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User's Guide
NPD5255-00 EN
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  • Papierquelleneinstellung ungültig ,Kopierer druckt nicht
    Eingereicht am 20-5-2022 22:19

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  • meldung zur druckkopfreinigung,wie funktioniert dies?
    Eingereicht am 30-1-2022 23:03

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  • Kommt Textblatt beim Faxen auf Glasscheibe oder Einzug bei Epson ET 4550 Eingereicht am 9-5-2021 21:00

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  • Wie lange dauert es bei Wi-Fi wird eingerichtet...
    Bitte warten Eingereicht am 4-5-2021 20:38

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  • Ich möchte gerne das Scanner Fehler 4D behoben wie geht das? Eingereicht am 19-8-2020 12:14

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  • Epson et 4550 Papiereinstellungm ungültig?Druckt njicht Eingereicht am 6-7-2020 13:35

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  • Das gerät kopiert nur 2 seitig, wie stelle ich das um ?
    Eingereicht am 22-5-2020 10:33

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  • wie setze ich den Tintenstand bei et 4500 zurück
    Eingereicht am 22-4-2020 19:16

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  • Das Papierfach meines ET 4550 rastet nur nach vielen Versuchen ein. Was könnte die Ursache sein? Eingestellt A4 Normalpapier Wie funktioniert der Einrastvorgang des Papierfaches? Mechanisch oder Sofware gesteuert?
    13. 04. 2020
    Eingereicht am 13-4-2020 12:18

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  • Drucker schaltet während des Druckens ab und lässt sich nicht mehr einschalten.
    Eingereicht am 19-2-2020 10:50

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  • mein Epson ET 4550 zeigt den Fehlercode 0xF3 an. wie kann dieser behoben werden?
    Eingereicht am 19-12-2019 18:35

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  • Das Papierfach meines EPSON ET 4550 lässt sich nicht mehr einziehen, wann kann ich tun oder mache ich falsch Eingereicht am 17-11-2019 16:34

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  • Seit einigen Tagen fehlt beim Farbausdruck die Farbe gelb. Nach mehrmaligem Durchführen der Druckkopfreinigung werden die anderen Farben eher schlechter. Geld fehlt weiterhin komplett. In allen Tanks ist noch ausreichend Tinte vorhanden. Was nun? Kann man die Tanks bzw. die Schläuche irgendwie entfernen und reinigen oder soll ich einfach frische Tinte dazu kippen? Eingereicht am 17-11-2019 11:04

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  • Wie kann ich die Kopiereinstellung "mit Rand" rausnehmen? Alle für mich denkbaren Kombinationen habe ich schon ausprobiert. Eingereicht am 4-11-2019 18:38

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  • Der Epson meldet, dass eine Farbe zu Ende geht. Es ist aber genug Farbe im Tank; Eingereicht am 28-7-2019 21:48

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  • Hallo, ich habe den Tintenstand nach Befallen der Tinte zurückgesetzt. Nun druckt der Drucker nicht immer, liegt es daran? Eingereicht am 26-6-2019 12:42

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  • Beim Drucken der Testseite im Rahmen einer Neuinstallation schaltet sich der Drucker nach etwa einer Minute selbstständig ab ohne zuvor etwas gedruckt zu haben. Was kann ich tun? Eingereicht am 8-6-2019 12:27

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  • Wie stelle ich Benutzer definierte Karten zum Drucken ein? Eingereicht am 17-3-2019 11:24

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  • nachdem nachfüllen von bk sind Ausdrucke verschmiert aber wenn ein Fax kommt ist es sauber Eingereicht am 7-2-2019 13:19

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  • Dokument wird von Vorlagenglas gescannt, Dokument aus ADE entfernen... erscheint wenn ich Kopien über den Einzelblatteinzug machen will Eingereicht am 18-1-2019 15:06

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  • Fehlermeldung 0xF4. Was muss ich tun um wieder drucken zu können? Eingereicht am 18-1-2019 08:27

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  • das einstellen von der druckqaulität in hell und dunkler Eingereicht am 21-9-2018 15:32

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  • WLAN Verbindung von Epson ET-4550 mit dem Computer herstellen

    Eingereicht am 10-9-2018 21:38

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  • Dokument wird vom Vorlagenglas gescannt.
    Dokument auf Vorlagenglas legen.
    Diese Sätze erscheinen wenn ich Kopien machen möchte über den Einzelblatteinzug.
    Wo ist das Problem? Eingereicht am 29-8-2018 13:19

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  • Mein Drucker ET-4550 druckt eine Seite, zeigt im Display: Tintenstände zurückstellen, lässt es aber nicht zu, weil er sich ausschaltet. Tintenbehälter sind voll, zeigt aber an, dass Schwarz leer ist. Wie komme ich wieder zu einem "normalen" Mehrfachausdruck? Eingereicht am 2-5-2018 10:23

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  • wenn ich direkt auf dem Epson ET-4550 kopieren möchte , kommt die Fehlermeldung auf dem Drucker: Papierquelleneinstellung ist ungültig. Was mach ich falsch? Eingereicht am 21-2-2018 12:28

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  • Meldung Druckerfehler 0xF4
    Auf keine Taste am Drucker gibt es eine Reaktion. Das einzige was geht ist ausschalten. Fehler taucht nach dem Einschalten jedoch wieder auf. Auch Neustart des Computer bringt keine Abhilfe.

    Die Störung ist entstande, da ich die Papierauffangschiene herausziehen wollte, aber das Papierfach für leere Blätter erwischt habe.

    Wer weis weiter? Eingereicht am 12-2-2018 21:02

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  • Wie kann ich die zeit beim drucker Epson-et-4550 einstellen Eingereicht am 9-2-2018 11:24

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  • gibt es beim ET-4550 eine (Fax) rufumleitung ? Wenn ja ? wie stell mann es ab
    Eingereicht am 7-2-2018 15:57

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  • Welche Einstellung muss ich vornehmen, damit mein Mac als Computer über WLAN beim Scannen vom Epson aus erkannt wird? Eingereicht am 1-2-2018 21:51

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  • Warum habe ich immer wieder Probleme mit meinem Epson ET 4550.
    Immer wieder Ausfall beim Drucken. Jetzt druckt er wieder gar nicht.
    Kopieren kann ich, aber beim Kopieren habe ich jetzt plötzlich beim
    Auflegen von einem DIN A 4 Blatt auf einer Kopie 2 Stück von DIN A 5 Eingereicht am 26-1-2018 15:20

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  • ET 4550 in Warteschlange. Bitte dringend um Hilfe. Vielen Dank im Voraus von Ritchy Eingereicht am 3-12-2017 16:48

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  • wie kann ich bei diesem Drucker die richtige Papiersorte einstellen. Bei jedem Druckversuch wird mir mitgeteilt, dass ich eine falsche Papiersorte gewählt habe. Ich benötige die Normalpapiersorte. Eingereicht am 30-11-2017 23:14

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  • Was bedeutet die Fehlermeldung: Druckerfehler 0xF3 Eingereicht am 12-10-2017 16:54

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  • Während des Druckens gab es einen Ton wie festfressen einer Walze. Fehlermeldung 0xE5. Was kann ich tun? Eingereicht am 29-9-2017 12:30

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  • Die Papierquelleneinstellung ist ungültig. Zum Prüfen verfügbarer Einstellungen drücken. Eingereicht am 13-9-2017 12:05

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    • Ich hatte das gleiche Problem.
      Habe einige male Papierkassette raus und rein etc. habe es dann irgendwann geschafft.
      Ich weiß nicht genau woran es gelegen hat.
      Ich glaube Papierkassette raus knd Papierkassette wieder rein tun, dann Papier von Fotopapier auf Normalpapier zurückgestellten.
      Hat dann funktioniert. Beantwortet 16-12-2017 10:37

      Finden Sie diese Antwort hilfreich? (24) Antwort melden
  • Beim Ausdrucken von Bildern als Fotokopie oder aus Bild-Ordnern
    werden gelbe Streifen in 1 cm Abstand gedruckt Eingereicht am 8-8-2017 13:29

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  • Ausdrucke als Fotokopie oder Bildordner erscheinen durchgehend
    gelbe Streifen in1 cm Abstand Eingereicht am 8-8-2017 13:27

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  • Wie kann ich die Fax Daten ändern. Habe beim einrichten die Fax Nummer falsch eingegeben. Eingereicht am 4-8-2017 00:30

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  • Nach einem gesendeten fax geht der drucker automatisch aus Eingereicht am 25-7-2017 10:25

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  • Hallo, habe einen neuen Epson ET-4550.
    Bereits beim einrichten kommt die Meldung " Beschäftigt, bitte später erneut versuchen"
    was kann ich tun? Eingereicht am 11-7-2017 08:52

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    • Hallo,
      versuche es mal damit: nach dem Einschalten diese Taste 3-4 Sekunden gedrückt halten. So bin ich in die Neueinrichtung zurückgekommen. Ich habe aber auch gute Hilfe vom Epson support de per chat erhalten, da ich das Problem in meinem office Thailand hatte. Beantwortet 11-7-2017 09:03

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  • fehler beheben papierquelleneinstellung ist ungültig Eingereicht am 22-6-2017 15:51

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  • Probleme mit Fotopapier, welches Papier muß ich verwenden, gehen auch andere Marken wie Epson" Premium glossy Eingereicht am 21-6-2017 16:29

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  • betrifft Drucker ET4550, bzw. L655:
    Anzeige lautet: zum Abschließen der anfänglichen Tintenladung Einrichtungshandbuch beachten.
    Es ist keine Menuesteuerung mehr möglich! Wie komme ich in die Werkseinstellung zurück, bzw.
    wie führe ich ein Reset durch. Dies Meldung wird im Handbuch nicht dokumentiert.

    Besten Dank Eingereicht am 10-6-2017 09:30

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  • Bis zu welchem Level kann der ET 4500 drucken, wenn die Tinte unter dem oberen Strich ca. 3 mm verbraucht ist? Eingereicht am 6-6-2017 15:28

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  • Drucker schreibt nach dem Befüllen mit Tinte: ZUm Abschließen der anfänglichen Tintenladung Einrichtungshandbuch beachten Eingereicht am 18-4-2017 16:57

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  • Auf Druckbefehl hin wird immer wieder erneut Speicherung des Dokuments gefordert. nach der Speicherung wird ein weißes Blatt ausgedruckt. das heißt: der Drucker reagiert, druckt aber nicht Eingereicht am 12-4-2017 22:04

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  • Der Drucker druckt vom gewünschten Dokument nur die Hälfte.
    Hat jemand einen Rat? Eingereicht am 16-3-2017 13:31

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  • was bedeutet Fehlermeldung: Druckfehler 0xF1 ? Was soll ich tun?
    Eingereicht am 4-3-2017 18:07

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  • was bedeutet die Fehlermeldung: Druckerfehler 0xEA Eingereicht am 2-2-2017 19:03

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  • Scannerfehler 11 bei Epson ET 4550.
    Gerät wurde bereits aus bzw. wieder eingeschaltet.
    Gerät kann nicht mehr scannen. Eingereicht am 26-1-2017 11:43

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    • Gerät ausschalten, ca 40 mm aufheben und auf den Tisch fallen lasse!
      Nach anschalten sollte noch ein Düsentest laufen und FERTIG!
      Das habe ich nach drei Reparaturen bei EPSON festgestellt.
      Gerät hat sich selbst beim Transport repariert.
      Auch gut! Beantwortet 27-10-2018 12:00

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Inhalt der Seiten


  • Page 1

    User's Guide

    NPD5255-00 EN



  • Page 2

    User's Guide
    Copyright

    Copyright
    No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
    means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
    Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
    herein. Neither is any liability assumed for damages resulting from the use of the information herein. The
    information contained herein is designed only for use with this Epson product. Epson is not responsible for any
    use of this information as applied to other products.
    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
    damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
    abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
    failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
    Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of
    any options or any consumable products other than those designated as Original Epson Products or Epson
    Approved Products by Seiko Epson Corporation.
    Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
    occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
    Epson Corporation.
    © 2015 Seiko Epson Corporation. All rights reserved.
    The contents of this manual and the specifications of this product are subject to change without notice.

    2



  • Page 3

    User's Guide
    Trademarks

    Trademarks
    ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
    trademark of Seiko Epson Corporation.

    ®

    ❏ EPSON Scan software is based in part on the work of the Independent JPEG Group.
    ❏ libtiff
    Copyright © 1988-1997 Sam Leffler
    Copyright © 1991-1997 Silicon Graphics, Inc.
    Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is
    hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
    all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics
    may not be used in any advertising or publicity relating to the software without the specific, prior written
    permission of Sam Leffler and Silicon Graphics.
    THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
    IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
    MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
    IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
    INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
    WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
    OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
    CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
    ❏ Microsoft , Windows , and Windows Vista are registered trademarks of Microsoft Corporation.

    ®

    ®

    ®

    ❏ Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple
    Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
    ❏ Google Cloud Print™, Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.
    ❏ Adobe, Adobe Reader, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated, which may be
    registered in certain jurisdictions.
    ❏ Intel is a registered trademark of Intel Corporation.

    ®

    ❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks
    of their respective owners. Epson disclaims any and all rights in those marks.

    3



  • Page 4

    User's Guide
    Contents

    Contents
    Copyright

    Placing Originals

    Trademarks

    Available Originals for the ADF. . . . . . . . . . . . . . . 31
    Placing Originals on the ADF. . . . . . . . . . . . . . . . . 31
    Placing Originals on the Scanner Glass. . . . . . . . . . 32

    About This Manual
    Printing

    Introduction to the Manuals. . . . . . . . . . . . . . . . . . . 7
    Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . 7
    Descriptions Used in this Manual. . . . . . . . . . . . . . . 8
    Operating System References. . . . . . . . . . . . . . . . . . 8

    Printing from a Computer. . . . . . . . . . . . . . . . . . . 34
    Printing Basics - Windows. . . . . . . . . . . . . . . . . 34
    Printing Basics - Mac OS X. . . . . . . . . . . . . . . . .36
    Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . .37
    Printing Several Pages on One Sheet. . . . . . . . . . 40
    Printing to Fit the Paper Size. . . . . . . . . . . . . . . .41
    Printing Multiple Files Together (for
    Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 42
    Printing One Image on Multiple Sheets to
    Create a Poster (for Windows Only). . . . . . . . . . 43
    Printing Using Advanced Features. . . . . . . . . . . 49
    Printing Photos Using Epson Easy Photo Print. . 51
    Printing from Smart Devices. . . . . . . . . . . . . . . . . 52
    Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . . 52
    Using AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . 53
    Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . . 54
    Canceling Printing - Printer Button. . . . . . . . . . .54
    Canceling Printing - Windows. . . . . . . . . . . . . . 54
    Canceling Printing - Mac OS X. . . . . . . . . . . . . . 54

    Important Instructions
    Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . 9
    Printer Advisories and Warnings. . . . . . . . . . . . . . . 9
    Advisories and Warnings for Setting Up the
    Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
    Advisories and Warnings for Using the Printer. . 10
    Advisories and Warnings for Transporting or
    Storing the Printer. . . . . . . . . . . . . . . . . . . . . . . 11
    Advisories and Warnings for Using the
    Printer with a Wireless Connection. . . . . . . . . . . 11
    Advisories and Warnings for Using the LCD
    Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
    Protecting Your Personal Information. . . . . . . . . . . 11

    Printer Basics
    Copying

    Part Names and Functions. . . . . . . . . . . . . . . . . . . 12
    Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
    Buttons and Lights. . . . . . . . . . . . . . . . . . . . . . . 14
    Icons Displayed on the LCD Screen. . . . . . . . . . .15
    Entering Characters. . . . . . . . . . . . . . . . . . . . . . 15
    Menu Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
    Copy Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
    Scan Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
    Fax Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
    Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . .19

    Scanning
    Scanning Using the Control Panel. . . . . . . . . . . . . . 56
    Scanning to the Cloud. . . . . . . . . . . . . . . . . . . . 56
    Scanning to a Computer. . . . . . . . . . . . . . . . . . . 56
    Scanning to a Computer (WSD). . . . . . . . . . . . . 57
    Scanning from a Computer. . . . . . . . . . . . . . . . . . .57
    Scanning Basics. . . . . . . . . . . . . . . . . . . . . . . . . 57
    Scanning Using Advanced Features. . . . . . . . . . .59
    Scanning from Smart Devices. . . . . . . . . . . . . . . . . 62

    Loading Paper
    Paper Handling Precautions. . . . . . . . . . . . . . . . . . 25
    Available Paper and Capacities. . . . . . . . . . . . . . . . 26
    List of Paper Types. . . . . . . . . . . . . . . . . . . . . . . 27
    Loading Paper in the Paper Cassette. . . . . . . . . . . . 27

    Faxing
    Setting Up a Fax. . . . . . . . . . . . . . . . . . . . . . . . . . .64
    Connecting to a Phone Line. . . . . . . . . . . . . . . . 64
    Making Basic Fax Settings. . . . . . . . . . . . . . . . . 67
    Registering Contacts for Faxing. . . . . . . . . . . . . . . 70

    4



  • Page 5

    User's Guide
    Contents

    Registering Contacts. . . . . . . . . . . . . . . . . . . . . 70
    Registering Grouped Contacts. . . . . . . . . . . . . . 70
    Registration and Backup of Contacts Using a
    Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
    Sending Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
    Basic Fax Sending Operations. . . . . . . . . . . . . . .71
    Various Ways of Sending Faxes. . . . . . . . . . . . . . 72
    Receiving Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . 74
    Setting Receiving Mode. . . . . . . . . . . . . . . . . . . 74
    Various Ways of Receiving Faxes. . . . . . . . . . . . .75
    Saving Received Faxes on a Computer. . . . . . . . . 76
    Using Other Faxing Features. . . . . . . . . . . . . . . . . .77
    Printing Fax Report and List. . . . . . . . . . . . . . . .77
    Reprinting Received Faxes. . . . . . . . . . . . . . . . . . . 78

    Running Web Config on a Web Browser. . . . . . . 93
    Running Web Config on Windows. . . . . . . . . . . 93
    Running Web Config on Mac OS X. . . . . . . . . . . 93
    Windows Printer Driver. . . . . . . . . . . . . . . . . . . . . 94
    Restricting Settings for the Windows Printer
    Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
    Making Operation Settings for the Windows
    Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . 95
    Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . . . 95
    Making Operation Settings for the Mac OS X
    Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . 96
    EPSON Scan (Scanner Driver). . . . . . . . . . . . . . . . 96
    Epson Event Manager. . . . . . . . . . . . . . . . . . . . . . .96
    PC-FAX Driver (Fax Driver). . . . . . . . . . . . . . . . . .97
    FAX Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
    Epson Easy Photo Print. . . . . . . . . . . . . . . . . . . . . 98
    E-Web Print (for Windows Only). . . . . . . . . . . . . . 98
    EPSON Software Updater. . . . . . . . . . . . . . . . . . . .99
    EpsonNet Config. . . . . . . . . . . . . . . . . . . . . . . . . . 99
    Uninstalling Applications. . . . . . . . . . . . . . . . . . . . 99
    Uninstalling Applications - Windows. . . . . . . . . 99
    Uninstalling Applications - Mac OS X. . . . . . . . 100
    Installing Applications. . . . . . . . . . . . . . . . . . . . . 101
    Updating Applications and Firmware. . . . . . . . . . 101

    Refilling Ink
    Checking the Ink Levels. . . . . . . . . . . . . . . . . . . . . 79
    Checking the Ink Levels - Windows. . . . . . . . . . .79
    Checking the Ink Levels - Mac OS X. . . . . . . . . . 79
    Ink Bottle Codes. . . . . . . . . . . . . . . . . . . . . . . . . . 79
    Ink Bottle Handling Precautions. . . . . . . . . . . . . . . 80
    Refilling the Ink Tanks. . . . . . . . . . . . . . . . . . . . . . 81

    Improving Print and Scan Quality
    Checking and Cleaning the Print Head. . . . . . . . . . 84
    Checking and Cleaning the Print Head Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . 84
    Checking and Cleaning the Print Head Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
    Checking and Cleaning the Print Head Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
    Replacing Ink inside the Ink Tubes. . . . . . . . . . . . . 86
    Replacing Ink inside the Ink Tubes - Windows. . . 86
    Replacing Ink inside the Ink Tubes - Mac OS X. . 86
    Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . 86
    Aligning the Print Head - Control Panel. . . . . . . 86
    Aligning the Print Head - Windows. . . . . . . . . . .87
    Aligning the Print Head - Mac OS X. . . . . . . . . . 88
    Cleaning the Paper Path for Ink Smear. . . . . . . . . . 88
    Cleaning the ADF. . . . . . . . . . . . . . . . . . . . . . . . . 88
    Cleaning the Scanner Glass. . . . . . . . . . . . . . . . . . .90

    Solving Problems
    Checking the Printer Status. . . . . . . . . . . . . . . . . .103
    Checking Messages on the LCD Screen. . . . . . . 103
    Checking the Printer Status - Windows. . . . . . . 104
    Checking Printer Status - Mac OS X. . . . . . . . . 104
    Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 104
    Removing Jammed Paper from Inside the
    Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
    Removing Jammed Paper from the Paper
    Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
    Removing Jammed Paper from the Rear Cover. 108
    Removing Jammed Paper from the ADF. . . . . . 109
    Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 111
    Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .112
    Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 112
    No Paper Feeds. . . . . . . . . . . . . . . . . . . . . . . . 112
    Several Sheets of Paper are Fed at a Time. . . . . . 112
    Original Does Not Feed in the ADF. . . . . . . . . .112
    Power and Control Panel Problems. . . . . . . . . . . . 113
    Power Does Not Turn On. . . . . . . . . . . . . . . . . 113
    Power Does Not Turn Off. . . . . . . . . . . . . . . . . 113
    LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 113
    Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . 113

    Network Service and Software
    Information
    Epson Connect Service. . . . . . . . . . . . . . . . . . . . . .92
    Web Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

