Table of Contents Remote Control - Vehicles With: Keyless Entry................................................................29 Remote Control - Vehicles With: Remote Flip Key............................................................31 Replacing a Lost Key or Remote Control............................................................32
Introduction About This Manual...........................................7 Symbols Glossary.............................................7 Data Recording..................................................9 Replacement Parts Recommendation......................................10 Mobile Communications Equipment.....................................................10
MyKey™ Principle of Operation...................................33 Creating a MyKey............................................34 Clearing All MyKeys.......................................34 Checking MyKey System Status...............36 Using MyKey With Remote Start Systems.........................................................36 MyKey Troubleshooting...............................36
At a Glance Front Exterior Overview.................................11 Rear Exterior Overview..................................12 Vehicle Interior Overview..............................13 Instrument Panel Overview - LHD............14 Instrument Panel Overview - RHD...........15
Locks
Child Safety
Locking and Unlocking.................................38 Sliding Door.....................................................40 Manual Liftgate - Compact MAV (5-seater).....................................................40 Manual Liftgate - Grand MAV (5+2 seater).............................................................41 Power Liftgate.................................................42 Hands-Free Power Liftgate........................44 Keyless Entry....................................................45
Safety Belts Fastening the Safety Belts..........................25 Safety Belt Height Adjustment.................25 Safety Belt Minder.........................................26
Supplementary Restraints System Principle of Operation...................................27 Driver Airbag.....................................................27 Passenger Airbag............................................27 Side Airbags.....................................................28 Side Curtain Airbags.....................................28
Steering Wheel Adjusting the Steering Wheel....................53 Audio Control...................................................53 Voice Control...................................................54 Cruise Control..................................................54 Information Display Control.......................55
Keys and Remote Controls General Information on Radio Frequencies..................................................29
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Table of Contents Heated Steering Wheel................................55
Information Displays
Wipers and Washers
General Information.....................................80 Trip Computer.................................................83 Information Messages.................................83
Climate Control Principle of Operation..................................92 Air Vents............................................................92 Manual Climate Control..............................93 Automatic Climate Control........................94 Hints on Controlling the Interior Climate..........................................................96 Heated Windows and Mirrors...................99 Heated Windshield........................................99 Auxiliary Heater..............................................99 Cabin Air Filter...............................................103
Lighting General Information.....................................60 Lighting Control..............................................60 Autolamps.........................................................61 Instrument Lighting Dimmer......................61 Headlamp Exit Delay.....................................61 Daytime Running Lamps.............................62 Automatic High Beam Control..................62 Front Fog Lamps............................................63 Rear Fog Lamps..............................................63 Headlamp Leveling.......................................64 Cornering Lamps............................................65 Direction Indicators.......................................65 Interior Lamps.................................................65 Ambient Lighting...........................................66
Seats Sitting in the Correct Position.................104 Head Restraints............................................104 Manual Seats.................................................105 Power Seats...................................................106 Rear Seats.......................................................107 Heated Seats...................................................115
Windows and Mirrors
Auxiliary Power Points
Power Windows.............................................68 Global Opening and Closing......................69 Exterior Mirrors................................................70 Interior Mirror.....................................................71 Sun Visors..........................................................72 Sun Shades.......................................................72
Auxiliary Power Points.................................116 Cigar Lighter....................................................116
Storage Compartments Cup Holders......................................................117 Center Console................................................117 Overhead Console.........................................117
Instrument Cluster Starting and Stopping the Engine
Gauges................................................................74 Warning Lamps and Indicators.................75 Audible Warnings and Indicators.............78
General Information.....................................118 Ignition Switch................................................118 Push Button Ignition Switch......................118
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Table of Contents Steering Wheel Lock - Vehicles With: Push Button Start......................................121 Steering Wheel Lock - Vehicles Without: Push Button Start......................................121 Starting a Gasoline Engine.........................121 Starting a Diesel Engine.............................124 Diesel Particulate Filter..............................124 Switching Off the Engine...........................125 Engine Block Heater....................................125
Stability Control Principle of Operation.................................143 Using Stability Control................................143
Parking Aids Principle of Operation.................................144 Rear Parking Aid............................................144 Front Parking Aid..........................................145 Side Sensing System...................................147 Active Park Assist.........................................149 Rear View Camera........................................155
Principle of Operation.................................158 Using Cruise Control....................................158 Using Adaptive Cruise Control................159
Brakes General Information....................................139 Hints on Driving With Anti-Lock Brakes...........................................................139 Parking Brake.................................................140 Hill Start Assist.............................................140
Load Carrying General Information....................................184 Luggage Anchor Points..............................184 Rear Under Floor Storage..........................184 Luggage Covers.............................................185 Roof Racks and Load Carriers.................185 Dog Guard.......................................................185
Traction Control Principle of Operation.................................142 Using Traction Control................................142
Towing Towing a Trailer.............................................188 3
C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Table of Contents Trailer Sway Control....................................189 Tow Ball...........................................................189 Towing Points................................................196 Towing the Vehicle on Four Wheels Manual Transmission..............................197 Towing the Vehicle on Four Wheels Automatic Transmission.......................198
Roadside Emergencies Hazard Warning Flashers.........................203 First Aid Kit.....................................................203 Warning Triangle..........................................203 Fuel Shutoff...................................................203 Jump Starting the Vehicle........................204 Post-Crash Alert System..........................205
Fuses Fuse Box Locations....................................206 Fuse Specification Chart - Vehicles Built Up To: 22-06-2015..................................207 Fuse Specification Chart - Vehicles Built From: 23-06-2015....................................217 Changing a Fuse...........................................226
Vehicle Care Cleaning the Exterior...................................251 Cleaning the Interior....................................251 Repairing Minor Paint Damage...............252 Cleaning the Alloy Wheels.......................252
Maintenance General Information...................................228 Opening and Closing the Hood..............228 Under Hood Overview - 1.0L EcoBoost™................................................230 Under Hood Overview - 1.5L EcoBoost™.................................................231 Under Hood Overview - 1.6L Duratec-16V Ti-VCT (Sigma)/1.6L Flex Fuel...........232
Wheels and Tires Temporary Mobility Kit..............................253 Tire Care..........................................................257 Using Winter Tires........................................257 Using Snow Chains.....................................257 Tire Pressure Monitoring System..........258
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Table of Contents Changing a Road Wheel...........................262 Tire Pressures...............................................269 Lug Nuts..........................................................274
Using SYNC™ With Your Phone...........304 SYNC™ Applications and Services.......315 Using SYNC™ With Your Media Player............................................................322 SYNC™ Troubleshooting.........................330
Capacities and Specifications
SYNC™ 2
Vehicle Dimensions.....................................275 Towbar Dimensions....................................276 Vehicle Identification Plate.......................277 Vehicle Identification Number................278 Capacities and Specifications - 1.0L EcoBoost™................................................279 Capacities and Specifications - 1.5L EcoBoost™...............................................280 Capacities and Specifications - 1.6L Duratec-16V Ti-VCT (Sigma)/1.6L Flex Fuel................................................................281 Capacities and Specifications - 1.5L Duratorq-TDCi Diesel.............................283 Capacities and Specifications - 1.6L Duratorq-TDCi (DV) Diesel.................284 Capacities and Specifications - 2.0L Duratorq-TDCi (DW) Diesel................286 Fuel Consumption Figures.......................287
General Information...................................340 Settings............................................................347 Entertainment...............................................361 Phone...............................................................370 Information....................................................378 Climate............................................................382 Navigation......................................................384 SYNC™ Troubleshooting.........................394
Appendices Electromagnetic Compatibility..............403 End User License Agreement.................404 Type Approvals............................................426
Audio System General Information...................................288 Audio Unit - Vehicles With: AM/FM/ CD.................................................................290 Audio Unit - Vehicles With: SYNC.........292 Audio Unit - Vehicles With: SYNC 2......294 Digital Radio..................................................295 Digital Radio - Vehicles With: SYNC 2.....................................................................296 Audio Input Jack...........................................297 USB Port.........................................................298 Media Hub......................................................298 Audio Troubleshooting..............................299
SYNC™ General Information..................................300 Using Voice Recognition............................301 5
C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it. WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
A
Right-hand side.
B
Left-hand side.
SYMBOLS GLOSSARY These are some of the symbols you may see on your vehicle. Safety alert
Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased.
See Owner's Manual
Air conditioning system
Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle.
Anti-lock braking system
Avoid smoking, flames or sparks
Note: Always use and operate your vehicle in line with all applicable laws and regulations.
Battery
Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.
Battery acid
This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.
Brake fluid - non petroleum based
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
In general, this technical information documents the condition of parts, modules, systems or the environment: • Operating conditions of system components (e.g. filling levels). • Status messages of the vehicle and its individual components (e.g. number of wheel revolutions/rotational speed, deceleration, lateral acceleration). • Malfunction and defects in important system components (e.g. lighting and brake system). • Vehicle reactions in particular driving situations (e.g. inflation of an airbag, activation of the stability regulation system). • Environmental conditions (e.g. temperature).
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
These data are exclusively technical and help identification and correction of errors as well as optimisation of vehicle functions. Motion profiles indicating travelled routes cannot be created with these data.
