taught not to play in
    vehicles.

    WARNING: Do not leave children, unreliable adults, or animals
    unattended in the vehicle. On hot days, the temperature in the
    trunk or vehicle interior can rise very quickly. Exposure of people or
    animals to these high temperatures for even a short time can cause
    death or serious heat-related injuries, including brain damage. Small
    children are particularly at risk.

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    Locks and Security
    REMOTE ENTRY SYSTEM (IF EQUIPPED)
    FCC ID: LXP-RX4318
    IC: 2298A-RX4318
    The integrated keyhead transmitters (IKTs) and intelligent access keys
    (IA key) comply with part 15 of the FCC rules and with RSS-210 of
    Industry Canada. Operation is subject to the following two conditions:
    (1) This device may not cause harmful interference, and (2) This device
    must accept any interference received, including interference that may
    cause undesired operation.
    Changes or modifications not expressly approved by the party
    responsible for compliance could void the user’s authority to
    operate the equipment.
    The typical operating range for your transmitter is approximately 66 feet
    (20 meters). A decrease in operating range could be caused by:
    • weather conditions,
    • nearby radio towers,
    • structures around the vehicle, or
    • other vehicles parked next to your vehicle.
    The transmitter allows you to:
    • remotely unlock the vehicle doors.
    • remotely lock all the vehicle doors.
    • remotely open the trunk.
    • arm and disarm the perimeter anti-theft system.
    • operate the illuminated entry feature.
    The remote entry lock/unlock feature operates in any ignition position
    except when the engine is running and vehicle speed is more than 4 mph
    (7 km/h).
    If there are problems with the remote entry system, make sure to take
    ALL integrated keyhead transmitters or intelligent access keys
    with you to the authorized dealer in order to aid in troubleshooting the
    problem.
    Intelligent Access (if equipped)
    Your vehicle will allow you to unlock and enter your vehicle without
    actively using a key or transmitter. You can use the intelligent access
    feature at the driver door, passenger front door or at the trunk. You can
    activate the intelligent access feature as long as you have one of your
    intelligent access keys within range of the driver door, passenger front
    door or the trunk.
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    Locks and Security
    Activating intelligent access at
    the front doors: If your IA key is
    within 3 feet (1 meter) of the
    driver’s door or passenger front
    door, you can activate your
    intelligent access system by pressing
    the lock button.
    To lock/unlock the doors, press the
    lock button on the handle.
    Pressing the driver’s door lock button while two-stage unlock is enabled
    will only unlock the driver’s door. Pressing the button with two-stage
    unlock disabled will unlock all doors. The passenger front door lock
    button will unlock all doors regardless of two-stage unlock mode. To
    disable/enable two-stage unlock, refer to Unlocking the doors/two-stage
    unlock later in this section.
    Activating intelligent access at the trunk: If your IA key is within
    3 feet (1 meter) of the trunk, you can activate your intelligent access
    system by pressing the exterior trunk release button, located above the
    license plate. The trunk will release and open.
    Refer to the Remote entry system in this section for more details on
    how to use the lock, unlock, panic or trunk buttons on the transmitter.
    Your intelligent access system uses a radio frequency (RF) signal to
    communicate with your vehicle and authorize your vehicle to unlock
    when commanded (either by pressing any keyless entry keypad button,
    the trunk button, or a button on the transmitter itself). If excessive RF
    interference is present in the area, or if your vehicle battery is low, it
    may be necessary to mechanically unlock your door. The mechanical key
    blade in your IA key can be used to open the driver’s door in this
    situation (refer to Intelligent access key in this chapter for more
    information on the location and use of the mechanical key blade).
    A mechanical key is needed for access if the IA key battery or vehicle
    battery is low.
    Push button start: Your vehicle is equipped with a push button start
    system, which allows you to start your vehicle without using a key. To
    operate the push button start system and start your vehicle, your IA key
    must be present inside the vehicle, either in the passenger compartment
    or in the trunk. Refer to Push button start system in the Driving
    chapter.
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    Locks and Security
    Unlocking the doors/two-stage unlock
    and release to unlock the driver’s door. Note: The interior
    1. Press
    lamps will illuminate and the parking lamps will flash.
    2. Press
    doors.

    and release again within three seconds to unlock all the

    Two-stage unlock disable
    Disabling two-stage unlock allows all vehicle doors to unlock
    simultaneously.
    Two-stage unlocking may be disabled or re-enabled by simultaneously
    and
    controls on the transmitter for three seconds.
    pressing the
    The park lamps will illuminate twice to indicate that two-stage unlock
    was enabled or disabled.
    Locking the doors
    • Press
    and release to lock all the doors. If all doors are closed the
    turn signal lamps will flash twice.
    Opening the luggage compartment
    twice (within 3 seconds) to open the luggage compartment.
    Press
    Note: This feature will not operate when the engine is running and
    vehicle speed is more than 4 mph (7 km/h).
    • Ensure that the trunk is closed and latched before driving your
    vehicle. Failure to properly latch the trunk may cause objects to fall
    out or block the driver’s rear view.
    Replacing the battery
    The remote entry transmitter uses one coin type three-volt lithium
    battery CR2032 or equivalent.
    To replace the battery:
    Integrated Keyhead Transmitter
    (IKT)
    1. Carefully insert a flat object (e.g.
    a screwdriver) into the recess on
    the back of the key and remove the
    key blade.
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    Locks and Security
    2. Release the retaining clips with a
    flat object and separate the two
    halves of the transmitter.

    3. Carefully pry out the battery with
    a flat object. Be careful not to touch
    the battery contacts or the printed
    circuit board with the flat object.
    Note: Please refer to local
    regulations when disposing of
    transmitter batteries.
    4. Insert the new battery with the +
    facing upwards.
    5. Snap the two halves of the
    transmitter back together.
    Intelligent Access key (IA key)
    1. Press and hold the push buttons
    on the edges of the transmitter to
    release the cover. Carefully remove
    the cover.
    2. Remove the key blade.

    2
    1

    1

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    Locks and Security
    3. Twist a flat object in the position
    shown to separate the two halves of
    the transmitter.