    5



  • Page 6

    User's Guide
    Contents

    Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 114
    Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .114
    Print Quality Does Not Improve Even After
    Aligning the Print Head. . . . . . . . . . . . . . . . . . 115
    Images or Photos are Printed in Unexpected
    Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
    Banding Appears at Intervals of
    Approximately 3.3 cm. . . . . . . . . . . . . . . . . . . .115
    Copy Quality Is Poor. . . . . . . . . . . . . . . . . . . . 115
    An Image of the Reverse Side of the Original
    Appears in the Copied Image. . . . . . . . . . . . . . 116
    The Position, Size, or Margins of the Printout
    Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 116
    Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 116
    Printed Characters Are Incorrect or Garbled. . . 117
    The Printed Image Is Inverted. . . . . . . . . . . . . . 117
    The Printout Problem Could Not be Cleared. . . 117
    Other Printing Problems. . . . . . . . . . . . . . . . . . . 118
    Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 118
    Printing Slows Down Dramatically During
    Continuous Printing. . . . . . . . . . . . . . . . . . . . .118
    Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 118
    Cannot Start Scanning when Using the
    Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .119
    Scanned Image Problems. . . . . . . . . . . . . . . . . . . 119
    Scan Quality Is Poor. . . . . . . . . . . . . . . . . . . . . 119
    Characters Are Blurred. . . . . . . . . . . . . . . . . . .120
    An Image of the Reverse Side of the Original
    Appears in the Scanned Image. . . . . . . . . . . . . 120
    Moiré (Cross-Hatch) Patterns Appear in the
    Scanned Image. . . . . . . . . . . . . . . . . . . . . . . . .120
    Scanning Area or Direction Is Not Correct. . . . 120
    The Scanned Image Problem Could Not be
    Cleared. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
    Other Scanning Problems. . . . . . . . . . . . . . . . . . . 121
    Thumbnail Preview Does Not Work Properly. . .121
    Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 121
    Scanning Stops when Scanning to PDF/
    Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 122
    Problems when Sending and Receiving Faxes. . . . .122
    Cannot Send or Receive Faxes. . . . . . . . . . . . . .122
    Cannot Send Faxes. . . . . . . . . . . . . . . . . . . . . . 123
    Cannot Send Faxes to a Specific Recipient. . . . . 123
    Cannot Send Faxes at a Specified Time. . . . . . . 124
    Cannot Receive Faxes. . . . . . . . . . . . . . . . . . . . 124
    Memory Full Error Occurs. . . . . . . . . . . . . . . . 124
    Sent Fax Quality Is Poor. . . . . . . . . . . . . . . . . . 125
    Faxes Are Sent at the Wrong Size. . . . . . . . . . . .125
    Received Fax Quality Is Poor. . . . . . . . . . . . . . .125
    Received Faxes Are Not Printed. . . . . . . . . . . . 125

    Other Faxing Problems. . . . . . . . . . . . . . . . . . . . .126
    Cannot Make Calls on the Connected
    Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
    Answering Machine Cannot Answer Voice
    Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
    Sender's Fax Number Not Displayed on
    Received Faxes or the Number Is Wrong. . . . . . 126
    Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 126
    Slight Electric Shock when Touching the
    Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
    Operation Sounds Are Loud. . . . . . . . . . . . . . . 126
    The ADF Does Not Work. . . . . . . . . . . . . . . . . 127
    Scanning from ADF Slows Down. . . . . . . . . . . 127
    The Date and Time Are Incorrect. . . . . . . . . . . 127
    Application Is Blocked by a Firewall (for
    Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 127
    A Message Prompting You to Reset the Ink
    Levels is Displayed. . . . . . . . . . . . . . . . . . . . . . 127

    Appendix
    Technical Specifications. . . . . . . . . . . . . . . . . . . . 128
    Printer Specifications. . . . . . . . . . . . . . . . . . . . 128
    Scanner Specifications. . . . . . . . . . . . . . . . . . . 128
    Interface Specifications. . . . . . . . . . . . . . . . . . . 129
    Fax Specifications. . . . . . . . . . . . . . . . . . . . . . .129
    Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 130
    Ethernet Specifications. . . . . . . . . . . . . . . . . . . 130
    Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 130
    Supported Third Party Services. . . . . . . . . . . . . 130
    Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 131
    Electrical Specifications. . . . . . . . . . . . . . . . . . 131
    Environmental Specifications. . . . . . . . . . . . . . 132
    System Requirements. . . . . . . . . . . . . . . . . . . . 132
    Regulatory Information. . . . . . . . . . . . . . . . . . . . 133
    Standards and Approvals. . . . . . . . . . . . . . . . . 133
    Restrictions on Copying. . . . . . . . . . . . . . . . . . 134
    Checking the Total Number of Pages Fed
    Through the Printer. . . . . . . . . . . . . . . . . . . . . . . 134
    Checking the Total Number of Pages Fed
    Through the Printer - Control Panel. . . . . . . . . 135
    Checking the Total Number of Pages Fed
    Through the Printer - Windows. . . . . . . . . . . . .135
    Checking the Total Number of Pages Fed
    Through the Printer - Mac OS X. . . . . . . . . . . . 135
    Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
    Saving Power - Control Panel. . . . . . . . . . . . . . 135
    Transporting the Printer. . . . . . . . . . . . . . . . . . . . 136
    Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 138
    Technical Support Web Site. . . . . . . . . . . . . . . .138
    Contacting Epson Support. . . . . . . . . . . . . . . . 138

    6



  • Page 7

    User's Guide
    About This Manual

    About This Manual
    Introduction to the Manuals
    The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the
    various Epson software applications.
    ❏ Start Here (paper manual)
    Provides you with information on setting up the printer, installing the software, using the printer, solving
    problems, and so on.
    ❏ User's Guide (digital manual)
    This manual. Provides overall information and instructions on using the printer, and on solving problems.
    ❏ Network Guide (digital manual)
    Provides information on network settings and solving problems when using the printer on a network.
    You can obtain the latest versions of the above manuals with the following methods.
    ❏ Paper manual
    Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
    website at http://support.epson.net/.
    ❏ Digital manual
    Start EPSON Software Updater on your computer. EPSON Software Updater checks for available updates of
    Epson software applications and the digital manuals, and allows you to download the latest ones.
    Related Information
    & “EPSON Software Updater” on page 99

    Marks and Symbols

    ! Caution:
    Instructions that must be followed carefully to avoid bodily injury.
    c Important:
    Instructions that must be observed to avoid damage to your equipment.
    Note:
    Provides complementary and reference information.

    & Related Information
    Links to related sections.

    7



  • Page 8

    User's Guide
    About This Manual

    Descriptions Used in this Manual
    ❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac
    OS X v10.10.x. The content displayed on the screens varies depending on the model and situation.
    ❏ Illustrations of the printer used in this manual are examples only. Although there may be slight differences
    depending on the model, the method of operation is the same.
    ❏ Some of the menu items on the LCD screen vary depending on the model and settings.

    Operating System References
    Windows
    In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP",
    "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows
    Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is
    used to refer to all versions.
    ❏ Microsoft Windows 8.1 operating system

    ®
    ®
    ®
    ®
    ❏ Microsoft Windows 7 operating system
    ®
    ®
    ❏ Microsoft Windows Vista operating system
    ®
    ®
    ❏ Microsoft Windows XP operating system
    ®
    ®
    ❏ Microsoft Windows XP Professional x64 Edition operating system
    ®
    ®
    ❏ Microsoft Windows Server 2012 R2 operating system
    ®
    ®
    ❏ Microsoft Windows Server 2012 operating system
    ®
    ®
    ❏ Microsoft Windows Server 2008 R2 operating system
    ®
    ®
    ❏ Microsoft Windows Server 2008 operating system
    ®
    ®
    ❏ Microsoft Windows Server 2003 R2 operating system
    ®
    ®
    ❏ Microsoft Windows Server 2003 operating system
    ®
    ®
    ❏ Microsoft Windows 8 operating system

    Mac OS X
    In this manual, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac OS X v10.9.x" refers to OS X Mavericks, and
    "Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac OS X" is used to refer to "Mac OS X
    v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x", and "Mac OS X v10.6.8".

    8



  • Page 9

    User's Guide
    Important Instructions

    Important Instructions
    Safety Instructions
    Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
    reference. Also, be sure to follow all warnings and instructions marked on the printer.
    ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
    other cords with this printer or the use of the supplied power cord with other equipment may result in fire or
    electric shock.
    ❏ Be sure your AC power cord meets the relevant local safety standard.
    ❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
    yourself, except as specifically explained in the printer's manuals.
    ❏ Unplug the printer and refer servicing to qualified service personnel under the following conditions:
    The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
    damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
    controls that are not covered by the operating instructions.
    ❏ Place the printer near a wall outlet where the plug can be easily unplugged.
    ❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
    subject to shocks, vibrations, high temperature or humidity.
    ❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
    ❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
    affect the operation of cardiac pacemakers.
    ❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
    thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with
    water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.
    ❏ Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.
    ❏ Do not use a telephone to report a gas leak in the vicinity of the leak.
    ❏ Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink
    bottle caps.
    ❏ If ink gets on your skin, wash the area thoroughly with soap and water.
    ❏ If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after
    a thorough flushing, see a doctor immediately.
    ❏ If ink gets into your mouth, see a doctor right away.
    ❏ Do not tilt or shake an ink bottle after removing its seal; this can cause leakage.
    ❏ Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or
    handle the ink bottles and ink bottle cap.

    Printer Advisories and Warnings
    Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
    manual for future reference.

    9



  • Page 10

    User's Guide
    Important Instructions

    Advisories and Warnings for Setting Up the Printer
    ❏ Do not block or cover the vents and openings in the printer.
    ❏ Use only the type of power source indicated on the printer's label.
    ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
    ❏ Avoid electrical outlets controlled by wall switches or automatic timers.
    ❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
    loudspeakers or the base units of cordless telephones.
    ❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
    objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
    Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
    and leave the transformer.
    ❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
    the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
    devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
    ❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
    breaker to provide adequate short-circuit protection and over-current protection for the printer.
    ❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
    connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
    may damage both devices connected by the cable.
    ❏ Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer
    will not operate properly if it is tilted at an angle.
    ❏ Allow space above the printer so that you can fully raise the document cover.
    ❏ Leave enough space in front of the printer for the paper to be fully ejected.
    ❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
    sunlight, strong light, or heat sources.

    Advisories and Warnings for Using the Printer
    ❏ Do not insert objects through the slots in the printer.
    ❏ Do not put your hand inside the printer during printing.
    ❏ Do not touch the white flat cable and ink tubes inside the printer.
    ❏ Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.
    ❏ Do not move the print head by hand; otherwise, you may damage the printer.
    ❏ Be careful not to trap your fingers when closing the scanner unit.
    ❏ Do not press too hard on the scanner glass when placing the originals.
    ❏ Visually check ink levels in the actual ink tanks. Continued use of the printer when the ink is expended could
    damage the printer. Epson recommends filling the ink tank to the upper line when the printer is not operating
    to reset the ink level.
    ❏ Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet
    until the P light stops flashing.
    ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
    outlet.

    10



  • Page 11

    User's Guide
    Important Instructions

    Advisories and Warnings for Transporting or Storing the Printer
    ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
    otherwise ink may leak.
    ❏ Before transporting the printer, make sure that the print head is in the home (far right) position.

    Advisories and Warnings for Using the Printer with a Wireless
    Connection
    ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing
    them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
    directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
    directions on the medical equipment.
    ❏ Radio waves from this printer may negatively affect the operation of automatically controlled devices such as
    automatic doors or fire alarms, and could lead to accidents due to malfunction. When using this printer near
    automatically controlled devices, follow all posted warnings and directions on these devices.

    Advisories and Warnings for Using the LCD Screen
    ❏ The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
    brightness. These are normal and do not indicate that it is damaged in any way.
    ❏ Only use a dry, soft cloth for cleaning. Do not use liquid or chemical cleaners.
    ❏ The exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the
    screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.

    Protecting Your Personal Information
    When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
    memory by selecting Setup > Restore Default Settings > Clear All Data and Settings on the control panel.

    11



  • Page 12

    User's Guide
    Printer Basics

    Printer Basics
    Part Names and Functions

    A

    ADF (Automatic Document Feeder) cover

    Open when removing jammed originals in the ADF.

    B

    ADF input tray

    Feeds originals automatically.

    C

    ADF edge guide

    Feeds originals straight into the printer. Slide to the
    edges of the originals.

    D

    ADF output tray

    Holds originals ejected from the ADF.

    E

    Paper cassette

    Loads paper.

    A

    Print head (under this section)

    Fires ink.

    B

    Output tray

    Holds the ejected paper.

    12



  • Page 13

    User's Guide
    Printer Basics

    C

    Edge guide

    Feeds the paper straight into the printer. Slide to the
    edges of the paper.

    D

    Paper cassette

    Loads paper.

    A

    Document cover

    Blocks external light while scanning.

    B

    Scanner glass

    Place the originals.

    C

    Control panel

    Operates the printer.

    A

    Scanner unit

    Scans placed originals. Open when removing jammed
    paper inside the printer.

    B

    Ink tank unit

    Contains the ink tanks.

    13



  • Page 14

    User's Guide
    Printer Basics

    C

    Ink reservoir tanks (Ink tanks)

    Supplies ink to the print head.

    A

    Rear cover

    Remove when removing jammed paper.

    B

    LAN port

    Connects a LAN cable.

    C

    USB port

    Connects a USB cable.

    D

    AC inlet

    Connects the power cord.

    E

    LINE port

    Connects a phone line.

    F

    EXT. port

    Connects external phone devices.

    Control Panel
    Buttons and Lights

    A

    Turns the printer on or off.
    Unplug the power cord when the power light is off.

    B

    Displays the home screen.

    C

    Enter the last dialed number or enter a pause when entering a fax number.

    14



  • Page 15

    User's Guide
    Printer Basics

    D

    Stops the current operation.

    E

    -

    F

    l, u, r, d, OK

    G
    H

    Displays menus and messages.
    Press l, u, r, and d to select menus. Press OK to confirm your selection or run the selected
    feature.
    Returns to the previous screen.

    0-9

    Enters numbers, characters, and symbols.

    ,
    I

    Opens the contacts list.

    J

    Starts printing, copying, scanning, and faxing in black and white.

    K

    Starts printing, copying, scanning, and faxing in color.

    Icons Displayed on the LCD Screen
    The following icons are displayed on the LCD screen depending on the printer's status.
    Turns on when originals are placed in the ADF.
    Turns on when the wired (Ethernet) network is disabled and an Ethernet cable is not
    connected.
    Turns on while the printer is connected to a wired (Ethernet) network.
    Turns on while the printer is not connected to a wireless (Wi-Fi) network.
    Turns on while the printer is connected to a wireless (Wi-Fi) network. The number of
    bars indicates the signal strength of the connection. The more bars there are, the
    stronger the connection.
    Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the
    printer is searching for a wireless (Wi-Fi) network connection.
    Indicates that the printer is connected to a network in Ad Hoc mode.
    Indicates that Simple AP mode and Wi-Fi Direct mode are disabled.
    Indicates that the printer is connected to a network in Wi-Fi Direct mode.
    Indicates that Simple AP mode is enabled.
    Turns on when Eco Mode is enabled.

    Entering Characters
    To enter characters and symbols for network settings and when entering a fax number from the control panel, use
    the numerical keypad and buttons. Press a button on the keypad several times until the character you want to enter
    is displayed. Press the OK button to confirm the entered characters.

    15



  • Page 16

    User's Guide
    Printer Basics

    The displayed screen varies depending on the setting items. The following is the screen for entering the password
    for your Wi-Fi network.

    Icons

    Descriptions

    ud

    Switches the character type. An icon that shows the current character type is displayed at the top-right
    of the LCD screen.
    A: Enters uppercase letters.
    a: Enters lowercase letters.
    1: Enters numbers and symbols.

    l

    Deletes a character to the left (backspace).

    OK

    Confirms the entered characters.
    Enters a pause (pauses for three seconds) while dialing. A hyphen (-) is entered as the pause mark.

    Menu Options
    Copy Mode
    Note:
    ❏ Available menus vary depending on the layout you selected.
    ❏ Press the OK button to display hidden setting menus.
    Menu

    Settings and Explanations

    Number of copies

    Enter the number of copies.

    16



  • Page 17

    User's Guide
    Printer Basics

    Menu

    Settings and Explanations

    Layout

    With Border

    Copies with a border around the edges.

    2-up

    Copies multiple page originals onto one sheet.
    When placing originals in the ADF, insert them into the feeder from the top or
    left edge.
    Load vertical originals as shown below, and select Portrait from Document
    Orientation.

    Load horizontal originals as shown below, and select Landscape from
    Document Orientation.

    ID Card

    Scans both sides of an ID card and copies onto one side of A4 size paper.

    Document Size

    Select the size of your original.

    Zoom

    Enlarges or reduces the original.
    Select Auto Fit Page to fit to the paper size of the selected paper source.

    2-Sided

    Select 2-sided layout.
    Select a layout, press the r button, and then select the binding position of the paper.

    Document
    Orientation

    Select the orientation of your original.

    Quality

    Select the type of your original.
    Text: Provides faster printing, but the printouts may be faint.
    Text & Image(Best): Provides higher quality printing, but the printing speed may be slower

    Density

    Set the density of your copies.

    Layout Order

    Select the copy layout for multiple pages when you have selected 2-up as the Layout setting.

    Dry Time

    Select the drying time.

    Scan Mode
    Cloud
    Menu

    Settings and Explanations

    Destination

    Select a destination that has been registered in the Epson Connect Server.

    17



  • Page 18

    User's Guide
    Printer Basics

    Menu

    Settings and Explanations

    Settings

    Format

    Select the format in which to save the scanned image.

    Scan Area

    Select the scan area.
    Auto Cropping: Crops the white space around the text or image when
    scanning.
    Max Area: Scans at the maximum scan area of the scanner glass or the ADF.

    Document Type

    Select the type of your original.

    Density

    Select the contrast of the scanned image.

    Document
    Orientation

    Select the orientation of your original.

    Computer
    Menu

    Settings and Explanations

    Select Computer

    From the list of computers connected using USB or over the network, select the computer you want
    to save the scanned image to.

    Settings

    Format

    Select the format in which to save the scanned image.

    Computer (WSD)
    This menu has no setting item.

    Fax Mode
    Select Fax on the home screen, and then press the OK button.
    Menu

    Settings and Explanations

    Resolution

    Select the resolution of the outgoing fax.
    Select Photo for originals that contain both text and photo images.

    Density

    Set the density of the outgoing fax.

    Direct Send

    See the page that describes this feature for more details.

    Transmission
    Report

    Prints a transmission report automatically after you send a fax. Select Print on Error to print a report
    only when an error occurs.

    Send Fax Later

    See the pages that describes these features for more details.

    Polling Receive
    Reprint Faxes

    Prints received faxes temporarily stored in the printer's memory from the latest one.

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  • Page 19

    User's Guide
    Printer Basics

    Menu

    Settings and Explanations

    Fax Report

    Fax Settings List

    Prints the current fax settings.

    Fax Log

    Displays or prints a history of sent and received fax jobs. You can set to print
    this report automatically using the following menu.
    Setup > Fax Settings > Output Settings > Fax Log Auto Print

    Last Transmission

    Prints a report for the previous fax that was sent or received through polling.

    Protocol Trace

    Prints a detailed report for the previous fax that was sent or received.

    Related Information
    & “Sending Many Pages of a Monochrome Document (Direct Send)” on page 73
    & “Sending Faxes at a Specified Time (Send Fax Later)” on page 72
    & “Receiving Faxes by Polling (Polling Receive)” on page 76

    Setup Mode
    Menu

    Settings and Explanations

    Maintenance

    Print Head Nozzle
    Check

    Prints a pattern to check if the print head nozzles are clogged.

    Print Head Cleaning

    Cleans clogged nozzles in the print head.

    Reset Ink Levels

    Select this feature to reset the ink levels before you refill the ink tanks.

    Print Head
    Alignment

    Adjusts the print head to improve print quality.
    Run Vertical Alignment if your printouts look blurry or text and lines are
    misaligned.
    Run Horizontal Alignment if your printouts contain horizontal banding at
    regular intervals.

    Paper Guide
    Cleaning

    Use this feature to feed paper for cleaning when there are ink stains on the
    internal rollers or a paper feed problem has occurred.

    Paper Setup

    Select the paper size and paper type you loaded in the paper source.

    Print Status Sheet

    Configuration Status
    Sheet

    Prints information sheets showing the current printer status and settings.

    Usage History Sheet

    Prints information sheets showing the usage history of the printer.

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  • Page 20

    User's Guide
    Printer Basics

    Menu

    Settings and Explanations

    Printer Settings

    Paper Source
    Settings

    Auto Error Solver

    A4/Letter Switching

    Enable this feature so that error messages are not
    displayed even when the paper size setting for
    the print job and the paper loaded in the paper
    source do not match. This feature is only available
    when the paper size is set to A4 or Letter.

    Error Notice

    Displays an error message when the paper size or
    type settings in Paper Setup and the print
    settings do not match.

    Select an action to perform when a 2-sided printing error occurs.
    Enabled: If a 2-sided job is sent when there is no paper available that
    supports 2-sided printing, the printer displays an error message, and then
    automatically prints on only one side of the paper.
    Disabled: The printer displays an error message and cancels printing.

    Common Settings

    PC Connection via
    USB

    Enables the printer which is connected to the computer over a USB
    connection. If this feature is disabled, the computer does not recognize
    printers with a USB connection.

    Sound

    Adjust the volume and select the type of audio.

    Sleep Timer

    Select the time period before the printer enters sleep mode (energy saving
    mode) when no operations are performed.
    The LCD screen turns black when the set time passes.

    Power Off Timer

    You can adjust the time before power management is applied. Any
    increase will affect the product’s energy efficiency. Please consider the
    environment before making any change.

    LCD Contrast

    Adjust the brightness of the LCD screen.

    Date/Time Settings

    Date/Time

    Enter the current date and time.

    Daylight Saving Time

    Select the summer time setting that applies to
    your area.

    Time Difference

    Enter the time difference between your local time
    and UTC (Coordinated Universal Time).

    Country/Region

    Select the country or region.

    Language

    Select the display language.

    Scroll Speed

    Select the scroll speed of the LCD screen.

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  • Page 21

    User's Guide
    Printer Basics

    Menu

    Settings and Explanations

    Network Settings

    Network Status

    Displays or prints the network settings and connection status.

    Wi-Fi Setup

    Wi-Fi Setup Wizard

    See the Network Guide for more details.