Shield the eyes
Stability control
If services are used (e.g. repair works, service processes, warranty cases, quality assurance), employees of the service network (including manufacturers) are able to read out this technical information from the event and error data storage modules using special diagnostic devices. If required, you will receive further information. After an error has been corrected, these data are deleted from the error storage module or they are constantly overwritten.
Windshield wash and wipe
DATA RECORDING A large number of electronic components of your vehicle contain data storage modules temporarily or permanently storing technical data about the condition of the vehicle, events and errors.
When using the vehicle, situations may occur in which these technical data related to other information (accident report, damages on the vehicle, witness statements etc.) may be associated with a specific person - possibly, with the assistance of an expert.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Additional functions contractually agreed upon with the client (e.g. vehicle location in emergency cases) allow the transmission of particular vehicle data from the vehicle.
Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Ford Warranty. For additional information, refer to the terms and conditions of the Ford Warranty.
REPLACEMENT PARTS RECOMMENDATION Your vehicle has been built to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.
MOBILE COMMUNICATIONS EQUIPMENT Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.
Scheduled Maintenance and Mechanical Repairs One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications.
WARNING
Collision Repairs
Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
WARNINGS Do not leave children or pets unattended in your vehicle. If your vehicle has been involved in a crash, have the child seats checked by an authorized dealer. Note: Mandatory use of child seats varies from country to country. Only child seats certified to ECE-R129, ECE-R44.03 or later have been tested and approved for use in your vehicle. A choice of child seats are available from authorized dealers.
Child Seats for Different Mass Groups Use the correct child seat as follows: Baby Safety Seat (Group 0+)
WARNINGS Use an approved child seat to secure children less than 59 in (150 cm) tall on the rear seat. NEVER use a rearward facing child restraint on a seat protected by an ACTIVE AIRBAG in front of it, DEATH OR SERIOUS INJURY to the CHILD can occur. Read and follow the manufacturer’s instructions when you are installing a child seat.
Secure children that weigh less than 29 lb (13 kg) in a rearward facing baby safety seat on the rear seat.
Do not modify child seats in any way. Do not hold a child on your lap when your vehicle is moving.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Note: When using a child seat on a rear seat, adjust the front seat in a position to prevent contact with the rear passenger, child feet or child legs. Booster Seat (Group 2)
Secure children that weigh between 29 lb (13 kg) and 40 lb (18 kg)in a child safety seat on the rear seat.
Booster Seats Secure children that weigh more than 33 lb (15 kg) but are less than 59.06 in (150 cm) tall in a booster seat or a booster cushion.
WARNINGS Do not install a booster seat or a booster cushion with only the lap strap of the safety belt.
We recommend that you use a booster seat that combines a cushion with a backrest instead of a booster cushion only. The raised seating position will allow you to position the shoulder strap of the adult safety belt over the center of your child’s shoulder and the lap strap tightly across your child's hips.
Do not install a booster seat or a booster cushion with a safety belt that is slack or twisted. Do not put the safety belt under your child’s arm or behind your child's back. Do not use pillows, books or towels to boost your child’s height. Make sure that your children sit in an upright position. Note: Make sure the child seat rests tightly against the vehicle seat. If necessary, adjust the seat backrest to an upright position. It may also be necessary to lift or remove the head restraint. See Head Restraints (page 104).
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Your vehicle has ISOFIX anchor points that accommodate universally approved ISOFIX child seats. The ISOFIX system has two rigid attachment arms on the child seat. These attach to anchor points on the second row seats, where the cushion and backrest meet. For child seats with a top tether, tether anchor points are on the rear of the second row seats.
Attaching a Child Seat With Top Tethers WARNINGS Do not attach the top tether strap to anything other than the correct top tether strap anchor point.
ISOFIX Anchor Points
Make sure that the top tether strap is not slack or twisted and is properly located on the anchor point.
WARNING Use an anti-rotation device when using the ISOFIX system. We recommend the use of a top tether or support leg.
Follow the child seat manufacturer’s instructions for installing a child seat with a top tether.
Note: When you are purchasing an ISOFIX seat, make sure that you know the correct mass group and ISOFIX size class for the intended seating locations. See Child Seat Positioning (page 20).
Top Tether Anchor Points Compact C-MAX
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Child Safety WARNING If your vehicle is equipped with the comfort seat system, slide the second row seat forwards to gain access to the anchor points. After installing the ISOFIX seat, do not move the seat to the comfort position as it could interfere with the tether strap routing. Grand C-MAX
CHILD SEAT POSITIONING WARNINGS See an authorized dealer for the latest details relating to our recommended child seats.
The top tether anchor points are located on the back of the rear seat.
Extreme Hazard! Never use a rearward facing child restraint on a seat protected by an active airbag in front of it. Death or serious injury to the child can occur.
Attaching a Child Seat With a Support Leg WARNINGS Make sure the support leg is long enough to reach the vehicle floor.
If you use a child seat that has a support leg, make sure the support leg rests securely on the floor.
Make sure that the child seat manufacturer lists your vehicle as suitable for use with this type of child
If you use a child seat and a safety belt, make sure that the safety belt is not slack or twisted.
seat.
Make sure the child seat rests tightly against the vehicle seat. If necessary, adjust the seat backrest to an upright position. It may also be necessary to lift or remove the head restraint. See Head Restraints (page 104).
Follow the child seat manufacturer's instructions for installing a child seat with a support leg.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Child Safety Note: When using a child seat on a front seat, always adjust the front passenger seat as far back as possible. If it proves difficult to tighten the lap section of the safety belt without slack remaining, adjust the seat backrest to the fully upright position and raise the height of the seat. See Seats (page 104).
WARNINGS You must reinstall the head restraint following the removal of the child seat. See Head Restraints (page 104).
Mass group categories 0
0+
Up to 22 lbs (10 kg)
Up to 29 lbs (13 kg)
Front passenger seat with airbag ON
X
X
UF¹
UF¹
UF¹
Front passenger seat with airbag OFF
U¹
U¹
U¹
U¹
U¹
Rear seats
U
U
U
U
U
Seating positions
1
2
3
20 - 40 lbs 33 - 55 lbs 46 - 79 lbs (9 - 18 kg) (15 - 25 kg) (22 - 36 kg)
X Not suitable for children in this mass group. U Suitable for universal category child seats approved for use in this mass group. U¹ Suitable for universal category child seats approved for use in this mass group. We recommend that you secure children in a government approved child seat, on a rear seat. UF¹ Suitable for universal category forward facing child seats approved for use in this mass group. We recommend that you secure children in a government approved child seat, on a rear seat.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
ISOFIX Child Seats Mass group categories 0 Seating positions
0+
Rearward facing
Up to 29 lbs (13 kg)
Front passenger seat
Size class
1 Forward facing
Rearward facing
20 - 40 lbs (9 - 18 kg)
No ISOFIX
Size type Rear outboard seat ISOFIX
Size class
1
C, D, E
Size type Rear center seat
2
2
IL
Size class
1
C, D
3
IL
A, B, B1 IL , IUF
1
2
No ISOFIX
Size type IL Suitable for use with particular ISOFIX child restraints systems in the semi-universal category. Refer to the child restraint system manufacturer vehicle recommendation list for additional information. IUF Suitable for use with forward facing ISOFIX child restraints systems in the universal category. 1
The capital letters A to G define the ISOFIX size class for both universal and semi-universal child restraints systems. You can see the identification letters on ISOFIX child restraints. 2
At the time of going to print, the recommended Group O+ ISOFIX baby safety seat is the Britax Roemer Baby Safe. 3
At the time of going to print, the recommended Group 1 ISOFIX child seat is the Britax Roemer Duo.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
FASTENING THE SAFETY BELTS WARNINGS You have not fastened the safety belt correctly if you do not hear a distinct click. Failure to fasten the safety belt correctly could reduce its effectiveness and increase the risk of injury in a crash. Make sure that your safety belt is securely stored away and is not outside your vehicle when closing the door. Failure of an occupant to be able to use a trapped safety belt increases the risk of serious personal injury or death.
WARNING Position the safety belt correctly for your safety and that of your unborn child. Do not use only the lap strap or the shoulder strap. Failure to adjust the safety belt correctly could reduce its effectiveness and increase the risk of injury in a crash. Pregnant women should always wear their safety belt. The lap belt portion of a combination lap and shoulder belt should be positioned low across the hips below the belly and worn as tight as comfort will allow. The shoulder belt portion of a combination lap and shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest.
SAFETY BELT HEIGHT ADJUSTMENT
Pull the safety belt out steadily. It may lock if you pull it sharply or if your vehicle is on a slope.
WARNING
Insert the tongue into the buckle until you hear a distinct click.
Position the safety belt height adjusters so that the belt rests across the middle of your shoulder. Failure to adjust the safety belt correctly could reduce the effectiveness of the safety belt and increase the risk of injury in a crash.
To release the safety belt press the red button on the buckle. Hold the tongue and let the safety belt retract to its stowed position.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Safety Belts Turning the Safety Belt Minder Off Contact an authorized dealer.
To adjust the shoulder belt height, squeeze the button and slide the height adjuster up or down. Release the button and pull down on the height adjuster to make sure it is locked in place.