    4. Carefully insert a flat object in
    the position show to open the
    transmitter.

    5. Carefully pry out the batter with a flat object.
    Note: Please refer to local regulations when disposing of transmitter
    batteries.
    6. Install a new battery with the + facing downwards.
    7. Assemble the two halves of the transmitter back together.
    8. Install the key blade.
    Replacing lost remote entry transmitters–integrated keyhead
    transmitters (IKTs)
    If you would like to have your remote entry transmitter reprogrammed
    because you lost one, or would like to buy additional remote entry
    transmitters, you can either reprogram them yourself, or take all remote
    entry transmitters to your authorized dealer for reprogramming.
    Tips:
    • You must have two previously programmed coded keys (keys that
    already operate your vehicle’s engine) and the new unprogrammed
    key(s) readily accessible.
    • If two previously programmed coded keys are not available, you must
    take your vehicle to your authorized dealer to have the spare key(s)
    programmed.
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    Locks and Security
    Please read and understand the entire procedure before you begin.
    To reprogram the remote entry transmitters:
    1. Insert the first programmed key into the ignition and turn the key
    from off to run (maintain the key in run for approximately 3 seconds).
    2. Turn the first key to off and remove it from the ignition.
    3. Within 10 seconds of turning the key to off, insert a second
    programmed key into the ignition and turn the key from off to run
    (maintain the key in run for approximately 3 seconds).
    4. Turn the second key to off and remove it from the ignition.
    5. Within 10 seconds of turning the second key to off, insert the new,
    unprogrammed key into the ignition and turn the key from off to run
    (maintain the key in run for approximately 3 seconds).
    If you would like to program additional key(s) (up to a total of 8 keys
    can be programmed), repeat Steps 1-5 for each additional key.
    6. The Securilock௡ passive anti-theft system portion of the key is now
    programmed. To program the remote keyless entry functions of the key
    follow Steps 1-3 below.
    Note: When programming remote keyless entry functions, you will delete
    previous programming of all current keys so you must program all the
    keys you need every time you do the process.
    1. Turn the ignition switch from off to run four times in rapid succession
    (within six seconds), with the fourth turn ending in off. If the program
    mode is successfully entered , a chime will sound.
    Note: If no action is taken within 10 seconds after a transmitter has
    been programmed, the programming sequence ends.
    2. Within 10 seconds, press any button on the transmitter to be
    programmed. A chime will sound to confirm that the transmitter is
    programmed. Repeat this step for each transmitter.
    Note: There is NO chime or any other confirmation upon exiting the
    programming mode.
    3. Exiting the programming mode is accomplished if one of the following
    occurs:
    • The ignition is turned to run.
    • Ten seconds have passed since entering programming mode or since
    the last transmitter was programmed.
    • The maximum number (eight) of transmitters has been programmed.
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    Programming spare Intelligent Access Keys (IA keys)
    You cannot program spare keys for your IA keys. If you would like to
    program spare key transmitters, take all transmitters to your
    authorized dealer for reprogramming.
    Illuminated entry
    The interior lamps illuminate for 25 seconds when:
    • the vehicle is unlocked by any method other than the interior power
    door lock control.
    • a door has been opened or closed.
    The lamps will turn off:
    • if the ignition is turned on.
    • if the vehicle is locked by any method other than the interior power
    door lock control.
    • after 25 seconds of illumination.
    Illuminated exit
    The interior lamps and parking lamps will illuminate for 25 seconds
    when:
    • the ignition is turned off.
    • an IKT is removed from, or reinserted into, the ignition.
    • after 25 seconds of illumination.
    The lamps will turn off:
    • if the ignition is turned off.
    • if the vehicle is locked by any method other than the power door lock
    control.
    • after 25 seconds of illumination.
    SECURILOCKா PASSIVE ANTI-THEFT SYSTEM
    SecuriLock௡ passive anti-theft system is an engine immobilization
    system. This system is designed to help prevent the engine from being
    started unless a coded key programmed to your vehicle is used. The
    use of the wrong type of coded key may lead to a “no-start” condition.
    Your vehicle comes with two coded keys; additional coded keys may be
    purchased from and programmed by your authorized dealer.
    Note: The SecuriLock௡ passive anti-theft system is not compatible with
    non-Ford aftermarket remote start systems. Use of these systems may
    result in vehicle starting problems and a loss of security protection.
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    Locks and Security
    Note: Large metallic objects, electronic devices that are used to
    purchase gasoline or similar items, or a second coded key on the same
    key chain may cause vehicle starting issues. You need to prevent these
    objects from touching the coded key while starting the engine. These
    objects will not cause damage to the coded key, but may cause a
    momentary issue if they are too close to the key when starting the
    engine. If a problem occurs, turn the ignition off, remove all objects on
    the key chain away from the coded key and restart the engine.
    Note: Do not leave a duplicate coded key in the vehicle. Always
    take your keys and lock all doors when leaving the vehicle.
    Anti-theft indicator
    The anti-theft indicator is located in the instrument cluster.
    • When the ignition is off, the
    indicator will flash once every two
    seconds to indicate the
    SecuriLock௡ system is functioning
    as a theft deterrent.
    • When the ignition is on, the indicator will glow for three seconds, then
    turn off, to indicate normal system functionality.
    If a problem occurs with the SecuriLock௡ system, the indicator will flash
    rapidly or glow steadily when the ignition is in the on position. If this
    occurs, turn the ignition off then back on to make sure there was no
    electronic interference with the programmed key. If the vehicle doesn’t
    start, try to start it with the 2nd programmed key and if successful
    contact your authorized dealership for key replacement. If the indicator
    still flashes rapidly or glows steadily, and the vehicle will not start,
    contact your authorized dealer as soon as possible for service.
    Automatic arming
    The vehicle is armed immediately after switching the ignition to the off
    position.
    Automatic disarming
    Switching the ignition to the on position with a coded key disarms the
    vehicle.
    Replacement keys
    If your keys are lost or stolen and you don’t have an extra coded key,
    you will need to have your vehicle towed to an authorized dealer. The
    key codes need to be erased from your vehicle and new coded keys will
    need to be programmed.
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    Locks and Security
    Replacing coded keys can be very costly. Store an extra programmed key
    away from the vehicle in a safe place to help prevent any
    inconveniences. Please visit an authorized dealer to purchase additional
    spare or replacement keys.
    PERIMETER ALARM SYSTEM (IF EQUIPPED)
    The perimeter anti-theft system will warn you in the event of an
    unauthorized entry to your vehicle.
    If there is any potential perimeter anti-theft problem with your vehicle,
    ensure ALL remote entry transmitters are taken to the authorized
    dealer to aid in troubleshooting.
    Arming the system
    When armed, this system will respond if unauthorized entry is
    attempted. When unauthorized entry occurs, the system will flash the
    park/turn lamps and will sound the horn.
    The system is ready to arm whenever the key is removed from the
    ignition. Either of the following actions will prearm the alarm system:
    • Press the lock control on the remote entry transmitter.
    • Open a door and press the power door lock control to lock all the
    doors, and then close the door.
    Disarming the system
    You can disarm the system by any of the following actions:
    control on your remote entry
    • Unlock the doors by pressing the
    transmitter.
    • Unlock the doors with a key. Turn the key full travel (toward the front
    of the vehicle) to ensure the alarm disarms.
    • Turn the ignition to the on or start position with a programmed coded
    ignition key.
    Pressing the power door unlock control within the 20 second pre-armed
    mode will return the vehicle to a disarmed state.
    Triggering the anti-theft system
    The armed system will be triggered if any door, trunk or the hood is
    opened without using the key or the remote entry transmitter.