    Push Button Setup
    (WPS)
    PIN Code Setup
    (WPS)
    Wi-Fi Auto Connect
    Disable Wi-Fi

    You may be able to resolve network problems by
    disabling the Wi-Fi settings or making the Wi-Fi
    settings again. See the Network Guide for more
    details.

    Wi-Fi Direct Setup

    See the Network Guide for more details.

    Connection Check

    Checks the status of the network connection and prints the network
    connection check report. If there are any problems with the connection,
    see the check report to solve the problem.

    Advanced Setup

    See the Network Guide for more details.

    Epson Connect
    Services

    You can suspend or resume the Epson Connect or Google Could Print service, or cancel using the
    services (restore the default settings).

    Google Cloud Print
    Services

    See the Epson Connect portal website for more details.
    https://www.epsonconnect.com/
    http://www.epsonconnect.eu (Europe only)

    Fax Settings

    See the list of menus in Fax Settings.

    Universal Print
    Settings

    These print settings are applied when you print using an external device without using the printer
    driver.
    Top Offset

    Adjust the top or left margin of the paper.

    Left Offset
    Top Offset in Back

    Adjust the top margin or left margin for the back of the page when
    performing 2-sided printing.

    Left Offset in Back
    Check Paper Width

    Checks the paper width before the printer starts printing. This prevents
    printing beyond the edges of the paper when the paper size setting is not
    correct, but the printing time may be little longer.

    Dry Time

    Select the drying time when performing 2-sided printing.

    Skip Blank Page

    Skips blank pages in the print data automatically.

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  • Page 22

    User's Guide
    Printer Basics

    Menu

    Settings and Explanations

    Eco Mode

    The following Eco mode settings are available. When these settings are disabled, the settings made
    in Common Settings are applied.
    Sleep Timer

    Select the time period before the printer enters sleep mode (energy saving
    mode) when no operations are performed.
    The LCD screen turns black when the set time passes.

    2-Sided (Copy)
    Restore Default
    Settings

    Sets 2-sided copying as the default setting.

    Resets the selected settings to their defaults.

    Related Information
    & “Copy Mode” on page 16
    & “Scan Mode” on page 17
    & “Fax Settings” on page 22

    Fax Settings
    Select Setup > Fax Settings from the home screen.
    Menu

    Settings and Explanations

    User Default
    Settings

    The settings made in this menu become your default settings for sending faxes. For details on the
    setting items, see the list of menus in Fax mode.

    Receive Settings

    Receive Mode

    Select the receive mode.

    DRD

    If you have subscribed to a distinctive ring service from your telephone
    company, select the ring pattern to be used for incoming faxes (or select On).

    Rings to Answer

    Select the number of rings that must occur before the printer automatically
    receives a fax. Select "0" (zero) if you want to receive faxes with no ringing.

    Remote Receive

    When you answer an incoming fax call on a phone connected to the printer,
    you can start receiving the fax by entering the code using the phone.

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  • Page 23

    User's Guide
    Printer Basics

    Menu

    Settings and Explanations

    Output Settings

    Fax Output

    Saves received documents on a computer.
    You need to make settings on FAX Utility on a computer.

    Auto Reduction

    Reduces large received documents to fit on the paper in the paper source.
    Reducing may not always be possible depending on the received data. If this
    is turned off, large documents are printed at their original size on multiple
    sheets, or a blank second page may be ejected.

    Auto Rotation

    Rotates automatically to print on A5 size paper when a landscape-oriented
    A5 size document is received and the paper source setting is set to A5.
    Prints on A4 size paper when this feature is disabled.

    Collation Stack

    Prints received documents from the last page (print in descending order) so
    that the printed documents are stacked in the correct page order. When the
    printer is running low on memory, this feature may not be available.

    Print Suspend Time

    Stops and restarts printing received documents at the entered time. The
    received documents are not printed during the specified time period but
    saved in the memory. When the printer is running low on memory, this
    feature may not be available. Received documents are printed automatically
    after the restarting time. This feature can be used for noise prevention at
    night or to prevent confidential documents from being disclosed while you
    are away.

    Attach Image to
    Report

    Prints a Transmission Report with an image of the first page of the sent
    document.
    On(Large Image): Prints the upper part of the page without reducing.
    On(Small Image): Prints the entire page reducing it to fit onto the report.

    Fax Log Auto Print

    Prints the fax log automatically.
    On(Every 30): Prints a log every time 30 fax jobs are completed.
    On(Time): Prints the log at a specified time. However, if the number of fax jobs
    exceeds 30, the log is printed before the specified time.

    Report Format

    Select a format for fax reports other than Protocol Trace. Select Detail to
    print with error codes.

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  • Page 24

    User's Guide
    Printer Basics

    Menu

    Settings and Explanations

    Basic Settings

    Fax Speed

    Select the fax transmission speed.
    We recommend selecting Slow(9,600bps) when a communication error
    occurs frequently, when sending/receiving a fax to/from abroad, or when you
    are using an IP (VoIP) phone service.

    ECM

    Automatically corrects errors in the fax transmission (Error Correction Mode),
    mostly caused by telephone line noise. If this is disabled, you cannot send or
    receive documents in color.

    Dial Tone Detection

    Detects a dial tone before starting to dial.
    If the printer is connected to a PBX (Private Branch Exchange) or digital phone
    line, the printer may fail to start dialing. In this situation, change the Line
    Type setting to PBX. If this does not work, disable this feature. However,
    disabling this feature may drop the first digit of a fax number and send the
    fax to the wrong number.

    Dial Mode

    Select the type of phone system to which you have connected the printer.
    When set to Pulse, you can temporarily switch the dialing mode from pulse
    to tone by pressing ("T" is entered) while entering numbers on the fax top
    screen. Depending on the region, this setting may not be displayed.

    Line Type

    Select the line type to which you have connected the printer. For more
    details, see the page that describes basic fax settings.

    Header

    Enter your sender name and fax number. These appear as a header on
    outgoing faxes.
    You can enter up to 40 characters for your name, and up to 20 digits for your
    fax number.

    Security Settings

    Backup Data Auto
    Clear
    Clear Backup Data

    Fax documents deleted by using the control panel disappear from the LCD
    screen, but their backups are temporarily stored in the memory. The
    following features delete backups.
    Backup Data Auto Clear: Automatically deletes backups each time a sent or
    received document is deleted.
    Clear Backup Data: Deletes all backups. Run this before you give the printer to
    someone else or dispose of it.

    Check Fax
    Connection

    Checks if the printer is connected to the phone line and ready for fax transmission, and prints the
    check result on A4 size plain paper.

    Fax Setting Wizard

    Select to make basic fax settings by following the on-screen instructions.
    For more details, see the page that describes basic fax settings.

    Related Information
    & “Fax Mode” on page 18
    & “Making Basic Fax Settings” on page 67

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  • Page 25

    User's Guide
    Loading Paper

    Loading Paper
    Paper Handling Precautions
    ❏ Read the instruction sheets supplied with the paper.
    ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
    printable side.

    ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled
    paper may cause paper jams and smears on the printout.

    ❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
    Using these types of paper causes paper jams and smears on the printout.
    ❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air,
    press them down to flatten them before loading.

    ❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
    printout.
    ❏ Do not use envelopes with adhesive surfaces on the flaps or window envelopes.
    ❏ Avoid using envelopes that are too thin, as they may curl during printing.
    Related Information
    & “Printer Specifications” on page 128

    25



  • Page 26

    User's Guide
    Loading Paper

    Available Paper and Capacities
    Epson recommends using genuine Epson paper to ensure high-quality printouts.
    Genuine Epson Paper
    Media Name

    Size

    Loading Capacity
    (Sheets)

    2-Sided Printing

    Epson Bright White Ink Jet Paper

    A4

    120

    Auto, Manual*1

    Epson Premium Glossy Photo Paper*2

    A4, 13×18 cm (5×7 in.), 16:9
    wide size (102×181 mm), 10×15
    cm (4×6 in.)

    20*3

    -

    Epson Matte Paper-Heavyweight*2

    A4

    20

    -

    Epson Photo Quality Ink Jet Paper*4

    A4

    80

    -

    *1

    You can load up to 30 sheets for paper with one side already printed.

    *2

    Only printing from computer or smart device is available.

    *3

    Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears.

    *4

    Only printing from computer is available.

    Note:
    ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson
    support.
    ❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are
    available. Although some printer drivers allow you to select a better print quality, the printouts are printed using
    Standard or Normal.

    Commercially Available Paper
    Media Name

    Size

    Loading Capacity
    (Sheets or
    Envelopes)

    2-Sided Printing

    Plain paper

    Letter, A4, B5*1

    Up to the line
    indicated by the
    triangle symbol on the
    edge guide.

    Auto, Manual*2

    Copy paper

    Envelope*1

    A5, A6*1

    Manual*2

    Legal

    30

    Manual*3

    User Defined*1

    1

    Auto, Manual

    Envelope #10, Envelope DL,
    Envelope C6

    10

    -

    *1

    Only printing from computer or smart device is available.

    *2

    You can load up to 30 sheets for paper with one side already printed.

    *3

    You can load up to 1 sheet for paper with one side already printed.

    26



  • Page 27

    User's Guide
    Loading Paper

    Related Information
    & “Technical Support Web Site” on page 138

    List of Paper Types
    To obtain optimum printing results, select the paper type that suits the paper.
    Media Name

    *

    Media Type
    Control Panel

    Printer Driver, Smart device*

    Epson Bright White Ink Jet Paper

    plain papers

    plain papers

    Epson Premium Glossy Photo Paper

    Prem. Glossy

    Epson Premium Glossy

    Epson Matte Paper-Heavyweight

    Matte

    Epson Matte

    Epson Photo Quality Ink Jet Paper

    Matte

    Epson Matte

    Plain paper

    plain papers

    plain papers

    Envelope

    Envelope

    Envelope

    For smart devices, these media types can be selected when printing using Epson iPrint.

    Loading Paper in the Paper Cassette
    1.

    Check that the printer is not operating, and then pull out the paper cassette.

    2.

    Slide the edge guides to their maximum position.

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  • Page 28

    User's Guide
    Loading Paper

    Note:
    When using paper larger than A4 size, extend the paper cassette.

    3.

    Slide the front edge guide to the paper size you want to use.

    4.

    With the printable side facing down, load paper against the front edge guide.

    c Important:
    ❏ Make sure the paper does not extend beyond the triangle symbol at the end of the paper cassette.
    ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load
    above the line indicated by the triangle symbol on the edge guide.

    28



  • Page 29

    User's Guide
    Loading Paper

    ❏ Envelopes

    ❏ Pre-punched paper

    Note:
    You can use pre-punched paper under the following conditions. Automatic 2-sided printing is not available for prepunched paper.
    ❏ Loading capacity: One sheet
    ❏ Available size: A4, B5, A5, A6, Letter, Legal
    ❏ Binding holes: Do not load paper with the binding holes at the top or the bottom.
    Adjust the print position of your file to avoid printing over the holes.

    5.

    Slide the side edge guides to the edges of the paper.

    6.

    Insert the paper cassette all the way.

    7.

    On the control panel, set the size and type of the paper you loaded in the paper cassette.
    Note:
    You can also display the paper size and paper type settings screen by selecting Setup > Paper Setup.

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  • Page 30

    User's Guide
    Loading Paper

    8.

    Slide out the output tray.

    Related Information
    & “Paper Handling Precautions” on page 25
    & “Available Paper and Capacities” on page 26

    30



  • Page 31

    User's Guide
    Placing Originals

    Placing Originals
    Place originals on the scanner glass or the ADF. Use the scanner glass for originals that the ADF does not support.
    You can scan multiple originals at the same time with the ADF.

    Available Originals for the ADF
    Available Paper Sizes

    A4, Letter, Legal

    Paper Type

    Plain paper

    Paper Thickness (Weight of Paper)

    64 to 95 g/m2

    Loading Capacity

    A4, Letter: 30 sheets or 3 mm
    Legal: 10 sheets

    To prevent paper jams, avoid placing the following originals in the ADF. For these types, use the scanner glass.
    ❏ Originals that are torn, folded, wrinkled, deteriorated, or curled
    ❏ Originals with binder holes
    ❏ Originals held together with tape, staples, paper clips etc.
    ❏ Originals that have stickers or labels stuck to them
    ❏ Originals that are cut irregularly or not right angled
    ❏ Originals that are bound
    ❏ OHPs, thermal transfer paper, or carbon backs

    Placing Originals on the ADF
    1.

    Align the edges of the originals.

    2.

    Slide the ADF edge guide.

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  • Page 32

    User's Guide
    Placing Originals

    3.

    Place the originals face up in the ADF.

    c Important:
    ❏ Do not load originals above the line just under the d symbol inside the ADF edge guide.
    ❏ Do not add originals while scanning.

    4.

    Slide the ADF edge guide to the edge of the originals.

    Related Information
    & “Available Originals for the ADF” on page 31

    Placing Originals on the Scanner Glass

    ! Caution:
    Be careful not to trap your fingers when closing the document cover. Otherwise you may be injured.
    c Important:
    When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.

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  • Page 33

    User's Guide
    Placing Originals

    1.

    Open the document cover.

    2.

    Remove any dust or stains on the scanner glass.

    3.

    Place the original face-down and slide it to the corner mark.

    Note:
    ❏ A range of 1.5 mm from the edges of the scanner glass is not scanned.
    ❏ When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF.

    4.

    Close the cover gently.
    Note:
    Remove the originals after scanning or copying. If you leave the originals on the scanner glass for a long time, they may
    stick to the surface of the glass.

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  • Page 34

    User's Guide
    Printing

    Printing
    Printing from a Computer
    Printing Basics - Windows
    Note:
    ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help.
    ❏ Operations may differ depending on the application. See the application's help for details.

    1.

    Load paper in the printer.

    c Important:
    Make the paper settings on the control panel.
    2.

    Open the file you want to print.

    3.

    Select Print or Print Setup from the File menu.

    4.

    Select your printer.

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  • Page 35

    User's Guide
    Printing

    5.

    Select Preferences or Properties to access the printer driver window.

    6.

    Make the following settings.
    ❏ Document Size: Select the paper size you loaded in the printer.
    ❏ Orientation: Select the orientation you set in the application.
    ❏ Paper Type: Select the type of paper you loaded.
    ❏ Color: Select Grayscale when you want to print in black or shades of gray.
    Note:
    ❏ If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid as the
    Quality setting to make your printout vivid.
    ❏ When printing on envelopes, select Landscape as the Orientation setting.

    7.

    Click OK to close the printer driver window.

    8.

    Click Print.

    Related Information
    & “Available Paper and Capacities” on page 26
    & “Loading Paper in the Paper Cassette” on page 27
    & “List of Paper Types” on page 27

    35



  • Page 36

    User's Guide
    Printing

    Printing Basics - Mac OS X
    Note:
    ❏ Explanations in the section use TextEdit as an example. Operations and screens differ depending on the application. See
    the application's help for details.
    ❏ When printing envelopes, use the application to rotate the data 180 degrees. See the application's help for details.

    1.

    Load paper in the printer.

    c Important:
    Make the paper settings on the control panel.
    2.

    Open the file you want to print.

    3.

    Select Print from the File menu or another command to access the print dialog.
    If necessary, click Show Details or d to expand the print window.

    4.

    Make the following settings.
    ❏ Printer: Select your printer.
    ❏ Presets: Select when you want to use the registered settings.
    ❏ Paper Size: Select the paper size you loaded in the printer.
    ❏ Orientation: Select the orientation you set in the application.
    Note:
    ❏ If the above setting menus are not displayed, close the print window, select Page Setup from the File menu, and then
    make settings.
    ❏ When printing on envelopes, select landscape orientation.

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  • Page 37

    User's Guide
    Printing

    5.

    Select Print Settings from the pop-up menu.

    Note:
    On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been
    installed correctly.
    menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
    Select System Preferences from the
    printer, and then add the printer again. See the following to add a printer.
    http://epson.sn

    6.

    Make the following settings.
    ❏ Media Type: Select the type of paper you loaded.
    ❏ Grayscale: Select to print in black or shades of gray.
    Note:
    If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Normal-Vivid as the Print
    Quality setting to make your printout vivid.

    7.

    Click Print.

    Related Information
    & “Available Paper and Capacities” on page 26
    & “Loading Paper in the Paper Cassette” on page 27
    & “List of Paper Types” on page 27

    Printing on 2-Sides
    You can use either of the following methods to print on both sides of the paper.
    ❏ Automatic 2-sided printing

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  • Page 38

    User's Guide
    Printing

    ❏ Manual 2-sided printing (for Windows only)
    When the printer has finished printing the first side, flip the paper over to print on the other side.
    You can also print a booklet that can be created by folding the printout. (For Windows only)

    Note:
    ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
    ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.

    Related Information
    & “Available Paper and Capacities” on page 26

    Printing on 2-Sides - Windows
    Note:
    ❏ Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled,
    access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status
    Monitor 3.
    ❏ Manual 2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer.

    1.

    Load paper in the printer.

    2.

    Open the file you want to print.

    3.

    Access the printer driver window.

    4.

    Select Auto (Long-edge binding), Auto (Short-edge binding), Manual (Long-edge binding), or Manual
    (Short-edge binding) from 2-Sided Printing on the Main tab.

    5.

    Click Settings, make the appropriate settings, and then click OK.
    Note:
    To print a folded booklet, select Booklet.

    6.

    Click Print Density, select the document type from Select Document Type, and then click OK.
    The printer driver automatically sets the Adjustments options for that document type.

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  • Page 39

    User's Guide
    Printing

    Note:
    ❏ Printing may be slow depending on the combination of options selected for Select Document Type in the Print
    Density Adjustment window and for Quality on the Main tab.
    ❏ For manual 2-sided printing, the Print Density Adjustment setting is not available.

    7.

    Set the other items on the Main and More Options tabs as necessary, and then click OK.

    8.

    Click Print.
    For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the
    computer. Follow the on-screen instructions.

    Related Information
    & “Loading Paper in the Paper Cassette” on page 27
    & “Printing Basics - Windows” on page 34

    Printing on 2-Sides - Mac OS X
    1.

    Load paper in the printer.

    2.

    Open the file you want to print.

    3.

    Access the print dialog.

    4.

    Select Two-sided Printing Settings from the pop-up menu.

    5.

    Select the bindings and Document Type.
    Note:
    ❏ Printing may be slow depending on the Document Type setting.
    ❏ If you are printing high-density data such as photos or graphs, select Text & Graphics or Text & Photos
    as the Document Type setting. If scuffing occurs or the image bleeds through to the reverse side, adjust the print
    density and ink drying time by clicking the arrow mark next to Adjustments.

    6.

    Set the other items as necessary.

    7.

    Click Print.

    Related Information
    & “Loading Paper in the Paper Cassette” on page 27
    & “Printing Basics - Mac OS X” on page 36

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    Printing

    Printing Several Pages on One Sheet
    You can print two or four pages of data on a single sheet of paper.

    Printing Several Pages on One Sheet - Windows
    1.

    Load paper in the printer.

    2.

    Open the file you want to print.

    3.

    Access the printer driver window.

    4.

    Select 2-Up or 4-Up as the Multi-Page setting on the Main tab.

    5.

    Click Page Order, make the appropriate settings, and then click OK to close the window.

    6.

    Set the other items on the Main and More Options tabs as necessary, and then click OK.

    7.

    Click Print.

    Related Information
    & “Loading Paper in the Paper Cassette” on page 27
    & “Printing Basics - Windows” on page 34

    Printing Several Pages on One Sheet - Mac OS X
    1.

    Load paper in the printer.

    2.

    Open the file you want to print.

    3.

    Access the print dialog.

    4.

    Select Layout from the pop-up menu.

    5.

    Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.

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    Printing

    6.

    Set the other items as necessary.

    7.

    Click Print.

    Related Information
    & “Loading Paper in the Paper Cassette” on page 27
    & “Printing Basics - Mac OS X” on page 36

    Printing to Fit the Paper Size
    You can print to fit the paper size you loaded in the printer.

    Printing to Fit the Paper Size - Windows
    1.

    Load paper in the printer.

    2.

    Open the file you want to print.

    3.

    Access the printer driver window.

    4.

    Make the following settings on the More Options tab.
    ❏ Document Size: Select the paper size you set in the application.
    ❏ Output Paper: Select the paper size you loaded in the printer.
    Fit to Page is selected automatically.
    Note:
    If you want to print a reduced image at the center of the page, select Center.

    5.

    Set the other items on the Main and More Options tabs as necessary, and then click OK.

    6.

    Click Print.

    Related Information
    & “Loading Paper in the Paper Cassette” on page 27
    & “Printing Basics - Windows” on page 34

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    User's Guide
    Printing

    Printing to Fit the Paper Size - Mac OS X
    1.

    Load paper in the printer.

    2.

    Open the file you want to print.

    3.

    Access the print dialog.

    4.

    Select the size of the paper you set in the application as the Paper Size setting.

    5.

    Select Paper Handling from the pop-up menu.

    6.

    Select Scale to fit paper size.

    7.

    Select the paper size you loaded in the printer as the Destination Paper Size setting.

    8.

    Set the other items as necessary.

    9.

    Click Print.

    Related Information
    & “Loading Paper in the Paper Cassette” on page 27
    & “Printing Basics - Mac OS X” on page 36

    Printing Multiple Files Together (for Windows Only)
    Job Arranger Lite allows you to combine several files created by different applications and print them as a single
    print job. You can specify the print settings for combined files, such as layout, print order, and orientation.

    Note:
    To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance tab. Next,
    select Open from the File menu to select the file. The extension of the saved files is "ecl".

    1.

    Load paper in the printer.

    2.

    Open the file you want to print.

    3.

    Access the printer driver window.

    4.

    Select Job Arranger Lite on the Main tab.

    5.

    Click OK to close the printer driver window.

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    Printing

    6.

    Click Print.
    The Job Arranger Lite window is displayed and the print job is added to the Print Project.

    7.

    With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and
    then repeat steps 3 to 6.
    Note:
    If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the File
    menu.

    8.

    Select the Layout and Edit menus in Job Arranger Lite to edit the Print Project as necessary.

    9.

    Select Print from the File menu.

    Related Information
    & “Loading Paper in the Paper Cassette” on page 27
    & “Printing Basics - Windows” on page 34

    Printing One Image on Multiple Sheets to Create a Poster (for
    Windows Only)
    This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
    them together.

    1.