SAFETY BELT MINDER WARNING The system will only provide protection when you use the safety belt correctly. The warning lamp illuminates and an audible warning will sound when the following conditions have been met: • The front safety belts have not been fastened. • Your vehicle exceeds a relatively low speed. It will also illuminate and sound if a front safety belt is unfastened when your vehicle is moving. If you do not fasten your safety belt the warning switches off automatically after approximately five minutes.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Supplementary Restraints System Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys. This is normal.
PRINCIPLE OF OPERATION WARNINGS Extreme Hazard! Never use a rearward facing child restraint on a seat protected by an active airbag in front of it. Death or serious injury to the child can occur.
Note: Only wipe airbag covers with a damp cloth.
DRIVER AIRBAG
Do not modify the front of your vehicle in any way. This could adversely affect deployment of the airbags. Failure to adhere to this warning could result in serious personal injury or death. Wear a safety belt and keep sufficient distance between yourself and the steering wheel. Only when you use the safety belt correctly, can it hold you in a position that allows the airbag to achieve its optimum effect. See Sitting in the Correct Position (page 104). Failure to adhere to this warning could result in serious personal injury or death.
The airbag will deploy during significant frontal collisions or collisions that are up to 30 degrees from the left or the right. The airbag will inflate within a few thousandths of a second and deflate on contact with the occupant, thus cushioning forward body movement. During minor frontal collisions, overturns, rear collisions and side collisions, the airbag will not deploy.
Repairs to the steering wheel, steering column, seats, airbags and safety belts must be carried out by an authorized dealer. Failure to adhere to this warning could result in serious personal injury or death. Keep the areas in front of the airbags free from obstruction. Do not affix anything to or over the airbag covers. In the event of a crash, hard objects could cause serious personal injury or death.
PASSENGER AIRBAG
Do not puncture the seat with sharp objects. This could damage and adversely affect deployment of the airbags. Failure to adhere to this warning could result in serious personal injury or death. Use seat covers designed for seats with side airbags. Have these fitted by an authorized dealer. Failure to adhere to this warning could result in serious personal injury or death. 27
C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Supplementary Restraints System The passenger airbag will deploy during significant frontal or near-frontal collisions. The airbag will inflate within a few thousandths of a second and deflate on contact with the occupant, thus cushioning forward body movement. During minor frontal collisions, overturns, rear collisions and side collisions, the front passenger airbag will not deploy.
SIDE CURTAIN AIRBAGS
SIDE AIRBAGS WARNING Use seat covers designed for seats with side airbags. Have these fitted by an authorized dealer.
The airbags are located over the front and rear side windows. The airbag will deploy during significant lateral collisions. It will also deploy during significant frontal angled collisions. The curtain airbag will not deploy in minor lateral and frontal collisions, rear collisions, or overturns.
The airbags are located inside the seatback of the front seats. There is a label attached to the side of the seatback to indicate this. The airbag will deploy during significant lateral collisions. It might also deploy during significant frontal collisions. The airbag will not deploy in minor lateral and frontal collisions, rear collisions, or overturns.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Keys and Remote Controls GENERAL INFORMATION ON RADIO FREQUENCIES
REMOTE CONTROL - VEHICLES WITH: KEYLESS ENTRY
Note: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Intelligent Access Key
The typical operating range for your transmitter is approximately 33 ft (10 m). A decrease in operating range could be caused by: • weather conditions • nearby radio towers • structures around your vehicle • other vehicles parked next to your vehicle.
Key Blade
The radio frequency used by your remote control can also be used by other radio transmitters, for example amateur radios, medical equipment, wireless headphones, wireless remote controls, cell phones, battery chargers and alarm systems. If the frequencies are jammed, you will not be able to use your remote control. You can lock and unlock the doors with the key.
The intelligent access key also contains a removable key blade that you can use to unlock your vehicle.
Note: Make sure your vehicle is locked before leaving it unattended. Note: If you are in range, the remote control will operate if you press any button unintentionally. Note: The remote control contains sensitive electrical components. Exposure to moisture or impact may cause permanent damage. To release the key blade: 1.
Press and hold the buttons on the edges to release the cover. Carefully remove the cover. 2. Remove the key blade.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Keys and Remote Controls Programming a New Remote Control
3. Use a suitable tool, for example a screwdriver, to carefully seperate the two halves of the remote control.
To program an additional remote control See Security (page 48).
Changing the Remote Control Battery Make sure that you dispose of old batteries in an environmentally friendly way. Seek advice from your local authority regarding recycling.
4. Twist the screwdriver in the position shown to separate the two halves of the remote control.
1.
Press and hold the buttons on the edges to release the cover. Carefully remove the cover. 2. Remove the key blade.
Note: Do not touch the battery contacts or the printed circuit board with the screwdriver. 5. Carefully prise out the battery with the screwdriver. 6. Install a new battery (3V CR 2032) with the + facing downwards. 7. Assemble the two halves of the remote control. 8. Reinstall the key blade.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Keys and Remote Controls Changing the Remote Control Battery
Note: Do not wipe off any grease on the battery terminals or on the back surface of the circuit board.
The remote control uses one coin-type three-volt lithium battery CR2032 or equivalent.
Note: Replacing the battery does not delete the transmitter from the vehicle. The transmitter should operate normally.
Make sure that you dispose of old batteries in an environmentally friendly way. Seek advice from your local authority about recycling old batteries.
Locating Your Vehicle Press the lock button on the key twice within three seconds. The horn may sound and the direction indicators flash. The horn may sound twice and the direction indicators do not flash if: • Locking was not successful. • Any door or the liftgate is open. • The hood is open on vehicles with an anti-theft alarm or remote start.
REMOTE CONTROL - VEHICLES WITH: REMOTE FLIP KEY 1.
Insert a suitable tool, for example a screwdriver, in the position shown and gently push the clip. 2. Press the clip down to release the battery cover.
Programming a New Remote Control Contact an authorized dealer.
Reprogramming the Unlocking Function Note: When you press the unlock button, either all the doors are unlocked or only the driver door is unlocked. Pressing the unlock button again unlocks all the doors. Press and hold the unlock and lock buttons on the remote control simultaneously for at least four seconds with the ignition off. The direction indicators flash twice to confirm the change. To return to the original unlocking function, repeat the process.
3. Carefully remove the battery cover.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Keys and Remote Controls REPLACING A LOST KEY OR REMOTE CONTROL You can purchase replacement keys or remote controls from an authorized dealer. Authorized dealers can program remote controls for your vehicle. See Replacing a Lost Key or Remote Control (page 32). To re-program the passive anti-theft system see an authorized dealer. Note: Do not touch the battery contacts or the printed circuit board with the screwdriver. 4. Turn the remote control over to remove the battery. 5. Install a new battery with the + facing upward. 6. Reinstall the battery cover. Note: Do not wipe off any grease on the battery terminals or on the back surface of the circuit board. Note: You do not need to reprogram the remote control after you have replaced its battery, it should operate normally.
Locating Your Vehicle Press the lock button on the key twice within three seconds. The direction indicators flash. The direction indicators do not flash if: • Locking was not successful. • Any door or the liftgate is open. • The hood is open on vehicles with an anti-theft alarm.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
The following settings cannot be changed: • Safety belt minder. You cannot disable this feature. The audio system will mute when this feature is activated. • Low fuel level warning. When the fuel level is low, warnings will be shown in the display followed by an audible tone. • Driver assist features, for example traction control, navigation and parking aids. These systems turn on automatically whenever you switch the ignition on.
The system allows you to program keys with restricted driving modes to promote good driving habits. You can use all but one of the keys programmed to your vehicle with these restricted modes. Any keys that have not been programmed are referred to as an administrator key or admin key. These can be used to: • Create a MyKey. • Program configurable MyKey settings. • Clear all MyKey features. When you have programmed a MyKey, you can access the following information using the information display: • How many admin keys and MyKeys are programmed to your vehicle. • The total distance your vehicle has traveled using a MyKey.
Configurable Settings You can configure MyKey settings when you first create a MyKey. You can also change the settings afterward with an admin key. The following settings can be configured using an admin key: • Various vehicle speed limits can be set. Warnings will be shown in the display followed by an audible tone when your vehicle reaches the set speed. You cannot override the set speed by fully depressing the accelerator pedal.
Note: All MyKeys are programmed to the same settings. You cannot program them individually. Note: For vehicles with push-button start, when both a MyKey and an admin remote transmitter are present, the admin remote transmitter will be recognized by the vehicle while switching the ignition on to start the vehicle.
WARNING Do not set MyKey maximum speed limit to a limit that will prevent the driver from maintaining a safe speed considering posted speed limits and prevailing road conditions. The driver is always responsible to drive in accordance with local laws and prevailing conditions. Failure to do so could result in accident or injury.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Various vehicle speed reminders can be set. Warnings will be shown in the display followed by an audible tone when the set vehicle speed is exceeded. Audio system maximum volume of 45%. A message will be shown in the display when you attempt to exceed the limited volume. Automatic volume control will be disabled. Always on setting. When this is selected you will not be able to disable emergency assistance or the do not disturb feature.
•
•
Note: Make sure you label the MyKey so you can distinguish it from the admin keys.