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    Seating and Safety Restraints
    FRONT SEATS
    WARNING: Reclining the seatback can cause an occupant to
    slide under the seat’s safety belt, resulting in severe personal
    injuries in the event of a collision.
    WARNING: Do not pile cargo higher than the seatbacks to
    reduce the risk of injury in a collision or sudden stop.
    WARNING: Before returning the seatback to its original
    position, make sure that cargo or any objects are not trapped
    behind the seatback. After returning the seatback to its original
    position, pull on the seatback to ensure that it has fully latched. An
    unlatched seat may become dangerous in the event of a sudden stop or
    collision.
    WARNING: Never adjust the driver’s seat or seatback when the
    vehicle is moving.
    WARNING: Always drive and ride with your seatback upright
    and the lap belt snug and low across the hips.
    Adjustable head restraints
    Your vehicle is equipped with front row outboard head restraints that are
    vertically adjustable.
    WARNING: To minimize the risk of neck injury in the event of a
    crash, the driver and passenger occupants should not sit in
    and/or operate the vehicle, until the head restraint is placed in its
    proper position. The driver should never adjust the head restraint
    while the vehicle is in motion.

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    Seating and Safety Restraints
    The adjustable head restraints
    consist of :
    • a trimmed energy absorbing foam
    and structure (1),
    • two steel stems (2),
    • a guide sleeve adjust release
    button (3),
    • and a guide sleeve unlock/remove
    button (4).
    To adjust the head restraint, do the following:
    1. Adjust the seatback to an upright driving/riding position.
    2. Raise the head restraint by pulling up on the head restraint (1).
    3. Lower the head restraint by pressing and holding the guide sleeve
    adjust release button (3) and pushing down on the head restraint (1).
    Properly adjust the head restraint so that the top of the head restraint is
    even with the top of your head and positioned as close as possible to the
    back of your head. For occupants of extremely tall stature, adjust the
    head restraint to its full up position.
    WARNING: The adjustable head restraint is a safety device.
    Whenever possible it should be installed and properly adjusted
    when the seat is occupied.
    To remove the adjustable head restraint, do the following:
    1. Pull up the head restraint until it reaches the highest adjustment
    position.
    2. Simultaneously press and hold both the adjust/release button (3) and
    the unlock/remove button (4), then pull up on the head restraint.
    To reinstall the adjustable head restraint, do the following:
    1. Insert the two stems into the guide sleeve collars.
    2. Push the head restraint down until it locks.
    Properly adjust the head restraint so that the top of the head restraint is
    even with the top of your head and positioned as close as possible to the
    back of your head. For occupants of extremely tall stature, adjust the
    head restraint to its full up position.
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    Seating and Safety Restraints
    WARNING: The adjustable head restraint is a safety device.
    Whenever possible it should be installed and properly adjusted
    when the seat is occupied.
    Adjusting the front manual seat
    WARNING: Sitting improperly out of position or with the seat
    back reclined too far can take off weight from the seat cushion
    and affect the decision of the passenger sensing system, resulting in
    serious injury or death in a crash. Always sit upright against your
    seatback, with your feet on the floor.
    WARNING: To reduce the risk of possible serious injury: Do not
    hang objects off seat back or stow objects in map pocket (if
    equipped) when a child is in the front passenger seat. Do not place
    objects underneath the front passenger seat or between the seat and
    the center console (if equipped). Check the “passenger airbag off” or
    “pass airbag off” indicator lamp for proper airbag status. Refer to Front
    passenger sensing system chapter for additional details. Failure to
    follow these instructions may interfere with the front passenger seat
    sensing system.
    • Fore-aft adjustment
    Pull the lever located under the
    front edge of the seat to move the
    seat forward or backward.

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    Seating and Safety Restraints
    • Up-down seat adjustment (driver’s side only)
    Pull up on the control to raise the
    seat and push down on the control
    to lower the seat.

    • Recline adjustment
    Lift the control to adjust the angle
    of the seatback.

    WARNING: Reclining the seatback can cause an occupant to
    slide under the seat’s safety belt, resulting in severe personal
    injuries in the event of a collision.

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    Seating and Safety Restraints
    Using the armrest (if equipped)
    Move the armrest up or down. You
    can also move it all the way up to
    stow it on the side of the seatback.

    Heated seat cushions (if equipped)
    WARNING: Persons who are unable to feel pain to the skin
    because of advanced age, chronic illness, diabetes, spinal cord
    injury, medication, alcohol use, exhaustion, or other physical
    conditions, must exercise care when using the seat heater. The seat
    heater may cause burns even at low temperatures, especially if used
    for long periods of time. Do not place anything on the seat that
    insulates against heat, such as a blanket or cushion, because this may
    cause the seat heater to overheat. Do not puncture the seat with pins,
    needles, or other pointed objects because this may damage the heating
    element which may cause the seat heater to overheat. An overheated
    seat may cause serious personal injury.
    Note: Do not do the following:
    • Place heavy objects on the seat
    • Operate the seat heater if water or any other liquid is spilled on the
    seat. Allow the seat to dry thoroughly.
    To operate the heated seat cushion:
    • Press the button located on the
    instrument panel to activate.
    • Press again to deactivate.
    The heated seat cushion will activate when the ignition is in the on
    position and the engine is running.
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    Seating and Safety Restraints
    REAR SEATS
    Second row head restraints
    Outboard seat positions
    Your vehicle is equipped with second row outboard head restraints that
    are vertically adjustable.
    WARNING: To minimize the risk of neck injury in the event of a
    crash, the driver and passenger occupants should not sit in
    and/or operate the vehicle, until the head restraint is placed in its
    proper position. The driver should never adjust the head restraint
    while the vehicle is in motion.
    The adjustable outboard head
    restraints consist of :
    • a trimmed energy absorbing foam
    and structure (1),
    • two steel stems (2),
    • a guide sleeve adjust release
    button (3),
    • and a guide sleeve unlock/remove
    button (4).

    2

    4
    1

    3

    2

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    Seating and Safety Restraints
    Center seat position
    Your vehicle is equipped with a second row center head restraint that is
    vertically adjustable.
    The adjustable center head restraint
    consists of :
    • a trimmed energy absorbing foam
    and structure (1),
    2
    • two steel stems (2),
    4
    • a guide sleeve adjust/release
    button (3),
    • and a guide sleeve unlock/remove
    button (4).
    1

    2
    3
    To adjust the head restraint, do the following:
    1. Pull up on the head restraint to raise it.
    2. Lower the head restraint by pressing and holding the guide sleeve
    adjust button (3) while you push down on the head restraint.
    Properly adjust the head restraint so that the top of the head restraint is
    even with the top of your head and positioned as close as possible to the
    back of your head. For occupants of extremely tall stature, adjust the
    head restraint to its full up position.
    WARNING: The adjustable head restraint is a safety device.
    Whenever possible, it should be installed and properly adjusted
    when the seat is occupied.

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    Seating and Safety Restraints
    To remove the adjustable head restraint, do the following:
    1. Pull up on the head restraint until it reaches its highest adjustment
    position.
    2. Simultaneously press and hold both the adjust/release button (3) and
    the unlock/remove button (4), then pull up on the head restraint.
    3. Store the head restraint in a secure location, such as the trunk of the
    vehicle.
    To reinstall the adjustable head restraint, do the following:
    1. Insert the two stems into the guide sleeve collars and push the head
    restraint down until it locks.
    2. Properly adjust the head restraint as mentioned earlier in this section.
    Folding down the rear seat
    One or both rear seatbacks can be folded down to provide additional
    cargo space.
    Note: Before lowering the seatbacks, lower, or remove, the outboard
    head restraints to the lowest position.
    To lower the seatback(s) from inside the vehicle, do the following:
    1. Press the unlock buttons (1)
    1
    down and hold them there.
    2. Push the seatback forward.