    Load paper in the printer.

    2.

    Open the file you want to print.

    3.

    Access the printer driver window.

    4.

    Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab.

    5.

    Click Settings, make the appropriate settings, and then click OK.

    6.

    Set the other items on the Main and More Options tabs as necessary, and then click OK.

    7.

    Click Print.

    Related Information
    & “Loading Paper in the Paper Cassette” on page 27
    & “Printing Basics - Windows” on page 34

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    User's Guide
    Printing

    Making Posters Using Overlapping Alignment Marks
    Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
    selected in Print Cutting Guides.

    1.

    Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of
    the top and bottom cross marks.

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    Printing

    2.

    Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
    together from the back.

    3.

    Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
    left of the cross marks).

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    Printing

    4.

    Tape the sheets together from the back.

    5.

    Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.

    6.

    Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right
    side cross marks.

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    User's Guide
    Printing

    7.

    Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
    temporarily tape them together from the back.

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    Printing

    8.

    Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
    above the cross marks).

    9.

    Tape the sheets together from the back.

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    User's Guide
    Printing

    10. Cut off the remaining margins along the outer guide.

    Printing Using Advanced Features
    This section introduces a variety of additional layout and printing features available on the printer driver.
    Related Information
    & “Windows Printer Driver” on page 94
    & “Mac OS X Printer Driver” on page 95

    Adding a Printing Preset to Print Easily
    If you create your own preset of frequently used print settings on the printer driver, you can print easily by
    selecting the preset from the list.

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    Printing

    Windows
    To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab,
    and then click Add/Remove Presets in Printing Presets.
    Note:
    To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete
    it.

    Mac OS X
    Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save
    the current settings as the preset in the Presets setting.
    Note:
    To delete an added preset, click Presets > Show Presets, select the preset name you want to delete from the list, and then
    delete it.

    Printing a Reduced or Enlarged Document
    You can reduce or enlarge the size of a document by a specific percentage.
    Windows
    Set the Document Size on the More Options tab. Select Reduce/Enlarge Document, Zoom to, and then enter a
    percentage.
    Mac OS X
    Note:
    Operations differ depending on the application. See the application's help for details.

    Select Page Setup (or Print) from the File menu. Select the printer from Format For, select the paper size, and
    then enter a percentage in Scale. Close the window, and then print following the basic printing instructions.

    Adjusting the Print Color
    You can adjust the colors used in the print job.
    PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
    and brightness of the original image data.
    Note:
    ❏ These adjustments are not applied to the original data.
    ❏ PhotoEnhance adjusts the color by analyzing the location of the subject. Therefore, if you have changed the location of
    the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. If the image is out
    of focus, the tone may be unnatural. If the color is changed or becomes unnatural, print in a mode other than
    PhotoEnhance.

    Windows
    Select the method of color correction from Color Correction on the More Options tab.
    If you select Automatic, the colors are automatically adjusted to match the paper type and print quality settings. If
    you select Custom and click Advanced, you can make your own settings.

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    Printing

    Mac OS X
    Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls.
    Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to
    Advanced Settings and make the appropriate settings.

    Printing an Anti-Copy Pattern (for Windows Only)
    You can print documents with invisible letters such as "Copy". These letters appear when the document is
    photocopied so that the copies can be distinguished from the original. You can also add your own anti-copy
    pattern.
    Note:
    This feature is only available when the following settings are selected.
    ❏ Paper Type: plain papers
    ❏ Quality: Standard
    ❏ Auto 2-sided printing: Disabled
    ❏ Color Correction: Automatic

    Click Watermark Features on the More Options tab, and then select an anti-copy pattern. Click Settings to
    change details such as the size and density.

    Printing a Watermark (for Windows Only)
    You can print a watermark such as "Confidential" on your printouts. You can also add your own watermark.
    Click Watermark Features on the More Options tab, and then select a watermark. Click Settings to change details
    such as the density and position of the watermark.

    Printing a Header and Footer (for Windows Only)
    You can print information such as a user name and printing date as headers or footers.
    Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select
    necessary items from the drop-down list.

    Printing Photos Using Epson Easy Photo Print
    Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help
    for details.
    Note:
    By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.

    Related Information
    & “Available Paper and Capacities” on page 26
    & “Loading Paper in the Paper Cassette” on page 27
    & “Epson Easy Photo Print” on page 98

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    User's Guide
    Printing

    Printing from Smart Devices
    Using Epson iPrint
    Epson iPrint is an application that allows you to print photos, documents, and Web pages from a smart device such
    as a smartphone or tablet. You can use either local print, printing from a smart device that is connected to the same
    wireless network as your printer, or remote print, printing externally over the internet. To use remote print, register
    your printer in the Epson Connect service.

    You can install Epson iPrint on your smart device from the following URL or QR code.
    http://ipr.to/c

    Using Epson iPrint
    Start Epson iPrint from your smart device and select the item you want to use from the home screen.
    The following screens are subject to change without notice.

    A

    Home screen displayed when the application is started.

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    Printing

    B

    Displays information on how to setup the printer and a FAQ.

    C

    Displays the screen where you can select the printer and make printer settings. Once you have selected the
    printer, you do not need to select it again from the next time.

    D

    Select what you want to print such as photos, documents, and web pages.

    E

    Displays the screen to make print settings such as paper size and paper type.

    F

    Displays photos and documents you selected.

    G

    Starts printing.

    Note:
    To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the
    document you want to print using the file sharing function in iTunes.

    Related Information
    & “Epson Connect Service” on page 92

    Using AirPrint
    AirPrint allows you to wirelessly print to your AirPrint-enabled printer from your iOS device using the latest
    version of iOS and from your Mac OS X v10.7.x or later.

    Note:
    See the AirPrint page of the Apple website for more details.

    1.

    Load paper in the printer.

    2.

    Connect your device to the same wireless network that your printer is using.

    3.

    Print from your device to your printer.

    Related Information
    & “Loading Paper in the Paper Cassette” on page 27

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    User's Guide
    Printing

    Canceling Printing
    Note:
    ❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case,
    cancel the print job by using the printer's control panel.
    ❏ When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case,
    cancel the print job from the computer.
    ❏ If you have sent a print job from Mac OS X v10.6.8 through the network, you may not be able to cancel printing from the
    computer. In this case, cancel the print job by using the printer's control panel. You need to change settings in Web Config
    to cancel printing from the computer. See the Network Guide for more details.

    Canceling Printing - Printer Button
    Press the y button to cancel the print job in progress.

    Canceling Printing - Windows
    1.

    Access the printer driver window.

    2.

    Select the Maintenance tab.

    3.

    Click Print Queue.

    4.

    Right-click on the job you want to cancel and then select Cancel.

    Related Information
    & “Windows Printer Driver” on page 94

    Canceling Printing - Mac OS X
    1.

    Click the printer icon in the Dock.

    2.

    Select the job you want to cancel.

    3.

    Cancel the job.
    ❏ Mac OS X v10.8.x or later
    Click

    next to the progress meter.

    ❏ Mac OS X v10.6.8 to v10.7.x
    Click Delete.

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    User's Guide
    Copying

    Copying
    1.

    Load paper in the printer.

    2.

    Place the originals.

    3.

    Enter Copy from the home screen.

    4.

    Press the u and d buttons to enter the number of copies.

    5.

    Press the OK button.

    6.

    Select Layout, and then select the appropriate layout.

    7.

    Press the d button, and then make other settings as necessary.

    8.

    Press the x button.

    Related Information
    & “Loading Paper in the Paper Cassette” on page 27
    & “Placing Originals” on page 31
    & “Copy Mode” on page 16

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  • Page 56

    User's Guide
    Scanning

    Scanning
    Scanning Using the Control Panel
    Scanning to the Cloud
    You can send scanned images to cloud services using Epson Connect.
    See the Epson Connect portal website for details.
    https://www.epsonconnect.com/
    http://www.epsonconnect.eu (Europe only)
    Related Information
    & “Scan Mode” on page 17

    Scanning to a Computer

    c Important:
    Make sure you have installed the EPSON Scan and Epson Event Manager on your computer before using this
    feature.

    1.

    Place the originals.

    2.

    Enter Scan from the home screen.

    3.

    Select Computer.

    4.

    Select the computer to which you want to save the scanned images.
    Note:
    ❏ You can change to frequently-used scan settings such as the document type, folder to save, or save format by using
    Epson Event Manager.
    ❏ When the printer is connected to a network, up to 20 computers can be displayed on the printer's control panel.
    ❏ When the computer to which you want to save the scanned images is detected on the network, the initial 15
    characters of the computer's name are displayed on the control panel. If you set a network scan name in Epson Event
    Manager, it is displayed on the control panel.

    5.

    Press the OK button, and then select the file format.

    6.

    Press the x button.

    Related Information
    & “Placing Originals” on page 31
    & “Epson Event Manager” on page 96
    & “Scan Mode” on page 17

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    User's Guide
    Scanning

    Scanning to a Computer (WSD)
    Note:
    ❏ This feature is only available for computers running Windows 8.1/Windows 8/Windows 7/Windows Vista.
    ❏ If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature. See the
    Network Guide for more details.

    1.

    Place the originals.

    2.

    Enter Scan from the home screen.

    3.

    Select Computer (WSD).

    4.

    Select a computer.

    5.

    Press the x button.

    Related Information
    & “Placing Originals” on page 31
    & “Scan Mode” on page 17

    Scanning from a Computer
    Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item.

    Scanning Basics
    This section uses EPSON Scan's Home Mode to explain the basics of scanning. The operation work flow is the
    same in other scanning modes.
    Note:
    You cannot use Home Mode when scanning from ADF. Scan from scanner glass or use Office Mode or Professional Mode.

    1.

    Place the originals.

    2.

    Start EPSON Scan.

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    Scanning

    3.

    Select Home Mode from the Mode list.

    4.

    Make the following settings.
    ❏ Document Type: Select the type of the original you want to scan.
    ❏ Image Type: Select the color type of the image you want to scan.
    Although this is automatically selected by the Document Type setting, you can change the setting.
    ❏ Destination: Select the resolution of the image you want to scan.
    If you select Other, you can set Resolution.
    ❏ Thumbnail: Only available if you select Photograph as the Document Type setting.
    If you select this item and click Preview, you can scan by automatically detecting the scan area, direction,
    or skew of the document, or place multiple photos on the scanner glass.

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    Scanning

    5.

    Click Preview.
    Note:
    ❏ Depending on the photos and the scanning conditions, the scan results may not be as intended. Clear Thumbnail,
    and only place one photo.
    ❏ When placing multiple photos, place them at least 20 mm (0.8 inch) apart. Also, the edge area of the scanner glass is
    not scanned.

    6.

    Adjust the quality or brightness of the image as necessary.
    Note:
    Depending on the originals, the scan results may not be as intended.

    7.

    Click Scan.

    8.

    In the File Save Settings screen, make appropriate settings such as the file name, location, and image format
    type, and then click OK.
    Note:
    When Show this dialog box before next scan is cleared, the File Save Settings screen is not displayed and scanning
    starts immediately. To display the File Save Settings screen, click the
    before starting to scan.

    (File Save Settings) icon to the right of Scan

    Related Information
    & “Placing Originals” on page 31
    & “EPSON Scan (Scanner Driver)” on page 96

    Scanning Using Advanced Features
    Scanning at Specified Sizes (Office Mode)
    You can scan originals at the specified size without previewing the image. By using the ADF, you can scan many
    documents rapidly. Select Office Mode from the Mode list in EPSON Scan.

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    Scanning

    Note:
    ❏ If you want to scan many documents to one file, save in PDF format.
    ❏ If you are using the ADF and want to click Preview, only load the first page of the original you want to preview. After
    previewing, load the entire original including the first page you have previewed, and then click Scan.

    Scanning by Adjusting the Image Quality (Professional Mode)
    You can scan images while adjusting the quality and color. This mode is recommended for advanced users. Select
    Professional Mode from the Mode list in EPSON Scan.

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    Scanning

    Note:
    ❏ If you want to scan using the ADF, select ADF as the Document Source.
    ❏ If you are using the ADF and want to click Preview, only load the first page of the original you want to preview. After
    previewing, load the entire original including the first page you have previewed, and then click Scan.

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    User's Guide
    Scanning

    Scanning from Smart Devices
    Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a
    smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned
    data on a smart device or to Cloud services, send it by email, or print it.
    You can install Epson iPrint on your smart device from the following URL or QR code.
    http://ipr.to/c

    Using Epson iPrint
    Start Epson iPrint from your smart device and select the item you want to use from the home screen.
    The following screens are subject to change without notice.

    A

    Home screen displayed when the application is started.

    B

    Displays information on how to setup the printer and a FAQ.

    C

    Displays the screen where you can select the printer and make printer settings. Once you have selected the
    printer, you do not need to select it again from the next time.

    D

    Displays the scanning screen.

    E

    Displays the screen where you can make scan settings such as resolution.

    F

    Displays scanned images.

    G

    Starts scanning.

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    Scanning

    H

    Displays the screen where you can save scanned data to a smart device or Cloud services.

    I

    Displays the screen where you can send scanned data by email.

    J

    Displays the screen where you can print scanned data.

    Related Information
    & “Using Epson iPrint” on page 52

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    User's Guide
    Faxing

    Faxing
    Setting Up a Fax
    Connecting to a Phone Line
    Compatible Telephone Lines
    You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and
    PBX (Private Branch Exchange) telephone systems.
    You may not be able to use the printer with the following phone lines or systems.
    ❏ VoIP phone line such as DSL or fiber-optic digital service
    ❏ Digital phone line (ISDN)
    ❏ Some PBX telephone systems
    ❏ When adapters such as terminal adapters, VoIP adapters, splitters, or DSL router are connected between the
    telephone wall jack and the printer

    Connecting the Printer to a Phone Line
    Connect the printer to a telephone wall jack using an RJ-11 (6P2C) phone cable. When connecting a telephone to
    the printer, use a second RJ-11 (6P2C) phone cable.
    Depending on the area, a phone cable may be included with the printer. If it is included, use that cable.
    You may need to connect the phone cable to an adapter provided for your country or region.

    c Important:
    Remove the cap from the EXT. port of the printer only when connecting your telephone to the printer. Do not
    remove the cap if you are not connecting your telephone.

    In areas where lightning strikes occur frequently, we recommend that you use a surge protector.

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    Faxing

    Connecting to a Standard Phone Line (PSTN) or PBX
    Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer.

    Related Information
    & “Making Settings for a PBX Phone System” on page 69

    Connecting to DSL or ISDN
    Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the
    printer. See the documentation provided with the modem or the adapter for more details.
    Note:
    If your DSL modem is not equipped with a built-in DSL filter, connect a separate DSL filter.

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    User's Guide
    Faxing

    Connecting Your Phone Device to the Printer
    When using the printer and your telephone on a single phone line, connect the telephone to the printer.
    Note:
    ❏ If your phone device has a fax function, disable the fax function before connecting. See the documentation provided with
    the phone device for more details.
    ❏ Set the number of Rings to Answer before receiving faxes to a larger number than for the answering machine.

    1.

    Remove the cap from the EXT. port on the back of the printer.

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    Faxing

    2.

    Connect the phone device and the EXT. port with a phone cable.

    c Important:
    When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If
    you split the line to connect the phone device and the printer separately, the phone and the printer do not work
    correctly.

    3.

    Pick up the handset of the connected phone device and confirm that a message asking you to select whether to
    send or receive a fax is displayed on the LCD screen.
    If the message is not displayed, check that the phone cable is securely connected to the EXT. port.

    Related Information
    & “Settings for the Answering Machine” on page 74

    Making Basic Fax Settings
    First make basic fax settings such as Receive Mode using the Fax Setting Wizard, and then configure the other
    settings as necessary.
    The Fax Setting Wizard is automatically displayed when the printer is turned on for the first time. Once you have
    made the settings, you do not need to make them again unless the connection environment is changed.

    Making Basic Fax Settings Using the Fax Setting Wizard
    Make basic settings by following the on-screen instructions.

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    Faxing

    1.

    Connect the printer to the phone line.

    c Important:
    Because an automatic fax connection check runs at the end of the wizard, make sure you connect the printer to
    the phone line before starting the wizard.

    2.

    Enter Setup from the home screen.

    3.

    Select Fax Settings > Fax Setting Wizard, and then press the u button.
    The wizard begins.

    4.

    On the fax header entry screen, enter your sender name such as your company name.
    Note:
    Your sender name and your fax number appear as the header for outgoing faxes.

    5.

    On the phone number entry screen, enter your fax number.

    6.

    Select whether you are using a DRD setting.
    ❏ If you have subscribed to a distinctive ring service from your telephone company: Press the u button,
    select the ring pattern to be used for incoming faxes, and then go to step 9. Receive Mode is automatically
    set to Auto.
    ❏ If you do not need to set this option: Press the d button, and then go to the next step.
    Note:
    ❏ Distinctive ring services, offered by many telephone companies (the service name differs by company), allows you to
    have several phone numbers on one phone line. Each number is assigned a different ring pattern. You can use one
    number for voice calls and another for fax calls. Select the ring pattern assigned to fax calls in DRD.
    ❏ Depending on the region, On and Off are displayed as the DRD options. Select On to use the distinctive ring feature.

    7.

    Select whether you are using your phone device connected to the printer.
    ❏ When connected: Press the u button, and then go to the next step.
    ❏ When not connected: Press the d button, and then go to step 9. Receive Mode is set to Auto.

    8.

    Select whether you want to receive faxes automatically.
    ❏ To receive automatically: Press the u button. Receive Mode is set to Auto.
    ❏ To receive manually: Press the d button. Receive Mode is set to Manual.

    9.

    On the Confirm Settings screen, press the OK button. Press the u and d buttons to check the settings you
    made, and then press the OK button.
    To correct or change settings, press the y button.

    10. Select Start, and when you are prompted to print the check result, press the x button.
    A report of the check result that shows the connection status is printed.

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    Note:
    ❏ If there are any errors reported, follow the instructions on the report to solve them.
    ❏ If you are prompted to select the line type, select the line type. When you are connecting the printer to a PBX phone
    system or terminal adapter, select PBX.
    ❏ If the screen indicates that the dial tone is not detected, press the u button to disable the dial tone detection feature.
    However, disabling the dial tone detection feature may cause the printer to skip the first digit of a fax number when
    dialing and send the fax to the wrong number.

    11. When Start is displayed again, press the d button. Select Done to quit the wizard.
    Related Information
    & “Connecting the Printer to a Phone Line” on page 64
    & “Setting Receiving Mode” on page 74
    & “Making Settings for a PBX Phone System” on page 69
    & “Fax Settings” on page 22

    Making Basic Fax Settings Individually
    You can make fax settings without using the fax setting wizard by selecting each setting menu individually. The
    settings configured using the wizard can also be changed. For more details, see the list of menus in fax settings.
    Related Information
    & “Fax Settings” on page 22

    Making Settings for a PBX Phone System
    Make the following settings when using the printer in offices that use extensions and require external access codes,
    such as 0 and 9, to get an outside line.
    1.

    Enter Setup from the home screen.

    2.

    Select Fax Settings > Basic Settings > Line Type.

    3.

    Select PBX.

    4.

    Select Use as the access code.

    5.

    On the Access Code screen, enter the external access code used for your phone system, and then press the OK
    button.
    The access code is stored in the printer. When sending a fax to an outside fax number, enter # (hash) instead of
    the actual access code.
    Note:
    When # (hash) is entered at the beginning of the fax number, the printer replaces the # with the stored access code when
    dialing. Using # helps avoid connection problems when connecting to an outside line.

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    Registering Contacts for Faxing
    Registering frequently used fax numbers to a contact list allows you to easily send faxes. You can group some
    entries together to send a fax to multiple recipients at a time. Up to 60 entries (a group entry is counted as one) can
    be registered.

    Registering Contacts
    1.

    Press the

    button in Fax mode.

    2.

    Press the button, and then select Add Entry.

    3.

    Select the entry number that you want to register.

    4.

    Enter a name and fax number.
    Note:
    When entering a fax number, enter an external access code at the beginning of the fax number if your phone system is
    PBX and you need the access code to get an outside line. If the access code has been set in the Line Type setting, enter a
    hash (#) instead of the actual access code. To add a pause (pause for three seconds) during dialing, enter a hyphen by
    button.
    pressing the

    5.

    Select the fax speed. Press the r button to change.
    Note:
    The fax speed set in Setup > Fax Settings > Basic Settings > Fax Speed is used by default. If frequent communication
    errors occur for the recipient, or if the recipient is overseas, we recommend changing this to Slow(9,600bps) is
    recommended.

    6.

    Press the OK button to register a contact.
    Note:
    To edit or delete an entry, select the target entry, press the r button, and then select Edit or Delete.

    Registering Grouped Contacts
    Adding contacts to a group allows you to send a fax to multiple destinations at the same time.
    button in the Fax mode.

    1.

    Press the

    2.

    Press , and then select Add Group.

    3.

    Select the entry number that you want to register.

    4.

    Enter a name, and then press the OK button.

    5.

    Press the button to select the contacts that you want to register in the group.
    Note:
    ❏ You can register up to 30 contacts.
    ❏ To deselect, press the button again.

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    Faxing

    6.

    Press the OK button to register the contacts as a group.
    Note:
    To edit or delete a grouped contact, select the target grouped contact, press the r button, and then select Edit or Delete.

    Registration and Backup of Contacts Using a Computer
    Using FAX Utility, you can create a contact list on your computer and import it to the printer. You can also back up
    the contact data stored in the printer to the computer. See the help of FAX Utility for details.
    Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data
    whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering
    data and/or settings even during a warranty period.
    Related Information
    & “FAX Utility” on page 97

    Sending Faxes
    Basic Fax Sending Operations
    Send faxes in color or monochrome (B&W).
    Note:
    If the fax number is busy or a problem occurs, the printer automatically redials twice after one minute.

    Sending Faxes Using the Control Panel
    1.

    Place the originals.
    Note:
    You can send up to 100 pages in one transmission; however depending on the remaining amount of memory, you may
    not be able to send faxes even with less than 100 pages.

    2.

    Enter Fax from the home screen.

    3.

    Specify the recipient.
    ❏ To enter manually: Enter numbers using the numerical keypad, and then press the OK button.
    ❏ To select from the contacts list: Press the
    ❏ To select the last dialed number: Press the

    button, and then select the recipient.
    button.