Vehicles with Keyless Starting 1.
Switch the ignition on using an admin key. 2. Access the main menu using the information display. Select MyKey and press OK or the right arrow button. 3. Place the key into the backup position. The location of your backup position is in another chapter. See Starting and Stopping the Engine (page 118). 4. Select Create MyKey and press OK. 5. When prompted, press and hold OK until you see a message informing you to label this key as a MyKey. The key will be restricted the next time you use it. Note: Make sure you label the MyKey so you can distinguish it from the admin keys.
Note: If a MyKey and an admin key are present, your vehicle will recognize the admin key only.
CREATING A MYKEY Vehicles without Keyless Starting 1. 2. 3.
4. 5.
Insert the key you want to program into the ignition. Switch the ignition on. Access the main menu using the information display. Select MyKey and press OK or the right arrow button. Select Create MyKey and press OK. When prompted, press and hold OK until you see a message informing you to label this key as a MyKey. The key will be restricted the next time you use it.
CLEARING ALL MYKEYS You can clear or change your MyKey settings using the information display control on the steering wheel. See Information Displays (page 80). Switch the ignition on using an admin key or fob.
To clear all MyKeys of all MyKey settings, press the left arrow button to access the main menu and scroll to: Message
Action and Description
Settings
Press the OK button.
MyKey
Press the OK button.
Clear MyKey
Press and hold the OK button until the following message displays.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Indicates how many admin keys are programmed to your vehicle. Use this feature to determine how many admin keys you have for your vehicle, and detect if an additional MyKey has been programmed.
You can find information about your programmed MyKeys by using the information display.
MyKey Distance
USING MYKEY WITH REMOTE START SYSTEMS
Tracks the distance when drivers use a MyKey. The only way to delete the accumulated distance is by using an admin key to clear all MyKeys. If the distance does not accumulate as expected, then the intended user is not using the MyKey, or an admin key user recently cleared and then recreated a MyKey.
MyKey is not compatible with non Ford-approved, aftermarket remote start systems. If you choose to install a remote start system, see an authorized dealer for a Ford-approved remote start system.
Number of MyKeys Indicates the number of MyKeys programmed to your vehicle. Use this feature to detect how many MyKeys you have for your vehicle and determine when all MyKeys have been deleted.
MYKEY TROUBLESHOOTING Condition
Potential Causes
I cannot create a MyKey.
The key used to start the vehicle is not an admin key. The key used to start the vehicle is the only key. There always has to be at least one admin key. Vehicles with keyless start: The keyless start transmitter is not placed in the backup position. See Starting and Stopping the Engine (page 118). The passive anti-theft system is disabled.
I cannot program the configurable settings.
The key used to start the vehicle is not an admin key. There are no MyKeys programmed to your vehicle. See Creating a MyKey (page 34).
I cannot clear the MyKeys.
The key used to start the vehicle is not an admin key. There are no MyKeys programmed to your vehicle. See Creating a MyKey (page 34).
I lost the only admin key.
Purchase a new key from an authorized dealer.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Program a spare key. See Passive Anti-Theft System (page 48).
The MyKey distance does not accumulate.
The MyKey is not being used by the intended user. The MyKeys have been cleared. See Clearing All MyKeys (page 34).
No MyKey functions with the An admin transmitter is present at vehicle start. keyless entry transmitter. No MyKeys are created. See Creating a MyKey (page 34).
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Press the button to lock all the doors. The direction indicators will flash.
Power Door Locks The power door lock control is on the driver door.
Note: If any door or the luggage compartment is not closed, or if the hood is not closed on vehicles that have an anti-theft alarm or remote start, the direction indicators will not flash. Double Locking the Doors WARNING Do not use double locking when passengers or animals are inside your vehicle. You will not be able to unlock the doors from the inside if you have double locked them.
A
Unlock.
B
Lock.
Double locking is a theft protection feature that prevents someone from opening the doors from the inside. You can only double lock the doors if they are all closed.
Remote Control
Press the button twice within three seconds.
You can use the remote control at any time while your vehicle is switched off. Unlocking the Doors
Automatic Relocking
Press the button to unlock all doors. The direction indicators will flash.
The doors will automatically relock if you do not open a door within 45 seconds of unlocking the doors with the remote control. The door locks and the alarm will return to their previous state.
Note: You can unlock the driver's door with the key. Use the key when the remote control is not functioning.
Locking and Unlocking the Doors from Inside
Note: When you lock your vehicle for several weeks, the remote control will be switched off. Your vehicle must be unlocked and started. Unlocking and starting your vehicle once will enable the remote control.
Use the lock and unlock buttons located on the driver door.
Locking and Unlocking the Doors with the Key
Reprogramming the Unlocking Function
Locking with the Key
You can reprogram the unlocking function so that only the driver door is unlocked. See Remote Control (page 29).
Turn the top of the key toward the front of your vehicle. 38
C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Turn the key to the lock position twice within three seconds.
If the central locking function fails to operate, unlock the driver door and then unlock all other doors individually by pulling the interior door handles.
Unlocking with the Key Turn the top of the key toward the rear of your vehicle.
Note: If the doors have been unlocked using this method, the doors must be locked individually until the central locking function has been repaired.
Note: If the child safety locks are on and you pull the interior handle, you will only turn off the emergency locking, not the child safety lock. You can only open the doors using the external door handle.
Opening the Liftgate With the Remote Control
Locking and Unlocking the Doors Individually with the Key
Press the button twice within three seconds.
Locking
From Outside Your Vehicle
Press the release button above the license plate to unlatch the liftgate. Your vehicle must be unlocked or have an intelligent access transmitter within 3 ft (1 m) of the liftgate. If the central locking function fails to operate, lock the doors individually using the key in the position shown. Left-Hand Side Turn clockwise to lock. Right-Hand Side Turn counterclockwise to lock.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
WARNINGS Make sure to close and latch the liftgate to prevent drawing exhaust fumes into your vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate open, keep the vents or windows open so outside air comes into your vehicle. Failure to follow this warning could result in serious personal injury. Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate. Note: Do not hang anything, for example a bike rack, from the glass or liftgate. This could damage the liftgate and its components.
When the rear doors are fully open, make sure that you do not step on the cable or mechanism at the base of the door aperture.
Note: Do not leave the liftgate open while driving. This could damage the liftgate and its components.
Opening the Liftgate
MANUAL LIFTGATE COMPACT MAV (5-SEATER)
Manually
WARNINGS It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Make sure everyone in your vehicle is in a seat and properly using a safety belt. Failure to follow this warning could result in serious personal injury or death.
Press the release button above the license plate to unlatch the liftgate. With the Remote Control Press the button twice within three seconds.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Note: Do not hang anything, for example a bike rack, from the glass or liftgate. This could damage the liftgate and its components. Note: Do not leave the liftgate open while driving. This could damage the liftgate and its components.
Opening the Liftgate Manually
A handle is located inside the liftgate to help with closing.
MANUAL LIFTGATE - GRAND MAV (5+2 SEATER) WARNINGS It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly. Failure to follow this warning could result in serious personal injury or death.
Press the button located in the top of the liftgate pull cup handle to unlatch the liftgate, and then pull on the outside handle. With the Remote Control Press the button twice within three seconds.
Make sure to close and latch the liftgate to prevent drawing exhaust fumes into your vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate open, keep the vents or windows open so outside air comes into your vehicle. Failure to follow this warning could result in serious personal injury. Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Note: Make sure that you close the liftgate before operating or moving the vehicle, especially in an enclosure, like a garage or a parking structure. You could damage the liftgate or its components. Note: Do not hang anything, for example a bike rack, from the spoiler, glass or liftgate. This could damage the liftgate and its components. The liftgate only operates with the transmission in park (P). One warning tone sounds as the liftgate begins to power close. Three short chimes indicate a problem with the open or close request, caused by:
A handle is located inside the liftgate to help with closing.
•
POWER LIFTGATE • WARNINGS It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Make sure everyone in your vehicle is in a seat and properly using a safety belt. Failure to follow this warning could result in serious personal injury or death.
•
The ignition is on and the transmission is not in park (P). The battery voltage is below the minimum operating voltage. The vehicle speed is at or above 3 mph (5 km/h).
If the liftgate starts to close after it has fully opened, this indicates there may be excessive weight on the liftgate or a possible gas strut failure. A repetitive chime sounds and the liftgate closes under control. Remove any excessive weight from the liftgate. If the liftgate continues to close after opening, have the system checked by an authorized dealer.
Make sure to close and latch the liftgate to prevent drawing exhaust fumes into your vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate open, keep the vents or windows open so outside air comes into your vehicle. Failure to follow this warning could result in serious personal injury.
Opening and Closing the Liftgate WARNING Make sure all persons are clear of the power liftgate area before using the power liftgate control. Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate.
Keep keys out of reach of children. Do not allow children to operate or play near an open or moving power liftgate. You should supervise the operation of the power liftgate at all times.
Note: Do not leave the liftgate open while driving. This could damage the liftgate and its components.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
From the Instrument Panel Press the button on the instrument panel.
WARNING Keep clear of the liftgate when activating the rear switch.