    1

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    Seating and Safety Restraints
    3. Stow the safety belt in the belt
    stowage clip. This will prevent the
    safety belt from getting caught in
    the seat latch.

    When raising the seatback(s), make sure you hear the seat latch into place.
    WARNING: Before returning the seatback to its original
    position, make sure that cargo or any objects are not trapped
    behind the seatback. Make sure that the safety belt is not laying on the
    seat latch. After returning the seatback to its original position, pull on
    the seatback to ensure that it has fully latched. An unlatched seat may
    become dangerous in the event of a sudden stop or collision.
    PERSONAL SAFETY SYSTEM™
    The Personal Safety System provides an improved overall level of frontal
    crash protection to front seat occupants and is designed to help further
    reduce the risk of airbag-related injuries. The system is able to analyze
    different occupant conditions and crash severity before activating the
    appropriate safety devices to help better protect a range of occupants in
    a variety of frontal crash situations.
    Your vehicle’s Personal Safety System consists of:
    • Driver and passenger dual-stage airbag supplemental restraints.
    • Front safety belts with pretensioners, energy management retractors,
    and safety belt usage sensors.
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    Seating and Safety Restraints








    Driver’s seat position sensor.
    Front crash severity sensor.
    Front passenger sensing system.
    “Passenger airbag off” or “pass airbag off” indicator lamp.
    Restraints Control Module (RCM) with impact and safing sensors.
    Restraint system warning light and back-up tone.
    The electrical wiring for the airbags, crash sensor(s), safety belt
    pretensioners, front safety belt usage sensors, driver seat position
    sensor, and indicator lights.

    How does the Personal Safety System work?
    The Personal Safety System can adapt the deployment strategy of your
    vehicle’s safety devices according to crash severity and conditions. A
    collection of crash sensors provides information to the Restraints Control
    Module (RCM). During a crash, the RCM may activate the safety belt
    pretensioners and/or either none, one, or both stages of the dual-stage
    airbag supplemental restraints based on crash severity and conditions.
    The fact that the pretensioners or airbags did not activate for both front
    seat occupants in a collision does not mean that something is wrong with
    the system. Rather, it means the Personal Safety System determined the
    accident conditions (crash severity, belt usage, etc.) were not
    appropriate to activate these safety devices. Front airbags are designed
    to activate only in frontal and near-frontal collisions, not rollovers,
    side-impacts, or rear-impacts unless the collision causes sufficient
    longitudinal deceleration.
    Driver and passenger dual-stage airbag supplemental restraints
    The dual-stage airbags offer the capability to tailor the level of airbag
    inflation energy. A lower, less forceful energy level is provided for more
    common, moderate-severity impacts. A higher energy level is used for
    the most severe impacts. Refer to Airbag supplemental restraints
    (SRS) section in this chapter.
    Front crash severity sensor
    The front crash severity sensor enhances the ability to detect the
    severity of an impact. Positioned up front, it provides valuable
    information early in the crash event on the severity of the impact. This
    allows your Personal Safety System to distinguish between different
    levels of crash severity and modify the deployment strategy of the
    dual-stage airbags and safety belt pretensioners.
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    Seating and Safety Restraints
    Driver’s seat position sensor
    The driver’s seat position sensor allows your Personal Safety System to
    tailor the deployment level of the driver dual-stage airbag based on seat
    position. The system is designed to help protect smaller drivers sitting
    close to the driver airbag by providing a lower airbag output level.
    Front passenger sensing system
    For airbags to do their job they must inflate with great force, and this
    force can pose a potentially deadly risk to occupants that are very close
    to the airbag when it begins to inflate. For some occupants, like infants
    in rear-facing child seats, this occurs because they are initially sitting
    very close to the airbag. For other occupants, this occurs when the
    occupant is not properly restrained by safety belts or child safety seats
    and they move forward during pre-crash braking. The most effective way
    to reduce the risk of unnecessary injuries is to make sure all occupants
    are properly restrained. Accident statistics suggest that children are
    much safer when properly restrained in the rear seating positions than in
    the front.
    WARNING: Air bags can kill or injure a child in a child seat.
    NEVER place a rear-facing child seat in front of an active air
    bag. If you must use a forward-facing child seat in the front seat, move
    the seat all the way back.
    WARNING: Always transport children 12 years old and under in
    a rear seating position and always properly use appropriate child
    restraints.
    The front passenger sensing system can automatically turn off the
    passenger front airbag. The system is designed to help protect small
    (child size) occupants from airbag deployments when they are
    improperly seated or restrained in the front passenger seat contrary to
    proper child-seating or restraint usage recommendations. Even with this
    technology, parents are STRONGLY encouraged to always properly
    restrain children in the rear seat. The sensor also turns off the airbag
    when the passenger seat is empty to prevent unnecessary replacement of
    the airbag(s) after a collision.
    When the front passenger seat is occupied and the sensing system has
    turned off the passenger’s frontal airbag, the “pass airbag off” indicator
    will light and stay lit to remind you that the front passenger frontal
    airbag is off. See Front passenger sensing system in the Airbag
    supplemental restraints (SRS) section of this chapter.
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    Seating and Safety Restraints
    Front safety belt usage sensors
    The front safety belt usage sensors detect whether or not the driver and
    front outboard passenger safety belts are fastened. This information
    allows your Personal Safety System to tailor the airbag deployment and
    safety belt pretensioner activation depending upon safety belt usage.
    Front outboard safety belt pretensioners
    The safety belt pretensioners at the front outboard seating positions are
    designed to tighten the safety belts firmly against the occupant’s body
    during frontal collisions, and in side collisions when the side air curtain
    system activates. This helps increase the effectiveness of the safety belts.
    In frontal collisions, the safety belt pretensioners can be activated alone
    or, if the collision is of sufficient severity, together with the front airbags.
    Front outboard safety belt energy management retractors
    The front safety belt energy management retractors allow webbing to be
    pulled out of the retractor in a gradual and controlled manner in
    response to the occupant’s forward momentum. This helps reduce the
    risk of force-related injuries to the occupant’s chest by limiting the load
    on the occupant.
    Determining if the Personal Safety System is operational
    The Personal Safety System uses a warning light in the instrument
    cluster or a backup tone to indicate the condition of the system. Refer to
    the Warning lights and chimes section in the Instrument Cluster
    chapter. Routine maintenance of the Personal Safety System is not
    required.
    The Restraints Control Module (RCM) monitors its own internal circuits
    and the circuits for the airbag supplemental restraints, crash sensor(s),
    safety belt pretensioners, front safety belt buckle sensors, front
    passenger sensing system, and the driver seat position sensor. In
    addition, the RCM also monitors the restraints warning light in the
    instrument cluster. A difficulty with the system is indicated by one or
    more of the following.
    • The warning light will either flash or stay lit.
    • The warning light will not illuminate immediately after ignition is
    turned on.
    • A series of five beeps will be heard. The tone pattern will repeat
    periodically until the problem and warning light are repaired.
    If any of these things happen, even intermittently, have the Personal
    Safety System serviced at an authorized dealer immediately. Unless
    serviced, the system may not function properly in the event of a
    collision.
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    Seating and Safety Restraints
    SAFETY BELT SYSTEM
    WARNING: Always drive and ride with your seatback upright
    and the lap belt snug and low across the hips.
    WARNING: To reduce the risk of injury, make sure children sit
    where they can be properly restrained.
    WARNING: Never let a passenger hold a child on his or her lap
    while the vehicle is moving. The passenger cannot protect the
    child from injury in a collision.
    WARNING: All occupants of the vehicle, including the driver,
    should always properly wear their safety belts, even when an air
    bag supplemental restraint system (SRS) is provided.
    WARNING: It is extremely dangerous to ride in a cargo area,
    inside or outside of a vehicle. In a collision, people riding in
    these areas are more likely to be seriously injured or killed. Do not
    allow people to ride in any area of your vehicle that is not equipped
    with seats and safety belts. Be sure everyone in your vehicle is in a
    seat and using a safety belt properly.
    WARNING: In a rollover crash, an unbelted person is
    significantly more likely to die than a person wearing a seat belt.
    WARNING: Each seating position in your vehicle has a specific
    safety belt assembly which is made up of one buckle and one
    tongue that are designed to be used as a pair. 1) Use the shoulder belt
    on the outside shoulder only. Never wear the shoulder belt under the
    arm. 2) Never swing the safety belt around your neck over the inside
    shoulder. 3) Never use a single belt for more than one person.
    WARNING: When possible, all children 12 years old and under
    should be properly restrained in a rear seating position.
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    Seating and Safety Restraints
    WARNING: Safety belts and seats can become hot in a vehicle
    that has been closed up in sunny weather; they could burn a
    small child. Check seat covers and buckles before you place a child
    anywhere near them.
    WARNING: Front and rear seat occupants, including pregnant
    women, should wear safety belts for optimum protection in an
    accident.
    Combination lap and shoulder belts
    The front outboard and rear safety restraints in the vehicle are
    combination lap and shoulder belts.
    1. Insert the belt tongue into the
    proper buckle (the buckle closest to
    the direction the tongue is coming
    from) until you hear a snap and feel
    it latch. Make sure the tongue is
    securely fastened in the buckle.