    Note:
    ❏ You can send the same monochrome fax to up to 30 recipients. A color fax can only be sent to one recipient at a time.
    ❏ To add a pause (pause for three seconds) during dialing, enter a hyphen by pressing

    .

    ❏ If you set an external access code in Line Type, enter "#" (hash) instead of the actual external access code at the
    beginning of the fax number.
    ❏ If you press the
    displayed.

    button and the last fax was sent to a group dial entry, the entry registered last in the group is

    ❏ To delete the recipient you selected, press the r button, and then select Delete Contacts.

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    Faxing

    4.

    Press the OK button, and then make settings such as the resolution and the sending method as necessary.

    5.

    Press the x button.
    Note:
    ❏ To cancel sending, press the y button.
    ❏ It takes longer to send a fax in color because the printer performs scanning and sending simultaneously. While the
    printer is sending a color fax, you cannot use the other features.
    ❏ Depending on the contents of the original and the resolution you selected, the time required for sending a fax varies.

    Related Information
    & “Placing Originals” on page 31
    & “Fax Mode” on page 18
    & “Registering Contacts for Faxing” on page 70

    Sending Faxes Dialing from the External Phone Device
    You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending
    a fax, or when the recipient's fax machine does not switch to the fax automatically.
    1.

    Place the originals.
    Note:
    You can send up to 100 pages in one transmission;

    2.

    Pick up the handset of the connected telephone.

    3.

    Select Send on the printer's control panel, and then dial the recipient's fax number using the phone.

    4.

    Press the OK button, and then make settings such as the resolution and the sending method as necessary.

    5.

    When you hear a fax tone, press the x button, and then hang up the handset.
    Note:
    ❏ When a number is dialed using the connected telephone, it takes longer to send a fax because the printer performs
    scanning and sending simultaneously. While sending the fax, you cannot use the other features.
    ❏ Depending on the contents of the original and the resolution you selected, the time required for sending a fax varies.

    Related Information
    & “Placing Originals” on page 31
    & “Fax Mode” on page 18

    Various Ways of Sending Faxes
    Sending Faxes at a Specified Time (Send Fax Later)
    You can set to send a fax at a specified time. Only monochrome faxes can be sent when the time to send is
    specified.

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    1.

    Place the originals.

    2.

    Enter Fax from the home screen.

    3.

    Specify the recipient.

    4.

    Press the OK button, and then select Send Fax Later.

    5.

    Select On, and then press the OK button.

    6.

    Enter the time to send the fax, and then press the OK button.

    7.

    Make settings such as the resolution and the density as necessary.

    8.

    Press the x button.
    Note:
    Until the fax is sent at the specified time, you cannot send other faxes. To cancel the fax, press the y button on the fax
    mode top screen, and then press the u button.

    Related Information
    & “Sending Faxes Using the Control Panel” on page 71
    & “Placing Originals” on page 31
    & “Fax Mode” on page 18

    Sending Many Pages of a Monochrome Document (Direct Send)
    When sending a fax in monochrome, the scanned document is temporarily stored in the printer's memory.
    Therefore, sending a lot of pages may cause the printer to run out of memory and stop sending the fax. You can
    avoid this by enabling the Direct Send feature, however, it takes longer to send the fax because the printer
    performs scanning and sending simultaneously. You can use this feature when there is only one recipient.
    From the home screen, select Fax, and then press the OK button. Set Direct Send to On.

    Sending a Fax from a Computer
    You can send faxes from the computer by using the FAX Utility and PC-FAX driver. See the help of FAX Utility and
    PC-FAX driver for the operating instructions.
    Related Information
    & “PC-FAX Driver (Fax Driver)” on page 97
    & “FAX Utility” on page 97

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    Faxing

    Receiving Faxes
    Setting Receiving Mode
    You can set Receive Mode using the Fax Setting Wizard. When you set up the fax feature for the first time, we
    recommend using the Fax Setting Wizard. If you want to change the Receive Mode settings individually, follow
    the steps below.
    1.

    Enter Setup from the home screen.

    2.

    Select Fax Settings > Receive Settings > Receive Mode.

    3.

    Select how to receive.
    ❏ Auto: Recommended for heavy fax users. The printer automatically receives a fax after the number of rings
    you specified.

    c Important:
    When you do not connect a telephone to the printer, select the Auto mode.
    ❏ Manual: Recommended for users who do not fax often, or who want to receive a fax after answering calls
    with the connected telephone. When receiving a fax, pick up the handset, and then operate the printer.
    Note:
    If you enable the Remote Receive feature, you can start receiving a fax just by using the connected telephone.

    Related Information
    & “Making Basic Fax Settings Using the Fax Setting Wizard” on page 67
    & “Receiving Faxes Manually” on page 75
    & “Receiving Faxes Using a Connected Telephone (Remote Receive)” on page 75

    Settings for the Answering Machine
    You need settings to use an answering machine.
    ❏ Set the Receive Mode of the printer to Auto.
    ❏ Set the Rings to Answer setting of the printer to a higher number than the number of rings for the answering
    machine. Otherwise, the answering machine cannot receive voice calls to record voice messages. See the
    manuals that came with the answering machine for its settings.
    The Rings to Answer setting may not be displayed depending on the region.
    Related Information
    & “Fax Settings” on page 22

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    Faxing

    Various Ways of Receiving Faxes
    Receiving Faxes Manually
    When you connect a telephone and set the Receive Mode setting of the printer to Manual, follow the steps below
    to receive faxes.
    1.

    When the telephone rings, pick up the handset.

    2.

    When you hear a fax tone, select Receive on the printer's control panel.
    Note:
    If you enable the Remote Receive feature, you can start receiving a fax just by using the connected telephone.

    3.

    Press the x button, and then hang up the handset.

    Related Information
    & “Receiving Faxes Using a Connected Telephone (Remote Receive)” on page 75

    Receiving Faxes Using a Connected Telephone (Remote Receive)
    To receive a fax manually, you need to operate the printer after you pick up the handset of the telephone. By using
    the Remote Receive feature, you can start receiving a fax just by operating the phone.
    The Remote Receive feature is available for telephones that support tone dialing.
    Related Information
    & “Receiving Faxes Manually” on page 75

    Setting Up Remote Receive
    1.

    Enter Setup from the home screen.

    2.

    Select Fax Settings > Receive Settings > Remote Receive.

    3.

    After enabling Remote Receive, enter a two digit code (0 to 9, *, and # can be entered).

    4.

    Press the OK button.

    Using Remote Receive
    1.

    When the telephone rings, pick up the handset.

    2.

    When you hear a fax tone, enter the start code using the telephone.

    3.

    After confirming that the printer has started receiving the fax, hang up the handset.

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    Faxing

    Receiving Faxes by Polling (Polling Receive)
    You can receive a fax stored on another fax machine by dialing the fax number. Use this feature to receive a
    document from a fax information service. However, if the fax information service has an audio guidance feature
    that you need to follow to receive a document, you cannot use this feature.
    Note:
    To receive a document from a fax information service that uses audio guidance, just dial the fax number using the connected
    telephone, and operate the phone and the printer following the audio guidance.

    1.

    Enter Fax from the home screen.

    2.

    Press the OK button, and then enable Polling Receive.

    3.

    Enter the fax number.

    4.

    Press the x button.

    Related Information
    & “Sending Faxes Dialing from the External Phone Device” on page 72

    Saving Received Faxes on a Computer
    You can set to convert received documents into PDF format and save them on a computer connected to the printer.
    You can also set to automatically print the documents while saving them on the computer.
    First, you need to use FAX Utility to make the setting. Install FAX Utility on the computer.

    c Important:
    ❏ Set the printer's receive mode to Auto.
    ❏ Try not to let your computer enter sleep mode. If the computer is left in sleep mode or if it is turned off, the
    printer temporarily saves received documents and may result in a memory full error that disables sending and
    receiving faxes.

    1.

    Start FAX Utility on the computer connected to the printer.

    2.

    Open the setting screen of FAX Utility.
    ❏ Windows
    Select Fax Settings for Printer > Received Fax Output Settings.
    ❏ Mac OS X
    Click Fax Receive Monitor, select the printer, and then click Received Fax Output Settings..

    3.

    Click Save faxes on this computer, and specify the folder to save received documents.

    4.

    Make the other settings as necessary, and then send the setting to the printer.
    Note:
    For details on the setting items and the procedure, see the help of FAX Utility.

    5.

    On the printer's control panel, enter Setup.

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    6.

    Select Fax Settings > Output Settings > Fax Output.

    7.

    The current setting is displayed. Check that the printer is set to save faxes on a computer. If you want to
    automatically print received documents while saving them on the computer, select Save then Print.
    Note:
    To stop saving received document on the computer, set Fax Output to Print on the printer. You can also use FAX Utility
    to change the setting, however, changing from FAX Utility is not allowed while there are received faxes that have not
    been saved on the computer.

    Related Information
    & “FAX Utility” on page 97
    & “Setting Receiving Mode” on page 74

    Using Other Faxing Features
    Printing Fax Report and List
    Printing Fax Report Manually
    1.

    Enter Fax from the home screen.

    2.

    Press the OK button, and then select Fax Report.

    3.

    Select the report to print, and then follow the on-screen instruction.
    Note:
    You can change the report format. From the home screen, select Setup > Fax Settings > Output Settings, and then
    change the Attach Image to Report or Report Format settings.

    Related Information
    & “Fax Mode” on page 18
    & “Fax Settings” on page 22

    Setting Up to Print Fax Reports Automatically
    You can make settings to print the following fax reports automatically.
    Transmission Report
    From the home screen, select Setup > Fax Settings > User Default Settings > Transmission Report, and then
    select Print or Print on Error.
    Note:
    To change settings when sending a fax, press the OK button on the fax top screen, and then select Transmission Report.

    Fax Log
    From the home screen, select Setup > Fax Settings > Output Settings > Fax Log Auto Print, and then select
    On(Every 30) or On(Time).

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    Faxing

    Related Information
    & “Fax Mode” on page 18
    & “Fax Settings” on page 22

    Reprinting Received Faxes
    You can reprint received documents that you have already printed. All of the received documents saved in the
    printer's memory are printed in reverse chronological order. However, if the printer runs out of memory,
    documents that have already been printed are automatically deleted starting with the oldest document.
    1.

    Enter Fax from the home screen.

    2.

    Press the OK button, and then select Reprint Faxes.

    3.

    Press the x button.
    Note:
    After reprinting your documents, press the y button to stop printing.

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  • Page 79

    User's Guide
    Refilling Ink

    Refilling Ink
    Checking the Ink Levels
    To confirm the actual ink remaining, visually check the ink levels in all of the printer's tanks.
    You can check the approximate ink levels from the computer.

    Checking the Ink Levels - Windows
    1.

    Access the printer driver window.

    2.

    Click Ink Levels on the Main tab.
    Note:
    If EPSON Status Monitor 3 is disabled, the ink levels are not displayed. Click Extended Settings on the Maintenance
    tab, and then select Enable EPSON Status Monitor 3.

    Related Information
    & “Windows Printer Driver” on page 94

    Checking the Ink Levels - Mac OS X
    1.

    Select System Preferences from the
    then select the printer.

    menu > Printers & Scanners (or Print & Scan, Print & Fax), and

    2.

    Click Options & Supplies > Utility > Open Printer Utility.

    3.

    Click EPSON Status Monitor.

    Ink Bottle Codes
    Epson recommends the use of genuine Epson ink bottles. Epson warranty does not cover damage caused by inks
    other than those specified, including any genuine Epson ink not designed for this printer or any third party ink.
    Other products not manufactured by Epson may cause damage that is not covered by Epson's warranties, and
    under certain circumstances, may cause erratic printer behavior.
    The following are the codes for genuine Epson ink bottles.
    BK (Black)

    C (Cyan)

    M (Magenta)

    Y (Yellow)

    774

    664

    664

    664

    c Important:
    Use of genuine Epson ink other than the specified ink could cause damage that is not covered by Epson's warranties.
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    Refilling Ink

    Note:
    For users in Europe, visit the following website for information on Epson's ink bottle yields.
    http://www.epson.eu/pageyield

    Ink Bottle Handling Precautions
    Read the following instructions before refilling ink.
    Handling precautions
    ❏ Use ink bottles with the correct part code for this printer.
    ❏ This printer requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled with ink.
    If ink gets on your clothes or belongings, it may not come off.
    ❏ Store ink bottles at normal room temperature and keep them away from direct sunlight.
    ❏ Epson recommends using the ink bottle before the date printed on the package.
    ❏ Store the ink bottles in the same environment as the printer.
    ❏ When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to
    impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely.
    Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking
    when you transport the bottle.
    ❏ After bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least
    three hours before using it.
    ❏ Do not open the ink bottle package until you are ready to fill the ink tank. The ink bottle is vacuum packed to
    maintain its reliability. If you leave an ink bottle unpacked for a long time before using it, normal printing may
    not be possible.
    ❏ Visually check ink levels in the actual ink tanks. Continued use of the printer when the ink is expended could
    damage the printer. Epson recommends filling the ink tank to the upper line when the printer is not operating
    to reset the ink level.
    ❏ To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve
    remains in the ink tank when your printer indicates to refill ink. The yields quoted for you do not include this
    reserve.
    ❏ To obtain optimum printing results, refill the ink tanks to the upper line at least once every year.
    ❏ Although the ink bottles may contain recycled materials, this does not affect printer function or performance.
    ❏ Specifications and appearance of the ink bottle are subject to change without prior notice for improvement.
    ❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
    frequency of your prints and environmental conditions such as temperature.
    Ink consumption
    ❏ To maintain optimum print head performance, some ink is consumed from all ink tanks not only during
    printing but also during maintenance operation such as print head cleaning.
    ❏ When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
    paper type or print quality settings. This is because a mixture of color inks is used to create black.
    ❏ The ink in the ink bottles supplied with your printer is partly used during initial setup. In order to produce high
    quality printouts, the print head in your printer will be fully charged with ink. This one-off process consumes a
    quantity of ink and therefore these bottles may print fewer pages compared to subsequent ink bottles.

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    User's Guide
    Refilling Ink

    Refilling the Ink Tanks
    1.

    Enter Setup from the home screen.

    2.

    Select Maintenance > Reset Ink Levels.

    3.

    Press the x button.

    4.

    Open the ink tank unit cover, and then remove the cap of the ink tank. After removing the cap, place it as
    shown in the illustration below.

    c Important:
    ❏ Be careful not to spill any ink.
    ❏ Make sure that the color of the ink tank matches the ink color that you want to refill.

    5.

    Snap off the top of the cap, remove the cap of the ink bottle, remove the seal from the bottle, and then install
    the cap.

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    Refilling Ink

    c Important:
    Close the ink bottle cap tightly; otherwise ink may leak.

    Note:
    Do not dispose of the top of the cap. If any ink remains in the ink bottle after refilling the tank, use the top of the cap to
    seal the ink bottle cap.

    6.

    Refill the ink tank with the correct colored ink up to the upper line on the ink tank.

    c Important:
    It may be difficult to see inside the ink tank. Refill the ink tank carefully to prevent ink from spilling out from
    the ink inlet.
    Note:
    If any ink remains in the ink bottle after filling the ink tank up to the upper line, install the cap securely and store the
    ink bottle upright for later use.

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    Refilling Ink

    7.

    Close the cap onto the ink tank securely.

    8.

    Close the ink tank unit cover.

    9.

    Press the OK button.

    10. Follow the instructions on the LCD screen to reset the ink levels.
    Note:
    You can reset the ink levels even if you did not fill the ink to the upper line. Note that doing so may cause a difference
    between the approximate ink levels and the actual ink levels. To keep your printer operating at the optimum condition,
    refill the ink tanks up to the upper line, and then reset the ink levels.

    Related Information
    & “Ink Bottle Codes” on page 79
    & “Ink Bottle Handling Precautions” on page 80

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  • Page 84

    User's Guide
    Improving Print and Scan Quality

    Improving Print and Scan Quality
    Checking and Cleaning the Print Head
    If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When
    print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are
    clogged, clean the print head.

    c Important:
    Do not open the scanner unit or turn off the printer during head cleaning. If the head cleaning is incomplete, you
    may not be able to print.
    Note:
    ❏ Because print head cleaning uses some ink, clean the print head only if quality declines.
    ❏ When ink is low, you may not be able to clean the print head. Prepare a new ink bottle.
    ❏ If print quality has not improved after repeating nozzle check and head cleaning three times, wait for at least 12 hours
    without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We recommend to turn
    off the printer. If print quality has still not improved, contact Epson support.
    ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
    ❏ To keep the print head operating at its best, we recommend printing a few pages on a regular basis.

    Checking and Cleaning the Print Head - Control Panel
    1.

    Load A4-size plain paper in the printer.

    2.

    Enter Setup from the home screen.

    3.

    Select Maintenance > Print Head Nozzle Check.

    4.

    Follow the on-screen instructions to print the nozzle check pattern.
    Note:
    The test pattern may vary by model.

    5.

    Compare the printed check pattern with the sample shown below.
    ❏ All lines are printed: The print head nozzles are not clogged. Close the nozzle check feature.

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    Improving Print and Scan Quality

    ❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step.

    6.

    Follow the on-screen instructions to clean the print head.

    7.

    When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until
    all lines are printed completely.

    Related Information
    & “Loading Paper in the Paper Cassette” on page 27

    Checking and Cleaning the Print Head - Windows
    1.

    Load A4-size plain paper in the printer.

    2.

    Access the printer driver window.

    3.

    Click Nozzle Check on the Maintenance tab.

    4.

    Follow the on-screen instructions.

    Related Information
    & “Loading Paper in the Paper Cassette” on page 27
    & “Windows Printer Driver” on page 94

    Checking and Cleaning the Print Head - Mac OS X
    1.

    Load A4-size plain paper in the printer.

    2.

    Select System Preferences from the
    then select the printer.

    3.

    Click Options & Supplies > Utility > Open Printer Utility.

    4.

    Click Nozzle Check.

    5.

    Follow the on-screen instructions.

    menu > Printers & Scanners (or Print & Scan, Print & Fax), and

    Related Information
    & “Loading Paper in the Paper Cassette” on page 27

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    Replacing Ink inside the Ink Tubes
    If you have not used the printer for a long time and notice banding or missing colors in the printouts, you may
    need to replace the ink inside the ink tubes to solve the problem. The Power Ink Flushing utility allows you to
    replace all of the ink inside the ink tubes.

    c Important:
    ❏ This feature consumes a lot of ink. Before using this feature, make sure there is enough ink in the printer’s ink
    tanks. If there is not enough ink, refill the ink tanks.
    ❏ This feature effects the service life of the ink pad. Ink pad reaches its capacity earlier by running this feature.
    Contact Epson or an authorised Epson service provider to request replacement before the end of its service life. It
    is not a user-serviceable part.
    ❏ After using the Power Ink Flushing utility, turn the printer off and wait for at least 12 hours. Using this feature
    improves the print quality after 12 hours, however it cannot be used again within 12 hours of the last use. If you
    still cannot solve the problem after trying all of the methods above, contact Epson support.

    Replacing Ink inside the Ink Tubes - Windows
    1.

    Access the printer driver window.

    2.

    Click Power Ink Flushing on the Maintenance tab.

    3.

    Follow the on-screen instructions.

    Related Information
    & “Windows Printer Driver” on page 94

    Replacing Ink inside the Ink Tubes - Mac OS X
    1.

    Select System Preferences from the
    then select the printer.

    menu > Printers & Scanners (or Print & Scan, Print & Fax), and

    2.

    Click Options & Supplies > Utility > Open Printer Utility.

    3.

    Click Power Ink Flushing.

    4.

    Follow the on-screen instructions.

    Aligning the Print Head
    If you notice a misalignment of vertical lines or blurred images, align the print head.

    Aligning the Print Head - Control Panel
    1.

    Load A4-size plain paper in the printer.

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    2.

    Enter Setup from the home screen.

    3.

    Select Maintenance > Print Head Alignment.

    4.

    Select Vertical Alignment or Horizontal Alignment, and then follow the on-screen instructions to print an
    alignment pattern.
    ❏ Vertical Alignment: Select this if your printouts look blurry or vertical ruled lines appear misaligned.
    ❏ Horizontal Alignment: Select this if you see horizontal banding at regular intervals.
    Note:
    The test pattern may vary by model.

    5.

    Follow the on-screen instructions to align the print head.
    ❏ Vertical Alignment: Find and enter the number for the most solid pattern in each group.

    ❏ Horizontal Alignment: Find and enter the number for the least separated and overlapping pattern.

    Related Information
    & “Loading Paper in the Paper Cassette” on page 27

    Aligning the Print Head - Windows
    1.

    Load A4-size plain paper in the printer.

    2.

    Access the printer driver window.

    3.

    Click Print Head Alignment on the Maintenance tab.

    4.

    Follow the on-screen instructions.

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    Related Information
    & “Loading Paper in the Paper Cassette” on page 27
    & “Windows Printer Driver” on page 94

    Aligning the Print Head - Mac OS X
    1.

    Load A4-size plain paper in the printer.

    2.

    Select System Preferences from the
    then select the printer.

    3.

    Click Options & Supplies > Utility > Open Printer Utility.

    4.

    Click Print Head Alignment.

    5.

    Follow the on-screen instructions.

    menu > Printers & Scanners (or Print & Scan, Print & Fax), and

    Related Information
    & “Loading Paper in the Paper Cassette” on page 27

    Cleaning the Paper Path for Ink Smear
    When the printouts are smeared or scuffed, clean the roller inside.

    c Important:
    Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint.
    1.

    Load A4-size plain paper in the printer.

    2.

    Enter Setup from the home screen.

    3.

    Select Maintenance > Paper Guide Cleaning.

    4.

    Follow the on-screen instructions to clean the paper path.
    Note:
    Repeat this procedure until the paper is not smeared with ink.

    Related Information
    & “Loading Paper in the Paper Cassette” on page 27

    Cleaning the ADF
    When the copied or scanned images from the ADF are smeared or the originals do not feed in the ADF correctly,
    clean the ADF.

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    c Important:
    Never use alcohol or thinner to clean the printer. These chemicals can damage the printer.
    1.

    Open the ADF cover.

    2.