With the Remote Control Press the button twice within three seconds. With the Outside Control Button Opening the Liftgate 1.
Unlock the liftgate with the remote control or power door unlock control. If an intelligent access key is within 3 ft (1 m) of the liftgate, the liftgate unlocks when you press the liftgate release button.
Press and release the button.
Stopping the Liftgate Movement You can stop the liftgate movement by doing any of the following: • Pressing the liftgate control button. • Pressing the liftgate button on the remote control twice. • Pressing the liftgate button on the instrument panel. • Pressing the exterior liftgate release button. • Activating the obstacle detection feature. • Moving your foot under and away from the center rear bumper in a single-kick * motion.
2. Press the control button located in the top of the liftgate pull-cup handle. Note: Allow the power system to open the liftgate. Manually pushing or pulling the liftgate may activate the system’s obstacle detection feature and stop the power operation or reverse its direction. Manually interfering with the liftgate motion may also replicate a gas strut failure.
*
This method only works for vehicles with the hands-free liftgate feature.
Setting the Liftgate Open Height 1.
Open the liftgate.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Locks 2. Stop the liftgate movement by pressing the control button on the liftgate when it reaches the desired height. Note: Once the liftgate has stopped moving, you can also manually move it to the desired height.
Note: Entering your vehicle while the liftgate is closing can cause your vehicle to bounce and activate obstacle detection. To prevent this, let the power liftgate close completely before you enter your vehicle. Before driving off, check the instrument cluster for a liftgate or door ajar message or warning indicator. Failure to do this could result in unintentionally leaving the liftgate open while driving.
3. Press and hold the liftgate control button on the liftgate until you hear a chime, indicating programming is complete. Note: You can only use the liftgate control button to program the height.
When Opening The system stops when it detects an obstacle and two short tones sound. Once you remove the obstacle, you can continue to operate the liftgate.
Note: You cannot program the height if the liftgate position is too low. The new open liftgate height is recalled when the power liftgate is opened. To change the programmed height, repeat the above procedure. Once you open the power liftgate, you can manually move it to a different height.
HANDS-FREE POWER LIFTGATE WARNINGS It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Make sure everyone in your vehicle is in a seat and properly using a safety belt. Failure to follow this warning could result in serious personal injury or death.
Note: The system recalls the new programmed height until you reprogram it, even if you disconnect the battery. When operating the power liftgate after you have programmed a lower height than full-open, you can fully open the liftgate by manually pushing it upward to the maximum open position.
Obstacle Detection When Closing
Make sure to close and latch the liftgate to prevent drawing exhaust fumes into your vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate open, keep the vents or windows open so outside air comes into your vehicle. Failure to follow this warning could result in serious personal injury.
The system stops when it detects an obstacle. Two short tones sound and the system reverses to open. Once you remove the obstacle, you can power close the liftgate.
Keep keys out of reach of children. Do not allow children to play near an open or moving power liftgate.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Locks Note: Do not hang anything, for example a bike rack, from the glass or liftgate. This could damage the liftgate and its components.
Note: Allow the power system to open or close the liftgate. Manually pushing or pulling the liftgate may activate the obstacle detection feature and stop the power operation.
Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate.
Note: Splashing water may cause the hands-free liftgate to open. Keep the intelligent access key away from the rear bumper detection area while washing your vehicle.
Note: Stand clear of the liftgate area once the power liftgate begins to open or close.
Opening and Closing the Liftgate
Note: Switching the ignition on or off while the liftgate is closing may cause the liftgate to reverse to the fully open position.
The intelligent access key must be within 3 ft (1 m) of your vehicle.
Note: You can also open or close the power liftgate using the remote control or power liftgate control buttons. See Power Liftgate (page 42).
Setting the Liftgate Open Height See Power Liftgate (page 42).
KEYLESS ENTRY General Information The system will not function if: • Your vehicle battery has no charge. • The passive key battery has no charge. • The passive key frequencies are jammed. Note: If the system does not function, you will need to use the key blade to lock and unlock your vehicle. The system allows you to operate your vehicle without the use of a key or remote control. 1.
Move your foot under and away from the rear bumper detection area in a single-kick motion. Do not move your foot sideways or the sensors may not detect the motion. 2. The liftgate opens or closes automatically.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Passive locking and unlocking requires a valid passive key to be located within one of the three external detection ranges. These are located approximately five feet (1.5 meters) from the front door handles and the liftgate.
Locking buttons are located on each of the front doors. For central locking and to arm the alarm, press a locking button once.
Note: The system may not function if the passive key is close to metal objects or electronic devices, for example keys or a cell phone.
For double locking and to arm the alarm, press a locking button twice within three seconds. Note: When locking your vehicle, do not grip the door handle.
Passive Key Your vehicle can be locked and unlocked using the passive key. You can also use the passive key as a remote control to lock and unlock your vehicle. See Locking and Unlocking (page 38).
Note: Keep the door handle surface clean to make sure the system operates correctly. Note: Your vehicle will remain locked for approximately one second. When the delay period is over, you can open the doors again, provided the passive key is within the respective detection range.
Locking Your Vehicle Note: Your vehicle does not automatically lock. If you do not touch a locking sensor your vehicle will remain unlocked.
Two short flashes of the direction indicators confirms that all the doors and the liftgate have been locked and that the alarm has been armed. Liftgate The liftgate cannot be closed and will reopen if the passive key is located inside the luggage compartment with the doors locked. Note: If a second valid passive key is located within the liftgate detection range, the liftgate can be closed.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
You cannot use a disabled key to switch the ignition on or start the engine. You must enable all passive keys again in order to use them. To enable all your passive keys, unlock your vehicle using a passive key that has not been disabled or the remote control unlocking function. All passive keys will then be enabled if you switch the ignition on or you start your vehicle with a valid key. Note: You can still start your vehicle when the passive key is in the back-up position. See Push Button Ignition Switch (page 118).
Pull an exterior door handle to unlock and open the door. Do not touch the lock sensor on the front of the handle.
Locking and Unlocking the Doors with the Key Blade
One long flash of the direction indicators confirms that all the doors and the liftgate have been unlocked and that the alarm has been disarmed. Note: A valid passive key must be located within the detection range of that door. Unlocking Only the Driver's Door You can program the system so that only the driver door is unlocked. See Locking and Unlocking (page 38). If the unlocking function is reprogrammed so that only the driver door is unlocked the following will occur: • If the driver’s door is the first door which is opened, the other doors will remain locked. All the other doors can be unlocked from inside your vehicle by pressing the unlock button located on the driver's and front passenger's door. Doors can be unlocked individually by pulling the interior door handles on those doors. • If the front passenger's door is the first door which is opened, all the doors and the liftgate will be unlocked.
1. Carefully remove the cover. 2. Remove the key blade and insert it into the lock. Note: Only the driver's door handle has a lock cylinder.
Disabled Keys Any keys left inside your vehicle interior when it is locked will be disabled. 47
C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Principle of Operation The system prevents someone from starting the engine with an incorrectly coded key.
Alarm System
Note: Do not leave correctly coded keys in the vehicle. Always take your keys and lock all doors when leaving the vehicle.
Do not arm the alarm with full guard if passengers, animals or other moving objects are inside your vehicle.
WARNING
Coded Keys Perimeter Alarm
If you lose a key, you can obtain a replacement from an authorized dealer. If possible, provide them with the key number from the tag provided with the original keys. You can also obtain extra keys from an authorized dealer.
The perimeter alarm is a deterrent against unauthorized access to your vehicle through the doors and the hood. Interior Sensors
Note: Have all of your remaining keys erased and recoded if you lose a key. Have replacement keys coded together with recoding your remaining keys. See an authorized dealer for further information. Note: Do not shield your keys with metal objects. This may prevent the receiver from recognizing a coded key.
Arming the Engine Immobilizer When you switch the ignition off the engine immobilizer will arm automatically after a short time.
Note: Do not cover up the interior lamp unit sensors.
Disarming the Engine Immobilizer
The sensors act as a deterrent against unauthorized access by sensing any movement within your vehicle.
When you switch the ignition on the engine immobilizer will disarm automatically if a correctly coded key is used. If you are unable to start your vehicle with a correctly coded key, have your vehicle checked by an authorized dealer.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
If the alarm is triggered, the alarm horn will sound for 30 seconds and the hazard warning flasher will flash for five minutes.
The battery back-up sounder is an additional alarm system, which sounds a siren if your vehicle battery or the battery back-up sounder is disconnected. When you lock your vehicle the system is armed. The sounder has its own battery and will sound an alarm siren even if someone disconnects your vehicle battery or the battery back-up sounder itself.
Any further attempts to perform one of the above sounds the alarm again.
Full and Reduced Guard Full Guard Full guard is the standard setting. In full guard, the interior sensors are on when you arm the alarm.
Triggering the Alarm Once armed, the alarm is triggered in any of the following ways: • If someone opens a door, the liftgate or the hood without a valid key or remote control. • If someone removes the audio or navigation system. • If you switch your vehicle on without a correctly coded key. • If the interior sensors detect movement within your vehicle. • On vehicles with a battery back-up sounder, if someone disconnects your vehicle battery or the battery back-up sounder itself.