    2. To unfasten, press the release
    button and remove the tongue from
    the buckle.

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    Seating and Safety Restraints
    Restraint of pregnant women
    WARNING: Always ride and drive with your seatback upright
    and the safety belt properly fastened. The lap portion of the
    safety belt should fit snug and be positioned low across the hips. The
    shoulder portion of the safety belt should be positioned across the
    chest. Pregnant women should also follow this practice. See figure
    below.
    Pregnant women should always
    wear their safety belt. The lap belt
    portion of a combination lap and
    shoulder belt should be positioned
    low across the hips below the belly
    and worn as tight as comfort will
    allow. The shoulder belt should be
    positioned to cross the middle of
    the shoulder and the center of the
    chest.
    Safety Belt Locking Modes
    All safety restraints in the vehicle are combination lap and shoulder
    belts. The driver safety belt has the first locking mode and the front
    outboard passenger and rear seat safety belts have both types of locking
    modes described as follows:
    Vehicle sensitive mode
    This is the normal retractor mode, which allows free shoulder belt length
    adjustment to your movements and locking in response to vehicle
    movement. For example, if the driver brakes suddenly or turns a corner
    sharply, or the vehicle receives an impact of approximately 5 mph
    (8 km/h) or more, the combination safety belts will lock to help reduce
    forward movement of the driver and passengers.
    In addition, the retractor is designed to lock if the webbing is pulled out
    too quickly. If this occurs, let the belt retract slightly and pull webbing
    out again in a slow and controlled manner.
    Automatic locking mode
    In this mode, the shoulder belt is automatically pre-locked. The belt will
    still retract to remove any slack in the shoulder belt. The automatic
    locking mode is not available on the driver safety belt.
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    Seating and Safety Restraints
    When to use the automatic locking mode
    This mode should be used any time a child safety seat, except a
    booster, is installed in passenger front or rear seating positions. Children
    12 years old and under should be properly restrained in a rear seating
    position whenever possible. Refer to Safety restraints for children or
    Safety seats for children later in this chapter.
    How to use the automatic locking mode
    1. Buckle the combination lap and
    shoulder belt.
    2. Grasp the shoulder portion and
    pull downward until the entire belt
    is pulled out.

    • Allow the belt to retract. As the belt retracts, you will hear a clicking
    sound. This indicates the safety belt is now in the automatic locking
    mode.
    How to disengage the automatic locking mode
    Disconnect the combination lap/shoulder belt and allow it to retract
    completely to disengage the automatic locking mode and activate the
    vehicle sensitive (emergency) locking mode.
    WARNING: After any vehicle collision, the safety belt system at
    all passenger seating positions must be checked by an authorized
    dealer to verify that the “automatic locking retractor” feature for child
    seats is still functioning properly. In addition, all safety belts should be
    checked for proper function.
    WARNING: BELT AND RETRACTOR ASSEMBLY MUST BE
    REPLACED if the safety belt assembly “automatic locking
    retractor” feature or any other safety belt function is not operating
    properly when checked by an authorized dealer. Failure to replace the
    belt and retractor assembly could increase the risk of injury in
    collisions.
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    Seating and Safety Restraints
    Safety belt extension assembly
    If the safety belt is too short when fully extended, a safety belt extension
    assembly can be obtained from an authorized dealer.
    Use only extensions manufactured by the same supplier as the safety
    belt. Manufacturer identification is located at the end of the webbing on
    the label. Also, use the safety belt extension only if the safety belt is too
    short for you when fully extended.
    WARNING: Do not use extensions to change the fit of the
    shoulder belt across the torso.
    Safety belt height adjustment
    Your vehicle has safety belt height
    adjustments at the front outboard
    seating positions. Adjust the height
    of the shoulder belt so the belt rests
    across the middle of your shoulder.
    To adjust the shoulder belt height,
    pull the button and slide the height
    adjuster down. Release the button
    and pull down on the height
    adjuster to make sure it is locked in
    place. To adjust the belt upward, slide the adjuster up. Pull down on the
    height adjuster to make sure it is locked in place.
    WARNING: Position the safety belt height adjusters so that the
    belt rests across the middle of your shoulder. Failure to adjust
    the safety belt properly could reduce the effectiveness of the safety
    belt and increase the risk of injury in a collision.

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    Seating and Safety Restraints
    Safety belt warning light and indicator chime
    The safety belt warning light illuminates in the instrument cluster and a
    chime sounds to remind the occupants to fasten their safety belts.
    Conditions of operation
    If...
    The driver’s safety belt is not
    buckled before the ignition
    switch is turned to the on
    position...
    The driver’s safety belt is
    buckled while the indicator
    light is illuminated and the
    warning chime is sounding...
    The driver’s safety belt is
    buckled before the ignition
    switch is turned to the on
    position...