    Use a soft, dry, clean cloth to clean the roller and the interior of the ADF.

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    3.

    Open the document cover.

    4.

    Clean the part that is shown in the illustration.

    Note:
    ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner
    and a soft cloth to remove it. Wipe off all remaining liquid.
    ❏ Do not press the glass surface too hard.
    ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.

    Cleaning the Scanner Glass
    When the copies or scanned images are smeared or scuffed, clean the scanner glass.

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    ! Caution:
    Be careful not to trap your hand or fingers when opening or closing the document cover. Otherwise you may be
    injured.

    c Important:
    Never use alcohol or thinner to clean the printer. These chemicals can damage the printer.
    1.

    Open the document cover.

    2.

    Use a soft, dry, clean cloth to clean the surface of the scanner glass.
    Note:
    ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner
    and a soft cloth to remove it. Wipe off all remaining liquid.
    ❏ Do not press the glass surface too hard.
    ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.

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    Network Service and Software Information

    Network Service and Software
    Information
    This section introduces the network services and software products available for your printer from the Epson
    website or the supplied CD.

    Epson Connect Service
    By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
    laptop, anytime and practically anywhere.
    The features available on the Internet are as follows.
    Email Print

    Epson iPrint remote print


    Scan to Cloud



    Remote Print Driver





    See the Epson Connect portal website for details.
    https://www.epsonconnect.com/
    http://www.epsonconnect.eu (Europe only)

    Web Config
    Web Config is an application that runs in a web browser, such as Internet Explorer and Chrome, on a computer or
    smart device. You can confirm the printer status or change the network service and printer settings. To use the
    Web Config, connect the printer and the computer or device to the same network.
    Note:
    The following browsers are supported.
    OS

    *:

    Browser

    Windows XP or later

    Internet Explorer 8 or later, Firefox*, Chrome*

    Mac OS X v10.6.8 or later

    Safari*, Firefox*, Chrome*

    iOS*

    Safari*

    Android 2.3 or later

    Default browser

    Chrome OS*

    Default browser

    Use the latest version.

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    Running Web Config on a Web Browser
    1.

    Check the printer's IP address.
    Select Setup > Network Settings > Network Status > Wired LAN/Wi-Fi Status or Wi-Fi Status from the
    home screen, and then check the printer's IP address.

    2.

    Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
    Format:
    IPv4: http://the printer's IP address/
    IPv6: http://[the printer's IP address]/
    Examples:
    IPv4: http://192.168.100.201/
    IPv6: http://[2001:db8::1000:1]/
    Note:
    Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint.

    Related Information
    & “Using Epson iPrint” on page 52

    Running Web Config on Windows
    When connecting a computer to the printer using WSD, follow the steps below to run Web Config.
    1.

    Access the devices and printers screen in Windows.
    ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
    Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound (or
    Hardware).
    ❏ Windows 7/Windows Server 2008 R2
    Click the start button, and select Control Panel > View devices and printers in Hardware and Sound.
    ❏ Windows Vista/Windows Server 2008
    Click the start button, and select Control Panel > Printers in Hardware and Sound.

    2.

    Right-click on your printer and select Properties.

    3.

    Select the Web Service tab and click the URL.

    Running Web Config on Mac OS X
    1.

    Select System Preferences from the
    then select the printer.

    menu > Printers & Scanners (or Print & Scan, Print & Fax), and

    2.

    Click Options & Supplies> Show Printer Webpage.

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    Windows Printer Driver
    The printer driver controls the printer according to the commands from an application. Making settings on the
    printer driver provides the best printing results. You can also check the status of the printer or keep it in top
    operating condition using the printer driver utility.
    Note:
    You can change the language of the printer driver. Select the language you want to use from the Language setting on the
    Maintenance tab.

    Accessing the printer driver from applications
    To make settings that apply only to the application you are using, access from that application.
    Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties.
    Note:
    Operations differ depending on the application. See the application's help for details.

    Accessing the printer driver from the control panel
    To make settings that apply to all of the applications, access from the control panel.
    ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
    Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Right-click
    on your printer, or press and hold it and then select Printing preferences.
    ❏ Windows 7/Windows Server 2008 R2
    Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Rightclick on your printer and select Printing preferences.
    ❏ Windows Vista/Windows Server 2008
    Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
    and select Select printing preferences.
    ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
    Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Rightclick on your printer and select Printing preferences.
    Starting the utility
    Access the printer driver window. Click the Maintenance tab.

    Restricting Settings for the Windows Printer Driver
    You can lock some settings of the printer driver so that other users cannot change them.
    Note:
    Log on to your computer as an administrator.

    1.

    Open the Optional Settings tab in printer properties.
    ❏ Windows 8.1/Windows 8/Windows Server 2012
    Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Rightclick on your printer, or press and hold it and then select Printer properties. Click the Optional Settings
    tab.
    ❏ Windows 7/Windows Server 2008 R2

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    Click the start button, and select Control Panel > View devices and printers in Hardware and Sound.
    Right-click on your printer, and then select Printer properties. Click the Optional Settings tab.
    ❏ Windows Vista/Windows Server 2008
    Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your
    printer, and then select Properties. Click the Optional Settings tab.
    ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
    Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes.
    Right-click on your printer, and then select Properties. Click the Optional Settings tab.
    2.

    Click Driver Settings.

    3.

    Select the feature that you want to restrict.
    See the online help for explanations of the setting items.

    4.

    Click OK.

    Making Operation Settings for the Windows Printer Driver
    You can make settings such as enabling EPSON Status Monitor 3.
    1.

    Access the printer driver window.

    2.

    Click Extended Settings on the Maintenance tab.

    3.

    Make the appropriate settings, and then click OK.
    See the online help for explanations of the setting items.

    Related Information
    & “Windows Printer Driver” on page 94

    Mac OS X Printer Driver
    The printer driver controls the printer according to the commands from an application. Making settings on the
    printer driver provides the best printing results. You can also check the status of the printer or keep it in top
    operating condition using the printer driver utility.
    Accessing the printer driver from applications
    Click Page Setup or Print on the File menu of your application. If necessary, click Show Details (or d) to expand
    the print window.
    Note:
    Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for
    displaying the print screen may differ. See the application's help for details.

    Starting the utility
    menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
    Select System Preferences from the
    select the printer. Click Options & Supplies > Utility > Open Printer Utility.

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    Making Operation Settings for the Mac OS X Printer Driver
    Accessing the Operation Settings Window of the Mac OS X Printer Driver
    Select System Preferences from the
    menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
    select the printer. Click Options & Supplies > Options (or Driver).

    Operation Settings of the Mac OS X Printer Driver
    ❏ Skip Blank Page: Avoids printing blank pages.
    ❏ Quiet Mode: Prints quietly. However, the print speed may be slower.
    ❏ High Speed Printing: Prints when the print head moves in both directions. The print speed is faster, but the
    quality may decline.
    ❏ Warning Notifications: Allows the printer driver to display warning notifications.
    ❏ Establish bidirectional communication: Usually, this should be set to On. Select Off when acquiring the printer
    information is impossible because the printer is shared with Windows computers on a network or for any other
    reason.

    EPSON Scan (Scanner Driver)
    EPSON Scan is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast,
    and quality of the scanned image.
    Note:
    You can also start EPSON Scan from a TWAIN-compliant scanning application.

    Starting on Windows
    Note:
    For Windows Server operating systems, you need to install the Desktop Experience feature.

    ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
    Enter the application name in the search charm, and then select the displayed icon.
    ❏ Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
    Click the start button, and select All Programs or Programs > EPSON > EPSON Scan > EPSON Scan.
    Starting on Mac OS X
    Note:
    EPSON Scan does not support the Mac OS X fast user switching feature. Turn off fast user switching.

    Select Go > Applications > Epson Software > EPSON Scan.

    Epson Event Manager
    Epson Event Manager is an application that allows you to manage scanning from the control panel and save images
    to a computer. You can add your own settings as presets, such as the document type, the save folder location, and
    the image format. See the application's help for details.

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    Note:
    Windows Server operating systems are not supported.

    Starting on Windows
    ❏ Windows 8.1/Windows 8
    Enter the application name in the search charm, and then select the displayed icon.
    ❏ Windows 7/Windows Vista/Windows XP
    Click the start button, and select All Programs or Programs > Epson Software > Event Manager.
    Starting on Mac OS X
    Select Go > Applications > Epson Software > Event Manager.
    Related Information
    & “Scanning to a Computer” on page 56

    PC-FAX Driver (Fax Driver)
    PC-FAX driver is an application that allows you to send a document created on a separate application as a fax
    directly from the computer. PC-FAX driver is installed when you install FAX Utility. See the application's help for
    details.
    Note:
    ❏ Windows Server operating systems are not supported.
    ❏ The operation differs depending on the application you used to create the document. See the application's help for details.

    Accessing from Windows
    In the application, select Print or Print Setup from the File menu. Select your printer (FAX), and then click
    Preferences or Properties.
    Accessing from Mac OS X
    In the application, select Print from the File menu. Select your printer (FAX) as the Printer setting, and then select
    Fax Settings or Recipient Settings from the pop-up menu.

    FAX Utility
    FAX Utility is an application that allows you to configure various settings for sending faxes from a computer. You
    can create or edit the contacts list to be used when sending a fax, configure to save received faxes in PDF format on
    the computer, and so on. See the application's help for details.
    Note:
    ❏ Windows Server operating systems are not supported.
    ❏ Make sure you have installed the printer driver before installing FAX Utility.

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    Starting on Windows
    ❏ Windows 8.1/Windows 8
    Enter the application name in the search charm, and then select the displayed icon.
    ❏ Windows 7/Windows Vista/Windows XP
    Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility.
    Starting on Mac OS X
    menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
    Select System Preferences from the
    select the printer (FAX). Click Options & Supplies > Utility > Open Printer Utility.

    Epson Easy Photo Print
    Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can
    preview the photo image and adjust the images or position. You can also print photos with a frame. See the
    application's help for details.
    Note:
    ❏ Windows Server operating systems are not supported.
    ❏ To use this application, the printer driver needs to be installed.

    Starting on Windows
    ❏ Windows 8.1/Windows 8
    Enter the application name in the search charm, and then select the displayed icon.
    ❏ Windows 7/Windows Vista/Windows XP
    Click the start button, and then select All Programs or Programs > Epson Software > Epson Easy Photo
    Print.
    Starting on Mac OS X
    Select Go > Applications > Epson Software > Epson Easy Photo Print.

    E-Web Print (for Windows Only)
    E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's
    help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
    Note:
    Windows Server operating systems are not supported.

    Starting
    When you install E-Web Print, it is displayed in your browser. Click Print or Clip.

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    EPSON Software Updater
    EPSON Software Updater is an application that checks for new or updated software on the internet and installs it.
    You can also update the printer's firmware and manual.
    Note:
    Windows Server operating systems are not supported.

    Starting on Windows
    ❏ Windows 8.1/Windows 8
    Enter the application name in the search charm, and then select the displayed icon.
    ❏ Windows 7/Windows Vista/Windows XP
    Click the start button, and select All Programs (or Programs) > Epson Software > EPSON Software Updater.
    Starting on Mac OS X
    Select Go > Applications > Epson Software > EPSON Software Updater.

    EpsonNet Config
    EpsonNet Config is an application that allows you to set the network interface addresses and protocols. See the
    operations guide for EpsonNet Config or the application's help for more details.
    Starting on Windows
    ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
    Enter the application name in the search charm, and then select the displayed icon.
    ❏ Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
    Click the start button, and select All Programs (or Programs) > EpsonNet > EpsonNet Config V4 > EpsonNet
    Config.
    Starting on Mac OS X
    Select Go > Applications > Epson Software > EpsonNet > EpsonNet Config V4 > EpsonNet Config.

    Uninstalling Applications
    Note:
    Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.

    Uninstalling Applications - Windows
    1.

    Press the P button to turn off the printer.

    2.

    Quit all running applications.

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    3.

    Open Control Panel:
    ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
    Select Desktop > Settings > Control Panel.
    ❏ Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
    Click the start button and select Control Panel.

    4.

    Open Uninstall a program (or Add or Remove Programs):
    ❏ Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012 R2/Windows Server 2012/
    Windows Server 2008 R2/Windows Server 2008
    Select Uninstall a program in Programs.
    ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
    Click Add or Remove Programs.

    5.

    Select the application you want to uninstall.

    6.

    Uninstall the applications:
    ❏ Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012 R2/Windows Server 2012/
    Windows Server 2008 R2/Windows Server 2008
    Click Uninstall/Change or Uninstall.
    ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
    Click Change/Remove or Remove.
    Note:
    If the User Account Control window is displayed, click Continue.

    7.

    Follow the on-screen instructions.

    Uninstalling Applications - Mac OS X
    1.

    Download the Uninstaller using EPSON Software Updater.
    Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
    application.

    2.

    Press the P button to turn off the printer.

    3.

    To uninstall the printer driver or PC-FAX driver, select System Preferences from the
    menu > Printers &
    Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list.

    4.

    Quit all running applications.

    5.

    Select Go > Applications > Epson Software > Uninstaller.

    6.

    Select the application you want to uninstall, and then click Uninstall.

    c Important:
    The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
    printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer
    driver again.

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    Note:
    If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the
    Uninstaller. In this situation, select Go > Applications > Epson Software, select the application you want to uninstall,
    and then drag it to the trash icon.

    Related Information
    & “EPSON Software Updater” on page 99

    Installing Applications
    Connect your computer to the network and install the latest version of applications from the website.
    Note:
    ❏ Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
    ❏ When reinstalling an application, you need to uninstall it first.

    1.

    Quit all running applications.

    2.

    When installing the printer driver or EPSON Scan, disconnect the printer and the computer temporarily.
    Note:
    Do not connect the printer and the computer until you are instructed to do so.

    3.

    Install the applications by following the instructions on the website below.
    http://epson.sn
    Note:
    If you are using a Windows computer and you cannot download applications from the website, install them from the
    software disc that came with the printer.

    Related Information
    & “Uninstalling Applications” on page 99

    Updating Applications and Firmware
    You may be able to clear certain problems and improve or add functions by updating the applications and the
    firmware. Make sure you use the latest version of the applications and firmware.
    1.

    Make sure that the printer and the computer are connected, and the computer is connected to the internet.

    2.

    Start EPSON Software Updater, and update the applications or the firmware.

    c Important:
    Do not turn off the computer or the printer while updating.
    Note:
    If you cannot find the application you want to update in the list, you cannot update using the EPSON Software
    Updater. Check for the latest versions of the applications from your local Epson website.
    http://www.epson.com

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    Related Information
    & “EPSON Software Updater” on page 99

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    Solving Problems

    Solving Problems
    Checking the Printer Status
    Checking Messages on the LCD Screen
    If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
    solve the problem.
    Error Messages

    Solutions

    Printer Error 0xXX

    Remove any paper or protective material in the printer. If the error
    message is still displayed after turning the power off and on again,
    contact Epson support.

    Turn the power off and on again. For details, see
    your documentation.
    The printer's ink pad is nearing the end of its
    service life.
    Please contact Epson Support.

    Contact Epson or an authorised Epson service provider to replace the
    ink pad*. It is not a user-serviceable part. The message will be displayed
    until the ink pad is replaced.
    Press the x button to resume printing.

    The printer's ink pad is at the end of its service
    life.

    Contact Epson or an authorised Epson service provider to replace the
    ink pad*. It is not a user-serviceable part.

    Please contact Epson Support.
    Communication error.
    Check if the computer is connected.

    Connect the computer and the printer correctly. If you are connecting
    over a network, see the Network Guide. If the error message is still
    displayed, make sure that EPSON Scan and Epson Event Manager are
    installed on the computer.

    Invalid IP address and subnet mask.

    See the Network Guide.

    Enter them correctly. See your documentation.
    No dial tone detected.

    This problem might be resolved by selecting Setup > Fax Settings >
    Basic Settings > Line Type and then selecting PBX. If your phone
    system requires an external access code to get an outside line, set the
    access code after selecting PBX. Use # (hash) instead of the actual access
    code when entering an outside fax number. This makes connection
    more secure.
    If the error message is still displayed, set the Dial Tone Detection
    settings to disabled. However, disabling this feature may drop the first
    digit of a fax number and send the fax to the wrong number.

    Recovery Mode

    The printer has started in recovery mode because the firmware update
    failed. Follow the steps below to try to update the firmware again.
    1. Connect the computer and the printer with a USB cable. (During
    recovery mode, you cannot update the firmware over a network
    connection.)
    2. Visit your local Epson website for further instructions.

    * In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
    from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how often
    this is required will vary according to the number of pages you print, the type of material that you print and the

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    Solving Problems

    number of cleaning cycles that the printer performs. The need for replacement of the pad does not mean that your
    printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad
    requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty
    does not cover the cost of this replacement.
    Related Information
    & “Contacting Epson Support” on page 138
    & “Installing Applications” on page 101
    & “Updating Applications and Firmware” on page 101

    Checking the Printer Status - Windows
    1.

    Access the printer driver window.

    2.

    Click EPSON Status Monitor 3 on the Maintenance tab.
    Note:
    ❏ You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not
    added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut
    icon to the taskbar.
    ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
    EPSON Status Monitor 3.

    Related Information
    & “Windows Printer Driver” on page 94

    Checking Printer Status - Mac OS X
    1.

    Select System Preferences from the
    then select the printer.

    2.

    Click Options & Supplies > Utility > Open Printer Utility.

    3.

    Click EPSON Status Monitor.

    menu > Printers & Scanners (or Print & Scan, Print & Fax), and

    Removing Jammed Paper
    Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
    any torn pieces. Next, clear the error.

    c Important:
    Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.

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    Removing Jammed Paper from Inside the Printer

    ! Caution:
    ❏ Be careful not to trap your hand or

    fingers when opening or closing the scanner unit. Otherwise you may be

    injured.
    ❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating,
    it could cause an injury. Be careful not to touch the protruding parts to avoid injury.

    1.

    Open the scanner unit with the document cover closed.

    2.

    Remove the jammed paper.

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    c Important:
    Do not touch the white flat cable, translucent part, and ink tubes inside the printer. Doing so may cause a
    malfunction.

    3.

    Close the scanner unit.

    Removing Jammed Paper from the Paper Cassette
    1.

    Close the output tray.

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    2.

    Pull out the paper cassette.

    3.

    Remove the jammed paper.

    4.

    Align the edges of the paper and slide the edge guides to the edges of the paper.

    5.

    Insert the paper cassette in the printer.

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    Removing Jammed Paper from the Rear Cover
    1.

    Remove the rear cover.

    2.

    Remove the jammed paper.

    3.

    Remove jammed paper from the rear cover.

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    4.

    Open the cover of the rear cover.

    5.

    Remove the jammed paper.

    6.

    Close the cover of the rear cover, and then insert the rear cover in the printer.

    Removing Jammed Paper from the ADF

    ! Caution:
    Be careful not to trap your fingers when closing the document cover. Otherwise you may be injured.

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    1.

    Open the ADF cover.

    2.

    Remove the jammed paper.

    3.

    Open the document cover.

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    4.

    Remove the jammed paper.

    5.

    Close the document cover.

    6.

    Raise the ADF input tray, and then remove the jammed paper.

    7.

    Close the ADF cover.

    Paper Does Not Feed Correctly
    Check the following points, and then take the appropriate actions to solve the problem.
    ❏ Place the printer on a flat surface and operate in the recommended environmental conditions.
    ❏ Use paper supported by this printer.
    ❏ Follow the paper handling precautions.
    ❏ Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
    printer.

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    Related Information
    & “Environmental Specifications” on page 132
    & “Available Paper and Capacities” on page 26
    & “Paper Handling Precautions” on page 25

    Paper Jams
    Load paper in the correct direction, and slide the edge guides against the edges of the paper.
    Related Information
    & “Loading Paper in the Paper Cassette” on page 27

    Paper Feeds at a Slant
    Load paper in the correct direction, and slide the edge guides against the edges of the paper.
    Related Information
    & “Loading Paper in the Paper Cassette” on page 27

    No Paper Feeds
    Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above
    the line indicated by the triangle symbol on the edge guide.
    Related Information
    & “Available Paper and Capacities” on page 26

    Several Sheets of Paper are Fed at a Time
    When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded
    in the printer before you reload the paper.

    Original Does Not Feed in the ADF
    ❏ Use originals supported by the ADF.
    ❏ Load originals in the correct direction, and slide the ADF edge guides against the edges of the originals.
    ❏ Clean the inside of the ADF.
    ❏ Do not load originals above the line indicated by the triangle symbol on the edge guide.
    ❏ Check that the ADF icon appears on the control panel. If it does not appear, place the originals again.
    Related Information
    & “Available Originals for the ADF” on page 31
    & “Placing Originals on the ADF” on page 31

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    & “Cleaning the ADF” on page 88

    Power and Control Panel Problems
    Power Does Not Turn On
    ❏ Hold down the P button for a little longer.
    ❏ Make sure the power cord is securely plugged in.

    Power Does Not Turn Off
    Hold down the P button for a little longer. If you still cannot turn off the printer, unplug the power cord. To
    prevent the print head from drying out, turn the printer back on and turn it off by pressing the P button.

    LCD Screen Gets Dark
    The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.

    Printer Does Not Print
    Check the following if the printer does not operate or prints nothing.
    ❏ Connect the USB cable securely to the printer and the computer.
    ❏ If you are using a USB hub, try to connect the printer directly to the computer.
    ❏ If you are using the printer over a network, make sure the printer is connected to the network. You can check
    the status by checking the indicators on the control panel or by printing the network status sheet. If the printer
    is not connected to the network, see the Network Guide.
    ❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
    resolution or a smaller size.
    ❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
    ❏ Check if there are any paused print jobs.
    Cancel printing if necessary.
    ❏ Make sure the printer is not offline or pending.
    If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
    ❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark
    on the menu item).
    If the printer is not selected as the default printer, set it as the default printer.
    ❏ In Mac OS X, make sure the printer status is not Pause.
    menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
    Select System Preferences from the
    double-click the printer. If the printer is paused, click Resume (or Resume Printer).
    ❏ Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.