Reduced Guard In reduced guard, the interior sensors are off when you arm the alarm. Selecting Full or Reduced Guard You can select full or reduced guard using the information display. See General Information (page 80). Ask on Exit (If Equipped) You can set the information display to ask you each time which level of guard you wish to set.
Using the information display controls, scroll to: Message
Action and Description
Settings
Press the OK button.
Vehicle settings
Press the OK button.
Alarm
Press the OK button.
Ask on exit
Press the OK button.
Reduced
Appears in the information display each time you switch your vehicle off. If you wish to arm the alarm with reduced guard, press the OK button when this message appears.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
If you wish to arm the alarm with full guard, leave your vehicle without pressing the OK button. Note: Selecting reduced guard does not set the alarm permanently to reduced guard. It sets it to reduced guard only for the current locking cycle. Category One Alarm
Arming the Alarm
Disarm and silence the alarm by unlocking the doors and switching your vehicle on within 12 seconds or unlocking the doors or the liftgate with the remote control.
To arm the alarm, lock your vehicle. See Locks (page 38).
Disarming the Alarm Vehicles Without Keyless Entry
ANTI-THEFT ALARM VEHICLES WITH: INTERIOR SENSOR
Perimeter Alarm Disarm and silence the alarm by unlocking the doors with the key and switching your vehicle on with a correctly coded key or unlocking the doors with the remote control.
Alarm System WARNING Do not arm the alarm with full guard if passengers, animals or other moving objects are inside your vehicle.
Category One Alarm Disarm and silence the alarm by unlocking the doors with the key and switching your vehicle on with a correctly coded key within 12 seconds or unlocking the doors with the remote control.
Perimeter Alarm The perimeter alarm is a deterrent against unauthorized access to your vehicle through the doors and the hood. It also protects the audio unit.
Vehicles with Keyless Entry Note: A valid passive key must be located within the detection range of that door for keyless entry. See Keyless Entry (page 45).
Interior Sensors
Perimeter Alarm Disarm and silence the alarm by unlocking the doors and switching your vehicle on or unlocking the doors with the remote control.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Security Note: Do not cover up the interior lamp unit sensors.
Any further attempts to perform one of the above will trigger the alarm again.
The sensors act as a deterrent against unauthorized intrusion by sensing any movement inside your vehicle.
Full and Reduced Guard
Triggering the Alarm
Full guard is the standard setting.
Once armed, the alarm is triggered in any of the following ways: • If someone opens a door, the liftgate or the hood without a valid key or remote control. • If someone removes the audio unit or navigation system. • If you switch your vehicle on without a correctly coded key. • If the interior sensors detect movement within your vehicle.
In full guard, the interior sensors are on when you arm the alarm.
If the alarm is triggered, the alarm horn will sound for 30 seconds and the hazard warning flasher will flash for five minutes.
Ask on Exit (If Equipped)
Full Guard
Reduced Guard In reduced guard, the interior sensors are off when you arm the alarm. Selecting Full or Reduced Guard You can select full or reduced guard using the information display. See General Information (page 80).
You can set the information display to ask you each time which level of guard you wish to set.
Using the information display controls, scroll to: Message
Action and Description
Settings
Press the OK button.
Vehicle settings
Press the OK button.
Alarm
Press the OK button.
Ask on exit
Press the OK button.
Reduced guard
Appears in the information display each time you switch your vehicle off. If you wish to arm the alarm with reduced guard, press the OK button when this message appears. If you wish to arm the alarm with full guard, leave your vehicle without pressing the OK button.
Note: Selecting reduced guard does not set the alarm permanently to reduced guard. It sets it to reduced guard only for the current locking cycle.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
To arm the alarm, lock your vehicle. See Locks (page 38).
Vehicles Without Keyless Entry Disarm and silence the alarm by unlocking the doors with the key and switching your vehicle on with a correctly coded key or unlocking the doors with the remote control.
Disarming the Alarm Vehicles Without Keyless Entry Disarm and silence the alarm by unlocking the doors with the key and switching your vehicle on with a correctly coded key or unlocking the doors with the remote control.
Vehicles With Keyless Entry Note: A valid passive key must be located within the detection range of that door for keyless entry. See Keyless Entry (page 45).
Vehicles with Keyless Entry
Disarm and silence the alarm by unlocking the doors and switching your vehicle on or unlocking the doors with the remote control.
Note: A valid passive key must be located within the detection range of that door for keyless entry. See Keyless Entry (page 45). Disarm and silence the alarm by unlocking the doors and switching your vehicle on or unlocking the doors with the remote control.
ANTI-THEFT ALARM VEHICLES WITH: PERIMETER ALARM The perimeter alarm is a deterrent against unauthorized access to your vehicle through the doors and the hood. It also protects the audio unit. If the alarm is triggered, the alarm horn will sound and the hazard warning flasher will flash. Take all remote controls to an authorized dealer if there is any potential alarm problem with your vehicle.
Arming the Alarm To arm the alarm, lock your vehicle. See Locks (page 38).
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Steering Wheel ADJUSTING THE STEERING WHEEL WARNING Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 104).
3. Lock the steering column.
AUDIO CONTROL Select the required source on the audio unit. You can operate the following functions with the control:
Type One 1. Unlock the steering column. 2. Adjust the steering wheel to the desired position.
A
Volume up.
B
Seek up or next.
C
Volume down.
D
Seek down or previous.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Press the button to select or deselect voice control. See Using Voice Recognition (page 301).
CRUISE CONTROL Type 1
Seek, Next or Previous Press the seek button to: • Tune the radio to the next or previous stored preset. • Play the next or the previous track. Press and hold the seek button to: • Tune the radio to the next station up or down the frequency band. • Seek through a track.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Press the button to switch the system on. The LED on the switch illuminates when the system is on. Note: The system only operates when the engine is running. Press the button to switch the system off. The system automatically controls the temperature to avoid overheating. Under high interior temperature conditions, there may be no perceived warming. This is normal and is not a sign of a system fault.
See General Information (page 80).
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
WINDSHIELD WIPERS Note: Fully defrost the windshield before you switch the windshield wipers on. Note: Make sure you switch the windshield wipers and vehicle power off before using an automatic car wash. Note: If streaks or smears appear on the windshield, clean the windshield and the wiper blades. See Checking the Wiper Blades (page 241). If that does not resolve the issue, install new wiper blades. See Changing the Wiper Blades (page 241). Note: Do not operate the wipers on a dry windshield. This may scratch the glass, damage the wiper blades or cause the wiper motor to burn out. Always use the windshield washers before wiping a dry windshield.
A
Short-wipe interval.
B
Intermittent wipe.
C
Long-wipe interval.
Push the wiper lever up to switch the wipers on, and then use the rotary control to adjust the intermittent wipe interval.
Speed Dependent Wipers (If Equipped) When your vehicle speed increases, the interval between wipes decreases.
AUTOWIPERS Note: Fully defrost the windshield before switching on the windshield wipers. A
Single wipe.
B
Intermittent wipe.
C
Normal wipe.
D
High-speed wipe.
Note: Check your wipers before you enter a car wash to make sure you switched them off. The autowipers feature uses a rain sensor. You can find it in the area around the interior mirror. The rain sensor monitors the amount of moisture on the windshield and automatically turns on the wipers. It adjusts the wiper speed by the amount of moisture that the sensor detects on the windshield.
Note: Move to position O marked on the wiper lever to switch off.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Use the rotary control to adjust the sensitivity of the rain sensor: • Rotate the control down to low sensitivity, and the wipers turn on when the rain sensor detects a large amount of moisture on the windshield. • When you move the wiper lever up to the first position and the autowiper system is on, the autowiper sensitivity setting adjusts the wiper speed according to the moisture on the windshield only. • When you lower the sensitivity, the wipers remain in their ready position only. They do not wipe the windshield automatically unless the sensor detects moisture. • Move the wiper lever position up to the second position to wipe the windshield on-demand. • Rotate the control up to high sensitivity, and the wipers turn on when the rain sensor detects a small amount of moisture on the windshield. • When you set the wiper control to a higher sensitivity, the wipers wipe the windshield once. • Remember to move the wiper lever position up to the second position to wipe the windshield on-demand.
Switch the autowipers on by moving the wiper lever up to the first position. Switch the autowipers off by moving the wiper lever down.
The autowipers feature is active and ready when the wiper lever is in the first position and selected in the information display. You can change the autowipers feature to intermittent wipers through the information display. See General Information (page 80).
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Wipers and Washers Note: Check your wiper function in the information display. See General Information (page 80). The autowipers feature functions only when you select the menu choice in the information display and you move the wiper lever up to the first position. The autowipers feature then remains on in the information display menu until you change it to intermittent wipe.
WINDSHIELD WASHERS Note: Do not operate the washers when the washer reservoir is empty. This may cause the washer pump to overheat.
Note: If you switch autolamps on in conjunction with autowipers, your low beam headlamps turn on automatically when the rain sensor activates the windshield wipers continuously. See Autolamps (page 61). Keep the outside of the windshield clean. The rain sensor is very sensitive. If the area around the mirror is dirty, then the wipers may operate if dirt, mist or insects hit the windshield.
To operate the washers and spray the windshield, pull the lever toward you. When you release the lever, the wipers will operate for a short time.