    Then...
    The safety belt warning light
    illuminates 1-2 minutes and the
    warning chime sounds 4-8 seconds.
    The safety belt warning light and
    warning chime turn off.

    The safety belt warning light and
    indicator chime remain off.

    Belt-Minderா
    The Belt-Minder௡ feature is a supplemental warning to the safety belt
    warning function. This feature provides additional reminders by
    intermittently sounding a chime and illuminating the safety belt warning
    light in the instrument cluster when the driver’s and front passenger’s
    safety belt is unbuckled.
    The Belt-Minder௡ feature uses information from the front passenger
    sensing system to determine if a front seat passenger is present and
    therefore potentially in need of a warning. To avoid activating the
    Belt-Minder௡ feature for objects placed in the front passenger seat,
    warnings will only be given to large front seat occupants as determined
    by the front passenger sensing system.
    Both the driver’s and passenger’s safety belt usages are monitored and
    either may activate the Belt-Minder௡ feature. The warnings are the same
    for the driver and the front passenger. If the Belt-Minder௡ warnings have
    expired (warnings for approximately five minutes) for one occupant
    (driver or front passenger), the other occupant can still activate the
    Belt-Minder௡ feature.
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    Seating and Safety Restraints
    If...
    The driver’s and front
    passenger’s safety belts are
    buckled before the ignition
    switch is turned to the on
    position or less than
    1-2 minutes have elapsed since
    the ignition switch has been
    turned to on...
    The driver’s or front
    passenger’s safety belt is not
    buckled when the vehicle has
    reached at least 6 mph
    (9.7 km/h) and 1-2 minutes
    have elapsed since the ignition
    switch has been turned to on...
    The driver’s or front
    passenger’s safety belt becomes
    unbuckled for approximately
    one minute while the vehicle is
    traveling at least 6 mph
    (9.7 km/h) and more than
    1-2 minutes have elapsed since
    the ignition switch has been
    turned to on...

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    Then...
    The Belt-Minder௡ feature will not
    activate.

    The Belt-Minder௡ feature is activated
    - the safety belt warning light
    illuminates and the warning chime
    sounds for six seconds every
    30 seconds, repeating for
    approximately five minutes or until
    the safety belts are buckled.
    The Belt-Minder௡ feature is activated
    - the safety belt warning light
    illuminates and the warning chime
    sounds for six seconds every
    30 seconds, repeating for
    approximately five minutes or until
    the safety belts are buckled.



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    Seating and Safety Restraints
    The following are reasons most often given for not wearing safety belts
    (All statistics based on U.S. data):
    Reasons given...
    “Crashes are rare events”

    “I’m not going far”
    “Belts are uncomfortable”

    “I was in a hurry”

    “Safety belts don’t work”

    “Traffic is light”

    “Belts wrinkle my clothes”

    “The people I’m with don’t
    wear belts”

    Consider...
    36700 crashes occur every day. The
    more we drive, the more we are
    exposed to “rare” events, even for
    good drivers. 1 in 4 of us will be
    seriously injured in a crash during
    our lifetime.
    3 of 4 fatal crashes occur within 25
    miles (40 km) of home.
    We design our safety belts to enhance
    comfort. If you are uncomfortable try different positions for the safety
    belt upper anchorage and seatback
    which should be as upright as
    possible; this can improve comfort.
    Prime time for an accident.
    Belt-Minder௡ reminds us to take a few
    seconds to buckle up.
    Safety belts, when used properly,
    reduce risk of death to front seat
    occupants by 45% in cars, and by
    60% in light trucks.
    Nearly 1 of 2 deaths occur in
    single-vehicle crashes, many when
    no other vehicles are around.
    Possibly, but a serious crash can do
    much more than wrinkle your clothes,
    particularly if you are unbelted.
    Set the example, teen deaths occur 4
    times more often in vehicles with
    TWO or MORE people. Children and
    younger brothers/sisters imitate
    behavior they see.
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    Seating and Safety Restraints
    Reasons given...
    “I have an airbag”

    “I’d rather be thrown clear”

    Consider...
    Airbags offer greater protection when
    used with safety belts. Frontal airbags
    are not designed to inflate in rear and
    side crashes or rollovers.
    Not a good idea. People who are
    ejected are 40 times more likely
    to DIE. Safety belts help prevent
    ejection, WE CAN’T “PICK OUR
    CRASH”.

    WARNING: Do not sit on top of a buckled safety belt or insert a
    latchplate into the buckle to avoid the Belt-Minder௡ chime. To
    do so may adversely affect the performance of the vehicle’s airbag
    system.
    Deactivating/activating the Belt-Minderா feature (if equipped)
    The driver and front passenger Belt-Minder௡ are
    deactivated/activated independently. When deactivating/activating
    one seating position, do not buckle the other position as this will
    terminate the process.
    Read Steps 1 - 4 thoroughly before proceeding with the
    deactivation/activation programming procedure.
    Note: The driver and front passenger Belt-Minder௡ features must be
    disabled/enabled separately. Both cannot be disable/enabled during the
    same key cycle.
    The driver and front passenger Belt-Minder௡ features can be
    deactivated/activated by performing the following procedure:
    Before following the procedure, make sure that:
    • The parking brake is set
    • The gearshift is in P (Park) (automatic transmission) and in neutral
    (manual transmission)
    • The ignition is off
    • The driver and front passenger safety belts are unbuckled
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    Seating and Safety Restraints
    WARNING: While the design allows you to deactivate your
    Belt-Minder௡, this system is designed to improve your chances of
    being safely belted and surviving an accident. We recommend you
    leave the Belt-Minder௡ system activated for yourself and others who
    may use the vehicle. To reduce the risk of injury, do not
    deactivate/activate the Belt-Minder௡ feature while driving the vehicle.
    1. Turn the ignition on. DO NOT START THE ENGINE.
    2. Wait until the safety belt warning light turns off (approximately one
    minute).
    • Step 3 must be completed within 30 seconds after the safety belt
    warning light turns off.
    3. For the seating position being disabled, buckle then unbuckle the
    safety belt three times at a moderate speed, ending in the unbuckled
    state.
    • After Step 3, the safety belt warning light will be turned on for three
    seconds.
    4. Within approximately seven seconds of the light turning off, buckle
    then unbuckle the safety belt.
    • This will disable the Belt-Minder feature for that seating position if it
    is currently enabled. As confirmation, the safety belt warning light will
    flash four times per second for three seconds.
    • This will enable the Belt-Minder௡ feature for that seating position if it
    is currently disabled. As confirmation, the safety belt warning light will
    flash four times per second for three seconds, followed by three
    seconds with the light off, then followed by the safety belt warning
    light flashing one time per second for three seconds again.

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    Seating and Safety Restraints
    AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS)

    The supplemental restraint system is designed to work with the safety
    belt to help protect the driver and right front passenger from certain
    upper body injuries.
    WARNING: Airbags DO NOT inflate slowly or gently, and the
    risk of injury from a deploying airbag is the greatest close to the
    trim covering the airbag module.
    Important SRS precautions
    The SRS is designed to work with
    the safety belt to help protect the
    driver and right front passenger
    from certain upper body injuries.
    Airbags DO NOT inflate slowly;
    there is a risk of injury from a
    deploying airbag.