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    ❏ If you are using the printer through AirPrint, enable the AirPrint setting on Web Config. If this setting is
    disabled, you cannot use AirPrint.
    Related Information
    & “Canceling Printing” on page 54
    & “Checking and Cleaning the Print Head” on page 84
    & “Web Config” on page 92

    Printout Problems
    Print Quality is Poor
    Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors,
    misalignment, and mosaic-like patterns in the prints.
    ❏ Make sure the initial ink charging is complete.
    ❏ Check the ink tank. If the tank is empty, refill the ink immediately and clean the print head.
    ❏ If you have not used the printer for a long time, use the Power Ink Flushing utility of the printer driver.
    ❏ Use paper supported by this printer.
    ❏ Select the appropriate paper type setting for the type of paper loaded in the printer.
    ❏ Do not print on paper that is damp, damaged, or too old.
    ❏ If the paper is curled or the envelope is puffed up, flatten it.
    ❏ Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
    ❏ Align the print head.
    ❏ Print using a higher quality setting.
    ❏ If you have selected Standard-Vivid as the quality setting on the Windows printer driver, change to Standard. If
    you have selected Normal-Vivid as the quality setting on the Mac OS X printer driver, change to Normal.
    ❏ Do not stack the paper immediately after printing.
    ❏ Dry the printouts completely before filing or displaying them. When drying the printouts, avoid direct sun light,
    do not use a dryer, and do not touch the printed side of paper.
    ❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
    on the printable side of the genuine Epson paper.
    ❏ Try to use genuine Epson ink bottles. This product is designed to adjust colors based on the use of genuine
    Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline.
    ❏ Use ink bottles with the correct part code for this printer.
    ❏ Epson recommends using the ink bottle before the date printed on the package.
    ❏ When printing images or photos, print using high-resolution data. Images on websites are often low resolution
    although they look good enough on the display, and so print quality may decline.
    Related Information
    & “Refilling the Ink Tanks” on page 81
    & “Replacing Ink inside the Ink Tubes” on page 86

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    & “Available Paper and Capacities” on page 26
    & “List of Paper Types” on page 27
    & “Paper Handling Precautions” on page 25
    & “Checking and Cleaning the Print Head” on page 84
    & “Aligning the Print Head” on page 86

    Print Quality Does Not Improve Even After Aligning the Print Head
    During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical
    lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting.
    Disabling this setting may slow down printing speed.
    ❏ Windows
    Clear High Speed on the printer driver’s More Options tab.
    ❏ Mac OS X
    menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
    Select System Preferences from the
    select the printer. Click Options & Supplies > Options (or Driver). Select Off as the High Speed Printing
    setting.

    Images or Photos are Printed in Unexpected Colors
    Adjust the color and then print again. The automatic color correction feature uses the standard correction mode in
    PhotoEnhance. Try another correction mode in PhotoEnhance by selecting an option other than Auto Correct as
    the Scene Correction setting. If the problem continues, use any other color correction feature other than
    PhotoEnhance.
    Related Information
    & “Adjusting the Print Color” on page 50

    Banding Appears at Intervals of Approximately 3.3 cm
    Align the print head.
    Related Information
    & “Aligning the Print Head” on page 86

    Copy Quality Is Poor
    Check the following if uneven colors, smears, dots, or straight lines appear in the copied image.
    ❏ Clean the paper path.
    ❏ Clean the scanner glass.
    ❏ Clean the ADF.
    ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner
    glass. Uneven colors, smears, or dots may appear when the original or the document cover is pressed too hard.

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    ❏ If a moiré (cross-hatch) pattern appears, change the reduce and enlarge setting or place the original at a slightly
    different angle.
    ❏ When the paper is smeared, lower the copy density setting.
    Related Information
    & “Cleaning the Paper Path for Ink Smear” on page 88
    & “Cleaning the Scanner Glass” on page 90
    & “Cleaning the ADF” on page 88
    & “Print Quality is Poor” on page 114
    & “Copy Mode” on page 16

    An Image of the Reverse Side of the Original Appears in the Copied
    Image
    ❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
    ❏ Lower the copy density setting on the control panel.
    Related Information
    & “Copy Mode” on page 16

    The Position, Size, or Margins of the Printout Are Incorrect
    ❏ Load paper in the correct direction, and slide the edge guide against the edges of the paper.
    ❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
    symbol on the frame of the scanner glass. If the edges of the copy are cropped off, move the original slightly
    away from the corner.
    ❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area may extend
    to include the dust or stains, resulting in the wrong printing position or small images.
    ❏ Select the appropriate size setting for the original on the control panel.
    ❏ Select the appropriate paper size setting on the control panel or in the printer driver.
    ❏ Adjust the margin setting in the application so that it falls within the printable area.
    Related Information
    & “Loading Paper in the Paper Cassette” on page 27
    & “Placing Originals” on page 31
    & “Cleaning the Scanner Glass” on page 90
    & “Printable Area” on page 128

    Paper Is Smeared or Scuffed
    Check the following if the paper is smeared or scuffed when printing.
    ❏ Clean the paper path.

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    ❏ Clean the scanner glass and the document cover.
    ❏ Load paper in the correct direction.
    ❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
    ❏ When printing high-density data such as images or graphs using automatic 2-sided printing, lower the print
    density setting and choose a longer drying time.
    ❏ When the paper is smeared during copying, lower the copy density setting on the control panel.
    Related Information
    & “Cleaning the Paper Path for Ink Smear” on page 88
    & “Cleaning the Scanner Glass” on page 90
    & “Loading Paper in the Paper Cassette” on page 27
    & “Printing on 2-Sides” on page 37
    & “Copy Mode” on page 16
    & “Print Quality is Poor” on page 114

    Printed Characters Are Incorrect or Garbled
    ❏ Connect the USB cable securely to the printer and the computer.
    ❏ Cancel any paused print jobs.
    ❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
    text may be printed next time you start the computer.
    Related Information
    & “Canceling Printing” on page 54

    The Printed Image Is Inverted
    Clear any mirror image settings in the printer driver or the application.
    ❏ Windows
    Clear Mirror Image on the printer driver's More Options tab.
    ❏ Mac OS X
    Clear Mirror Image from the print dialog's Print Settings menu.

    The Printout Problem Could Not be Cleared
    If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
    printer driver.
    Related Information
    & “Uninstalling Applications” on page 99
    & “Installing Applications” on page 101

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    Other Printing Problems
    Printing Is Too Slow
    ❏ Close any unnecessary applications.
    ❏ Lower the quality setting. High quality printing slows down the printing speed.
    ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
    moving in both directions, and the printing speed increases.
    ❏ Windows
    Select High Speed on the printer driver's More Options tab.
    ❏ Mac OS X
    menu > Printers & Scanners (or Print & Scan, Print & Fax), and
    Select System Preferences from the
    then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed
    Printing setting.
    ❏ Disable Quiet Mode.
    ❏ Windows
    Select Off as the Quiet Mode setting on the printer driver's Main tab.
    ❏ Mac OS X
    menu > Printers & Scanners (or Print & Scan, Print & Fax), and
    Select System Preferences from the
    then select the printer. Click Options & Supplies > Options (or Driver). Select Off as the Quiet Mode
    setting.

    Printing Slows Down Dramatically During Continuous Printing
    Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can
    continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed
    does not return to normal if the power is off.

    Cannot Start Scanning
    ❏ If you are scanning with the ADF, check that the document cover and ADF cover are closed.
    ❏ Connect the USB cable securely to the printer and the computer.
    ❏ If you are using a USB hub, try to connect the printer directly to the computer.
    ❏ If you cannot scan over a network, see the Network Guide.
    ❏ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution.
    ❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start EPSON Scan.
    ❏ If you are using any TWAIN-compliant applications, select the printer (scanner) you are using.

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    ❏ In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should
    be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then
    re-install EPSON Scan. See the following to access Scanner and Camera.
    ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
    Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show
    Scanner and Camera, and then check if the printer is displayed.
    ❏ Windows 7/Windows Server 2008 R2
    Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click View
    scanners and cameras, and then check if the printer is displayed.
    ❏ Windows Vista/Windows Server 2008
    Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then
    check if the printer is displayed.
    ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
    Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and
    then check if the printer is displayed.
    ❏ If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAINcompliant application.
    ❏ For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or
    PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.
    Related Information
    & “Uninstalling Applications” on page 99
    & “Installing Applications” on page 101

    Cannot Start Scanning when Using the Control Panel
    ❏ Make sure EPSON Scan and Epson Event Manager are installed correctly.
    ❏ Check the scanning setting assigned in Epson Event Manager.
    Related Information
    & “Epson Event Manager” on page 96

    Scanned Image Problems
    Scan Quality Is Poor
    ❏ Clean the scanner glass.
    ❏ Clean the ADF.
    ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner
    glass. Uneven colors, smears, or dots may appear when the original or the document cover is pressed too hard.
    ❏ Remove dust from the original.
    ❏ Make the appropriate document type settings.

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    ❏ Scan at a higher resolution.
    ❏ Adjust the image in EPSON Scan, and then scan. See the EPSON Scan help for details.
    Related Information
    & “Cleaning the Scanner Glass” on page 90
    & “Cleaning the ADF” on page 88

    Characters Are Blurred
    ❏ In Home Mode or Office Mode in EPSON Scan, select Image Option from the Image Adjustments setting,
    and then select Text Enhancement.
    ❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.
    ❏ Adjust the threshold settings in EPSON Scan.
    ❏ Home Mode
    Select Black & White as the Image Type setting, click Brightness, and then adjust the threshold.
    ❏ Office Mode or Professional Mode
    Select Black & White as the Image Type setting, and then adjust the threshold.
    ❏ Scan at a higher resolution.

    An Image of the Reverse Side of the Original Appears in the
    Scanned Image
    ❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
    ❏ Make the appropriate document type settings.
    ❏ In Home Mode or Office Mode in EPSON Scan, select Image Option from the Image Adjustments setting,
    and then select Text Enhancement.
    Related Information
    & “Scan Mode” on page 17

    Moiré (Cross-Hatch) Patterns Appear in the Scanned Image
    ❏ Place the original at a slightly different angle.
    ❏ Select Descreening in EPSON Scan.
    ❏ Change the resolution setting.

    Scanning Area or Direction Is Not Correct
    ❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
    symbol on the frame of the scanner glass. If the edges of the scanned image are cropped off, move the original
    slightly away from the corner.
    ❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
    extend to include the dust or stains, resulting in the wrong scanning position or small images.

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    ❏ When you place multiple originals on the scanner glass to scan them separately, but they are scanned onto a
    single file, place the originals at least 20 mm (0.8 inch) apart. If the problem continues, place one original at a
    time.
    ❏ Set the scan area correctly.
    ❏ When scanning using the thumbnail preview in EPSON Scan, move the original 4.5 mm (0.18 inch) away from
    the edges of the scanner glass.
    ❏ When using the thumbnail preview for a large original in Home Mode or Professional Mode in EPSON Scan,
    the scanning area may not be correct. When previewing in EPSON Scan, create marquees of the area you want
    to scan on the Preview tab in the Preview window.
    ❏ If Auto Photo Orientation in EPSON Scan does not work as intended, see the EPSON Scan help.
    ❏ Clear Auto Photo Orientation in EPSON Scan.
    ❏ When scanning with EPSON Scan the available scanning area may be restricted if the resolution setting is too
    high. Lower the resolution or adjust the scanning area in the Preview window.
    Related Information
    & “Placing Originals” on page 31
    & “Cleaning the Scanner Glass” on page 90

    The Scanned Image Problem Could Not be Cleared
    If you have tried all of the solutions and have not solved the problem, click Configuration in the EPSON Scan
    window, and then click Reset All on the Other tab to initialize the EPSON Scan settings. If initialization does not
    solve the problem uninstall and re-install EPSON Scan.
    Related Information
    & “Uninstalling Applications” on page 99
    & “Installing Applications” on page 101

    Other Scanning Problems
    Thumbnail Preview Does Not Work Properly
    See the EPSON Scan help.
    Related Information
    & “EPSON Scan (Scanner Driver)” on page 96

    Scanning Is Too Slow
    Lower the resolution.

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    Scanning Stops when Scanning to PDF/Multi-TIFF
    ❏ When scanning using EPSON Scan, you can scan up to 999 pages in PDF format and up to 200 pages in MultiTIFF format. When scanning using the control panel, you can scan up to 50 pages in PDF format and in MultiTIFF format.
    ❏ When scanning large volumes, we recommend scanning in grayscale.
    ❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
    ❏ Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
    Related Information
    & “Scan Mode” on page 17

    Problems when Sending and Receiving Faxes
    Cannot Send or Receive Faxes
    ❏ Use Check Fax Connection on the control panel to run the automatic fax connection check. Try the solutions
    printed on the report.
    ❏ Check the Line Type setting. Setting this to PBX may solve the problem. If your phone system requires an
    external access code to get an outside line, register the access code to the printer, and enter # (hash) at the
    beginning of a fax number when sending.
    ❏ If a communication error occurs, change the Fax Speed setting to Slow(9,600bps) on the control panel.
    ❏ Check that the telephone wall jack works by connecting a phone to it and testing it. If you cannot make or
    receive calls, contact your telecommunication company.
    ❏ To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL filter, or install a
    separate DSL filter to the line. Contact your DSL provider.
    ❏ If you are connecting to a DSL phone line, connect the printer directly to a telephone wall jack to see if the
    printer can send a fax. If it works, the problem may be caused by the DSL filter. Contact your DSL provider.
    ❏ Enable the ECM setting on the control panel. Color faxes cannot be sent or received when ECM is off.
    ❏ To send or receive faxes using the computer, make sure that the printer is connected using a USB cable or to a
    network, and that the printer driver and the PC-FAX Driver have been installed on the computer. The PC-FAX
    Driver is installed together with the FAX Utility.

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    ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other
    Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed,
    uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or
    Printers and Other Hardware.
    ❏ Windows 8.1/Windows 8
    Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound or
    Hardware.
    ❏ Windows 7
    Click the start button, and then select Control Panel > View devices and printers in Hardware and Sound
    or Hardware.
    ❏ Windows Vista
    Click the start button, and select Control Panel > Printers in Hardware and Sound.
    ❏ Windows XP
    Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes.
    ❏ In Mac OS X, check the following.
    menu > Printers & Scanners (or Print & Scan, Print & Fax), and
    ❏ Select System Preferences from the
    then select the printer (fax) displayed. The printer (fax) is displayed as "FAX XXXX (USB)" or "FAX XXXX
    (IP)". If the printer (fax) is not displayed, click + and then register the printer (fax).
    menu, select Printers & Scanners (or Print & Scan,Print & Fax),
    ❏ Select System Preferences from the
    and then double-click the printer (fax). If the printer is paused, click Resume (or Resume Printer).
    Related Information
    & “Fax Settings” on page 22
    & “Making Settings for a PBX Phone System” on page 69
    & “Connecting the Printer to a Phone Line” on page 64
    & “Uninstalling Applications” on page 99
    & “Installing Applications” on page 101

    Cannot Send Faxes
    ❏ Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject
    incoming faxes that do not include header information.
    ❏ If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous
    calls.
    ❏ Ask the recipient if the fax number is correct and the recipient's fax machine is ready to receive a fax.
    Related Information
    & “Fax Settings” on page 22
    & “Cannot Send or Receive Faxes” on page 122

    Cannot Send Faxes to a Specific Recipient
    Check the following if you cannot send faxes to a specific recipient due to an error.

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    User's Guide
    Solving Problems

    ❏ If the recipient machine does not pick up your call within 50 seconds after the printer has finished dialing, the
    call ends with an error. Dial using a connected telephone to check how long it takes before you hear a fax tone. If
    to enter the pause. A
    it takes more than 50 seconds, add pauses after the fax number to send the fax. Press
    hyphen is entered as the pause mark. One pause is about three seconds. Add multiple pauses as needed.
    ❏ If you have selected the recipient from the contacts list, verify that the registered information is correct. If the
    information is correct, select the recipient from the contacts list, press the r button, and then select Edit. On
    the Add Entry screen, change Fax Speed to Slow(9,600bps).
    Related Information
    & “Sending Faxes Dialing from the External Phone Device” on page 72
    & “Registering Contacts for Faxing” on page 70
    & “Cannot Send or Receive Faxes” on page 122

    Cannot Send Faxes at a Specified Time
    Set the date and the time correctly on the control panel.
    Related Information
    & “Sending Faxes at a Specified Time (Send Fax Later)” on page 72
    & “Setup Mode” on page 19

    Cannot Receive Faxes
    ❏ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the
    service provider.
    ❏ If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel.
    Related Information
    & “Setting Receiving Mode” on page 74
    & “Cannot Send or Receive Faxes” on page 122

    Memory Full Error Occurs
    ❏ If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the
    faxes. Once the faxes are saved in the computer, they are deleted from the printer's memory.
    ❏ Even though the memory is full, you can send a monochrome fax by using the Direct Send feature. Or divide
    your originals into two or more to send them in several batches.
    ❏ If the printer cannot print a received fax due to a printer error, such as a paper jam, the memory full error may
    occur. Solve the printer problem, and then contact the sender and ask them to send the fax again.
    Related Information
    & “Saving Received Faxes on a Computer” on page 76
    & “Fax Mode” on page 18
    & “Removing Jammed Paper” on page 104

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    User's Guide
    Solving Problems

    Sent Fax Quality Is Poor
    ❏ Clean the scanner glass and the document cover.
    ❏ Clean the roller in the ADF.
    ❏ Change the Resolution setting on the control panel. If your originals contain both text and photos, select
    Photo.
    ❏ Change the Density setting on the control panel.
    ❏ Enable the ECM setting on the control panel.
    Related Information
    & “Cleaning the Scanner Glass” on page 90
    & “Cleaning the ADF” on page 88
    & “Fax Mode” on page 18
    & “Fax Settings” on page 22

    Faxes Are Sent at the Wrong Size
    ❏ When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark.
    ❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
    extend to include the dust or stains, resulting in the wrong scanning position or small images.
    Related Information
    & “Placing Originals” on page 31
    & “Cleaning the Scanner Glass” on page 90

    Received Fax Quality Is Poor
    ❏ Enable the ECM setting on the control panel.
    ❏ Contact the sender and ask them to send at a higher quality mode.
    ❏ Reprint the received fax.
    Related Information
    & “Fax Settings” on page 22
    & “Reprinting Received Faxes” on page 78

    Received Faxes Are Not Printed
    If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the
    printer.
    Related Information
    & “Removing Jammed Paper” on page 104

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    User's Guide
    Solving Problems

    Other Faxing Problems
    Cannot Make Calls on the Connected Telephone
    Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone
    through the receiver, connect the phone cable correctly.
    Related Information
    & “Connecting Your Phone Device to the Printer” on page 66

    Answering Machine Cannot Answer Voice Calls
    On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for
    your answering machine.
    Related Information
    & “Fax Settings” on page 22
    & “Settings for the Answering Machine” on page 74

    Sender's Fax Number Not Displayed on Received Faxes or the
    Number Is Wrong
    The sender may not have set the fax header information or may have set it incorrectly. Contact the sender.

    Other Problems
    Slight Electric Shock when Touching the Printer
    If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
    Install a ground wire to the computer that is connected to the printer.

    Operation Sounds Are Loud
    If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
    ❏ Windows printer driver
    Select On as the Quiet Mode setting on the Main tab.
    ❏ Mac OS X printer driver
    menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
    Select System Preferences from the
    select the printer. Click Options & Supplies > Options (or Driver). Select On as Quiet Mode.
    ❏ EPSON Scan
    Click Configuration, and then set Quiet Mode on the Other tab.

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  • Page 127

    User's Guide
    Solving Problems

    The ADF Does Not Work
    There may be dust in the hole at the front-left of the scanner glass. Clean out any dust.

    Scanning from ADF Slows Down
    When scanning using ADF continuously for approximately more than five minutes, scanning slows down to
    prevent the scanner mechanism from overheating and being damaged. However, you can continue scanning. To
    regain normal scanning speed, leave the ADF idle for at least 30 minutes. Scanning speed does not recover if the
    power is off.

    The Date and Time Are Incorrect
    Set the date and the time correctly on the control panel. After a power failure caused by a lightning strike or if the
    power is left off for a long time, the clock may show the wrong time.
    Related Information
    & “Setup Mode” on page 19

    Application Is Blocked by a Firewall (for Windows Only)
    Add the application to the Windows Firewall allowed program in security settings on the Control Panel.

    A Message Prompting You to Reset the Ink Levels is Displayed
    Refill all or the specified ink tanks, select the color that you refilled on the LCD screen, and then press the x
    button to reset the ink levels.
    Depending on the usage conditions, the message may be displayed when there is still ink in the tank.
    If the message is displayed even when more than half of the ink remains in the ink tanks, the printer may be
    malfunctioning. Contact Epson support.
    Related Information
    & “Refilling the Ink Tanks” on page 81

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    User's Guide
    Appendix

    Appendix
    Technical Specifications
    Printer Specifications
    Print Head Nozzle Placement

    Black ink nozzles: 400
    Color ink nozzles: 128 for each color

    Weight of Paper

    Plain Paper

    64 to 90 g/m2(17 to 24lb)

    Envelopes

    Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb)

    Printable Area
    Print quality may decline in the shaded areas due to the printer's mechanism.
    Single sheets (normal printing)
    A

    3.0 mm (0.12 in.)

    B

    3.0 mm (0.12 in.)

    C

    47.0 mm (1.85 in.)

    D

    45.0 mm (1.77 in.)

    A

    3.0 mm (0.12 in.)

    B

    5.0 mm (0.20 in.)

    C

    47.0 mm (1.85 in.)

    D

    18.0 mm (0.71 in.)

    Envelopes

    Scanner Specifications
    Scanner Type

    Flatbed

    Photoelectric Device

    CIS

    Effective Pixels

    10200 × 14040 pixels (1200 dpi)

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    Maximum Document Size

    216 × 297 mm (8.5 × 11.7 in.)
    A4, Letter

    Scanning Resolution

    1200 dpi (main scan)
    2400 dpi (sub scan)

    Output Resolution

    50 to 4800, 7200, 9600 dpi
    (50 to 4800 dpi in 1 dpi increments.)