Wet or winter driving conditions with ice, snow or salty road mist can cause inconsistent and unexpected wiping or smearing. In these conditions, you can do the following to help keep your windshield clear: • Lower the sensitivity of the autowipers to reduce the amount of smearing. • Switch to normal or high-speed wipe by moving the wiper lever up. • Switch the autowipers off and switch intermittent mode on through the information display. See General Information (page 80). • Switch the autowipers off by moving the wiper lever down.
REAR WINDOW WIPER AND WASHERS Rear Window Wiper Note: Make sure you switch the rear window wiper and ignition off before using an automatic car wash.
Note: Clean the windshield and wiper blades if they begin to leave streaks or smears. If that does not resolve the issue, install new wiper blades. See Changing the Wiper Blades (page 241).
A
Intermittent wipe.
B
Low speed wipe.
C
Off.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Wipers and Washers Press the top of the button to switch intermittent wipe on. Press the top of the button again to switch low speed wipe on. Press the bottom of the button to switch the rear window wiper off. When you switch on the front wipers and move the gearshift lever to reverse (R), rear intermittent wipe automatically turns on.
Rear Window Washer
Push the lever away from you to operate the rear window washer. When you release the lever, wiping continues for a short period of time.
HEADLAMP WASHERS When the headlamps are on, the headlamp washers will operate with the windshield washers. Note: The headlamp washers will not operate every time you use the windshield washers. This is to prevent the washer fluid reservoir from emptying quickly.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Condensation in Lamp Assemblies Exterior lamps have vents to accommodate normal changes in air pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a fine mist can form on the interior of the lens. The fine mist eventually clears and exits through the vents during normal operation. Clearing time may take as long as 48 hours under dry weather conditions. Examples of acceptable condensation are: • The presence of a fine mist (no streaks, drip marks or large droplets). • A fine mist covers less than 50% of the lens. Examples of unacceptable condensation are: • A water puddle inside the lamp. • Streaks, drip marks or large droplets present on the interior of the lens.
Lighting Push the lever forward again or pull the lever toward you to switch the high beams off.
Note: If you switch autolamps on in conjunction with autowipers, low beam headlamps will illuminate automatically when the rain sensor activates the windshield wipers continuously.
Headlamp Flasher
INSTRUMENT LIGHTING DIMMER
Slightly pull the lever toward you and release it to flash the headlamps.
AUTOLAMPS HEADLAMP EXIT DELAY After you switch the ignition off, you can switch the headlamps on by pulling the direction indicator lever toward you. You will hear a short tone. The headlamps will switch off automatically after three minutes with any door open or 30 seconds after the last door has been closed. You can cancel this feature by pulling the direction indicator toward you again or switching the ignition on.
The headlamps will switch on and off automatically in low light situations or during poor weather. Note: It may be necessary to switch your headlamps on manually in severe weather conditions. Note: If you have autolamps on, you can only switch the high beam on once autolamps has switched the headlamps on.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
WARNINGS Check and replace wiper blades regularly to ensure the camera sensor has a clear view through the windscreen. Replacement wiper blades must be the correct length.
WARNING Always remember to switch your headlamps on in low light situations or during inclement weather. The system does not activate the tail lamps and may not provide adequate lighting during these conditions. Failure to activate your headlamps under these conditions may result in a collision.
Note: Keep the windscreen free from obstructions such as bird droppings, insects and snow or ice.
To switch the system on:
Note: Reflective road signs may be detected as oncoming traffic and the headlamps will be switched to low beam.
1. Switch the ignition on. 2. Switch the lighting control to the off or autolamp position.
Note: Always fit Ford Original Parts when replacing headlamp bulbs. Other bulbs may reduce system performance. The system will automatically switch on high beams if it is dark enough and no other traffic is present. If it detects an approaching vehicle’s headlamps or tail lamps, or street lighting ahead the system will switch off high beam before it can distract other road users. Low beam will remain on.
AUTOMATIC HIGH BEAM CONTROL WARNINGS The system does not relieve you of your responsibility to drive with due care and attention. A manual override may be necessary if the system fails to switch the high beam on or off.
A camera sensor is centrally mounted behind the windshield of your vehicle. This monitors conditions continuously to decide when to switch the high beams on and off.
A manual override may be required when approaching other road users such as cyclists.
Once the system is active the high beam will switch on if: • It is dark enough to require the use of high beams and • there is no traffic or street lighting ahead and • vehicle speed is greater than 25 mph (40 km/h).
Do not use the system in fog. In cold and severe weather conditions the system may not function. A manual override may be necessary in these cases.
The high beam will switch off if: • The rear fog lamps are switched on. • The ambient light is high enough that high beam is not required. • An approaching vehicle's headlamps or tail lamps are detected.
The system may not deactivate the high beam if the lights of oncoming vehicles are hidden by obstacles (for example guard rails).
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Street lighting is detected. Vehicle speed falls below 19 mph (30 km/h). The camera sensor is too hot or becomes blocked.
FRONT FOG LAMPS
Activating the System Switch the system on using the information display. See Information Displays (page 80). Turn the switch to the autolamps position. See Autolamps (page 61).
Press the control to switch the fog lamps on or off. You can switch the fog lamps on when the lighting control is in any position except off.
REAR FOG LAMPS
The indicator will illuminate to confirm when the system is ready to assist.
Manually Overriding the System WARNINGS Only use the rear fog lamps when visibility is restricted to less than 164 feet (50 meters). Do not use the rear fog lamps when it is raining or snowing and visibility is more than 164 feet (50 meters). Press the control to switch the fog lamps on or off. You can switch the fog lamps on when either the front fog lamps or low beam headlamps are on.
Push or pull the lever to switch between high and low beam.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Note: Press the door function switch to switch off interior lights when you open any door. The indicator lamp illuminates amber when the door function is off. When the door function is off and you open a door, the courtesy and door lamps stay off. Press the switch again to switch the door function back on. The indicator lamp illuminates white when the door function is on. When the door function is on and you open a door, the courtesy and door lamps switch on. Center Mounted Lamp
A
Map lamp.
B
Door function switch.
C
All lamps on switch.
AMBIENT LIGHTING The ambient lighting system illuminates the interior with a choice of several colors. The ambient lighting control is located in the overhead console. A
Left-hand side map lamp.
B
Right-hand side map lamp.
C
Door function switch.
D
All lamps on switch.
A
Color palette
B
Control knob
C
Search mode
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Lighting Rotate B past the first detent to switch on and adjust to the desired brightness. Press A to cycle through the color choices. Press C to switch on all interior lamps and the ambient lighting. Press C again to switch off the interior lamps and return the ambient lighting to the previously selected color. The ambient lighting will switch on when the following conditions have been met: • you switch the ignition on • you switch the headlamps on The ambient lighting will remain on until you switch the ignition off and one of the following conditions have been met: • you lock your vehicle • the accessory delay timer expires.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Lift the control fully and release it. Press or lift it again to stop the window.
WARNINGS Do not leave children unattended in your vehicle and do not let them play with the power windows. They may seriously injure themselves.
Window Lock
When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings.
Press the control to lock or unlock the rear window controls. It lights when the rear window controls lock.
Bounce-Back (If Equipped)
Press the control to open the window.
The window stops automatically while closing. It reverses some distance if there is an obstacle in the way.
Lift the control to close the window.
Overriding the Bounce-Back Feature
Note: You may hear a pulsing noise when just one of the windows is open. Lower the opposite window slightly to reduce this noise.
WARNING When you override the bounce-back feature the window will not reverse if it detects an obstacle. Take care when closing the windows to avoid personal injury or damage to your vehicle.
One-Touch Down (If Equipped) Press the control fully and release it. Press again or lift it to stop the window.
Proceed as follows to override this protection feature when there is a resistance, for example in winter:
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Windows and Mirrors Close the window twice until it reaches the point of resistance and let it reverse. 2. Close the window a third time to the point of resistance. You disabled the bounce-back feature and you can now close the window manually. The window travels past the point of resistance and you can close it fully.
Accessory Delay (If Equipped)
Contact an authorized dealer as soon as possible if the window does not close after the third attempt.
You can also operate the power windows with the ignition off using the global opening and global closing function.
Resetting the Bounce-Back Feature
Note: Global opening will only operate for a short period of time after you have unlocked your vehicle using the remote control.
1.
You can use the window controls for several minutes after switching off the ignition or until opening either front door.
GLOBAL OPENING AND CLOSING
WARNING The bounce-back feature remains turned off until you reset the memory.
Note: Global closing will only operate if you have set the memory correctly for each window. See Power Windows (page 68).
If you have disconnected the battery, you must reset the bounce-back memory separately for each window. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.
Global Opening (If Equipped)
Lift and hold the control until the window is fully closed. Release the control. Lift and hold the control again for a few seconds. Release the control. Lift and hold the control again for a few seconds. Release the control. Press and hold the control until the window is fully open. Lift and hold the control until the window is fully closed. Release the control. Open the window and then try to close it automatically. Repeat the procedure if the window does not close automatically.
To open all the windows: 1.
Press and release the remote control unlock button. 2. Press and hold the remote control unlock button for at least three seconds.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Windows and Mirrors Press the lock or unlock button to stop the opening function.