    WARNING: All occupants of the vehicle, including the driver,
    should always properly wear their safety belts, even when an air
    bag supplemental restraint system (SRS) is provided.
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    Seating and Safety Restraints
    WARNING: When possible, all children 12 years old and under
    should be properly restrained in a rear seating position.
    WARNING: The National Highway Traffic Safety Administration
    (NHTSA) recommends a minimum distance of at least 10 inches
    (25 cm) between an occupant’s chest and the driver airbag module.
    WARNING: Never place your arm over the airbag module as a
    deploying airbag can result in serious arm fractures or other
    injuries.
    To properly position yourself away from the airbag:
    • Move your seat to the rear as far as you can while still reaching the
    pedals comfortably.
    • Recline the seat slightly one or two degrees from the upright position.
    WARNING: Do not put anything on or over the airbag module.
    Placing objects on or over the airbag inflation area may cause
    those objects to be propelled by the airbag into your face and torso
    causing serious injury.
    WARNING: Do not attempt to service, repair, or modify the
    airbag supplemental restraint systems or its fuses. Contact your
    authorized dealer as soon as possible.

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    Seating and Safety Restraints
    Children and airbags
    Children must always be properly
    restrained. Accident statistics
    suggest that children are safer when
    properly restrained in the rear
    seating positions than in the front
    seating position. Failure to follow
    these instructions may increase the
    risk of injury in a collision.
    WARNING: Airbags can kill
    or injure a child in a child
    seat. NEVER place a rear-facing
    child seat in front of an active
    airbag. If you must use a
    forward-facing child seat in the
    front seat, move the seat all the
    way back.

    How does the safety belt pretensioner and airbag supplemental
    restraint system work?
    The safety belt pretensioner and
    airbag SRS are designed to activate
    when the vehicle sustains
    longitudinal deceleration sufficient
    to cause the sensors to close an
    electrical circuit that initiates
    pretensioner activation and airbag
    inflation.
    The fact that the pretensioners and
    airbags did not activate in a collision
    does not mean that something is
    wrong with the system. Rather, it means the forces were not of the type
    sufficient to cause activation. Front airbags are designed to activate in
    frontal and near-frontal collisions, not rollover, side-impact, or
    rear-impacts unless the collision causes sufficient longitudinal
    deceleration.
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    Seating and Safety Restraints
    The airbags inflate and deflate
    rapidly upon activation. After airbag
    deployment, it is normal to notice a
    smoke-like, powdery residue or
    smell the burnt propellant. This may
    consist of cornstarch, talcum
    powder (to lubricate the bag) or
    sodium compounds (e.g., baking
    soda) that result from the
    combustion process that inflates the
    airbag. Small amounts of sodium
    hydroxide may be present which
    may irritate the skin and eyes, but
    none of the residue is toxic.
    While the system is designed to help
    reduce serious injuries, contact with
    a deploying airbag may also cause abrasions, swelling or temporary
    hearing loss. Because airbags must inflate rapidly and with considerable
    force, there is the risk of death or serious injuries such as fractures,
    facial and eye injuries or internal injuries, particularly to occupants who
    are not properly restrained or are otherwise out of position at the time
    of airbag deployment. Thus, it is extremely important that occupants be
    properly restrained as far away from the airbag module as possible while
    maintaining vehicle control.
    WARNING: Several air bag system components get hot after
    inflation. Do not touch them after inflation.
    WARNING: If the air bag has deployed, the air bag will not
    function again and must be replaced immediately. If the air
    bag is not replaced, the unrepaired area will increase the risk of injury
    in a collision.
    The SRS consists of:
    • driver and passenger airbag modules (which include the inflators and
    airbags)
    • seat-mounted side airbags. Refer to Seat-mounted side airbag system
    later in this chapter
    • safety belt pretensioners
    • one or more impact and safing sensors
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    Seating and Safety Restraints
    • a readiness light and tone
    • and the electrical wiring which connects the components
    • Side curtain airbag system. Refer to Side curtain airbag system later
    in this chapter.
    • Front passenger sensing system. Refer to Front passenger sensing
    system later in this chapter.
    • “Passenger airbag off” or “pass airbag off” indicator lamp. Refer to
    Front passenger sensing system later in this chapter.
    • Driver’s side knee airbag module.
    The diagnostic module monitors its own internal circuits and the
    supplemental airbag electrical system wiring (including the impact
    sensors), the system wiring, the airbag system readiness light, the airbag
    backup power, the airbag ignitors and safety belt pretensioners.
    Knee airbag system (driver’s side only)
    The knee airbag is located under the instrument panel. The system
    works along with the driver’s front airbag to help reduce injury to the
    legs. When the driver’s airbag activates in a collision, the knee airbag
    deploys from under the instrument panel.
    As with front and side airbags, it is important to be properly seated and
    restrained to reduce the risk of death or serious injury.
    Front passenger sensing system
    The front passenger sensing system is designed to meet the regulatory
    requirements of Federal Motor Vehicle Safety Standard (FMVSS) 208
    and is designed to disable (will not inflate) the front passenger’s frontal
    airbag under certain conditions.
    The front passenger sensing system works with sensors that are part of
    the front passenger’s seat and safety belt. The sensors are designed to
    detect the presence of a properly seated occupant and determine if the
    front passenger’s frontal airbag should be enabled (may inflate) or
    disabled (will not inflate).
    The front passenger sensing system will disable (will not inflate) the
    front passenger’s frontal airbag if:
    • the front passenger seat is unoccupied, or has small/medium objects in
    the front seat,
    • the system determines that an infant is present in a rear-facing infant
    seat that is installed according to the manufacturer’s instructions,
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    Seating and Safety Restraints
    • the system determines that a small child is present in a forward-facing
    child restraint that is installed according to the manufacturer’s
    instructions,
    • the system determines that a small child is present in a booster seat,
    • a front passenger takes his/her weight off of the seat for a period of
    time,
    • a child or a small person occupies the front passenger seat.
    Note: When the passenger airbag off light is illuminated, the passenger
    (seat mounted) side airbag may be disabled to avoid the risk of airbag
    deployment injuries.
    The front passenger sensing system
    uses a Љpassenger airbag offЉ or
    Љpass airbag offЉ indicator which will
    illuminate and stay lit to remind you
    that the front passenger frontal
    airbag is disabled. The indicator
    lamp is located at the bottom central portion of the instrument panel
    below the Hazard warning indicator and above the climate controls.
    Note: The indicator lamp will illuminate for a short period of time when
    the ignition is turned to the on position to confirm it is functional.
    When the front passenger seat is not occupied (empty seat) or in the
    event that the front passenger frontal airbag is enabled (may inflate), the
    indicator lamp will be unlit.
    The front passenger sensing system is designed to disable (will not
    inflate) the front passenger’s frontal airbag when a rear facing infant
    seat, a forward-facing child restraint, or a booster seat is detected.
    • When the front passenger sensing system disables (will not inflate)
    the front passenger frontal airbag, the indicator lamp will illuminate
    and stay lit to remind you that the front passenger frontal airbag is
    disabled.
    • If the child restraint has been installed and the indicator lamp is not
    lit, then turn the vehicle off, remove the child restraint from the
    vehicle and reinstall the restraint following the child restraint
    manufacturer’s instructions.
    The front passenger sensing system is designed to enable (may inflate)
    the front passenger’s frontal airbag anytime the system senses that a
    person of adult size is sitting properly in the front passenger seat.
    • When the front passenger sensing system enables the front passenger
    frontal airbag (may inflate), the indicator will be unlit and stay unlit.
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    Seating and Safety Restraints
    If a person of adult size is sitting in the front passenger’s seat, but the
    Љpassenger airbag offЉ or Љpass airbag offЉ indicator lamp is lit, it is
    possible that the person isn’t sitting properly in the seat. If this happens:
    • Turn the vehicle off and ask the person to place the seatback in the
    full upright position.
    • Have the person sit upright in the seat, centered on the seat cushion,
    with the person’s legs comfortably extended.
    • Restart the vehicle and have the person remain in this position for
    about two minutes. This will allow the system to detect that person
    and enable the passenger’s frontal airbag.
    • If the indicator lamp remains lit even after this, the person should be
    advised to ride in the rear seat.
    Occupant