    Color Depth

    Color
    ❏ 48 bits per pixel internal (16 bits per pixel per color internal)
    ❏ 24 bits per pixel external (8 bits per pixel per color external)
    Grayscale
    ❏ 16 bits per pixel internal
    ❏ 8 bits per pixel external
    Black and white
    ❏ 16 bits per pixel internal
    ❏ 1 bits per pixel external

    Light Source

    LED

    Interface Specifications
    For Computer

    Hi-Speed USB

    Fax Specifications
    Fax Type

    Walk-up black and white and color fax capability (ITU-T Super Group 3)

    Supported Lines

    Standard analogue telephone lines, PBX (Private Branch Exchange) telephone
    systems

    Speed

    Up to 33.6 kbps

    Resolution

    Monochrome
    ❏ Standard: 203 × 98 dpi
    ❏ Fine: 203 × 196 dpi
    ❏ Photo: 203 × 196 dpi
    Color
    ❏ Fine: 200 × 200 dpi
    ❏ Photo: 200 × 200 dpi

    Page Memory

    Up to 100 pages (when received ITU-T No.1 chart in monochrome draft mode)

    Redial*

    2 times (with 1 minute intervals)

    Interface

    RJ-11 Phone Line, RJ-11 Telephone set connection

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    Appendix

    *

    The specifications may differ by country or region.

    Wi-Fi Specifications
    Standards

    IEEE802.11b/g/n*1

    Frequency Range

    2.4 GHz

    Coordination Modes

    Infrastructure, Ad hoc*2, Wi-Fi Direct*3 *4

    Wireless Securities

    WEP (64/128bit), WPA2-PSK (AES)*5

    *1

    Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase.

    *2

    Not supported for IEEE 802.11n.

    *3

    Not supported for IEEE 802.11b.

    *4

    Simple AP mode is compatible with a Wi-Fi connection (infrastructure) or an Ethernet connection. See the Network Guide for
    more details.

    *5

    Complies with WPA2 standards with support for WPA/WPA2 Personal.

    Ethernet Specifications
    IEEE802.3i (10BASE-T)*1

    Standards

    IEEE802.3u (100BASE-TX)
    IEEE802.3az (Energy Efficient Ethernet)*2
    Communication Mode

    Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps
    Full duplex, 100Mbps Half duplex

    Connector

    RJ-45

    *1

    Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference.

    *2

    The connected device should comply with IEEE802.3az standards.

    Security Protocol
    SSL/TLS

    HTTPS Server/Client, IPPS

    Supported Third Party Services
    AirPrint

    Print

    iOS 5 or later/Mac OS X v10.7.x or later

    Scan

    Mac OS X v10.9.x or later

    Fax

    Mac OS X v10.8.x or later

    Google Cloud Print

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    Appendix

    Dimensions
    Dimensions

    Storage
    ❏ Width: 515 mm (20.3 in.)
    ❏ Depth: 360 mm (14.2 in.)
    ❏ Height: 241 mm (9.5 in.)
    Printing
    ❏ Width: 515 mm (20.3 in.)
    ❏ Depth: 559 mm (22.0 in.)
    ❏ Height: 241 mm (9.5 in.)

    Weight*
    *

    Approx. 7.4 kg (16.3 lb)

    Without the ink and the power cord.

    Electrical Specifications
    Model

    100 to 240 V Model

    220 to 240 V Model

    Rated Frequency Range

    50 to 60 Hz

    50 to 60 Hz

    Rated Current

    0.5 to 0.3 A

    0.3 A

    Power Consumption (with USB Connection)

    Standalone copying: Approx. 11.0 W
    (ISO/IEC24712)

    Standalone copying: Approx. 11.0 W
    (ISO/IEC24712)

    Ready mode: Approx. 4.4 W

    Ready mode: Approx. 4.4 W

    Sleep mode: Approx. 1.5 W

    Sleep mode: Approx. 1.5 W

    Power off: Approx. 0.3 W

    Power off: Approx. 0.3 W

    Note:
    ❏ Check the label on the printer for its voltage.
    ❏ For European users, see the following Website for details on power consumption.
    http://www.epson.eu/energy-consumption

    ❏ For users in Belgium, power consumption when copying may vary.
    Check http://www.epson.be for the latest specifications.

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    Environmental Specifications
    Operation

    Use the printer within the range shown in the following graph.

    Temperature: 10 to 35°C (50 to 95°F)
    Humidity: 20 to 80% RH (without condensation)
    Storage

    Temperature: -20 to 40°C (-4 to 104°F)*
    Humidity: 5 to 85% RH (without condensation)

    *

    You can store for one month at 40°C (104°F).

    Environmental Specifications for Ink Bottles
    Storage Temperature

    -20 to 40 °C (-4 to 104 °F)*

    Freezing Temperature

    -15 °C (5 °F)
    Ink thaws and is usable after approximately 2 hours at 25 °C (77 °F).

    *

    You can store for one month at 40 °C (104 °F).

    System Requirements
    ❏ Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64-bit)/Windows Vista (32-bit, 64bit)/Windows XP Professional x64 Edition/Windows XP (32-bit)/Windows Server 2012 R2/Windows Server
    2012/Windows Server 2008 R2/Windows Server 2008 (32-bit, 64-bit)/Windows Server 2003 R2 (32-bit, 64-bit)/
    Windows Server 2003 (32-bit, 64-bit)
    ❏ Mac OS X v10.10.x/Mac OS X v10.9.x/Mac OS X v10.8.x/Mac OS X v10.7.x/Mac OS X v10.6.8
    Note:
    ❏ Mac OS X may not support some applications and features.
    ❏ The UNIX File System (UFS) for Mac OS X is not supported.

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    Regulatory Information
    Standards and Approvals
    Standards and Approvals for U.S. Model
    Safety

    UL60950-1
    CAN/CSA-C22.2 No.60950-1

    EMC

    FCC Part 15 Subpart B Class B
    CAN/CSA-CEI/IEC CISPR 22 Class B

    This equipment contains the following wireless module.
    Manufacturer: Askey Computer Corporation
    Type: WLU6320-D69 (RoHS)
    This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept
    responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
    modification of the product. Operation is subject to the following two conditions: (1) this device may not cause
    harmful interference, and (2) this device must accept any interference received, including interference that may
    cause undesired operation of the device.
    To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
    windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject
    to licensing.

    Standards and Approvals for European Model
    Low voltage directive 2006/95/EC

    EN60950-1

    EMC directive 2004/108/EC

    EN55022 Class B
    EN61000-3-2
    EN61000-3-3
    EN55024

    R&TTE directive 1999/5/EC

    EN300 328
    EN301 489-1
    EN301 489-17
    TBR21
    EN60950-1

    For European users
    We, Seiko Epson Corporation, hereby declare that the following equipment Model is in compliance with the
    essential requirements and other relevant provisions of Directive 1999/5/EC:
    C531C

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    Appendix

    For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,
    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece,
    Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
    Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products.

    Standards and Approvals for Australian Model
    EMC

    AS/NZS CISPR22 Class B

    Epson hereby declares that the following equipment Models are in compliance with the essential requirements and
    other relevant provisions of AS/NZS4268:
    C531C
    Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products.

    Restrictions on Copying
    Observe the following restrictions to ensure the responsible and legal use of the printer.
    Copying of the following items is prohibited by law:
    ❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
    securities
    ❏ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage
    ❏ Government-issued revenue stamps, and securities issued according to legal procedure
    Exercise caution when copying the following items:
    ❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession
    tickets, etc.
    ❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.
    Note:
    Copying these items may also be prohibited by law.

    Responsible use of copyrighted materials:
    Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
    knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
    copying published material.

    Checking the Total Number of Pages Fed Through the
    Printer
    You can check the total number of pages fed through the printer.

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    Checking the Total Number of Pages Fed Through the Printer Control Panel
    The information is printed together with the nozzle check pattern.
    1.

    Load A4-size plain paper in the printer.

    2.

    Enter Setup from the home screen.

    3.

    Select Maintenance > Print Head Nozzle Check.

    4.

    Follow the on-screen instructions to print the nozzle check pattern.

    Checking the Total Number of Pages Fed Through the Printer Windows
    1.

    Access the printer driver window.

    2.

    Click Printer and Option Information on the Maintenance tab.

    Checking the Total Number of Pages Fed Through the Printer - Mac
    OS X
    1.

    Select System Preferences from the
    then select the printer.

    menu > Printers & Scanners (or Print & Scan, Print & Fax), and

    2.

    Click Options & Supplies > Utility > Open Printer Utility.

    3.

    Click Printer and Option Information.

    Saving Power
    The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can
    adjust the time before power management is applied. Any increase will affect the printer's energy efficiency. Please
    consider the environment before making any change.

    Saving Power - Control Panel
    1.

    Enter Setup from the home screen.

    2.

    Select Common Settings.

    3.

    Select Power Off Timer or Sleep Timer, and then make settings.

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    Transporting the Printer
    When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.

    ! Caution:
    Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.
    c Important:
    ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
    otherwise ink may leak.

    ❏ When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to
    impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely.
    Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking
    when you transport the bottle.
    ❏ Do not put opened ink bottles in the box with printer.

    1.

    Turn off the printer by pressing the P button.

    2.

    Make sure the power light turns off, and then unplug the power cord.

    c Important:
    Unplug the power cord when the power light is off. Otherwise, the print head does not return to the home
    position causing the ink to dry, and printing may become impossible.

    3.

    Disconnect all cables such as the power cord and USB cable.

    4.

    Remove all of the paper from the printer.

    5.

    Make sure there are no originals on the printer.

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    6.

    Open the scanner unit with the document cover closed. Secure the print head to the case with tape.

    7.

    Close the scanner unit.

    8.

    Prepare to pack the printer as shown below.

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    Appendix

    9.

    Make sure to install the cap onto the ink tank securely.

    10. Pack the printer in its box using the protective materials.
    When you use the printer again, make sure you remove the tape securing the print head. If print quality has
    declined the next time you print, clean and align the print head.
    Related Information
    & “Part Names and Functions” on page 12
    & “Checking and Cleaning the Print Head” on page 84
    & “Aligning the Print Head” on page 86

    Where to Get Help
    Technical Support Web Site
    If you need further help, visit the Epson support website shown below. Select your country or region and go to the
    support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also
    available from the site.
    http://support.epson.net/
    http://www.epson.eu/Support (Europe)
    If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
    for assistance.

    Contacting Epson Support
    Before Contacting Epson
    If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
    information in your product manuals, contact Epson support services for assistance. If Epson support for your area
    is not listed below, contact the dealer where you purchased your product.
    Epson support will be able to help you much more quickly if you give them the following information:
    ❏ Product serial number
    (The serial number label is usually on the back of the product.)

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    ❏ Product model
    ❏ Product software version
    (Click About, Version Info, or a similar button in the product software.)
    ❏ Brand and model of your computer
    ❏ Your computer operating system name and version
    ❏ Names and versions of the software applications you normally use with your product
    Note:
    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to
    breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for
    backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own
    backup data or take notes.

    Help for Users in Europe
    Check your Pan-European Warranty Document for information on how to contact Epson support.

    Help for Users in Taiwan
    Contacts for information, support, and services are:
    World Wide Web
    http://www.epson.com.tw
    Information on product specifications, drivers for download, and products enquiry are available.
    Epson HelpDesk (Phone: +02-80242008)
    Our HelpDesk team can help you with the following over the phone:
    ❏ Sales enquiries and product information
    ❏ Product usage questions or problems
    ❏ Enquiries on repair service and warranty
    Repair service center:
    Telephone number

    Fax number

    Address

    02-23416969

    02-23417070

    No.20, Beiping E. Rd., Zhongzheng Dist., Taipei City 100, Taiwan

    02-27491234

    02-27495955

    1F., No.16, Sec. 5, Nanjing E. Rd., Songshan Dist., Taipei City 105,
    Taiwan

    02-32340688

    02-32340699

    No.1, Ln. 359, Sec. 2, Zhongshan Rd., Zhonghe City, Taipei County
    235, Taiwan

    039-605007

    039-600969

    No.342-1, Guangrong Rd., Luodong Township, Yilan County 265,
    Taiwan

    038-312966

    038-312977

    No.87, Guolian 2nd Rd., Hualien City, Hualien County 970, Taiwan

    03-4393119

    03-4396589

    5F., No.2, Nandong Rd., Pingzhen City, Taoyuan County 32455,
    Taiwan

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    Telephone number

    Fax number

    Address

    03-5325077

    03-5320092

    1F., No.9, Ln. 379, Sec. 1, Jingguo Rd., North Dist., Hsinchu City 300,
    Taiwan

    04-23011502

    04-23011503

    3F., No.30, Dahe Rd., West Dist., Taichung City 40341, Taiwan

    04-2338-0879

    04-2338-6639

    No.209, Xinxing Rd., Wuri Dist., Taichung City 414, Taiwan

    05-2784222

    05-2784555

    No.463, Zhongxiao Rd., East Dist., Chiayi City 600, Taiwan

    06-2221666

    06-2112555

    No.141, Gongyuan N. Rd., North Dist., Tainan City 704, Taiwan

    07-5520918

    07-5540926

    1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804, Taiwan

    07-3222445

    07-3218085

    No.51, Shandong St., Sanmin Dist., Kaohsiung City 807, Taiwan

    08-7344771

    08-7344802

    1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900,
    Taiwan

    Help for Users in Australia
    Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals,
    we provide the following sources for obtaining information:
    Internet URL
    http://www.epson.com.au
    Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! The
    site provides a download area for drivers, Epson contact points, new product information and technical support (email).
    Epson Helpdesk
    Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the
    Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff
    can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
    types of queries are answered here.
    The Helpdesk numbers are:
    Phone: 1300 361 054
    We encourage you to have all the relevant information on hand when you ring. The more information you prepare,
    the faster we can help solve the problem. This information includes your Epson product manuals, type of
    computer, operating system, application programs, and any information you feel is required.

    Help for Users in New Zealand
    Epson New Zealand wishes to provide you with a high level of customer service. In addition to your product
    documentation, we provide the following sources for obtaining information:
    Internet URL
    http://www.epson.co.nz

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    Access the Epson New Zealand World Wide Web pages. Worth taking your modem here for the occasional surf!
    The site provides a download area for drivers, Epson contact points, new product information and technical
    support (e-mail).
    Epson Helpdesk
    Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the
    Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff
    can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
    types of queries are answered here.
    The Helpdesk number is:
    Phone: 0800 237 766
    We encourage you to have all the relevant information on hand when you ring. The more information you prepare,
    the faster we can help solve the problem. This information includes your Epson product documentation, type of
    computer, operating system, application programs, and any information you feel is required.

    Help for Users in Singapore
    Sources of information, support, and services available from Epson Singapore are:
    World Wide Web
    http://www.epson.com.sg
    Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
    and Technical Support via e-mail are available.
    Epson HelpDesk (Phone: (65) 6586 3111)
    Our HelpDesk team can help you with the following over the phone:
    ❏ Sales enquiries and product information
    ❏ Product usage questions or problems
    ❏ Enquiries on repair service and warranty

    Help for Users in Thailand
    Contacts for information, support, and services are:
    World Wide Web
    http://www.epson.co.th
    Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are
    available.
    Epson Hotline (Phone: (66) 2685-9899)
    Our Hotline team can help you with the following over the phone:
    ❏ Sales enquiries and product information
    ❏ Product usage questions or problems
    ❏ Enquiries on repair service and warranty

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    User's Guide
    Appendix

    Help for Users in Vietnam
    Contacts for information, support, and services are:
    Epson Hotline (Phone): 84-8-823-9239
    Service Center: 80 Truong Dinh Street, District 1, Hochiminh City, Vietnam.

    Help for Users in Indonesia
    Contacts for information, support, and services are:
    World Wide Web
    http://www.epson.co.id
    ❏ Information on product specifications, drivers for download
    ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
    Epson Hotline
    ❏ Sales enquiries and product information
    ❏ Technical support
    Phone: (62) 21-572 4350
    Fax: (62) 21-572 4357
    Epson Service Center
    Jakarta

    Mangga Dua Mall 3rd floor No 3A/B

    Phone/Fax: (62) 21-62301104

    Jl. Arteri Mangga Dua,
    Jakarta
    Bandung

    Phone/Fax: (62) 22-7303766

    Lippo Center 8th floor
    Jl. Gatot Subroto No.2
    Bandung

    Surabaya

    Hitech Mall lt IIB No. 12

    Phone: (62) 31-5355035

    Jl. Kusuma Bangsa 116-118

    Fax: (62)31-5477837

    Surabaya
    Yogyakarta

    Phone: (62) 274-565478

    Hotel Natour Garuda
    Jl. Malioboro No. 60
    Yogyakarta

    Medan

    Phone/Fax: (62) 61-4516173

    Wisma HSBC 4th floor
    Jl. Diponegoro No. 11
    Medan

    Makassar

    MTC Karebosi Lt. Ill Kav. P7-8

    Phone: (62)411-350147/411-350148

    JI. Ahmad Yani No.49
    Makassar

    142



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    User's Guide
    Appendix

    Help for Users in Hong Kong
    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong
    Limited.
    Internet Home Page
    Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users
    with the following information:
    ❏ Product information
    ❏ Answers to Frequently Asked Questions (FAQs)
    ❏ Latest versions of Epson product drivers
    Users can access our World Wide Web home page at:
    http://www.epson.com.hk
    Technical Support Hotline
    You can also contact our technical staff at the following telephone and fax numbers:
    Phone: (852) 2827-8911
    Fax: (852) 2827-4383

    Help for Users in Malaysia
    Contacts for information, support, and services are:
    World Wide Web
    http://www.epson.com.my
    ❏ Information on product specifications, drivers for download
    ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
    Epson Trading (M) Sdn. Bhd.
    Head Office:
    Phone: 603-56288288
    Fax: 603-56288388/399
    Epson Helpdesk:
    ❏ Sales enquiries and product information (Infoline)
    Phone: 603-56288222
    ❏ Enquiries on repair services & warranty, product usage and technical support (Techline)
    Phone: 603-56288333

    Help for Users in India
    Contacts for information, support, and services are:

    143



  • Page 144

    User's Guide
    Appendix

    World Wide Web
    http://www.epson.co.in
    Information on product specifications, drivers for download, and products enquiry are available.
    Epson India Head Office - Bangalore
    Phone: 080-30515000
    Fax: 30515005
    Epson India Regional Offices:
    Location

    Telephone number

    Fax number

    Mumbai

    022-28261515/16/17

    022-28257287

    Delhi

    011-30615000

    011-30615005

    Chennai

    044-30277500

    044-30277575

    Kolkata

    033-22831589/90

    033-22831591

    Hyderabad

    040-66331738/39

    040-66328633

    Cochin

    0484-2357950

    0484-2357950

    Coimbatore

    0422-2380002

    NA

    Pune

    020-30286000/30286001/30286002

    020-30286000

    Ahmedabad

    079-26407176/77

    079-26407347

    Helpline
    For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-free number.
    For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code

    Help for Users in the Philippines
    To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines
    Corporation at the telephone and fax numbers and e-mail address below:
    Trunk Line: (63-2) 706 2609
    Fax: (63-2) 706 2665
    Helpdesk Direct Line: (63-2) 706 2625
    E-mail: epchelpdesk@epc.epson.com.ph
    World Wide Web
    http://www.epson.com.ph
    Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail
    Enquiries are available.

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    User's Guide
    Appendix

    Toll-Free No. 1800-1069-EPSON (37766)
    Our Hotline team can help you with the following over the phone:
    ❏ Sales enquiries and product information
    ❏ Product usage questions or problems
    ❏ Enquiries on repair service and warranty

    145






Missbrauch melden von Frage und/oder Antwort

Libble nimmt den Missbrauch seiner Dienste sehr ernst. Wir setzen uns dafür ein, derartige Missbrauchsfälle gemäß den Gesetzen Ihres Heimatlandes zu behandeln. Wenn Sie eine Meldung übermitteln, überprüfen wir Ihre Informationen und ergreifen entsprechende Maßnahmen. Wir melden uns nur dann wieder bei Ihnen, wenn wir weitere Einzelheiten wissen müssen oder weitere Informationen für Sie haben.

Art des Missbrauchs:

Zum Beispiel antisemitische Inhalte, rassistische Inhalte oder Material, das zu einer Gewalttat führen könnte.

Beispielsweise eine Kreditkartennummer, persönliche Identifikationsnummer oder unveröffentlichte Privatadresse. Beachten Sie, dass E-Mail-Adressen und der vollständige Name nicht als private Informationen angesehen werden.

Forenregeln

Um zu sinnvolle Fragen zu kommen halten Sie sich bitte an folgende Spielregeln:

Neu registrieren

Registrieren auf E - Mails für Epson ET-4550 Ecotank wenn:


Sie erhalten eine E-Mail, um sich für eine oder beide Optionen anzumelden.


Holen Sie sich Ihr Benutzerhandbuch per E-Mail

Geben Sie Ihre E-Mail-Adresse ein, um das Handbuch zu erhalten von Epson ET-4550 Ecotank in der Sprache / Sprachen: Englisch als Anhang in Ihrer E-Mail.

Das Handbuch ist 3,47 mb groß.

 

Sie erhalten das Handbuch in Ihrer E-Mail innerhalb von Minuten. Wenn Sie keine E-Mail erhalten haben, haben Sie wahrscheinlich die falsche E-Mail-Adresse eingegeben oder Ihre Mailbox ist zu voll. Darüber hinaus kann es sein, dass Ihr ISP eine maximale Größe für E-Mails empfangen kann.

Andere Handbücher von Epson ET-4550 Ecotank

Epson ET-4550 Ecotank Kurzanleitung - Deutsch - 2 seiten

Epson ET-4550 Ecotank Bedienungsanleitung - Deutsch - 152 seiten

Epson ET-4550 Ecotank Kurzanleitung - Englisch - 2 seiten

Epson ET-4550 Ecotank Kurzanleitung - Holländisch - 2 seiten

Epson ET-4550 Ecotank Bedienungsanleitung - Holländisch - 147 seiten

Epson ET-4550 Ecotank Bedienungsanleitung - Französisch - 153 seiten

Epson ET-4550 Ecotank Kurzanleitung - Französisch, Portugiesisch, Spanisch - 2 seiten


Das Handbuch wird per E-Mail gesendet. Überprüfen Sie ihre E-Mail.

Wenn Sie innerhalb von 15 Minuten keine E-Mail mit dem Handbuch erhalten haben, kann es sein, dass Sie eine falsche E-Mail-Adresse eingegeben haben oder dass Ihr ISP eine maximale Größe eingestellt hat, um E-Mails zu erhalten, die kleiner als die Größe des Handbuchs sind.

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