WARNING Take care when using global closing. In an emergency, touch a door handle lock sensor to stop.
Global Closing (If Equipped) Vehicles Without Keyless Entry
Note: Global closing can be switched on using the driver’s door handle. Global opening and closing can also be switched on using the buttons on the passive key.
WARNING Take care when using global closing. In an emergency, press the lock or unlock button immediately to stop.
To close all the windows, press and hold the driver’s door handle for at least three seconds. The bounce-back function is also on during global closing.
EXTERIOR MIRRORS Power Exterior Mirrors WARNING Do not adjust the mirrors when your vehicle is moving.
To close all the windows, press and hold the remote control lock button for at least three seconds. Press the lock or unlock button to stop the closing function. The bounce-back function is also on during global closing. Vehicles With Keyless Entry
A
Left-hand mirror
B
Off
C
Right-hand mirror
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Windows and Mirrors Press the button again to stop and reverse the direction of movement. Note: Continuous folding and unfolding of the mirrors will cause them to overheat and shut down for a short time. This is to avoid permanent damage.
Heated Exterior Mirrors (If Equipped) See Heated Windows and Mirrors (page 99).
Press the arrows to adjust the mirror.
Fold-Away Exterior Mirrors
Blind Spot Monitor (If Equipped)
Push the mirror toward the door window glass. Make sure that you fully engage the mirror in its support when returning it to its original position.
See Blind Spot Information System (page 173).
INTERIOR MIRROR
Power-Folding Mirrors
WARNING Do not adjust the mirror when your vehicle is moving. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia-based cleaning products. You can adjust the interior mirror to your preference. Some mirrors also have a second pivot point. This lets you move the mirror head up or down and from side to side. Pull the tab below the mirror toward you to reduce glare at night.
Auto-Dimming Mirror (If Equipped) When you switch the ignition on, you can use the power-folding feature. Press the control to fold or unfold the mirrors.
Note: Do not block the sensors on the front and back of the mirror. Mirror performance may be affected. A rear center passenger or raised rear center head restraint may also block light from reaching the sensor.
Note: You can operate the mirrors (mirror tilting and folding) for several minutes after switching off the ignition. When you open a door, the power-folding feature automatically turns off.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Windows and Mirrors The mirror will dim automatically to reduce glare when bright lights are detected from behind your vehicle. It will automatically return to normal reflection when you select reverse gear to make sure you have a clear view when backing up.
SUN SHADES WARNINGS Do not let children play with the sun shade or leave them unattended in the vehicle. They may seriously hurt themselves.
SUN VISORS
When closing the sun shade, you should verify that it is free of obstructions and make sure that children and pets are not in the proximity of the sunshade. The control is located in the overhead console. The sun shade has a one-touch open and close feature. To stop motion during one-touch operation, press the control a second time.
Opening and Closing the Sun Shade
Rotate the sun visor toward the side window and extend it rearward for extra shade.
Illuminated Vanity Mirror (If Equipped)
Fully press and release the front of the control to open the sun shade. Fully press and release the rear of the control to close the sun shade.
Bounce-Back Lift the cover to switch the lamp on.
The sun shade will stop automatically while closing. It will reverse some distance if there is an obstacle in the way.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Windows and Mirrors Sun Shade Relearning WARNING The bounce-back function is not active during this procedure. Make sure that there are no obstacles in the way of the moving sun shade. Note: You must start the relearning process within 30 seconds of switching the ignition on. In case the sun shade no longer opens or closes properly, follow this relearning procedure: 1.
Press the front of the control to the first action point twice and release it within two seconds. 2. Press the rear of the control to the first action point twice and release it within two seconds. 3. Press and hold the front of the control to the first action point, until the sun shade fully opens. 4. Press and hold the rear of the control to the first action point, until the sun shade fully closes. If you do not complete Step 2 within 15 seconds of Step 1, the relearning function end. Switch the ignition off, wait for another 30 seconds and then switch the ignition back on again. Start the procedure again from the beginning. Confirm that relearning was successful by opening and closing the sun shade.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Instrument Cluster Engine Coolant Temperature Gauge
Anti-Lock Braking System Warning Lamp If it illuminates when you are driving, this indicates a malfunction. You will continue to have the normal braking system (without anti-lock braking system) unless the brake system warning lamp is also illuminated. Have your vehicle checked by an authorized dealer.
WARNING Never remove the coolant reservoir cap while the engine is running or hot. At normal operating temperature the indicator will remain in the center section. Note: Do not restart the engine until the cause of overheating has been determined and resolved.
Automatic High Beam Lamp (If Equipped)
If the needle enters the red section, the engine is overheating. Stop the engine, switch the ignition off and determine the cause once the engine has cooled down. See Engine Coolant Check (page 237).
It will illuminate when this feature is on. See Automatic High Beam Control (page 62).
Fuel Gauge
Battery Warning Lamp
Switch the ignition on. The fuel gauge will indicate approximately how much fuel is left in the fuel tank. The arrow adjacent to the fuel pump symbol indicates on which side of your vehicle the fuel filler door is located.
If it illuminates when driving, this indicates a malfunction. Switch off all unnecessary electrical equipment. Have your vehicle checked by an authorized dealer immediately.
Blind Spot Monitor Indicator (If Equipped)
WARNING LAMPS AND INDICATORS
It will illuminate when you switch this feature off or in conjunction with a message. See Blind Spot Information System (page 173). See Information Messages (page 83).
The following warning lamps and indicators alert you to a vehicle condition that may become serious. Some lamps illuminate when you start your vehicle to make sure they work. If any lamps remain on after starting your vehicle, refer to the respective system warning lamp for further information.
Brake System Warning Lamp It will illuminate when you engage the parking brake with the ignition on.
Note: Some warning indicators appear in the information display and operate the same as a warning lamp but do not illuminate when you start your vehicle.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Instrument Cluster If it illuminates when you are driving, check that the parking brake is not engaged. If the parking brake is not engaged, this indicates low brake fluid level or a brake system malfunction. Have your vehicle checked by an authorized dealer immediately.
If it illuminates with the engine running or when you are driving, this indicates a malfunction. Stop your vehicle as soon as it is safe to do so and switch the engine off. Check the engine oil level. See Engine Oil Check (page 237).
WARNING
Engine Warning Lamps
Driving your vehicle with the warning lamp on is dangerous. A significant decrease in braking performance may occur. It will take you longer to stop your vehicle. Have your vehicle checked by an authorized dealer immediately. Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury.
Malfunction Indicator Lamp
All Vehicles If it illuminates when the engine is running, this indicates a malfunction. The engine will continue to run but it may have limited power. If it flashes when you are driving, reduce the speed of your vehicle immediately. If it continues to flash, avoid heavy acceleration or deceleration. Have your vehicle checked by an authorized dealer immediately.
Cruise Control Indicator (If Equipped) It will illuminate when you switch this feature on. See Using Cruise Control (page 158).
WARNING
Direction Indicator
Have this checked immediately.
Illuminates when the left or right direction indicator or the hazard warning flasher is turned on. If the indicators stay on or flash faster, check for a burnt out bulb. See Changing a Bulb (page 243).
Fasten Safety Belt Warning Lamp It will illuminate and a chime will sound to remind you to fasten your safety belt. See Safety Belt Minder (page 26).
Door Ajar Displays when the vehicle is on and any door is not completely closed.
Front Airbag Warning Lamp If the warning lamp does not illuminate during start up, remains on or flashes, the system may be disabled.
Engine Oil Warning Lamp WARNING
Have your vehicle checked by an authorized dealer.
If it illuminates when you are driving do not continue your journey, even if the oil level is correct. Have your vehicle checked.
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It will illuminate when you switch the front fog lamps on.
If it illuminates when you are driving, refuel as soon as possible.
Frost Warning Lamp
Low Washer Fluid
WARNING
Lights when the windshield washer fluid is low.
Even if the temperature rises to above 39°F (4°C) there is no guarantee that the road is free of hazards caused by inclement weather.
Headlamp and Parking Lamp Indicator
It will illuminate when the outside air temperature is 39°F (4°C) or below.
It will illuminate when you switch the headlamps or parking lamps on.
Glow Plug Indicator
Rear Fog Lamps Indicator
See Starting a Diesel Engine (page 124).
It will illuminate when you switch the rear fog lamps on.
High Beam Indicator
Shift Indicator
It will illuminate when you switch the high beam headlamps on. It will flash when you use the headlamp flasher.
It will illuminate to inform you that shifting to a higher or lower gear as indicated may give better fuel economy and lower CO2 emissions. It will not illuminate during periods of high acceleration, braking or when the clutch pedal is pressed.
Information Indicator It will illuminate when a new message is stored in the information display. It will be red or amber in color depending on the severity of the message and will remain on until the cause of the message has been rectified. See Information Messages (page 83).
Stability Control Off Indicator It will illuminate when you switch the system off. It will go out when you switch the system back on or when you switch the ignition off.
Liftgate Ajar Lights when the liftgate is not completely closed.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
It will flash when the system is active. If it remains illuminated or does not illuminate when you switch the ignition on, this indicates a malfunction. During a malfunction the system will switch