    Pass Airbag Off
    Indicator Lamp
    Unlit
    Lit

    Empty seat
    Small child in child safety
    seat or booster
    Small child with safety belt Lit
    buckled or unbuckled
    Adult
    Unlit

    Passenger Airbag
    Disabled
    Disabled
    Disabled
    Enabled

    WARNING: Even with Advanced Restraints Systems, children 12
    and under should be properly restrained in a rear seating position.
    After all occupants have adjusted their seats and put on safety belts, it’s
    very important that they continue to sit properly. A properly seated
    occupant sits upright, leaning against the seat back, and centered on the
    seat cushion, with their feet comfortably extended on the floor. Sitting
    improperly can increase the chance of injury in a crash event. For
    example, if an occupant slouches, lies down, turns sideways, sits forward,
    leans forward or sideways, or puts one or both feet up, the chance of
    injury during a crash is greatly increased.
    WARNING: Sitting improperly out of position or with the seat
    back reclined too far can take off weight from the seat cushion
    and affect the decision of the front passenger sensing system, resulting
    in serious injury or death in a crash.
    Always sit upright against your seatback, with your feet on the floor.
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    Seating and Safety Restraints
    The front passenger sensing system may detect small or medium objects
    placed on the seat cushion. For most objects that are in the front
    passenger seat, the passenger airbag will be disabled. Even though the
    passenger airbag is disabled, the Љpass airbag offЉ lamp may or may not
    be illuminated according to the table below.
    Objects

    Pass Airbag Off
    Indicator Lamp
    Unlit

    Small (i.e. three-ring
    binder, small purse,
    bottled water)
    Medium (i.e. heavy
    Lit
    briefcase, fully packed
    luggage)
    Empty seat, or small
    Lit
    to medium object with
    safety belt buckled

    Passenger Airbag
    Disabled

    Disabled

    Disabled

    If you think that the status of the passenger airbag off indicator lamp is
    incorrect, check for the following:
    • Objects lodged underneath the seat
    • Objects between the seat cushion and the center console (if
    equipped)
    • Objects hanging off the seat back
    • Objects stowed in the seatback map pocket (if equipped)
    • Objects placed on the occupant’s lap
    • Cargo interference with the seat
    • Other passengers pushing or pulling on the seat
    • Rear passenger feet and knees resting or pushing on the seat
    The conditions listed above may cause the weight of a properly seated
    occupant to be incorrectly interpreted by the passenger sensing system.
    The person in the front passenger seat may appear heavier or lighter due
    to the conditions described in the list above.

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    Seating and Safety Restraints
    WARNING: To reduce the risk of possible serious injury:
    Do not stow objects in seat back map pocket (if equipped) or
    hang objects off seat back if a child is in the front passenger seat.
    Do not place objects underneath the front passenger seat or between
    the seat and the center console (if equipped).
    Check the “passenger airbag off” or “pass airbag off” indicator lamp for
    proper airbag Status.
    Failure to follow these instructions may interfere with the passenger
    seat sensing system.
    In case there is a problem with the
    front passenger sensing system, the
    airbag readiness lamp in the
    instrument cluster will stay lit.
    If the airbag readiness lamp is lit, do the following:
    The driver and/or adult passengers should check for any objects that
    may be lodged underneath the front passenger seat or cargo interfering
    with the seat.
    If objects are lodged and/or cargo is interfering with the seat; please take
    the following steps to remove the obstruction:
    • Pull the vehicle over.
    • Turn the vehicle off.
    • Driver and/or adult passengers should check for any objects lodged
    underneath the front passenger seat or cargo interfering with the seat.
    • Remove the obstruction(s) (if found).
    • Restart the vehicle.
    • Wait at least two minutes and verify that the airbag readiness lamp is
    no longer illuminated
    • If the airbag readiness lamp remains illuminated, this may or may/not
    be a problem due to the front passenger sensing system.
    DO NOT attempt to repair or service the system; take your vehicle
    immediately to an authorized dealer.
    If it is necessary to modify an advanced front airbag system to
    accommodate a person with disabilities, contact the Ford Customer
    Relationship Center at the phone number shown in the Customer
    Assistance section of this owner’s guide.
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    Seating and Safety Restraints
    WARNING: Any alteration/modification to the front passenger
    seat may affect the performance of the front passenger sensing
    system.
    Determining if the system is operational
    The supplemental restraint system uses a warning indicator light in the
    instrument cluster or a backup tone to indicate the condition of the
    system. Refer to the Warning lights and chimes section in the
    Instrument Cluster chapter. Routine maintenance of the airbag is not
    required.
    A difficulty with the system is indicated by one or more of the following:
    • The readiness light (same light
    for front and side airbag system)
    will either flash or stay lit.
    • The readiness light will not
    illuminate immediately after ignition is turned on.
    • A series of five beeps will be heard. The tone pattern will repeat
    periodically until the problem and/or light are repaired.
    If any of these things happen, even intermittently, have the supplemental
    restraint system serviced at an authorized dealer immediately. Unless
    serviced, the system may not function properly in the event of a
    collision.
    Seat-mounted side airbag system
    WARNING: Do not place objects or mount equipment on or
    near the airbag cover on the side of the seatbacks of the front
    seats or in front seat areas that may come into contact with a
    deploying airbag. Failure to follow these instructions may increase the
    risk of personal injury in the event of a collision.
    WARNING: Do not use accessory seat covers. The use of
    accessory seat covers may prevent the deployment of the side
    airbags and increase the risk of injury in an accident.
    WARNING: Do not lean your head on the door. The side airbag
    could injure you as it deploys from the side of the seatback.
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    Seating and Safety Restraints
    WARNING: Do not attempt to service, repair, or modify the
    airbag SRS, its fuses or the seat cover on a seat containing an
    airbag. Contact your authorized dealer as soon as possible.
    WARNING: All occupants of the vehicle should always wear
    their safety belts even when an airbag SRS is provided.
    How does the side airbag system work?<